Room was not ready when we reached at 5:15 pm when check-in was supposed to be at 3:00 pm. The housekeeping lady had started to clean the room 10 minutes back. We went away shopping and came back at 7 pm and then checked-in. Never experienced anything like this in all these years.
there was a strange smell in the hallway and in the room
Great hotel, close to everything. Will stay there again.
The room was fine. Location was ok. The parking lot is small so if you have a trailer you will need a different parking location. Their "pet friendly" price was $50! Per pet!!! That's $25 or more than all of the previous hotels we've stayed at.
Staff very nice. Rooms are clean and spacious.
There was a slight mix up on my room preference (Non-Smoking Room) but the staff there went over and beyond to get the me the desired room. Even went up to the room personally with me to check out the room prior to assigning. Thanks Candlewood Suites and [...].
They had to change our rooms twice because of wet carpets. Friendly staff tho.
Candlewood Suites Warner Robins/Robins AFB, an IHG Hotel is located within a 15-minute drive of Houston Medical Center and Middle Georgia Technical College. This 83-room hotel has free in-room WiFi, free self parking, and a fitness center.
The 83 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect flat-screen TVs with DVD players, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Limited housekeeping is available.
At Candlewood Suites Warner Robins/Robins AFB, an IHG Hotel, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a free grocery shopping service, a library, and express check-in.
Room was not ready when we reached at 5:15 pm when check-in was supposed to be at 3:00 pm. The housekeeping lady had started to clean the room 10 minutes back. We went away shopping and came back at 7 pm and then checked-in. Never experienced anything like this in all these years.
there was a strange smell in the hallway and in the room
Great hotel, close to everything. Will stay there again.
The room was fine. Location was ok. The parking lot is small so if you have a trailer you will need a different parking location. Their "pet friendly" price was $50! Per pet!!! That's $25 or more than all of the previous hotels we've stayed at.
Staff very nice. Rooms are clean and spacious.
There was a slight mix up on my room preference (Non-Smoking Room) but the staff there went over and beyond to get the me the desired room. Even went up to the room personally with me to check out the room prior to assigning. Thanks Candlewood Suites and [...].
They had to change our rooms twice because of wet carpets. Friendly staff tho.
We are so sorry you had a bad experience here. We should always and usually do strive to make each guest feel as welcomed and as comfortable as we can. I will work with the staff to improve the quality of service that our guests, such as yourself, receive during their time spent with us. I hope you will one day grant us another opportunity to impress you with our hospitality!