Hotel Fenix Gran Meliá - The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

1 bedroom, premium bedding, down comforters, minibar

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Spa
Parking available
Pet friendly
Room service

Explore the area

Hermosilla 2, Madrid, Madrid, 28001

Place, Gran Via
‪16 min walk‬
Place, Puerta del Sol
‪3 min drive‬
Place, El Retiro Park
‪5 min drive‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪13 min drive‬

Room options

Premium Room

Sleeps 2

Supreme Room Redlevel

Sleeps 2

Red Level Junior Suite

Sleeps 4

Deluxe Room

Excellent

269 sq ft
Sleeps 2
1 Queen Bed

Colon Penthouse Suite Redlevel

Sleeps 4

Junior Suite Red Level

Wonderful

484 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Red Level

Exceptional

322 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Castellana Presidential Suite Red Level

Very good

2152 sq ft
Sleeps 4
1 King Bed

One Bedroom Suite Red Level (2+2)

484 sq ft
1 bedroom
Sleeps 4
1 King Bed

One Bedroom Suite Red Level (3+1)

484 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deep soaking tub, hydromassage showerhead, designer toiletries

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

484 sq ft
1 bedroom
Sleeps 4
1 King Bed

Two Bedrooms Suite Red Level

968 sq ft
1 bedroom
Sleeps 5
1 King Bed

Family Grand Supreme

Exceptional

538 sq ft
Sleeps 4
1 King Bed

Family Supreme Room

Wonderful

498 sq ft
1 bedroom
Sleeps 4
1 King Bed

Colon Penthouse Suite Red Level

Exceptional

861 sq ft
1 bedroom
Sleeps 4
1 King Bed

Colon Penthouse Suite Red Level (2+2)

861 sq ft
1 bedroom
Sleeps 4
1 King Bed

Colon Penthouse Suite Red Level (3+1)

854 sq ft
1 bedroom
Sleeps 4
1 King Bed

Master Suite Red Level (2+1)

968 sq ft
Sleeps 3
1 Queen Bed OR 1 King Bed

Castellana Presidential Suite Red Level (2+2)

2153 sq ft
1 bedroom
Sleeps 4
1 King Bed

Castellana Presidential Suite Red Level (3+1)

2153 sq ft
1 bedroom
Sleeps 4
1 King Bed

Deluxe Room

Sleeps 2

Premier Room (3AD)

Exceptional

Sleeps 3
1 Queen Bed

Premier Room (2+1)

Exceptional

Sleeps 3
1 Queen Bed

Supreme Room Red Level (2+1)

Sleeps 3
1 King Bed

Two Bedroom Suite Red Level (4+1)

2 bedrooms
Sleeps 5
1 King Bed

Castellana Presidential Suite Red Level (2+1)

Sleeps 3
1 King Bed

Colon Penthouse Suite Red Level (2+1)

Sleeps 3
1 King Bed

Red Level Two Bedroom Suite

Sleeps 6

Premier Room

Exceptional

323 sq ft
Sleeps 2
1 Queen Bed

Family Supreme Room

Sleeps 2

Master Suite Terrace Red Level

961 sq ft
City view
Sleeps 3
1 King Bed OR 2 Twin Beds

Master Suite Terrace Red Level (2+1)

961 sq ft
City view
Sleeps 3
1 King Bed

Supreme Room Red Level

Exceptional

355 sq ft
Sleeps 3
1 King Bed

One Bedroom Suite Red Level Lounge Access

645 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Twin Beds

Grand Supreme Room with Jacuzzi Red Level

Very good

570 sq ft
Sleeps 2
1 King Bed

Master Suite Red Level

1076 sq ft
1 bedroom
Sleeps 4
1 King Bed

Supreme

Exceptional

355 sq ft
Sleeps 2
1 King Bed

Grand Premium Room With Hot Tub Red Level

Sleeps 2

Deluxe Junior Suite Red Level

Sleeps 5

One-Bedroom Suite Red Level

Sleeps 4

Grand Family Room

Sleeps 5

Red Level Grand Premium Room With Jacuzzi

Sleeps 2

Presidential Penthouse Suite Red Level

Sleeps 2

One-Bedroom Master Suite Red Level

Sleeps 2

Classic Queen Room

Sleeps 2

One-Bedroom Master Suite Red Level

Sleeps 2

Supreme Room

Sleeps 3

About the neighborhood

Madrid

Located in Salamanca, Hotel Fenix Gran Meliá - The Leading Hotels of the World is a leisurely stroll from popular sights such as U.S. Embassy and Gran Via. This 186-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

Gran Via - 16 min walk - 0.9 miles
Prado Museum - 19 min walk - 1.1 miles
Puerta del Sol - 3 min drive - 1.1 miles
Plaza Mayor - 4 min drive - 1.8 miles
El Retiro Park - 5 min drive - 1.8 miles

Getting around

Colon Station - 4 min walk
Madrid Recoletos Station - 5 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

‪Ten Con Ten - ‬3 min walk
‪Zuma Madrid - ‬1 min walk
‪Chambao Madrid - ‬1 min walk
‪Papua Restaurante - ‬3 min walk
‪Hermosilla - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club

Guests staying at Hotel Fenix Gran Meliá - The Leading Hotels of the World enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you drive, self parking is EUR 40.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 105 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, free newspapers, and laptop-compatible safes.

Recreational amenities at the hotel include a health club.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of the Leading Hotels of the World.

Similar properties

Daily buffet breakfast (EUR 45 per person)

Pool
Hot Tub
Spa
Pet friendly

$456 nightly

Nov 9 - Nov 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Self parking on site (EUR 40 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

"Aduana" Restaurant
Balmoral Bar

Things to do

Full-service spa
Health club
Stereo

Family friendly

Babysitting (surcharge)
DVD player
In-room crib
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
6 meeting rooms
6,458 square feet of conference space

Outdoors

Outdoor furniture
Terrace

Full-service spa

3 treatment rooms
Couples treatment rooms
Facials
In-room massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair accessible (may have limitations)

1 building
7 floors
Banquet hall
Built in 1953
Communal living room
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Deep soaking bathtub or hydromassage showerhead
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided

Entertainment

37-inch plasma TV with cable/satellite channels
DVD player

Food and drink

24-hour room service
Champagne service
Minibar

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property welcomes pets for EUR 80 per pet, per stay
Dogs only
2 total pets
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately EUR 40 per person
Airport shuttle fee: EUR 105 per vehicle (one way)
Self parking fee: EUR 40.00 per day
Pet fee: EUR 80 per pet, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-midnight
Check-out: noon

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Fenix Hotel

Gran Melia Fenix Hotel Madrid

Gran Melia Fenix Madrid

Gran Melia Hotel Madrid

Gran Melia Madrid

Frequently asked questions

Are free cancellation options available at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Hotel Fenix Gran Meliá - The Leading Hotels of the World provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on Nov 2, 2025 start from $453.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

This hotel is situated in Salamanca within a short 15-minute walk of Gran Via and also 18 minutes on foot from Prado Museum. You'll also find Paseo de la Castellana and Puerta de Alcalá less than a mile away.

Is parking available on site at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, parking is offered for EUR 40.00 per day. Electric car charging is also available for guests.

Is there a spa at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

There is a full-service spa available for guests to enjoy and services include couples treatments, massages, and body treatments.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World feature a casino at the property?

No, Hotel Fenix Gran Meliá - The Leading Hotels of the World doesn't have a casino.

Will I find an indoor pool at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Are there hot tubs at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a restaurant that serves breakfast?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World serves buffet breakfast for a surcharge each morning at Balmoral Bar.

Will Hotel Fenix Gran Meliá - The Leading Hotels of the World allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Fenix Gran Meliá - The Leading Hotels of the World for a fee of EUR 80 per pet, per stay.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

The closest major airport to Hotel Fenix Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 8.4 mi away (19 minutes by car).

Are there rooms with balconies at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, some guestrooms at Hotel Fenix Gran Meliá - The Leading Hotels of the World offer a furnished balcony and may feature city views.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a wedding venue on site?

Take advantage of the wedding venue at Hotel Fenix Gran Meliá - The Leading Hotels of the World if you plan to say "I do" during your trip.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Guillermo

Jul 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 3 nights in Jul 2025

10/10 Excellent

Zourik

Traveled with family and small children

Jul 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.

Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent Hotel

Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Jul 10, 2025

Stayed 8 nights in Mar 2025

10/10 Excellent

Roberto

Jul 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with partner

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

👍

Stayed 2 nights in Jul 2025

10/10 Excellent

ROMER

Jul 7, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location Service was excellent Staff very accommodating

Stayed 1 night in Jun 2025

10/10 Excellent

Henry, Driggs

Jun 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Stayed 3 nights in Jun 2025

10/10 Excellent

Manolo Higueros

Jun 22, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Alenka

Jun 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in a nice area

Stayed 3 nights in Jun 2025

2/10 Terrible

james

Jun 18, 2025

Liked: Cleanliness

Disliked: Room comfort

Scam artists

Doormen were wonderful but the praises stop there, from the moment we arrived we were bombarded with up charges and to book tours, only later to find out that when we did ask them to book a train ticket we were charged double the price, when we confronted the front desk, they said they were obligated to use travel agency, but the unforgivable sin to me was when a bartender added 5 euro extra tip to a one cocktail bill after I signed the check.

Stayed 7 nights in Jun 2025

6/10 Okay

andres

Jun 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

La atención es realmente buena. El baño es muy pequeño para una habitación de ese precio.

Stayed 4 nights in Jun 2025

8/10 Good

LUIZ

May 29, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Charles

May 28, 2025

Stayed 2 nights in May 2025

10/10 Excellent

Alenka

May 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

10/10 Excellent

Zenovia A

May 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

If you seek an unparalleled luxury experience in the heart of Madrid's prestigious Salamanca district, look no further than Hotel Fenix. Nestled amidst the designer boutiques and upscale shops of the "Golden Mile," this exceptional hotel places you within easy reach of the city's most iconic tourist attractions. Beyond its prime location, Hotel Fenix boasts exquisitely appointed rooms designed for ultimate comfort and relaxation. But what truly sets it apart is the dedication of its staff, whose attentive service and unwavering commitment to excellence elevate your stay to a truly luxurious level, ensuring you feel pampered and privileged from the moment you arrive. Beyond 5-Stars!! Highly Recommend! Zenovia

Stayed 9 nights in May 2025

10/10 Excellent

Myrna

Traveled with family

May 19, 2025

Liked: Amenities, property conditions & facilities

Espectacular todo

Stayed 1 night in May 2025

10/10 Excellent

Vittorio

May 4, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Ingrid

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, great staff service

Stayed 3 nights in Apr 2025

10/10 Excellent

Dennis, Washington

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Yurilyn, Santo Domingo

Apr 21, 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Lexie

Apr 15, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Celso J.

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel and superb service in the heart of Madrid

Stayed 3 nights in Apr 2025

10/10 Excellent

javier, Miami

Traveled with group

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente atención del personal, propiedad en buenas condiciones , muy buena localización cercano a tiendas de marcas en Madrid , repetiríamos sin dudarlo

Stayed 2 nights in Apr 2025

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Choose dates to view prices

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room

Premium Room

View all photos for Supreme Room Redlevel

Supreme Room Redlevel

View all photos for Red Level Junior Suite

Red Level Junior Suite

View all photos for Deluxe Room

Deluxe Room

View all photos for Colon Penthouse Suite Redlevel

Colon Penthouse Suite Redlevel

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Junior Suite Red Level

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Deluxe Junior Suite Red Level

View all photos for Castellana Presidential Suite Red Level

Castellana Presidential Suite Red Level

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One Bedroom Suite Red Level (2+2)

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One Bedroom Suite Red Level (3+1)

View all photos for Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

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Two Bedrooms Suite Red Level

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Family Grand Supreme

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Family Supreme Room

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Colon Penthouse Suite Red Level

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Colon Penthouse Suite Red Level (2+2)

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Colon Penthouse Suite Red Level (3+1)

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Master Suite Red Level (2+1)

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Castellana Presidential Suite Red Level (2+2)

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Castellana Presidential Suite Red Level (3+1)

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Deluxe Room

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Premier Room (3AD)

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Premier Room (2+1)

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Supreme Room Red Level (2+1)

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Two Bedroom Suite Red Level (4+1)

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Castellana Presidential Suite Red Level (2+1)

View all photos for Colon Penthouse Suite Red Level (2+1)

Colon Penthouse Suite Red Level (2+1)

View all photos for Red Level Two Bedroom Suite

Red Level Two Bedroom Suite

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Premier Room

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Family Supreme Room

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Master Suite Terrace Red Level

View all photos for Master Suite Terrace Red Level (2+1)

Master Suite Terrace Red Level (2+1)

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Supreme Room Red Level

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One Bedroom Suite Red Level Lounge Access

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Grand Supreme Room with Jacuzzi Red Level

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Master Suite Red Level

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