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Rafaelhoteles Atocha

4.0 star property
VIP Access

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Photo gallery for Rafaelhoteles Atocha

Reception
Porch
Front of property
Breakfast, lunch and dinner served
Junior Suite | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪11 min walk‬
  • Place, El Retiro Park
    ‪16 min walk‬
  • Place, Gran Via
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.4 out of 10
Very good
(33 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 adult + 1 child)

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout drapes

Double Room (extra bed)

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Reception

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About the neighborhood

Madrid

Located in Palos de la Frontera, Rafaelhoteles Atocha is a leisurely stroll from popular sights such as Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias. This 245-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a conference center.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 11 min walk - 0.6 miles
  • El Retiro Park - 16 min walk - 0.9 miles
  • National Prado Museum - 20 min walk - 1.1 miles
  • Gran Via - 6 min drive - 1.6 miles
  • Puerta del Sol - 7 min drive - 1.8 miles

Getting around

  • Madrid (XOC-Atocha Train Station) - 8 min walk
  • Palos de la Frontera Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Martin Tostador - ‬6 min walk
  • ‪La Taguara - ‬1 min walk
  • ‪Sidreria La Posada - ‬7 min walk
  • ‪Coppelia - ‬7 min walk
  • ‪Spoiler Bar - ‬7 min walk

About this property

Rafaelhoteles Atocha

Rafaelhoteles Atocha features a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 23 per night, and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and a terrace.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (11,485 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 42.9 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 42.9 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Rafaelhoteles Atocha?

Rafaelhoteles Atocha provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Rafaelhoteles Atocha?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Rafaelhoteles Atocha on Apr 6, 2026 start from $162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Rafaelhoteles Atocha?

This hotel is situated in Palos de la Frontera within a short 20-minute walk of El Retiro Park and also 12 minutes on foot from Museo Nacional Centro de Arte Reina Sofía. You'll also find National Prado Museum and Puerta del Sol within a short drive.

Is parking available on site at Rafaelhoteles Atocha?

Yes, covered parking is offered for EUR 23 per night. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Rafaelhoteles Atocha feature a casino?

No, Rafaelhoteles Atocha doesn't have a casino.

Is there an indoor pool at Rafaelhoteles Atocha?

No, there is no indoor pool at this hotel.

Is Rafaelhoteles Atocha a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and a minibar as well as a restaurant.

Are there hot tubs at Rafaelhoteles Atocha?

No, there isn't a spa tub at this hotel.

Does Rafaelhoteles Atocha have a restaurant that serves breakfast?

Yes, Rafaelhoteles Atocha serves buffet breakfast each morning for a surcharge from its restaurant.

Does Rafaelhoteles Atocha allow pets to stay for free?

No, pets aren't allowed at Rafaelhoteles Atocha though service animals are welcome.

Are there connecting rooms at Rafaelhoteles Atocha?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Rafaelhoteles Atocha?

The closest major airport to Rafaelhoteles Atocha is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.7 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Rafaelhoteles Atocha?

No, you won't find guestrooms with balconies at Rafaelhoteles Atocha.

Does Rafaelhoteles Atocha host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Rafaelhoteles Atocha.

Rafaelhoteles Atocha Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 380 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mi experiencia en el Hotel Rafael fue excelente. El hotel estaba impecablemente limpio, tanto la habitación como las áreas comunes. Se nota mucho el cuidado y la atención al detalle. Sin duda, un lugar cómodo y agradable para hospedarse en Madrid. ¡Lo recomiendo!
Stayed 3 nights in Dec 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Dec 2025

8/10 Good

Paula

Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Carmen

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff very friendly and helpful. The location is fine not too far from Atocha Train Station.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room, great location for railway station and Retiro Park. Breakfast good and staff very friendly. Good facilities for storing luggage and overall very comfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria Paz

Stayed 1 night in Nov 2025

8/10 Good

cecil

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

EVIDIA ANTONIA GONZALEZ

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good (only the wall by the entrance was wet with green spots maybe a leak from the shower back area)... Restaurant Team and the rest of your Team were #1. "Keep up the good work"
"Real Madrid us 1"
Stayed 16 nights in May 2025

10/10 Excellent

jessica

Stayed 1 night in Oct 2025

8/10 Good

Louis

Traveled with partner
Liked: Cleanliness, staff & service
Very nice hotel and was excellent value for money given the Tapapies festival was on. Some very odd little things though, for example no coffee/tea making facilities in the room (although coffee served in reception was excellent). Advertised minibar was not available and fridge was off. The TV wasn’t fully functional, was told that it wasn’t possible to connect the TV to the wifi even though I used my hotspot from my phone in the end as like some tv to get to sleep but no English channels available. Overall though, would definitely recommend.
Stayed 2 nights in Oct 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right next to Atocha train station. Remember, Madrid is a bustling hub and an ancient city… the hotel is showing its age and the fit and finish of room amenities and floor tiles on main stairs is evident. Elevators are small. 4 people and luggage tops. Staff are friendly and kind. If you like to walk, you can get to Plaza Mayor and Park de les Restito easily AND find gems along the way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rikke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Stayed 2 nights in Oct 2025

6/10 Okay

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but the bed was comfy. There was no sound-proofing so it could be very loud in the mornings. Bathroom was nice. Breakfast was okay but I expected better. Staff were very nice, friendly and helpful. Location was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room- nice to be able to open the windows to get fresh air A special treat to get a bottle of Cava as a welcome. Breakfast good selection and we were treated well.
Stayed 2 nights in Sep 2025

10/10 Excellent

lara

Traveled with family
Amazing customer service and nice an clean room
Stayed 1 night in Oct 2025

8/10 Good

Ivo

Liked: Cleanliness, property conditions & facilities
The hotel is a relatively long walk from the Atocha (30 minutes), and other stations (20 minutes). There are no tea or coffee making facilities in the room, however there is a very small (the smallest I have seen) wall mounted fridge that is totally for guest use. A single basic shampoo is provided that needed us to ask reception to replace when finished. Otherwise a selection of emergency disposable toiletries are provided upon arrival (tootbrush, razor, comb, etc.). Overall a comfortable base, would not go again due to the long walk, we like to stay at hotels closer to transport.
Stayed 4 nights in Sep 2025

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, room comfort

Atocha

The hotel is comfortable and convenient for Atocha Trains
Stayed 1 night in Aug 2025

8/10 Good

Jaelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is curently under renovation, but the room and service were great and even got a complimentary bottle of sparkling wine. Hopefully the pool will be renovated soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Stayed 1 night in Aug 2025

10/10 Excellent

Gammar

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Israel

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Mejor sistema de aire acondicionado,es urgente
Stayed 7 nights in Jul 2025