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Hotel Puerta de Toledo

3.0 out of 5.0

Recent guest reviews

Hotel is basic but renewed and clean, rooms of reasonable size, breakfast is decent. The location is not far from the center, and a short walk from La Latina, and the prices are reasonable. Internet connection is included and OK.

The biggest detriment to this hotel is it's location. It's too far to walk to anything easily. The metro station is around the plaza, but you have to go north and transfer to go to any of the touristy places. At night, I don't recommend taking the metro. Luckily, there is a taxi stand right in front of the hotel. The room was fine. The breakfast buffet was just okay. The coffee machine makes awful coffee. Skip it and go to the bar. Don't bother with the hot chocolate or churros either. They are bland versions of what they should be.

The hotel is located in a nice place of the Madrid, the environment is quite pleasant. The rooms are well-decorated and clean. The staff is friendly and the price is relatively good. Also, the breakfast is quite nice and satisfying.The only problem was the speed of the internet, it was low. Definitely needs some improvement.

You can get here from the airport using the metro for around 3 euros. . Cheaper than a taxi for sure! Just ask at the airport information desk for full travel information and directions. Its about a 5 minute walk from the metro station and also within walking distance of Plaza de Mayor, one of the main squares. So excellent location for the price! For more further afield areas of the city, there are taxis right outside the door to take you wherever, if you find the metro too daunting. The room and bathroom was very clean, the only thing really was there was no tea or coffee making facilities. Not essential but you miss it when its not there. And the safe wasn't working in my room, although I was only in Madird for 2 days and didn't have much cash on me and kept all my important things with me instead so not a disaster but for those staying longer and not wanting to carry lots of money, a broken safe in a room could be an issue. However, I do highly recommend this hotel and if I am ever back in Madrid (which I hope to be) I would look at staying here again!

Booked this hotel for the MadCool festival. The front desk staff is friendly and the rooms are ok (payed 85€/night), with very comfortable twin beds pushed together. The central position of the hotel make it easy to visit the city center by foot. Breakfast from 7-11am was very convenient. Since we went to bed pretty late, we enjoyed hearty breakfasts at 10:30am. Metro users beware as line #5 is closed until September 2017 for renovations. The closest metro station is Embajadores which is a 20 minute walk. Fixed-price 30€ taxi ride to the airport. The taxi stop is right in front of the hotel entrance and operates 24/7. We got ours at 4:30am without any wait.

Visited at the end of June for a 3 night break.we opted for a taxi from airport as we arrived late €35 to and €30 back. Hotel itself was spot on.easy access to palace which is 10 mins up road.we got tickets from reception for hop on/off bus. Breakfast was ok and you won't go hungry.all staff pleasant.decent room with fridge and good wifi. Quiet despite being on a main thoroughfare.few decent bars and restaurants around but felt like I got ripped off at the cafe next door! Would return no problems at all

Good value for money, nice and central and easy to find due to the Puerta de Toledo being on the roundabout outside! Rooms adequate with plenty of hanger room and good shower (in a bath). Free safe, T.V and fridge (no tea and coffee making facilities). Breakfast had good assortment of foods, hot, cold, cooked, continental plus delicious pastries - all self service. Staff spoke excellent English and staff were very friendly and helpful. Luggage room if you have late return flight available. Plus hotel was about 300 metres from open top bus tour stop!!!

The hotel has a nice location with a metro-station right outside. It might be walking distance to the very city centre, but not in the 38 degrees heat that prevailed this week. The lobby area was inviting with friendly assistance at the bar, with both inside and outside sitting areas. I slept very well, and the A/C worked well despite the heat. The bathroom is a bit old-fashioned, but functional. Breakfast is in the basement, and it was a bit noisy, but the choice was big and it was well presented. I would gladly return here for a weekend trip !

Clean, modern, friendly staff, relatively quiet location (if you ask for rooms facing interior corridor, not facing street). Very nice breakfast buffet. Small walk to city centre, a bit up hill. 10 minutes from Rastro, 30 eur by taxi from airport. Metro at 2 minutes. Do I continue? This is a good place. Been there twice already and would go again.

I stayed in the hotel for only one night and it was a pleasant stay and great value. The rooms are clean although the bathroom was slightly out dated. The location is great for walks and sightseeing. I have to specifically thank Frank who worked at reception, my hand bag (with my driving license, purse, phone, keys etc etc) almost got stolen just outside the hotel, he noticed and accosted the thief who ran off and left my bag. If I had lost my bag I would have had no money or means of communication, it would have been a nightmare so I am eternally grateful!

Glorieta Puerta de Toledo 4 Madrid Madrid

Hotel highlights

  • Walking distance to El Rastro and Vicente Calderon Stadium
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Airport shuttle (fees apply)

Located in Arganzuela, Hotel Puerta de Toledo is a leisurely stroll from popular sights such as El Rastro and Vicente Calderon Stadium. This 176-room, 3-star hotel has conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. Located in central Madrid, the hotel is also near Plaza Mayor and Prado Museum.


For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:00 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


All of Hotel Puerta de Toledo's 176 air-conditioned rooms provide laptop-compatible safes, phones, and desks. 26-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds grant a restful night's sleep and bathrooms offer hair dryers.

Property features

Renovated in 2014, Hotel Puerta de Toledo offers free WiFi in public areas, a meeting room, and a computer station. If you drive, self parking is EUR 18 per night, or you can take advantage of the airport shuttle (available on request) for EUR 30 per person roundtrip. A multilingual staff is on hand to help with dry cleaning or laundry, and offer sightseeing advice.

Room options

Triple Room

Twin 3 | Sleeps 3

Superior Double Room

Full 1 | Sleeps 3

Superior Double Room Single Use

Full 1 | Sleeps 1

Standard Double Room Single Use

Full 1 | Twin 2 | Sleeps 18

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 910 reviews