Skip to main content
Beginning of main content

Recent guest reviews

Wonderful breakfast with wide selection of vegan options and exceptionally helpful staff. Room furniture was a little worn but we didn’t really spend much time in it other than to sleep.

Excellent breakfast, service and commodity. Easy to walk around.

Nice staff, great location, mid level property from amenities standpoint.

The hotel is right next to the lovely Retiro park, Madrid tour bus stop was in next block, restaurants within walking distance, had the very good breakfast in hotel every day. The hotel restaurant menu is very limited. The desk people were very helpful, especially Joan. Nearest metro is shut down for remodeling. We enjoyed our 9 day stay.

Such a gorgeous modern hotel with all the amenities you could want. Staff was very kind and hospitable. Perfect location for Retiro, Prado and walking around the city. I will stay here again when I return to Madrid.

Great location, delicious breakfast and very friendly staff.

Nice hotel close to attractions. Very good breakfast. Friendly staff.

I selected a room with view to the park. It was vers spacious, comfortable and had excellent views.

Perfect stay at this hotel. Absolutely amazing and in a great venue.

Nice stay at Petit Palace Savoy. There's a few other Petit Palaces in the city. This one is right across from Retiro Park and 2 minutes from the Prado museum. Its just below the Salamanca district which is great for tourists to shop and eat. Not far from the Bank of Espana and Retiro Metro stops. There were 3 of us in the room and our daughter was happy that they rolled in a real bed for her - she'd been on pullout couches elsewhere. The room was a good size, which was helpful for 3, but could've used some more places to put clothes. Room was kinda funky looking in my opinion - decor-wise - but shouldn't be a reason not to stay there.

It was a great experience. We really like this hotel. We stayed in a Junior Suite, it was spacious and comfortable. The only downside was a funny smell coming from the bathroom. We let them know about it, and they immediately sent somebody to fix the problem, but unfortunately the smell came back the next day. We had to keep the bathroom door closed at all times, Food was excellent and the staff super friendly and helpful. specially Ana at the front desk.

Good location especially for first time visitors. The famous museums, Retiro park, and fashionable Serrano and Velazquez shops all within walking distance.

We had a great stay In the Hotel, excellent location- Retiro Park directly across the street, close to Atocha train station, all three major museums are within walking distance. The Royal Palace is approx. a 15 minute walk also. The rooms are spacious and ours had a great view of Retiro Park, very cool vibe to the room and the hotel. I would definitely stay here again and highly recommend to others.

The Petit Savoy was an excellent little gem in the best location you can imagine!!! Just in front of El Retiro Park, walking distance to El Prado and other museums as well as Serrano street! It is clean, beds comftable and with an exellent crew ok people. I don't reccomend to take the breakfast there.

fantastic hotel. rooms are great. staff super. great location near park. will definitely come back.

Great rooms , very helpful staff , large rooms very well equipped , but would have preferred a little larger tv screen , nice clean bathrooms , very modern , would have preferred better breakfast menu and wider selection on the room service . The location is excellent very close to both tourist bus routes .

Perfect location, near to the main attractions of Madrid. Rooms have good space and the hotel has only 4 years so the conditions of the hotel are great.

Calle Alfonso XII, 18 Madrid Madrid

Hotel highlights

  • Walking distance to El Retiro Park and Puerta de Alcala
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Retiro, Petit Palace Savoy Alfonso XII is adjacent to El Retiro Park and within a 10-minute walk of other popular attractions like Prado Museum. This 87-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.


Rooms

All of Petit Palace Savoy Alfonso XII's 87 air-conditioned rooms provide electric kettles, laptop-compatible safes, and phones. Guests can expect to find Smart TVs and stay connected with free WiFi.


Property features

Petit Palace Savoy Alfonso XII features free WiFi in public areas, a business center, and laundry facilities. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a water dispenser and a reception hall.

Room options

Junior Suite

1 Double Bed and 1 Twin Bunk Bed | Sleeps 4

Standard Double or Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Triple Room

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Quadruple Room

1 Double Bed and 1 Twin Bunk Bed | 2 Twin Beds and 1 Twin Bunk Bed | Sleeps 4

Guest reviews for Petit Palace Savoy Alfonso XII

Everyone (10) Couples (5) Family (5) Friends (2)
5
Partner Couples

Wonderful breakfast with wide selection of vegan options and exceptionally helpful staff. Room furniture was a little worn but we didn’t really spend much time in it other than to sleep.

By on Dec 25, 2019

Review comment responded on Jan 9, 2020

Dear guest, thank you very much for having chosen us and for sharing your experience, we are very glad to know that you have enjoyed your time with us due to our welcoming staff and services as breakfast. We hope to welcome you back very soon. Best regards, David Brañas | Experience Manager

4
Everyone

By on Sep 23, 2019

Review comment responded on Sep 24, 2019

Dear guest, thank you very much for having chosen us and for your great rating, we are pleased knowing that you have enjoyed your stay. Hoping to welcome you back very soon. Best regards, David Brañas | Experience Manager

5
Family with small children Family

Excellent breakfast, service and commodity. Easy to walk around.

By on Jul 23, 2019

Review comment responded on Jul 29, 2019

Dear guest, tank you very much for your kind rating and review. It´s a pleasure for the whole team to know that you have enjoyed a great stay. Hoping to welcome you back very soon, best regards, David Brañas | Experience Manager

5
Everyone

By on Jun 28, 2019

Review comment responded on Jul 1, 2019

Dear guest, thank you very much for your kind words and rating after your last stay with us. We are very glad to know that you have enjoyed our welcoming staff, our main target is to make our guest feel at home, and reading your review we feel proud to know that we have reached our target. Hoping to welcome you back very soon, best regards, David Brañas | Experience Manager

4
Partner Couples

Nice staff, great location, mid level property from amenities standpoint.

By , from McKinney TX on Jun 2, 2019

Review comment responded on Jun 4, 2019

Dear Robert, We really thank you for your trust choosing Petit Palace Savoy Alfonso XII as your home at Madrid. Our location, in Retiro neighborhood makes easy visiting Madrid, as we are on a walking distance to many of the most touristic information points. We enjoy taking care of our guests, and we are really happy to read that the staff attention reached your expectations. I will really like to know more about what amenities you missed, as this informations would be very valuable for us. Feel free to contact us directly to provide further information. Thanks again for your time. Kind regards, David Chía Experience Manager

4
Partner Couples

The hotel is right next to the lovely Retiro park, Madrid tour bus stop was in next block, restaurants within walking distance, had the very good breakfast in hotel every day. The hotel restaurant menu is very limited. The desk people were very helpful, especially Joan. Nearest metro is shut down for remodeling. We enjoyed our 9 day stay.

By on Apr 29, 2019

Review comment responded on Apr 30, 2019

Dear Guest, Thank you very much for choosing us and sharing your feedback with us and other Orbitz travellers. It is great to know that you liked the neighborhood, but the most important for us is to know that you really enjoyed the breakfast, with its large variety and quality products. At Petit Palace Hotels we always try to offer a warm, close but professional attention to our guests, and we are really glad, specially Joan, to verify that we made our best with you. We hope to see you back soon. Thanks for your time. Kind regards, David Chía Experience Manager

5
Business Business

Such a gorgeous modern hotel with all the amenities you could want. Staff was very kind and hospitable. Perfect location for Retiro, Prado and walking around the city. I will stay here again when I return to Madrid.

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Dear guest, thank you very much for having chosen us and for sharing your experience. We are very glad to know that you have spent a nice time with us due to our welcoming staff, facilities and location. We hope to welcome you back very soon at this your house in Madrid. With the best wishes, David Brañas | Experience Manager

4
Everyone

By on Apr 22, 2019

Review comment responded on Apr 23, 2019

Dear guest, thank you very much for having chosen us and for publish your rating. We are glad to know that you have enojoyed your time with us, and we hope to welcome you back very soon!Best regards! David Brañas | Experience Manager

5
Everyone

Great location, delicious breakfast and very friendly staff.

By , from Bogotá Colombia on Nov 19, 2018

Review comment responded on Nov 26, 2018

Dear T: We would like to thank you for having chosen Petit Palace Savoy Alfonso XII for your stay in Madrid and for taking the time to share your experience with us. There is no better compliment for us than knowing our staff were friendly and exceeded your expectations. It makes me really happy to know that both breakfast and location made your stay memorable. We look forward to welcoming you back in the near future. Best Regards, María Romero (Front Desk Manager)

4
Everyone

Nice hotel close to attractions. Very good breakfast. Friendly staff.

By , from Seattle WA on Oct 30, 2018

Review comment responded on Oct 31, 2018

Dear Orbitz: Thank you so much for such a nice comment! It is always a pleasure to read you had a nice stay and enjoyed our Mediterranean Breakfast Buffet. Thank you for mentioning our staff. It will be a pleasure to welcome you back again. Kind regards, María Romero (Front Desk Manager)

Petit Palace Savoy Alfonso XII

Calle Alfonso XII, 18, Madrid, Madrid 28014
url importing http://www.orbitz.com/Madrid-Hotels-Petit-Palace-Savoy-Alfonso-XII.h4433525-p2.Hotel-Reviews
There was an error importing /Madrid-Hotels-Petit-Palace-Savoy-Alfonso-XII.h4433525-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Madrid-Hotels-Petit-Palace-Savoy-Alfonso-XII.h4433525-p2.Hotel-Reviews