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UMusic Hotel Madrid

5.0 star property
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Photo gallery for UMusic Hotel Madrid

Front of property
Property video
Terrace/patio
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Daily continental breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle de la Paz 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬
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Room options

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Courtyard View

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Basic Single Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Ultimate Room

Premium bedding, down comforters, minibar, in-room safe

Ultimate Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Premium Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | Premium bedding, down comforters, minibar, in-room safe

Ultimate Terrace Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Artist's Suite

Artist's Suite | Premium bedding, down comforters, minibar, in-room safe

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | Premium bedding, down comforters, minibar, in-room safe

Deluxe Guestroom

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Guestroom

Premium Guestroom | Premium bedding, down comforters, minibar, in-room safe

Premium Guestroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, UMusic Hotel Madrid is next to popular attractions like Teatro Albéniz and Puerta del Sol. This 5-star hotel has 130 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Plaza de Santa Ana - 3 min walk - 0.2 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 9 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 35 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Rosi La Loca - ‬2 min walk
  • ‪Caluana - ‬1 min walk
  • ‪Té Kurotaki - ‬2 min walk
  • ‪La Adriana - ‬1 min walk

About this property

UMusic Hotel Madrid

UMusic Hotel Madrid offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include meeting rooms, conference space, and a seasonal outdoor pool.
32-inch Smart TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include minibars, espresso makers, and laptop-compatible safes.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Rooftop Nota Alta
  • UMusic Piano Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 14:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults, and EUR 33 to 33 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April 15 to October 05.
  • Pool access available from noon to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

Frequently asked questions

Are free cancellation options available at UMusic Hotel Madrid?

UMusic Hotel Madrid provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at UMusic Hotel Madrid?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at UMusic Hotel Madrid on Mar 8, 2026 start from 239.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around UMusic Hotel Madrid?

This hotel is situated in Madrid Centro, just steps from Puerta del Sol and Plaza Mayor, and within a short walk of Gran Via. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is there parking available at UMusic Hotel Madrid?

No, there isn't parking available at the hotel.

Does UMusic Hotel Madrid feature a casino?

No, UMusic Hotel Madrid doesn't have a casino.

Will I find an indoor pool at UMusic Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between noon and 8:00 PM and the seasonal pool will be open from April 15 until October 05.

What will couples enjoy most about a stay at UMusic Hotel Madrid?

There are many amenities for couples at this hotel, including access to a chef as well as a poolside bar and a restaurant with al fresco dining.

Are there hot tubs at UMusic Hotel Madrid?

No, this hotel doesn't have a spa tub.

Does UMusic Hotel Madrid have a restaurant that serves breakfast?

Yes, UMusic Hotel Madrid serves continental breakfast for a surcharge each morning at UMusic Piano Bar.

Will UMusic Hotel Madrid allow pets to stay free of charge?

No, pets aren't allowed at UMusic Hotel Madrid though service animals are welcome.

Are there connecting rooms at UMusic Hotel Madrid?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from UMusic Hotel Madrid?

The closest major airport to UMusic Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 14.2 mi away (35 minutes by car).

Are there rooms with balconies that I can book at UMusic Hotel Madrid?

Yes, some guestrooms at UMusic Hotel Madrid offer a deck and may feature pool views.

Does UMusic Hotel Madrid host weddings?

If wedding bells are in your future, take advantage of the wedding venue at UMusic Hotel Madrid.

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 642 out of 843 reviews
Rating 8 - Good. 139 out of 843 reviews
Rating 6 - Okay. 43 out of 843 reviews
Rating 4 - Poor. 8 out of 843 reviews
Rating 2 - Terrible. 11 out of 843 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Rebecca

Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Nov 2025

6/10 Okay

Vicente

Stayed 3 nights in Nov 2025

10/10 Excellent

Birgitte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with lots of cafes and restaurants nearby. Walkable to everything. Staff friendly and helpful. Comfortable bed and clean and quiet room. Will stay again!
Stayed 2 nights in Sep 2025

8/10 Good

Julius

Liked: Cleanliness, amenities, property conditions & facilities
All was well.
Stayed 2 nights in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness, amenities
We were given a small handicap-accessible room (limited furniture, low sink and toilet, handicapped bars around toilet, no shower door, seat in shower, etc.). Requested to move to a regular room, was told there was nothing available until the next day. The next day they would not move to another room without paying additional fee. Had to pay $25 per night for another room. Otherwise the hotel was fine, not really a 5 star, maybe 4 star by US standards. Nice piano bar.
Stayed 3 nights in Nov 2025

10/10 Excellent

Norma, Coral Springs

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Excellent location. Great staff. Enjoyed my stay and would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Room was great, and the staff very helpful, attentive, and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles, League City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Andre, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience and location
Stayed 1 night in Nov 2025

8/10 Good

Hovsep

Traveled with partner
Liked: Property conditions & facilities
The hotel was very clean and staff were helpful. The only comment is that the shower was tiny and the room configuration was awkward (you needed to duck underneath the tv post to get around the bed, little storage area, small sink). However the room was beautiful and the hotel building too
Stayed 3 nights in Nov 2025

10/10 Excellent

MARIA TERESA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, location is perfect, walking distance to main attractions. Staff was amazingly nice. Breakfast was wonderful.
Stayed 3 nights in Nov 2025

10/10 Excellent

geoff

Traveled with group
Liked: Cleanliness, amenities
Great hotel! Staff is very attentive and accommodating. The location is conveniently located to all the sites and activities around Plaza Mayor. The rooftop bar is a perfect place to catch the sunsets!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, amenities
Amazing location
Stayed 3 nights in Oct 2025

10/10 Excellent

Vivian

Great service and space!
Stayed 7 nights in Oct 2025

2/10 Terrible

John Jeffrey

Stayed 5 nights in Oct 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Oct 2025

6/10 Okay

Alvaro, Winston-Salem

Traveled with family
Our stay was overall average. We arrived before the official check-in time, and the staff kindly accommodated us a bit earlier, which we appreciated. The room was decent but nothing exceptional, and the breakfast buffet was of average quality. One disappointing experience was with a discount offer of up to 20% off. The front desk told us it should be applied at the restaurant, while the restaurant staff sent us back to the front desk. In the end, the discount was never honored, which left a negative impression. Overall, the stay was fine, but the service communication and follow-through could definitely be improved.
Stayed 1 night in Nov 2025

10/10 Excellent

Ivanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, with exceptional service and an amazing staff. Would definitely stay there again. In the heart of the city, walking distance to most attractions.
Stayed 2 nights in Oct 2025

10/10 Excellent

JULIETTE, JAMAICA

Stayed 3 nights in Sep 2025

6/10 Okay

jarrett

Liked: Cleanliness, property conditions & facilities
We arrived early and Madrid and checked our bags before exploring the city. On our reservation request, we asked for a king size bed. By the time we came back and checked into our room, the hotel was fully booked, and we had been put in a room with a single bed. The hotel staff Shuffled the things around and moved us to a room with a double bed, but the bed was placed in such a way that there was less than a foot from the end of the bed and the wall, making it extremely difficult to move around the bed in the evening. We were rather than drink tickets upon arrival and decided to take advantage of the lovely rooftop bar that evening and when we went to check out, we were told that we could not use those shrink tickets for the drinks that have been ordered Overall, we felt disappointed in the hotel. I needed to speak to several people before we were able to get some of these issues resolved, and it felt like that should not have been the case for the caliber of hotel. Eventually, they did offer us breakfast in the morning, which was lovely and much appreciated, but I don’t know if I’d stay in this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe is nice and staff is very nice and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cool place ! Heart of the city with very modern amenities. I loved it!
Stayed 1 night in Oct 2025