Grand Emperor Hotel4.0 out of 5.0
Recent guest reviews
This hotel is very centrally located to both the resort hotels as well as Historic Macau... and a great 7 story Mall!! It also offers a (free) shuttle to the Airport, Ferry terminal and "The City of Dreams"... The delicious Western or Asian Breakfast provides many choices and also changes daily and is free. On the "Funkier Side" there are English Style armed guards as well as a real carriage [awaiting horses to pull it]. Transport is readily available to many other resort hotels and one can walk or take public transport to an "Historical Area" which not only interesting... but also has excellent restaurants and "local shops".. .
Staff are nice and helpful! Staff willing to work extra to make guest happy. Room is clean. We feel happy with their good services. Will certainly visit this hotel again. Highly recommended to couples who are planning to get married.
We were amazed at the welcome we received at the Hotel as we arrived. The staff were so very helpful and this extended through to our departure. It is such a beautiful building plus the history was impressive. We found the room to be excellent and most comfortable.
Since the moment we arrived, we were welcomed by very friendly staff. They were super helpful with our request and also provide advise regarding a couple of things to do in Macau. Our room was very spacious and comfortable. Very well located as well.
As it was my first time in Macau, the front desk stuff was quick to give me recommendation as well as showing me the must visit place.. transaction was smooth and fast.. completed check in in 5min... but their casino was quite old as compare to other casino...
Staff are friendly and hotel is clean & tidy. The only thing is that the In-room wifi is always unstable and noise can easily comes through hotel room door when people are speaking at 3-4am in the morning. Hotel might need to see if there is any improvement on acoustic aspect as understand there are people gambling until late. Very good location at CBD, easy to get access to everything including tourist attractions, casinos, restaurants, all in walking distance. Conscience stores, cafe are nearby. Also there is free shuttle access to pier and immigration.
Location : The hotel is situated besides places of interest (1-2km of walk) and the is a shopping mall (New Yohan - 7 stories mall), Starbucks and 24hr shops right besides it. Accessibility : free transportation are provided to/from the ferry terminal and airport (tried the one way transport from ferry terminal and to airport) and there are free shuttle bus from hotel to City of Dreams across the Taipan area. This shuttle bus is about ~70m away from the hotel main entrance. Facilities, room and breakfast : The design and decor is based in traditional British theme. The lighting, guards (yes, standing guards with M16 during business hours) and impressive horse carriage offers nice photo opportunities. The room is clean and big enough to move the luggage around though there is a 1 seater sofa in the hotel room. Bed is comfy but not great. Daily replenishment of titbits, drinks (includes soft drinks) and bathtub salts (if your room comes with a bathtub) are available and this is something I liked! The breakfast is decent with Chinese Tim Sum, various noodles, Chinese, Western, cereal, fruits etc. The menu changes daily. You could request for a cheese plate (3 different types of cheese) as it is not displayed out too!
Lobby was always crowded and busy - not a modern hotel, but room and bathroom were good spotless and comfortable. Location is great for tourist attractions. Good breakfast. Free shuttle bus from hotel to Cotai ferry was marvellous.
This hotel is located close to bus terminal. Hotel itself offer free transport from and from Macau Outer Ferry Terminal. On top of casino, it has food outlet offer reasonably priced Chinese food(I passed by but did not try the food. It looks and smells good!) I was told my room was upgraded, it is spacious and grandiose!
Be a guest there, i could feel the sincere from the supreme Management. Thank you Wayne to make our check-in smooth, you are the first impression from this Hotel in our mind. Secondary, thank you Jenny from Guest Service who decorated our lovely rooms. My kids were crazy of the balloons and we were all enjoy in rooms. We enjoyed the dishes from Chinese Restaurant; enjoyed the tailor make cocktail by Ray from 21/F; enjoyed the breakfast to serve in room and enjoy the every services for us. Thank you for your excellent team :)
- Walking distance to Senado Square and Ruins of St. Paul's Cathedral
- Free WiFi in rooms and public areas
- Onsite dining
Grand Emperor Hotel places you within a 10-minute stroll of popular attractions such as Senado Square and Leal Senado. This 4-star hotel welcomes guests with 300 rooms and conveniences like a casino, free in-room WiFi, and a fitness center. Ruins of St. Paul's Cathedral and Fortaleza do Monte are also nearby.
Enjoy dining at Grand Emperor Court, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
Grand Emperor Hotel's 300 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.
Grand Emperor Hotel features a casino, a nightclub, and a fitness center. For transportation, you can make use of an airport shuttle, as well as an area shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 530 reviews