Charged for two days with one day stay, rude manager refused to print a receipt upon check out
we loved the friendly staff, cleanliness of the room and facilities especially the pool area and breakfast area.
great location, good friendly staff. Clean rooms...
Very clean and quiet. Nice decor. Very nice breakfast. Staff was friendly.
This hotel advertised that they were 1.5 miles from the airport. They are 5 miles away. I contacted the hotel to be sure they had a wheelchair available and they did not notify me until I was enroute that there was none (though they could have easily responded well before because I provided enough notice). They advertised an available shuttle and even though I contacted them in advance of the time I would need a shuttle they responded that I would need to contact them when my flight arrived but never told me that there was no shuttle. The taxi they provided did not arrive timely and had other passengers that needed to be picked up. As a result arrival at the hotel (on my own) did not occur until an hour later, at 2:00 AM. Lots of fraudulent advertising here. Just started using Orbitz as a fellow traveler recommended them. Never again! I'll take my business to a reputable company that does not need to lie to get my business.
Clean, updated, great free breakfast. We got the larger suite and it was fantastic
We could hear the TV from the room next door until 11:30 ,very loud!
The night desk woman was so pleasant! In the morning we let the morning desk know the frame in bed made awful noise every time we rolled over. She gave us a 25 dollar discount !
Reception check in was very good. They had fun little NYE hats for guests. We reserved a room with a fireplace, unfortunately it was not working but we were able to switch to another room with a working fireplace (they are gas/electric). I was so grateful they had an extra available room. The room was warm, however, the bathroom and vanity area never warmed up much, which made the showering and getting ready for our evening a bit chilly. I wish I had brought slippers, but I did lay down a towel to help keep my feet warm while I got ready. Breakfast was good, only thing I would have liked to see would be either ham/bacon/sausage option, but they provided waffles, eggs, oatmeal, breads, yogurts, etc. so a very good continental over all. Oh, the windows are a bit deceptive too. They have the sheer curtains which close all the way but are super see-through. Then there is a solid curtain but for only half the window. We figured anyone could see right in. Little did we know there is also a shade that you pull down for privacy. Oops.
This is the cleanest hotel I have visited in the past 10 years. the staff was very accommodating.
The room was spacious and very comfortable. Ample complementary breakfast and friendly staff. I made it to the MHT airport in about 12 minutes.
The managers meet & greet is great and makes you feel like you are at home
The hotel is nice and clean (it's a Hilton brand, so it should be). Quality room equipment, nice lobby. The breakfast is OK, but the selection of food could be better. The drawbacks: room sound insulation is poor, and everything happening around is heard. Metal room doors are a good feature, but they slam with extreme noise and shaking the entire building when other guests move in and out their rooms through the midnight and early in the morning, leaving you little chance to sleep. Front desk staff does not wear uniforms. It is not bad as such, but wearing sports shirts or strange blouses is a poor option.
Just a short stay, but the Inn was very nice. It was a good location close to the airport.
We needed a nice room with queen beds in the area for my Nephew's wedding. This hotel, room, beds - all were great. I would return to this hotel again if in the area.
Hampton Inn & Suites Manchester Bedford places you within a 15-minute drive of popular attractions such as Southern New Hampshire University Arena and Palace Theater. This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
All 92 rooms provide refrigerators, coffee makers, and free local calls. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include ironing boards and desks. Housekeeping is available on request.
At Hampton Inn & Suites Manchester Bedford, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
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Charged for two days with one day stay, rude manager refused to print a receipt upon check out
We are very sorry you did not receive your receipt. Your stay looks like it is prepaid so the hotel does not have your receipt. Also, because it is a prepaid reservation, you are charged in advance for both nights even if you check out early. You receive a discount for advance purchasing also, because you reserved two nights. Changes can not be made to advance purchase reservations after arrival. Prepaid reservations may not fit with your travel needs.
we loved the friendly staff, cleanliness of the room and facilities especially the pool area and breakfast area.
Thank you for your feedback. We enjoyed having you as our guests.
great location, good friendly staff. Clean rooms...
Thank you for your feedback!
Very clean and quiet. Nice decor. Very nice breakfast. Staff was friendly.
Thank you for your feedback.
This hotel advertised that they were 1.5 miles from the airport. They are 5 miles away. I contacted the hotel to be sure they had a wheelchair available and they did not notify me until I was enroute that there was none (though they could have easily responded well before because I provided enough notice). They advertised an available shuttle and even though I contacted them in advance of the time I would need a shuttle they responded that I would need to contact them when my flight arrived but never told me that there was no shuttle. The taxi they provided did not arrive timely and had other passengers that needed to be picked up. As a result arrival at the hotel (on my own) did not occur until an hour later, at 2:00 AM. Lots of fraudulent advertising here. Just started using Orbitz as a fellow traveler recommended them. Never again! I'll take my business to a reputable company that does not need to lie to get my business.
Thank you for your feedback. Please contact the hotel directly to further discuss your experience.
Clean, updated, great free breakfast. We got the larger suite and it was fantastic
Thank you for your feedback. We have enjoyed having you as our guest. We look forward to having you with us again in the future. Thank you again!
Thank you for your feedback.
Thank you for your feedback! We're glad you enjoyed your stay with us!!!