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Axel Hotel Madrid - Adults Only

4.0 star property
Adults-only hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Axel Hotel Madrid - Adults Only

1 bedroom, premium bedding, minibar, in-room safe
Flat-screen TV
1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Atocha 49, Madrid, 28012
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

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Room options

View all photos for Axel Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Axel Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Premium

1 bedroom, premium bedding, minibar, in-room safe

Axel Premium

8.4 out of 10
Very good
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 226 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Suite

1 bedroom, premium bedding, minibar, in-room safe

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Premium Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel Premium Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel City

1 bedroom, premium bedding, minibar, in-room safe

Axel City

8.6 out of 10
Excellent
(40 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Suite Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel Suite Single Use

  • 549 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel City Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Room

1 bedroom, premium bedding, minibar, in-room safe

Basic Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Axel Hotel Madrid - Adults Only is adjacent to Plaza de Santa Ana and within a 10-minute walk of other popular attractions like Puerta del Sol. The 88 rooms at this 4-star hotel include minibars, flat-screen TVs, and premium bedding.

What's nearby

  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • El Retiro Park - 5 min drive - 1.6 miles

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Casa Alberto - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪El Parnasillo del Príncipe - ‬3 min walk
  • ‪Vi Cool - ‬3 min walk

About this property

Axel Hotel Madrid - Adults Only

Adults-only hotel with spa services and a 24-hour front desk
Guests of Axel Hotel Madrid - Adults Only enjoy access to free WiFi in public areas, a business center, and spa services. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this adults-only hotel include laundry facilities and a banquet hall.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, safes, and phones are other standard amenities.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16.50 per person
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16.5 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

Are free cancellation options available at Axel Hotel Madrid - Adults Only?

Axel Hotel Madrid - Adults Only offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Axel Hotel Madrid - Adults Only?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on Jun 29, 2025 start from $110.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Axel Hotel Madrid - Adults Only?

This hotel is situated in Madrid Centro, just steps from Plaza de Santa Ana, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Prado Museum and Gran Via less than a mile away.

Is there parking available at Axel Hotel Madrid - Adults Only?

No, this hotel doesn't offer parking.

Is there a spa at Axel Hotel Madrid - Adults Only?

Spa services at the hotel include massages.

Does Axel Hotel Madrid - Adults Only have a casino?

No, Axel Hotel Madrid - Adults Only doesn't have a casino.

Will I find an indoor pool at Axel Hotel Madrid - Adults Only?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Axel Hotel Madrid - Adults Only?

Amenities that appeal to couples at this adults-only hotel include a minibar, premium bedding, and slippers.

Are there hot tubs at Axel Hotel Madrid - Adults Only?

No, there isn't a spa tub at this hotel.

Does Axel Hotel Madrid - Adults Only have a restaurant with a breakfast menu?

Yes, Axel Hotel Madrid - Adults Only serves buffet breakfast each morning for a surcharge from its snack bar.

Will Axel Hotel Madrid - Adults Only allow pets to stay for free?

No, pets aren't allowed at Axel Hotel Madrid - Adults Only though service animals are welcome.

Does Axel Hotel Madrid - Adults Only have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Axel Hotel Madrid - Adults Only?

The closest major airport to Axel Hotel Madrid - Adults Only is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.4 mi away (23 minutes by car).

Are there rooms with balconies at Axel Hotel Madrid - Adults Only?

No, there aren't any guestrooms with balconies at Axel Hotel Madrid - Adults Only.

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing, they were super helpful, they went really out of their way to help me with an issue I had (nothing to do with the hotel). Supper appreciated!! Thanks!
Stayed 2 nights in May 2025

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Axel are wonderful and welcoming, they explain everything clearly and make sure you have everything you need for your trip. I went during a quiet period for the city so had no issues with any noise, and my room was peaceful, spacious, clean, and everything finished to a high standard. The decor is modern and chic, and all the amenties you need are provided. Would definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Lena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 2 nights in Mar 2025

10/10 Excellent

ToniAnn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool ambience, great location, and the staff is very friendly!
Stayed 2 nights in Feb 2025

6/10 Okay

Yeow Thuang

Stayed 3 nights in Mar 2025

10/10 Excellent

Paul, Chicago

Stayed 2 nights in Feb 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So firstly the hotel is gorgeous, the rooms are stunning, SO well done, comfortable and HUGE! I’ve lived in apartments smaller than the suite I had! The bathrooms are insane, some of my best (and raciest) selfies have been taken in that bathroom. The team are wonderful, so helpful and just the loveliest people who really go out their way to make you feel welcome. Cleanliness is outstanding, my suite, and the hotel in general, is spotless! So why a 4 star rating… this is a Herron-friendly hotel, meaning (to me) it’s a gay hotel first and foremost, and all others in this chain are smack bang in the middle of gay life and shopping… Madrid Axel is very much NOT in the heart of the gay scene or decent shopping. In fact it’s a 20mins walk from the gay neighbourhood or a $20 uber, the shopping and dining options are also non-existent unless you want to live on Burger King (which I do not). EVERYTHING is miles away, more importantly this is the middle of the city centre, it’s dirty around the hotel, noisy and at night… well thankfully my room had the most insanely noise insulating shutters and curtains (which I found on the second night, having been kept up until 4am with drunks screaming outside. If I could pick this hotel up and move it a mile it would be literally perfect… but for me it’s too far out of where it should be.

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Feb 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice hotel

Good location and nice hotel. Most staff friendly and welcoming. Rooms spacious and well decorated. Water pressure bit rubbish despite lovely walk in shower.
Stayed 3 nights in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to shopping, dining and museums. Gym and pool on premises !
Stayed 1 night in Feb 2025

10/10 Excellent

ASIER

Stayed 1 night in Feb 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay here, awesome hotel, friendly and helpful staff as usual.
Stayed 2 nights in Feb 2025

6/10 Okay

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to walk anywhere you wanted in the main area. There was always a front desk person. We were able to leave our baggage before check in. Our main issues were that it was very loud till quite late in the night (2 am) which is fine as long as you know what to expect. Also someone walked into our LOCKED room while we were asleep and we had to scream for them to leave. We reported it to the front desk and followed up but all we got it the standard apology and that they will be checking the cameras…
Stayed 2 nights in Jan 2025

10/10 Excellent

David Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice accommodation in a convenient location
Stayed 3 nights in Jan 2025

6/10 Okay

Matt

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice Hotel

To be honest it is a nice hotel. I think it could do with a slight refresh. The scent in the main reception area is quite overpowering. During the day there is quite loud music playing in the hallway which meant getting a nap during the day wasn't the best. I think someone else must've complained as the speakers in my corridor got turned off I think. Seems like an odd choice regardless. My room and bed was nice though the TV was at an odd angle like it had been knocked and not repaired properly. The shower took a long time to run hot but once it did it was fine. Some way to close the sleeping area off from the wash and toilet area world be nice. On check out however I was asked if I took anything from the mini bar, which I hadn't. However I appear to have been charged €8 regardless for who knows what. Not much but I'm not happy about it either.
Stayed 3 nights in Jan 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was fine for 1 person. It was large but also had open (glass dividers) shower and toilet (rather than being around the corner or a separate room) Also Chose this as I was there in the summer and the roof bar area was very convenient. At end nov it was hired out for multiple events which meant we couldn’t use it. So Good in summer if you want the pool. Otherwise other hotels would likely be better. Fine if it’s a good deal
Stayed 5 nights in Nov 2024

10/10 Excellent

Jonathan, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, highly recommend
Stayed 2 nights in Jan 2025

4/10 Poor

Jack

Stayed 2 nights in Dec 2024

8/10 Good

Joie Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean.Breakfast offered with variety of food.The staff were friendly.Location is perfect.
Stayed 1 night in Dec 2024

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a really convenient location with lots of bars and restaurants nearby. Staff were very friendly and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Llency

Liked: Cleanliness, staff & service
Overall the hotel is good. The spa/sauna was not open and I the roof top pool has a great view of the city, but also the hotel should consider make it a hot pool for the winter.
Stayed 2 nights in Nov 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always
Stayed 5 nights in Nov 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and room cleaner was top notch
Stayed 4 nights in Nov 2024