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Sercotel Gran Hotel Conde Duque

4.0 out of 5.0

Recent guest reviews

We first stayed at Sercotel Conde Duque three years ago and loved it. The location is ideal - an easy metro ride to the center of the city. The hotel staff is helpful, efficient, and professional, and rooms are comfortable. The hotel has an "old world charm" - and is clean, with a comfortable bar area. We returned a few weeks ago, staying one night at the beginning of our trip, and four nights at the end. The incessant barking from the dog park just steps away from the hotel made this stay very stressful, however. Neither my husband nor I recall the dog run being there during our 2014 stay. Sadly, we will not return as long as the barking issue exists.

Sercotel Gran Hotel is a grand hotel in the center of Madrid with a pakt just outside the door and good restaurants just around the corner (within a 5 minute walk). Easy to walk to many of the city's sights due to its central location. Comfortable beds, showers with plenty of hot water and strong pressure. Good breakfast with plenty of options. Helpful staff to give you eating and touring options.

I really liked the hotel, well I didn't like the twin beds, but the room was lovely. It's a bit far from the center but still within walking distance. The service was great and I would stay there again.

Very clean and comfortable hotel; helpful staff including maids. Breakfast is very good, enough variety of items, hot and cold with a coffee machine covering all your needs. Location is excellent and quite, just one block of the San Bernardo metro station, which is the same line to go to important museums and city center. Rooms are spacious enough, and bed is comfortable

Sercotel Gran Hotel Conde Duque Hotel is located in a quiet neighborhood, with few surrounding restaurants and minutes from Line 2 San Bernando Metro which get you to all the major tourist attractions within 10 minutes (10 ticket metro is 11.20 Euros) There is a taxi stand right outside the hotel. The lobby is medium size with a bit dated furniture in the lobby. Check in was fast, reliable but needs to be a bit more friendly. There are tow small lifts. The room was tiny with the safe located near the floor and the outlets not next to the bed. Internet is free, fast and reliable. The bathroom is small. The buffet breakfast is served downstairs. There are cheeses, eggs (not made to order), pancakes with caramel or strawberry jam, fruit, danishes, cereal, fresh orange juices and sparking wine. The breakfast is just ok Sercotel Gran Hotel Conde Duque is not that grand and more of a 3* rather than a 4* Hotel. Not a bad place to stay if you want a clean hotel that is conveniently located. Do not have high expectations though. .

This hotel is a bit out of the ways from the touristy areas of Madrid, however I still managed to walk around everywhere. If you're from a big city and are used to walking a lot, this won't be a problem. The hotel itself was fine, no issues. Just a standard size European room with normal amenities. Wouldn't hesitate to return if the price was right.

In a quiet part of Madrid but close enough to walk into the centre. Pleasant local bars and restaurants compliment this comfortable hotel. The hotel bar is a convivial meeting place. Buffet breakfast was ok but we have usually had better fare. No rush because breakfast available until 11.30!

I visited here for three nights holidaying for first time in Spain. My room overlooked the lovely square and my room was well appointed, lovely comfy bed, good toiletries. Staff, especially Gregorio on reception were extremely professional and courteous. I thought I had lost my phone and he and other reception were very helpful. I dined in the restaurant for dinner which was delicious. I ate breakfast in the lower floor dining room and the breakfast was fabulous variety. I would highly recommend this Hotel . It is a very good location to Gran Via.

Here for two nights. The pros: well lit room with good internet, enough outlets and easy to control temperatures. Very large bathroom with the sink in a separate area from the tub. Bathroom is well lit as well. Breakfast pretty good. The cons: small bedroom area. Not enough elevators for a 10 story hotel. Nice looking, probably recently remodeled.

If you are good on the Metro then everything is within easy reach. Very pleasant old school common areas and the room was comfortable and clean. Only caveat would be to leave lots of time for check in and out as their computer system seemed to be old, cumbersome and very slow so often there were line ups.

Plaza Conde Valle Suchil, 5 Madrid Madrid

Hotel highlights

  • Walking distance to Plaza de Espana
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Chamberi within a short walk of Plaza de Espana, Sercotel Gran Hotel Conde Duque is within a mile (2 km) of other popular sights such as Plaza Mayor. This 4-star hotel has 141 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a fitness center. It's in central Madrid and also close to Prado Museum and Royal Palace.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Sercotel Gran Hotel Conde Duque's 141 rooms are soundproofed and provide minibars, free newspapers, and laptop-compatible safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.

Property features

Renovated in 2012, Sercotel Gran Hotel Conde Duque offers a fitness center, free WiFi in public areas, and 6 meeting rooms. If you drive, self parking is EUR 19 per night, and there's also limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a business center, and a computer station.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Triple Room

Full 1 | Sleeps 3

Double Room Single Use

Full 1 | Twin 2 | Sleeps 1

Triple Room (2 + 1)

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 845 reviews