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Hotel Fenix Gran Meliá - The Leading Hotels of the World

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Lobby
Gran Premium with Jacuzzi Red Level Lounge Access | Premium bedding, down comforters, minibar, in-room safe
Front of property
Lobby
Couples treatment rooms, body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Explore the area

Map
Hermosilla 2, Madrid, Madrid, 28001
  • Gran Via
    ‪16 min walk‬
  • Prado Museum
    ‪19 min walk‬
  • Puerta del Sol
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

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Room options

View all photos for Presidential Penthouse Suite Red Level (3+1)

Premium bedding, down comforters, minibar, in-room safe

Presidential Penthouse Suite Red Level (3+1)

  • 2153 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Red Level Room (2+1)

Deluxe Red Level Room (2+1) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Red Level Room (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (2 Adults + 1 Child)

Premium bedding, down comforters, minibar, in-room safe

Premium Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room (3 Adults)

Premium bedding, down comforters, minibar, in-room safe

Premium Room (3 Adults)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse Suite Red Level (2+1)

Premium bedding, down comforters, minibar, in-room safe

Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level (2+1)

Premium bedding, down comforters, minibar, in-room safe

Presidential Penthouse Suite Red Level (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite Red Level (4+1)

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Suite Red Level (4+1)

  • Sleeps 5
  • 1 King Bed

View all photos for Red Level Deluxe Room

Red Level Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Red Level Deluxe Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

Presidential Penthouse Suite Red Level

  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Red Level Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Deluxe Junior Suite Red Level Lounge Access

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Red Level (2+2)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (2+2)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Deep soaking tub, hydromassage showerhead, designer toiletries

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (3+1)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite Red Level (3+1)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Red Level Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Red Level Lounge Access

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite Red Level Lounge Access

Deep soaking tub, hydromassage showerhead, designer toiletries

One Bedroom Suite Red Level Lounge Access

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium

Premium bedding, down comforters, minibar, in-room safe

Premium

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Supreme Room

Premium bedding, down comforters, minibar, in-room safe

Family Supreme Room

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Grand Supreme

Premium bedding, down comforters, minibar, in-room safe

Family Grand Supreme

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Two Bedrooms Suite Red Level

  • 968 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Gran Premium with Jacuzzi Red Level Lounge Access

Gran Premium with Jacuzzi Red Level Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Gran Premium with Jacuzzi Red Level Lounge Access

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Master Suite Red Level

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme

Supreme | Premium bedding, down comforters, minibar, in-room safe

Supreme

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Redlevel One Bedroom Master Suite with Terrace

Premium bedding, down comforters, minibar, in-room safe

Redlevel One Bedroom Master Suite with Terrace

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Redlevel One Bedroom Master Suite with Terrace (2+1)

Premium bedding, down comforters, minibar, in-room safe

Redlevel One Bedroom Master Suite with Terrace (2+1)

  • 961 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite Red Level (3+1)

Premium bedding, down comforters, minibar, in-room safe

Penthouse Suite Red Level (3+1)

  • 854 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level (2+2)

Premium bedding, down comforters, minibar, in-room safe

Penthouse Suite Red Level (2+2)

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite Red Level

Premium bedding, down comforters, minibar, in-room safe

Penthouse Suite Red Level

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Penthouse Suite Red Level (2+2)

Premium bedding, down comforters, minibar, in-room safe

Presidential Penthouse Suite Red Level (2+2)

  • 2153 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Master Suite Red Level (2+1)

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Master Suite Red Level (2+1)

  • 968 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

Madrid

Located in Salamanca, Hotel Fenix Gran Meliá - The Leading Hotels of the World is a leisurely stroll from popular sights such as U.S. Embassy and Gran Via. This 188-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Gran Via - 16 min walk - 0.9 miles
  • Prado Museum - 19 min walk - 1.1 miles
  • Puerta del Sol - 3 min drive - 1.1 miles
  • Plaza Mayor - 4 min drive - 1.8 miles
  • El Retiro Park - 5 min drive - 1.8 miles

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬4 min walk
  • ‪Rodilla - ‬5 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪La Mafia se sienta a la mesa - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club
Guests staying at Hotel Fenix Gran Meliá - The Leading Hotels of the World enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you drive, self parking is EUR 40.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 105 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
37-inch plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include a health club.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Similar properties

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Bless Hotel Madrid, a member of The Leading Hotels of the World

  • Pool
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  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 521 reviews
$548 nightly
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Total includes taxes and fees
Bless Hotel Madrid, a member of The Leading Hotels of the World

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • "Aduana" Restaurant
  • Balmoral Bar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1953
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 80 per pet, per stay
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Are free cancellation options available at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Hotel Fenix Gran Meliá - The Leading Hotels of the World provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on Jun 22, 2025 start from $465.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

This hotel is situated in Salamanca within a short 15-minute walk of Gran Via and also 18 minutes on foot from Prado Museum. You'll also find Paseo de la Castellana and Puerta de Alcalá less than a mile away.

Will I be able to park at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, parking is offered for EUR 40.00 per day. Electric car charging is also available for guests.

Is there a spa at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

There is a full-service spa available for guests to enjoy and services include couples treatments, massages, and body treatments.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World feature a casino at the property?

No, Hotel Fenix Gran Meliá - The Leading Hotels of the World doesn't have a casino.

Will I find an indoor pool at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a restaurant that serves breakfast?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World serves buffet breakfast for a surcharge each morning at Balmoral Bar.

Will Hotel Fenix Gran Meliá - The Leading Hotels of the World allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Fenix Gran Meliá - The Leading Hotels of the World for a fee of EUR 80 per pet, per stay.

Are there connecting rooms at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

The closest major airport to Hotel Fenix Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 8.4 mi away (19 minutes by car).

Can I book a room with a balcony at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, some guestrooms at Hotel Fenix Gran Meliá - The Leading Hotels of the World offer a furnished balcony and may feature city views.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have a wedding venue on site?

Take advantage of the wedding venue at Hotel Fenix Gran Meliá - The Leading Hotels of the World if you plan to say "I do" during your trip.

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 1000 reviews
Rating 8 - Good. 189 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 night stay, rooms, staff, food everything was perfect!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael, Dorado

Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A t5 star experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Pierre

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Kevin

Stayed 4 nights in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Madrid!

We really enjoyed our stay. The staff is extremely friendly and helpful! The rooms have a good size, the restaurantes are excellent on the property and they are always ready to help!
Stayed 2 nights in Jan 2025

10/10 Excellent

Neritan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel, location, service, staff, breakfast. We really enjoyed our stay here, will be back soon. Thank you for everything
Stayed 3 nights in Jan 2025

4/10 Poor

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hala Madrid
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for vacation
Stayed 5 nights in Dec 2024

8/10 Good

Marina

Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2024

10/10 Excellent

Pere

Liked: Cleanliness, staff & service, property conditions & facilities
Jaime is exception
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the finest hotel we ever stayed at. Everything was spectacular and comfortable. The staff was friendly, professional and impeccable. The facilities were nothing short of beautiful. A must stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2024

10/10 Excellent

Sivaramakrishnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all shopping in Serrano..Malena and team were very helpfuland gracious..will come back here
Stayed 3 nights in Nov 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular 5 star experience. Granted we paid for the upgraded rooms and service but it was worth every penny. Always available to help new travelers to Europe. Loved the recommendations help booking excursions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza, Chicago

Staff is very friendly. Location is excellent.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Salamamca. Concierge was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Shahzad

Stayed 3 nights in Oct 2024

10/10 Excellent

Sandro, weston

Stayed 3 nights in Oct 2024

10/10 Excellent

alejandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024