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Sercotel Gran Hotel Conde Duque

4.0 out of 5.0

Recent guest reviews

The lobby area is quite lovely and the room itself is very nice for the price. However it’s 90 degrees in here I’m sure and the “view” is horrible, particularly compared to the pictures of the view the hotel posts. Very disappointed.

---No information at check in about hotel (breakfast, bar..)...low kettle available...rooms need some refreshment...old and uncomfortable mattress...poor soundproofing. +++Very good location ( you can easily walk to gran via and puerta del sol)...clean room...well done housekeeping everyday

Nice hotel in Madrid, bit out from city centre. Lot of lovely little details. Reception personnel was mainly lovely. Room we had was very recular with double bed. Not the best bed I've been sleeping but for 3 nights was fine. Very thin walls between rooms! You were able to hear even sneeze from next room AND the use of toilet..

Conde Duque is a wonderful hotel on a fine plaza on the west side of Madrid. You will not be near the hoards of tourists at most of the hotels on the Castellana, near the Prado or on the Gran Via. This is a residential neighborhood on Princesa near Moncloa and Metro Quevedo. Spanish people live here. This is worth the extra 2 miles from Barajas. You can easily walk to the Templo Debod, Parque del Oeste, Plaza de Espana, Estacion del Norte and more. Nightlife is close meaning at Plaza 2 de Mayo and Malasana. Supermarkets, bars and restaurants abound in walking distance. Have fun!

We had our doubts as to the hotel's proximity to the center of town, but we were pleasantly surprised. There's a metro stop only 2 blocks from the hotel, with direct access to "Puerta del Sol", a short train ride away. At the kiosk next to to the entrance where one can purchase a 10-ride metros ticket, which can be shared by multiple people. Additional trips can be added (to a maximum of 10) at machines in the metro stations. The staff is friendly, the lobby quaint and inviting. The rooms are a decent size with the amenities one would expect for the price (soaps, hairdryer etc.), but did not have a coffee machine. Breakfast was very good. There are many stores nearby, including mercado's. Even though we (2 couples) entertained ourselves in the city center, there are plenty restaurants in the hotel vicinity (there's a Chinese next door). We arrived early in the morning from the US and to our great surprise were able to go to our room before 10.00am, without incurring an additional charge. Great show!!!!! We recommend this hotel.

Airbnb put me up here when there was a problem with a host canceling my stay an hour before arrival. It was a long flight and day, so it was nice to finally arrive some where so I can shower and rest. This place was surprisingly nice. It was in an ideal location, just a couple of blocks to the Metro, and busy area full of shops and restaurants, but the hotel it self is located on a quiet block across from a little park. The hotel was very clean and nice for a boutique hotel. The suite was nicely appointed with Nespresso maker, water and what you need to relax ie. Robe etc. The HUGE jet tube was a really nice surprise, So I was able to take a really nice hot bath with the jets going full blast to relax my back that was twisted into a pretzel on the plane. The front desk was very helpful in assisting me where to go to eat etc.

Great location, near parks clean rooms, friendly staff Food was great breakfast was included. Rooms were adequate the decor was very classy. The lobby was very inviting. The bar was nice. They had laundry facilities

Stayed 2 nights bed & breakfast with my daughter and we both loved every minute of our stay, checking in was quick and the guy who checked us in was very informative and we both felt at ease. The room was great and overlooked the lovely square. Breakfast was plentiful and all staff we met were lovely they always had a smile. Loved the location 15 mins walk to the main shopping area and plenty of restaurants and cafes close by. Really enjoyed Madrid and would definitely stay at this hotel again

We first stayed at Sercotel Conde Duque three years ago and loved it. The location is ideal - an easy metro ride to the center of the city. The hotel staff is helpful, efficient, and professional, and rooms are comfortable. The hotel has an "old world charm" - and is clean, with a comfortable bar area. We returned a few weeks ago, staying one night at the beginning of our trip, and four nights at the end. The incessant barking from the dog park just steps away from the hotel made this stay very stressful, however. Neither my husband nor I recall the dog run being there during our 2014 stay. Sadly, we will not return as long as the barking issue exists.

Sercotel Gran Hotel is a grand hotel in the center of Madrid with a pakt just outside the door and good restaurants just around the corner (within a 5 minute walk). Easy to walk to many of the city's sights due to its central location. Comfortable beds, showers with plenty of hot water and strong pressure. Good breakfast with plenty of options. Helpful staff to give you eating and touring options.

Plaza Conde Valle Suchil, 5 Madrid Madrid

Hotel highlights

  • Walking distance to Plaza de Espana
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Chamberi within a short walk of Plaza de Espana, Sercotel Gran Hotel Conde Duque is within a mile (2 km) of other popular sights such as Plaza Mayor. This 4-star hotel has 141 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. It's in central Madrid and also close to Prado Museum and Royal Palace.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Sercotel Gran Hotel Conde Duque's 141 rooms are soundproofed and provide minibars, free newspapers, and laptop-compatible safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.

Property features

Renovated in 2012, Sercotel Gran Hotel Conde Duque offers a fitness center, free WiFi in public areas, and 6 meeting rooms. If you drive, self parking is EUR 19 per night, and there's also limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a business center, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 888 reviews