Metropole Hotel3.5 out of 5.0
Recent guest reviews
You can take free shuttle bus of Hotel Lisboa to reach this hotel coz it is near. I love to stay this hotel because location is near sightseeing and surrounded good food. Hotel is clean and comfort, worth the price.
room is clean. worth the price, literally it is quite small. 5minute walking from grand lisboa. receptionist is not friendly, communication fail due to our room deposit were charge thru debit card without notify us until we came back to reception after received a text from bank that it were charge under the hotel. no view hotel. for a budget this hotel is good. no nearest convenience store. travelers with certain budget please be ready with the room deposit as it is charge the same price as per night of the room and advisable to pay cash as the money we return a week after.
We stayed here 1st week of April and I must say it is perfectly located in the city center. Around 3 minutes walk to Senado Square & nearby hotels like Lisboa & Wynn Macau. We booked a Standard Trendy Twin and the room was new, spaciuos with classy design like from Victorian era with a nice view of the city. However, it smelled of cigarette smoke though we requested for a non-smoking room. They transferred & upgraded us to a much bigger room but much older design (Chinese all red decorations) & view of ugly bulidings. Still smelled of cigarette smoke but didn't bother to transfer to another room coz it wasted a lot of our 1 night stay already. The hotel staff said though their rooms are non-smoking, they cannot control or prevent their guests from smoking inside the rooms. They apologized anyway. Macau is "Marlboro country" anyway with all the casinos surrounding the country. Overall, our stay at Metropole was ok and will definitely be back here next time.
I chose Metropole because of its location - just a short walk to Senado Square & other attractions, shopping area, & the sought-after Margaret's Cafe de Nata (for its egg tarts). There's a 24-hour grocery store nearby and some restaurants as well. It's also easy to get a taxi outside the hotel. The room that we got was Superior Chinese-Style. It was clean, except for an occasional unpleasant smell in the toilet/bath probably from the drain or something, & had all the expected amenities, including free Wi-Fi with decent speed. The room was quite dark. The window was small & the lighting was not bright enough. The chair was also awkwardly positioned & there was no coffee table. If you're out most of the time like us & would just use the hotel as a place to sleep, I think Metropole would do. With the price that we paid for (less than US$100/night), it was acceptable, especially with its excellent location. However, I was not happy with the service. First, I e-mailed them days before our arrival to inquire about airport transfers but I never got a reply. Upon arrival, there was nobody at the door to open it for us &/or help us with our luggage. The male front desk staff was also not warm/welcoming & he even forgot to give us the breakfast coupons. Good thing I remembered before we left for our room. Nobody also helped us get a taxi after check-out. At breakfast, the staff would not greet us "Good morning" or "Hello" & would not say "Thank you" after. Good thing there was one Filipino waitstaff & he assisted us well. He also attended to us when we had room service & was kind & very accommodating. Make sure you have a copy or photo of the hotel's name with Chinese characters/translation to show to the taxi driver. Better if you also have a map. We had a difficult time explaining to the taxi driver from the airport where the hotel is.
The hotel is near to many important places to go and visit. Just few paces to the famous Senado Square, St. Paul Ruins and Macau Museum as well as several casinos/hotels like the Grand Emperor, Grand Lisboa, etc. Likewise provides free ride to Macau Ferry if you want to go to Hong Kong for a few night stay. Rooms are very nice and tidy.
Convenient location - so near Macau's famous historic center. From Senado Square to St. Paul Ruins,Macau, Museum, Monte Fort, walk a little North some more to reach St Anthony's Chruch and Camoes Garden. Go South from Senado Square down to Ama Temple, Macau's Maritime Museum. Fronting the hotel is the other Hotels - Emperor Hotel, Grand Lisboa, Wynn, MGM, Star World. Convenient price - I booked with Agoda, just days before our stay and I got a good deal with dinner and breakfast. Was able to taste Portuguese dinner. My braised Seadood & Rice in Soup as well as the Grilled Rib Eye Steak. It is served with Mixed Vegetable Salad, Portuguese Potato Soup and Coffee. We get to order roasted duck for my 9 year old daughter's dinner for HK53, but then they gave us a discount and we paid HK48! (That is good price compared to the prices in the Venetian fastfood!) Breakfast too was ok. My daughter was able to use my hotel coupon so we paid the full amount for my breakfast. They will let you order from their menu but their fruits, bread, some cold cuts, coffee, tea and juice are open for second servings. I say its a good deal! They have Filipino waiters, hope they will be able to serve you since they understand english, convenient for other guests. Convenient room - our room is right next to the elevator, although a bit hot during daytime because of the streaming sunlight in the afternoon but a good view of the hotels at night! The room is not noisy though traffic is below. I booked a trendy twin spacious room, nice decorations, with tv and cable service, yes they have english cartoons which kept my daughter busy. Beds are comfortable, room is clean. Bathroom has a bath tub, a plus factor again for my daughter and towels, toiletries. They have a smart phone, i just have a hard time converting it to english. But hteir wifi signal is very good! The downside would be the language barrier, hope they employ front liners who understands english. No shuttle too. But its easily accessible by taxi or from Hotel Lisboa or wynn Free Shuttle services But overall, the hotel is recommendable. Me and my family had a good stay!
If you are looking for a place to stay in Macau situated in the shopping district. This is the hotel for you. Disregard the unwelcoming of the staff personality, the hotel is surrounded by many things to see and to do. The room was nice and clean. The amenities in the bathroom were not great but however, the room is spacious enough. Beware of Chinese neighbors as they can be quite loud at night and very rude if you are in an elevator with them.
We decided to take a trip to Macau and found this hotel on the search radar and it was offering some deals on the rooms and we took up the offer and arrived from the border Gongbei then take the 10b or 3 to Lisboa casino bus near the hotel. The staff were very welcoming and very patient and spoke English which was a very nice, as they checked us in. Even though numerous anxious guest and people from the street kept coming in and asking daft questions like "where is the nearest Starbucks" they staff were very courteous and still gave those demanding people attention. The quality of the rooms was superb and the bedding and pillows are soft and you will sleep quietly and effortlessly. They have the nice thing called "Handy" it a phone with all the information about the area, what's on and you can make limited calls for free. I took this with me and it was great from location of various points of interest. It has 10 floors and some of the views are great. You are mins away from the casinos. I liked the lobby area its clean and decreative. We had the Chinese style rooms that were engraved with great traditional wooden carvings and had a lot of red tones and dark wooden which made the room kind of mystical and yet still inviting. I really enjoyed my stay so much I booked an extra day in this hotel it's just great place with a reasonable price.
Stayed for 2 nights during Christmas - The good - location, it is literally 2 minute walk from senado sqaure, 10 min walk from St Paul and all other historic center locations. 10 min walk from Wynn or most other noticable locations. The bad - Service - Breakfast closes at 10:30 but even at 10:15 we had only half the options and only got a shrug when we asked if we can get Juice or anything to drink. On the day of checkout, they did not replace water bottles in room and could not provide water even at reception when we were checking out. To step out of a hotel just to buy water is a big disappointment. The rooms are small. For the high price we paid, was expecting better service.
I chose this hotel because its location. Everything in room was nice. The cleanliness and toiletries are perfect. On the other hand, the staffs are harsh. Their voice tone and face showed that they were not willing to help. Another con was a shuttle bus, it comes every hour which not meet client's demand.
Located in Macau Peninsula, Metropole Hotel is next to popular attractions like Senado Square and Leal Senado. This 112-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Macau, the hotel is also a short walk from Ruins of St. Paul's Cathedral and Fortaleza do Monte.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with continental breakfast, available for a fee from 8 AM to 10:30 AM.
Metropole Hotel's 112 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include free newspapers, free local calls, and free bottled water.
Guests of Metropole Hotel enjoy free WiFi in public areas, a business center, and laundry facilities. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 550 reviews