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Sercotel Gran Hotel Conde Duque

4.0 star property
Art Deco hotel with a fitness center and a 24-hour front desk

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Photo gallery for Sercotel Gran Hotel Conde Duque

Front of property
Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar
Daily buffet breakfast (EUR 18 per person)
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

View in a map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Place, Gran Via
    ‪13 min walk‬
  • Place, Puerta del Sol
    ‪3 min drive‬
  • Place, Plaza Mayor
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room (Exterior View)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Premium bedding, down comforters, memory foam beds, minibar

Basic Room

9.0 out of 10
Wonderful
(6 reviews)
  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 214 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

9.0 out of 10
Wonderful
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Room (Exterior View)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Madrid

Located in Chamberí, Sercotel Gran Hotel Conde Duque is a leisurely stroll from popular sights such as Gran Via and Plaza de España - Princesa. This 141-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a conference center.

What's nearby

  • Gran Via - 13 min walk - 0.7 miles
  • Royal Palace of Madrid - 3 min drive - 1.2 miles
  • Puerta del Sol - 3 min drive - 1.2 miles
  • Plaza Mayor - 4 min drive - 1.4 miles
  • Bernabéu Stadium - 5 min drive - 2.3 miles

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Pub Garden - ‬3 min walk
  • ‪Taberna De Súchil - ‬2 min walk
  • ‪Taqueria Puerco - ‬4 min walk
  • ‪Suchil 15 - ‬2 min walk

About this property

Sercotel Gran Hotel Conde Duque

Art Deco hotel with a fitness center and a 24-hour front desk
Sercotel Gran Hotel Conde Duque features a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 25 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (97 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Sercotel Gran Hotel Conde Duque?

Sercotel Gran Hotel Conde Duque provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Sercotel Gran Hotel Conde Duque?

This hotel is situated in Chamberí within a short 14-minute walk of Gran Via and also 8 minutes on foot from Plaza de España - Princesa. You'll also find Royal Palace of Madrid and Prado Museum within a short drive.

Is parking available on site at Sercotel Gran Hotel Conde Duque?

Yes, parking is offered for EUR 25 per night.

Does Sercotel Gran Hotel Conde Duque include a casino on the premises?

No, Sercotel Gran Hotel Conde Duque doesn't have a casino.

Will I find an indoor pool at Sercotel Gran Hotel Conde Duque?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sercotel Gran Hotel Conde Duque?

Couples staying at this hotel will appreciate amenities like a memory foam mattress and a minibar as well as a bar.

Are there hot tubs at Sercotel Gran Hotel Conde Duque?

No, there isn't a spa tub at this hotel.

Does Sercotel Gran Hotel Conde Duque have a restaurant that serves breakfast?

Yes, Sercotel Gran Hotel Conde Duque serves buffet breakfast for a surcharge each morning at salon de te.

Does Sercotel Gran Hotel Conde Duque allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sercotel Gran Hotel Conde Duque for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Sercotel Gran Hotel Conde Duque?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sercotel Gran Hotel Conde Duque?

The closest major airport to Sercotel Gran Hotel Conde Duque is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.4 mi away (29 minutes by car).

Are there rooms with balconies at Sercotel Gran Hotel Conde Duque?

No, there aren't any guestrooms with balconies at Sercotel Gran Hotel Conde Duque.

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 959 reviews
Rating 8 - Good. 357 out of 959 reviews
Rating 6 - Okay. 93 out of 959 reviews
Rating 4 - Poor. 23 out of 959 reviews
Rating 2 - Terrible. 16 out of 959 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great area, close to the metro and allowed early check in. Only negative was the water pressure, it was fantastic until it wasn’t. I turned the shower on and before I could get in the whole bathroom flooded - note to future guests, do not turn the water on full blast the drain can’t keep up! Went down to the reception to ask for more towels they said they’d send someone up to assist with cleaning up all the water. An hour later no one had showed up to our room; went back to the reception and he noted he wrote my room number down wrong and someone would be up right away… another 45 minutes later with still no one, and by now we just want to go to bed; I went down and asked if I could just have the towels myself to clean it up. The reception apologized and then sent someone up within 5 minutes. That was the only negative experience at the hotel. Other than that, it was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Preni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Jul 2025

2/10 Terrible

Kun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Had a fantastic time. The AC worked well & kept the room cool. Bed was comfy, shower was straightforward to use. My room was tidied up each day
Stayed 5 nights in Jul 2025

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.
Stayed 5 nights in Jul 2025

10/10 Excellent

Zainab

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Luan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Liliana Najera

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Cherisse

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 6 nights in Jun 2025

8/10 Good

Alberto

Hotel was clean and staff very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Wonderful breakfast. Great location, with metro nearby.
Stayed 6 nights in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness
Stayed 4 nights in Jun 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed for one night and spent only a few hours in the room before flying home from Madrid. While affordable, the hotel is a bit outdated and could use some upgrades to the elevator and lobby decor. The room itself was fine and the bed was comfortable, but nothing special.
Stayed 1 night in Jun 2025

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Fran

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tirsa

Stayed 3 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to stay!!
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 7 nights in May 2025

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Light sleepers bring ear plugs

My main complaint is the quality of soundproofing room to room. I could hear the next rooms guests talking. Definitely hear their coughing. I knew when they used the toilet. Other than that it was reasonable value for money. On a quiet square but close to everything.
View from window.
Room
Stayed 5 nights in May 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Apr 2025

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.
Stayed 2 nights in Apr 2025