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Hotel Palacio Del Retiro, Autograph Collection

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Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Reception
Exterior
Serves breakfast, lunch, and dinner
Property amenity
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Place, National Prado Museum
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Park View (Corner, Fireplace)

Suite, 1 King Bed, Park View (Corner, Fireplace) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Park View (Corner, Fireplace)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

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About the neighborhood

Madrid

Located in Jerónimos, Hotel Palacio Del Retiro, Autograph Collection is within a 5-minute walk of Puerta de Alcalá and within 15 minutes of other popular attractions like National Prado Museum. This 5-star hotel has 50 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Puerta de Alcalá - 3 min walk - 0.2 miles
  • Plaza de Cibeles - 5 min walk - 0.3 miles
  • Gran Via - 8 min walk - 0.5 miles
  • National Prado Museum - 8 min walk - 0.5 miles
  • Puerta del Sol - 14 min walk - 0.8 miles

Getting around

  • Retiro Station - 6 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Cappuccino - ‬4 min walk
  • ‪Aarde - ‬3 min walk
  • ‪Ramsés - ‬4 min walk
  • ‪Patio de Leones - ‬4 min walk
  • ‪Em Sherif Madrid - ‬4 min walk

About this property

Hotel Palacio Del Retiro, Autograph Collection

Guests staying at Hotel Palacio Del Retiro, Autograph Collection enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
Plasma TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and espresso makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 38.72 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Suite Bar

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (452 square feet of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1908
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Nearby parking fee: EUR 38.72 per day
  • Rollaway bed fee: EUR 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hotel Palacio Del Retiro, Autograph Collection?

Hotel Palacio Del Retiro, Autograph Collection offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Palacio Del Retiro, Autograph Collection?

As of Jun 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Del Retiro, Autograph Collection on Jul 6, 2026 start from $435, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Palacio Del Retiro, Autograph Collection?

This hotel is situated in Jerónimos within a 10-minute walk of National Prado Museum and Puerta de Alcalá. You'll also find Gran Via and Puerta del Sol less than a mile away.

Will I be able to park at Hotel Palacio Del Retiro, Autograph Collection?

No, this hotel doesn't offer parking.

Is there a spa available at Hotel Palacio Del Retiro, Autograph Collection?

There is a full-service spa available for guests to enjoy and services include massages.

Are there luxury amenities available at Hotel Palacio Del Retiro, Autograph Collection?

Yes, guests can indulge in luxuries such as a sauna, a restaurant, and a full-service spa at this hotel.

Does Hotel Palacio Del Retiro, Autograph Collection have a casino on the premises?

No, Hotel Palacio Del Retiro, Autograph Collection doesn't have a casino.

Will I find an indoor pool at Hotel Palacio Del Retiro, Autograph Collection?

No, there is no indoor pool at this hotel.

Is Hotel Palacio Del Retiro, Autograph Collection a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including a restaurant, a bar/lounge, and a full-service spa.

Does Hotel Palacio Del Retiro, Autograph Collection have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Palacio Del Retiro, Autograph Collection feature a restaurant that includes a breakfast menu?

Yes, Hotel Palacio Del Retiro, Autograph Collection serves buffet breakfast for a surcharge each morning at The Suite Bar.

Will Hotel Palacio Del Retiro, Autograph Collection allow pets to stay for free?

No, pets aren't allowed at Hotel Palacio Del Retiro, Autograph Collection.

Does Hotel Palacio Del Retiro, Autograph Collection have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Palacio Del Retiro, Autograph Collection?

The closest major airport to Hotel Palacio Del Retiro, Autograph Collection is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.2 mi away (16 minutes by car).

Can I book a room with a balcony at Hotel Palacio Del Retiro, Autograph Collection?

No, you won't find guestrooms with balconies at Hotel Palacio Del Retiro, Autograph Collection.

Does Hotel Palacio Del Retiro, Autograph Collection offer wedding services?

There are wedding services available at Hotel Palacio Del Retiro, Autograph Collection if that's in your vacation plans.

Hotel Palacio Del Retiro, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 189 reviews
Rating 8 - Good. 48 out of 189 reviews
Rating 6 - Okay. 12 out of 189 reviews
Rating 4 - Poor. 6 out of 189 reviews
Rating 2 - Terrible. 1 out of 189 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman who checked us in was incredibly helpful and the room was extremely comfortable. The hotel is beautiful, too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very well located and incredible staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great staff, park is exquisite!
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

OLIMPIO J

Liked: Cleanliness, staff & service, room comfort
Clean Room, friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great service.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this amazing Hotel!! Love it
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

carlos

very good located attentive staff
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness
Fabulous staff who really attended to their clients with care and competency. The suite was a pleasure to stay in and exceeded expectations. Experience of staying in a former palace authenticated well against the backdrop of Madrid.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shobhna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price/Value balance, good location

Super location, very friendly staff, comfortable room/bathroom
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

maseih

Liked: Cleanliness, amenities
The staff was exceedingly helpful. The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on everything, there could be a better customer service between tour guides and clients.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service by the hotel employees. Truly fantastic service. Worth every penny
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sophie

Liked: Amenities
Exellent
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Carly

Liked: Staff & service, property conditions & facilities
Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Paola

Liked: Cleanliness
Las habitaciones
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio … Nos encanto el desayuno la atención y decoración del lugar . De muy buen tamaño las habitaciones
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fantastisk service, bra läge och fina rum.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situado estrategicamente en una de las mejores zonas de Madrid !
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, property conditions & facilities, room comfort

Recomendado

La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

YEVGENIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel histórico con buen servicio y ubicación
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia. Personal de recepción muy amables. El cuarto ecepcional.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities
Necesita ya un poco más de mantenimiento y mejoras
Stayed 1 night in Jul 2024
Verified

8/10 Good

francisco

Liked: Staff & service, property conditions & facilities
Más espacios en áreas comunes y un poco de mantenimiento en la alfombra de la escalera, por lo que da lugar a ser un poco caro.
Stayed 3 nights in Oct 2023