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Sercotel Gran Hotel Conde Duque

4.0 out of 5.0

Recent guest reviews

Included as part of our Gate 1 tour. Small hotel nicely refurbished. Great service; they were able to give us an early check-in. We arrived about 9:30 am (early flight). Loved the breakfast even there was no made to order omelet. Broke a front tooth at breakfast the second day and staff was great to locate dentist and hospital dental clinic which proved not necessary since tooth had root canal and there was no pain or swelling.

This hotel is in a quiet residential area, just a few minutes' walk from San Bernado metro, giving easy access to the centre. It is also easy to access the airport by metro, with only one transfer. The hotel is situated beside a lovely park. There is a large El Corte Ingles department store just five minutes' walk from the hotel. All the staff at reception were delightful, and so helpful in repeatedly assisting me to locate my lost luggage, which did not accompany me on a direct flight from Florence to Madrid. (It arrived four days later!). The foyer, restaurant and bar areas are very attractive. My room was spotless, with a very comfortable bed and pillows, quality bed linen, a good desk chair, ample storage, fast wifi, a large TV, and decent lighting. The bathroom was excellent, with good amenities. Breakfast was plentiful with lots of choice, both hot and cold. The bar staff were also very friendly and drinks were reasonably priced. I thoroughly enjoyed my stay here, and would happily return.

This was my second stay at this hotel,,which is located in a quiet residenial location.The public areas are maintained to a high standard and the bedrooms are very comfortable,with a choice of pillow . The buffet breakfast is excellent,with a good choice of hot and cold food with freshly squeezed juices. I found all the staff very friendly and helpful,which makes any stay more enjoyable. The hotel, which faces a small park,is within a 3 minute walk of the Metro. In summary, the hotel offers very good value for money and I look forward to staying there again in the future.

This hotel was very pleasant, with nice staff and and elegant entry way. The room was clean and fresh, and while not in the central of Madrid was easy to access by train or walking. Laundry nearby and restaurants

Nice charming hotel, on a quiet square where people walk their dogs... Close to subway and walking distance from some tourist sites. Positive: good breakfast, clean rooms, polite personnel, quaint charm, nice area of town. We had a room with a balcony looking at the back of the hotel (very nice indeed). Negative: a little outside of where you could find good restaurants. But most of all, the walls of the bedrooms are paper thin. I could head everything from the neighbor's room (shower, toilet, conversations, hair dryer and much more intimate matters...). For such a nice looking hotel it was quite a shock to say the least.

My husband and I booked this hotel the day prior to meeting our Globus group. The staff was friendly and very helpful. Room was comfortable and the breakfast was plentiful and tasty. Location is also convenient to Metro as well as restaurants and shops. I am happy that I booked the hotel for 3 additional nights after our return.

Hotel Conde Duque is a place we go to every time we go to Madrid. All of the staff is well now and even know what wine we enjoy. Really great service, business facilities and centrally located. Recommend it

I was meeting here with my Globus group to tour Spain, Portugal and Morocco. However I scheduled a biking tour before the Globus tour and I arrived from the airport just one hour before the biking tour was to begin. The staff took the time to meet my needs before schedule other admits to the hotel in the lobby. Thank you so much!! The custom is always right.

We stayed here as part of our escorted tour. Didn't get much sleep because the walls are incredibly thin and the place was noisy. No a/c so had to open the windows because of the heat...not a pleasant stay at all except the concierge desk was extremely helpful in giving us city maps, directions to the hop on/hop off city bus sightseeing, and recommending nearby restaurants. Breakfasts were predictable and adequate. Our room overlooked a rooftop..very disappointing.

Helpful reception staff, especially Elaine ? who kindly explained how to buy and use metro tickets, how to get to metro ( very close by !) what to see in central Madrid Room overlooking the plaza was great. Breakfast good, including smoked salmon, totillas and naughty but nice churros and chocolate Small restaurant and pleasant bar..nice library with flavoured iced water in carafes

Plaza Conde Valle Suchil, 5 Madrid Madrid

Hotel highlights

  • Walking distance to Plaza de Espana
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Chamberi within a short walk of Plaza de Espana, Sercotel Gran Hotel Conde Duque is within a mile (2 km) of other popular sights such as Plaza Mayor. This 4-star hotel has 141 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. It's in central Madrid and also close to Prado Museum and Royal Palace.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Sercotel Gran Hotel Conde Duque's 141 rooms are soundproofed and provide minibars, free newspapers, and laptop-compatible safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.

Property features

Sercotel Gran Hotel Conde Duque features a fitness center, free WiFi in public areas, and 6 meeting rooms. If you drive, self parking is EUR 19 per night, and there's also limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a computer station.

Room options

Standard Single Use Room

Twin 1 | Sleeps 1

Double Room (+ Extra Bed)

Full 1 | Sleeps 3

Double Room (+ Extra Bed, 2 adults + 1 child)

Full 1 | Sleeps 3

Superior Room

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 913 reviews