Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Terrace/patio
Lobby
1 bedroom, premium bedding, down comforters, minibar
Terrace/patio
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Explore the area

View in a map
Hermosilla 2, Madrid, Madrid, 28001
  • Place, Gran Via
    ‪16 min walk‬
  • Place, Puerta del Sol
    ‪3 min drive‬
  • Place, El Retiro Park
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

Premium Room

  • Sleeps 2

Supreme Room Redlevel

  • Sleeps 2

Red Level Junior Suite

  • Sleeps 4

Deluxe Room

8.8 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Colon Penthouse Suite Redlevel

  • Sleeps 4

Junior Suite Red Level

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Red Level

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Castellana Presidential Suite Red Level

8.0 out of 10
Very good
(1 review)
  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (2+2)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (3+1)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Two Bedrooms Suite Red Level

  • 968 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Family Grand Supreme

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Family Supreme Room

9.2 out of 10
Wonderful
(5 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level (2+2)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level (3+1)

  • 854 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Master Suite Red Level (2+1)

  • 968 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Castellana Presidential Suite Red Level (2+2)

  • 2153 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Castellana Presidential Suite Red Level (3+1)

  • 2153 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • Sleeps 2

Premier Room (3AD)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

Premier Room (2+1)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

Supreme Room Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite Red Level (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Castellana Presidential Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

Colon Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

Red Level Two Bedroom Suite

  • Sleeps 6

Premier Room

9.6 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Supreme Room

  • Sleeps 2

Master Suite Terrace Red Level

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Master Suite Terrace Red Level (2+1)

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Supreme Room Red Level

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Red Level Lounge Access

  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Grand Supreme Room with Jacuzzi Red Level

8.0 out of 10
Very good
(3 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite Red Level

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Supreme

9.6 out of 10
Exceptional
(16 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Premium Room With Hot Tub Red Level

  • Sleeps 2

Deluxe Junior Suite Red Level

  • Sleeps 5

One-Bedroom Suite Red Level

  • Sleeps 4

Grand Family Room

  • Sleeps 5

Red Level Grand Premium Room With Jacuzzi

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

Classic Queen Room

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

Supreme Room

  • Sleeps 3

You may also like

About the neighborhood

Madrid

Located in Salamanca, Hotel Fenix Gran Meliá - The Leading Hotels of the World is a leisurely stroll from popular sights such as U.S. Embassy and Gran Via. This 186-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Gran Via - 16 min walk - 0.9 miles
  • Prado Museum - 19 min walk - 1.1 miles
  • Puerta del Sol - 3 min drive - 1.1 miles
  • Plaza Mayor - 4 min drive - 1.8 miles
  • El Retiro Park - 5 min drive - 1.8 miles

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Zuma Madrid - ‬1 min walk
  • ‪Chambao Madrid - ‬1 min walk
  • ‪Papua Restaurante - ‬3 min walk
  • ‪Hermosilla - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club
Guests staying at Hotel Fenix Gran Meliá - The Leading Hotels of the World enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you drive, self parking is EUR 40.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 105 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include a health club.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • "Aduana" Restaurant
  • Balmoral Bar

Things to do

  • Full-service spa
  • Health club
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1953
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 80 per pet, per stay
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Are free cancellation options available at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Hotel Fenix Gran Meliá - The Leading Hotels of the World provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on Nov 11, 2025 start from $419.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

This hotel is situated in Salamanca within a short 15-minute walk of Gran Via and also 18 minutes on foot from Prado Museum. You'll also find Paseo de la Castellana and Puerta de Alcalá less than a mile away.

Is parking available on site at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, parking is offered for EUR 40.00 per day. Electric car charging is also available for guests.

Is there a spa at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

There is a full-service spa available for guests to enjoy and services include couples treatments, massages, and body treatments.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World feature a casino at the property?

No, Hotel Fenix Gran Meliá - The Leading Hotels of the World doesn't have a casino.

Will I find an indoor pool at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Are there hot tubs at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a restaurant that serves breakfast?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World serves buffet breakfast for a surcharge each morning at Balmoral Bar.

Will Hotel Fenix Gran Meliá - The Leading Hotels of the World allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Fenix Gran Meliá - The Leading Hotels of the World for a fee of EUR 80 per pet, per stay.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

The closest major airport to Hotel Fenix Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 8.4 mi away (19 minutes by car).

Are there rooms with balconies at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, some guestrooms at Hotel Fenix Gran Meliá - The Leading Hotels of the World offer a furnished balcony and may feature city views.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a wedding venue on site?

Take advantage of the wedding venue at Hotel Fenix Gran Meliá - The Leading Hotels of the World if you plan to say "I do" during your trip.

Reviews

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 751 out of 1012 reviews
Rating 8 - Good. 187 out of 1012 reviews
Rating 6 - Okay. 49 out of 1012 reviews
Rating 4 - Poor. 15 out of 1012 reviews
Rating 2 - Terrible. 10 out of 1012 reviews

Reviews

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Zourik

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Stayed 8 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

10/10 Excellent

ROMER

Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location Service was excellent Staff very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Henry, Driggs

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Manolo Higueros

Stayed 3 nights in Jun 2025

10/10 Excellent

Alenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a nice area
Stayed 3 nights in Jun 2025

2/10 Terrible

james

Liked: Cleanliness
Disliked: Room comfort

Scam artists

Doormen were wonderful but the praises stop there, from the moment we arrived we were bombarded with up charges and to book tours, only later to find out that when we did ask them to book a train ticket we were charged double the price, when we confronted the front desk, they said they were obligated to use travel agency, but the unforgivable sin to me was when a bartender added 5 euro extra tip to a one cocktail bill after I signed the check.
Stayed 7 nights in Jun 2025

6/10 Okay

andres

Liked: Cleanliness, staff & service, property conditions & facilities
La atención es realmente buena. El baño es muy pequeño para una habitación de ese precio.
Stayed 4 nights in Jun 2025

8/10 Good

LUIZ

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Stayed 2 nights in May 2025

10/10 Excellent

Alenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Zenovia A

Liked: Cleanliness, staff & service, property conditions & facilities
If you seek an unparalleled luxury experience in the heart of Madrid's prestigious Salamanca district, look no further than Hotel Fenix. Nestled amidst the designer boutiques and upscale shops of the "Golden Mile," this exceptional hotel places you within easy reach of the city's most iconic tourist attractions. Beyond its prime location, Hotel Fenix boasts exquisitely appointed rooms designed for ultimate comfort and relaxation. But what truly sets it apart is the dedication of its staff, whose attentive service and unwavering commitment to excellence elevate your stay to a truly luxurious level, ensuring you feel pampered and privileged from the moment you arrive. Beyond 5-Stars!! Highly Recommend! Zenovia
Stayed 9 nights in May 2025

10/10 Excellent

Myrna

Traveled with family
Liked: Amenities, property conditions & facilities
Espectacular todo
Stayed 1 night in May 2025

10/10 Excellent

Vittorio

Stayed 1 night in Apr 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff service
Stayed 3 nights in Apr 2025

10/10 Excellent

Dennis, Washington

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Yurilyn, Santo Domingo

Stayed 4 nights in Apr 2025

10/10 Excellent

Lexie

Stayed 1 night in Apr 2025

10/10 Excellent

Celso J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and superb service in the heart of Madrid
Stayed 3 nights in Apr 2025

10/10 Excellent

javier, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal, propiedad en buenas condiciones , muy buena localización cercano a tiendas de marcas en Madrid , repetiríamos sin dudarlo
Stayed 2 nights in Apr 2025