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Metropole Hotel

3.5 out of 5.0

Recent guest reviews

Cons: 1. Reek in cigarettes smokes both in room and corridors 2. Booked a non smoking room but was told they don't have specific non smoking rooms. 3. Front liners are unhelpful, unfriendly, lack customers service and indifferent. 4. Signage for penalty for smoking is prominently placed in corridors but clearly not followed through, resulting in smoke filled corridors that seep under the door. 5. Unhealthy with young children or people with allergy. 6. Mostly Chinese groups who can be very loud and disturbing at odd hours. 7. Room are old, furniture peeling, dark, carpet stained, bathroom stained. Pros: 1. Room safe, table clock, free 3in 1coffee hair conditioners and of course all basics shampoo and linens. 2. Near to ruins of St Paul, senado square, lots of places to eat, walking distance to casinos. 3. Pillows and bed are very comfortable

I stopped over at the hotel cafe after visiting the Hotel, and took their set lunch menu. They had a decent range of Macanese, Western + Chinese style, and I was intrigued by their Macanese choices. The set lunch menu was really good, and from the loyal base of locals coming into eat and go, (and their conversation about the food served), I think it's a real value for money Macanese food served. Yes the salad/fruit bar was really limited and small, but it was constantly topped up by the staff, and the greens + sliced fruits tasted refreshingly good. They took the effort to find out the wellness level of the beef for my Dad and it was exactly done to that. My mom's request for some fresh greens she saw on another diner's plate, was also promptly attended to. The food portions were generous and ingredients fresh, and overall it was worth it, as the total bill was less than HK$200 (a decent amount compared to the overpriced food/drinks at other hotel cafes). The hotel by itself isn't as fancy as the other hotels around it, and there wasn't any shuttle bus, but it can be easily reached by taking the shuttle bus from Studio City, approximately a 5-8mins walk with luggage. The surrounding area was also convenient, as just crossing the nearby park, you will reach New Yaohan, the biggest department store in Macau. Rooms were ok, we asked for non-smoking and were given that, no windows other than out in the corridor, but you won't be missing much as the neighbourhood isn't as swanky and shiny as the Venetian. Wifi was acceptable but not fast.

What an excellent hotel great staff all round nice rooms Aus TV cable service very good beautiful lounge to relax and watch world go by location location close to big casinos shopping areas bus depot take 26a to see Pandas close to historic sites

The hotel is an easy & safe 5min walk from the Grand Emperor Hotel where the Shuttle stopped (was coming from Studio City Hotel in Cotai and used their shuttle to get here) and is well situated if you want to visit the Old Center, Portuguese Ruins of St. Paul and even Grand Lisboa Casino & Hotels were near. At the check in upon requesting a room in Chinese style (didn't want the Western decor this time) the lady was kind to upgrade us to a building-top two-floor suite in very cute dark red Chinese decoration. There was no view from room (as the only window, behind the staircase, was covered in a fixed curtain that you could have pulled away if you really wanted) however looking out from the corner of that window the view would have been not worth having a window to begin with because this part of Macau is not as luxurious as Cotai is with all the 5 Billion Dollar hotels, it is rather an old city so in comparison and especially after being spoiled with magnificent views from Celebrity Tower of Studio City & Fountain Suite of Wynn Palace, not worth crying over not having windows at Metropole. The Suite had the bed upstairs as well as a nice bathroom with toiletries in such lovely packages with lotus flowers that I didn't even open them, there was also a working desk overlooking the lower floor wit lovely red Chinese lamps, 2 sofas and the fridge/bar corner with one more restroom and tv. All upholstery was in beautiful materials, dark red, making for nice photos. They provide a local smart phone but if you only stay one night it will not be of much use, so we didn't try it out, having our own Sim Card from the crooks at the Ferry (beware they lie about speed of card and available GB). Their WiFi worked but a little slow compared with other (luxury) hotels. In the evening all 3 restaurants of the hotel were full with possibly wedding guests so it was impossible to try them, next morning the breakfast was like in a business hotel, not really worth your time (especially after having tried the most amazing breakfast in Macau at Wynn Palace) but they offer pasta that you can choose as well as some fruits and bread and fried spring rolls so if you're hungry it will help a lot, especially if you don't expect delicious stuff. The price was a bit steep for that, but because of being a weekend when all Macau becomes overpriced. All in all it was a funny experience and well located if your purpose is to enjoy the historic part of Macau and that was all we expected from this area of the city! If you want glam & luxury, the other island, Taipa, with the Cotai Strip is your answer.

Highlights: 1. Near to most all city attractions like St. Paul Ruins, Sendo Square, Casinos, malls and old villages 2. Room amenities are complete; there are things like handy phone, shoe brush, bindfold/eye mask that are not usually provided by budget hotels. 3. Staff are accommodating, except for some employees/front liners who are kinda difficult to talk to in English 4. Room is big and there is a sufficient number of pillows :) Lowlights: 1. Need to upgrade breakfast choices; I find most of the food in the menu to be inappropriate/weird for breakfast 2. We reserved for 3 rooms, but we were not given all the same rooms. 2 of our rooms are smaller.

This hotel is well-managed, and is in a great location, just around the corner from the main post office and the historic area. The price is quite reasonable and the amenities better than one would expect. The Wi-Fi worked well, and the staff were helpful. I'd go back to the Metroplole the next time I'm in Macau.

Room: Avg - the rooms is ok, but the bathroom seem rather dated, stained tiles and moldy silicone. The previous guest might have smoke in the room, lingering odor. if you are planning to work at night, be prepared to work on the bed, no desk. Breakfast: coffee is bad to be honest, but the room's free Penang pre-mixed coffee made up for it. However the breakfast was surprising simple and good. Free device for wifi roaming - awesome. Location: the location is good. its very near to Senado Square and head in the opposite directions are all the casino.

I stayed 1 night for business and found it is of good QPR at Macau downtown. Breakfast starts at 08:00 but could be the only available option at that location during such a time point. Not top notch of cause but what can you ask for at this price point.

nice room and thematic, strategic location, about 10 minute walk to senado square and st paul ruins... near shuttle bus.., breakfast not so good...staff are polite and helpfully... you can left your baggage in rececption, and explore the city before check in time.

There were 3 of us. We stayed in a room for 2, and just paid for an extra bed. The room is spacious. So there was no problem moving around even with an extra bed. Rooms are quiet. Had no trouble sleeping here. Bathroom is spacious. Basic toiletries are provided. Location is good. Within walking distance of Senado Square, Ruins. Also within walking distance of the Sintra, where the bus going to City of Dreams stops. Will definitely stay here again.

No. 493-501 Avenida da Praia Grande Macau

Hotel highlights

  • Steps from Senado Square and Leal Senado
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Metropole Hotel is adjacent to popular attractions such as Senado Square and Leal Senado. This 112-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Macau, the hotel is also a short walk from Ruins of St. Paul's Cathedral and Fortaleza do Monte.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with continental breakfast, available for a fee from 8 AM to 10:30 AM.


Rooms

Metropole Hotel's 112 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include free newspapers, free local calls, and free bottled water.


Property features

Guests of Metropole Hotel enjoy free WiFi in public areas, a business center, and laundry facilities. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 571 reviews