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Metropole Hotel

3.5 out of 5.0

Recent guest reviews

nice room and thematic, strategic location, about 10 minute walk to senado square and st paul ruins... near shuttle bus.., breakfast not so good...staff are polite and helpfully... you can left your baggage in rececption, and explore the city before check in time.

There were 3 of us. We stayed in a room for 2, and just paid for an extra bed. The room is spacious. So there was no problem moving around even with an extra bed. Rooms are quiet. Had no trouble sleeping here. Bathroom is spacious. Basic toiletries are provided. Location is good. Within walking distance of Senado Square, Ruins. Also within walking distance of the Sintra, where the bus going to City of Dreams stops. Will definitely stay here again.

早餐很棒,房間很大很乾淨,多數員工態度很親切,地點非常好,接駁車較少,但已夠用,距著名景名大三巴等地都很近!! 網路真的很差,有跟沒有是一樣的!! 隔音也很差,隔壁房的門鈴或外面的講話聲一清二楚,這點很不好!! 最後這點也是我最失望的一點,其中一男員工似乎想卡油水,列印一張要收我30澳門幣,還說這是附近最便宜的了...沒想到要取件時,因旁邊有其他員工,他拒收錢,京都酒店出這樣的員工真的是讓人太失望了!! Breakfast is very good, the room is very clean, most of the staff has good attitude and very friendly. the location is very good, there are some shuttle bus but not so much. The wifi is really bad, really really bad!! Sound insulation is poor. The last point which is the most disappointing one. One of the men staff seems to want to get some money to himself. Print out one paper is cost me 30 MOP. Also he said it is the cheapest in this area... When I went to pick my paper, there are other employees next to him. He refused to money. I can't believe this hotel run out of this staff. It is really disappointing!

The staff are fine and they made sure my room is cleaned before I check in I liked how that lady smiled and gave me a feeling of welcome. The funny thing on my last day of stay is someone took or ate the can of Pringles in the glass drawer and thought they will charge me even if I did not touch anything in the food drawer except the freebies (the white coffee is good by the way) but they never did. The food drawer or counter I suggest they should load with much more healthy and tasty options. The room is nice and has all items needed for the stay. The staff at the reception area should smile more and be more accommodating. Ideal location for going around Macau.

Good location, not too far from old town, and easy to get too all main attractions. Clean, spacious rooms There was also a shuttle service. Good value for money. Away from all the gambling but not too far either

This hotel is situated ideal in the middle of town, close eto the old part of it. Rooms are quite spacious (the one we had, some are considerably smaller however) and clean. Prices are good for the quality offered. Breakfast however is somewhat limited (continental breakfast) with little choice and diversity -) and coffee that could be better. But staff id helpful and friendly.

You can take free shuttle bus of Hotel Lisboa to reach this hotel coz it is near. I love to stay this hotel because location is near sightseeing and surrounded good food. Hotel is clean and comfort, worth the price.

room is clean. worth the price, literally it is quite small. 5minute walking from grand lisboa. receptionist is not friendly, communication fail due to our room deposit were charge thru debit card without notify us until we came back to reception after received a text from bank that it were charge under the hotel. no view hotel. for a budget this hotel is good. no nearest convenience store. travelers with certain budget please be ready with the room deposit as it is charge the same price as per night of the room and advisable to pay cash as the money we return a week after.

We stayed here 1st week of April and I must say it is perfectly located in the city center. Around 3 minutes walk to Senado Square & nearby hotels like Lisboa & Wynn Macau. We booked a Standard Trendy Twin and the room was new, spaciuos with classy design like from Victorian era with a nice view of the city. However, it smelled of cigarette smoke though we requested for a non-smoking room. They transferred & upgraded us to a much bigger room but much older design (Chinese all red decorations) & view of ugly bulidings. Still smelled of cigarette smoke but didn't bother to transfer to another room coz it wasted a lot of our 1 night stay already. The hotel staff said though their rooms are non-smoking, they cannot control or prevent their guests from smoking inside the rooms. They apologized anyway. Macau is "Marlboro country" anyway with all the casinos surrounding the country. Overall, our stay at Metropole was ok and will definitely be back here next time.

I chose Metropole because of its location - just a short walk to Senado Square & other attractions, shopping area, & the sought-after Margaret's Cafe de Nata (for its egg tarts). There's a 24-hour grocery store nearby and some restaurants as well. It's also easy to get a taxi outside the hotel. The room that we got was Superior Chinese-Style. It was clean, except for an occasional unpleasant smell in the toilet/bath probably from the drain or something, & had all the expected amenities, including free Wi-Fi with decent speed. The room was quite dark. The window was small & the lighting was not bright enough. The chair was also awkwardly positioned & there was no coffee table. If you're out most of the time like us & would just use the hotel as a place to sleep, I think Metropole would do. With the price that we paid for (less than US$100/night), it was acceptable, especially with its excellent location. However, I was not happy with the service. First, I e-mailed them days before our arrival to inquire about airport transfers but I never got a reply. Upon arrival, there was nobody at the door to open it for us &/or help us with our luggage. The male front desk staff was also not warm/welcoming & he even forgot to give us the breakfast coupons. Good thing I remembered before we left for our room. Nobody also helped us get a taxi after check-out. At breakfast, the staff would not greet us "Good morning" or "Hello" & would not say "Thank you" after. Good thing there was one Filipino waitstaff & he assisted us well. He also attended to us when we had room service & was kind & very accommodating. Make sure you have a copy or photo of the hotel's name with Chinese characters/translation to show to the taxi driver. Better if you also have a map. We had a difficult time explaining to the taxi driver from the airport where the hotel is.

No. 493-501 Avenida da Praia Grande Macau

Hotel highlights

  • Steps from Senado Square and Leal Senado
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Metropole Hotel is adjacent to popular attractions such as Senado Square and Leal Senado. This 112-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Macau, the hotel is also a short walk from Ruins of St. Paul's Cathedral and Fortaleza do Monte.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with continental breakfast, available for a fee from 8 AM to 10:30 AM.


Rooms

Metropole Hotel's 112 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include free newspapers, free local calls, and free bottled water.


Property features

Guests of Metropole Hotel enjoy free WiFi in public areas, a business center, and laundry facilities. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Superior Room

Full 1 | Twin 1 | Sleeps 2

Deluxe Room

Full 1 | Twin 1 | Sleeps 2

Deluxe Suite

Full 1 | Twin 1 | Sleeps 2

Superior Family Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 558 reviews