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Axel Hotel Madrid - Adults Only

4.0 star property
Adults-only hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Flat-screen TV
Lobby
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Atocha 49, Madrid, 28012
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Axel City

Premium bedding, minibar, in-room safe, desk

Axel City

8.6 out of 10
Excellent
(43 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium

Premium bedding, minibar, in-room safe, desk

Axel Premium

8.0 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Premium bedding, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Premium bedding, minibar, in-room safe, desk

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium Single Use

Premium bedding, minibar, in-room safe, desk

Axel Premium Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Suite Single Use

  • 549 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Junior Suite

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, minibar, in-room safe, desk

Basic Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 226 sq ft
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Axel Hotel Madrid - Adults Only is adjacent to Plaza de Santa Ana and within a 10-minute walk of other popular attractions like Puerta del Sol. The 88 rooms at this 4-star hotel include minibars, flat-screen TVs, and premium bedding.

What's nearby

  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Royal Palace of Madrid - 14 min walk - 0.8 miles

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Acid Bakehouse - ‬2 min walk
  • ‪Casa Alberto - ‬2 min walk
  • Sky Bar
  • ‪Zuppa - ‬1 min walk
  • ‪Brunchit - Las Letras - ‬1 min walk

About this property

Axel Hotel Madrid - Adults Only

Adults-only hotel with spa services and a 24-hour front desk
Guests of Axel Hotel Madrid - Adults Only enjoy an outdoor pool, free WiFi in public areas, and a business center. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this adults-only hotel include laundry facilities and a banquet hall.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 17 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

Are free cancellation options available at Axel Hotel Madrid - Adults Only?

Axel Hotel Madrid - Adults Only offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Axel Hotel Madrid - Adults Only?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on Nov 2, 2025 start from $152.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Axel Hotel Madrid - Adults Only?

This hotel is situated in Madrid Centro, just steps from Plaza de Santa Ana, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Prado Museum and Gran Via less than a mile away.

Will I be able to park at Axel Hotel Madrid - Adults Only?

No, there isn't parking at this hotel.

Is there a spa at Axel Hotel Madrid - Adults Only?

Spa services at the hotel include massages.

Does Axel Hotel Madrid - Adults Only have a casino?

No, Axel Hotel Madrid - Adults Only doesn't have a casino.

Will I find an indoor pool at Axel Hotel Madrid - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Axel Hotel Madrid - Adults Only a good place to stay for couples?

Amenities that appeal to couples at this adults-only hotel include a minibar, premium bedding, and slippers.

Does Axel Hotel Madrid - Adults Only have a hot tub?

No, this hotel doesn't have a spa tub.

Does Axel Hotel Madrid - Adults Only have a restaurant with a breakfast menu?

Yes, Axel Hotel Madrid - Adults Only serves buffet breakfast each morning for a surcharge from its snack bar.

Will Axel Hotel Madrid - Adults Only allow pets to stay for free?

No, pets aren't allowed at Axel Hotel Madrid - Adults Only though service animals are welcome.

Does Axel Hotel Madrid - Adults Only have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Axel Hotel Madrid - Adults Only?

The closest major airport to Axel Hotel Madrid - Adults Only is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.4 mi away (23 minutes by car).

Can I book a room with a balcony at Axel Hotel Madrid - Adults Only?

No, you won't find guestrooms with balconies at Axel Hotel Madrid - Adults Only.

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1010 reviews
Rating 8 - Good. 271 out of 1010 reviews
Rating 6 - Okay. 89 out of 1010 reviews
Rating 4 - Poor. 41 out of 1010 reviews
Rating 2 - Terrible. 22 out of 1010 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to everything. We loved the space and staff that made our stay very pleasant.
Stayed 4 nights in Jul 2025

8/10 Good

Jaspaul

Stayed 3 nights in Jun 2025

6/10 Okay

faisal, Year

Disliked: Amenities
The location near the city centre is a plus. The hotel itself is very basic in its services .
Stayed 5 nights in Jun 2025

4/10 Poor

Alfredo

Liked: Property conditions & facilities
Disliked: Amenities
We arrived and the
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one day between international flights and didn’t take much advantage of anything this property had to offer, but it seems like it would be an appealing option for couples looking for something romantic and a little exotic.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Stayed 3 nights in Jun 2025

6/10 Okay

Alexandria

Liked: Staff & service
Disliked: Cleanliness
The staff were absolutely fantastic but the rooms were pretty disappointing - light bulbs not working and cleanliness definitely not up to scratch
Stayed 4 nights in May 2025

10/10 Excellent

Italia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff super gentile. Cibo ottimo. Posizione eccellente.
Stayed 3 nights in Mar 2025

8/10 Good

Morten Holm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kein

Stayed 9 nights in May 2025

8/10 Good

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
I left on a Saturday and I had an early flight so I was not able to have my breakfast that I pre-paid for. Also. I wanted to order sandwich at the sky bar but it would have taken an hour to get. There were events at the hotel but guest were not notified in advance.
Stayed 3 nights in May 2025

8/10 Good

Hugo

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent location rightion the heat of Atocha
Stayed 2 nights in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the hotel. Upscale without being over the top. Well priced. Friendly, helpful staff. Had one of the beat breakfasts of my Spanish stay there. Massage by David was top notch. Room is nice and comfortable but its a bit dark. Rooftop and pool we re terrific. Apparentky the hetero set has definitely gotten the memo, but hope it doesnt dominate the vibe. Regardless, i recommend.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Place was conveniently located, friendly and helpful staff and the rooms were very well kept
Stayed 6 nights in May 2025

8/10 Good

Janalee

Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Stayed 2 nights in May 2025

10/10 Excellent

Aliaksei, Mountain View

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Maybe get an espresso machine for breakfast convenience.
Stayed 3 nights in May 2025

10/10 Excellent

Alfredo, miami

Liked: Cleanliness, staff & service, property conditions & facilities
En pocas palabras es ungular que te produce deseos de volver.
Stayed 7 nights in May 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel had a nice rooftop bar and while I only went during the day, it seemed like a welcoming place to socialize. The room was very large and had a fun style. Unfortunately, it felt very cold and wasn’t well lit, some of the lights also flickered. The area was great, a quick walk to everything and breakfast was also really good, although the seating area for breakfast felt a bit small
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
The entire staff from General Manager, Frint desk staff and servers were very professional, personable, and polite. Great room and great vibes on teh rooftop. Would definitely stay there again!
Stayed 3 nights in May 2025

2/10 Terrible

Alicia, Lakeport

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheets were stained and dirty, as well as the only chair in the room. The AC was not working properly and the room was hot and stuffy.
Stayed 3 nights in May 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff, very relaxed atmosphere.
Stayed 3 nights in May 2025

6/10 Okay

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Not enough lighting, room was a little dark. No English tv channels. Daniel at front desk was super friendly and helpful :)
Stayed 2 nights in May 2025

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing, they were super helpful, they went really out of their way to help me with an issue I had (nothing to do with the hotel). Supper appreciated!! Thanks!
Stayed 2 nights in May 2025