Grand Emperor Hotel4.0 out of 5.0
Recent guest reviews
It was an amazing stay! Upon booking, they gave us a free upgrade to a deluxe room. Upon Arrival at Taipa Ferry Terminal the shuttle bus was waiting us then brought us to the hotel. The Friendly Staff, Nicole Weng, was waiting for me at the check-in counter. I ask if they could change our room type into a family room since booked 2 rooms to lessen the cost. Unfortunately it will cost me more to upgrade it into family room. Instead, they gave us room upgrade to a higher class than expected. I asked Nicole (the Staff) if they can make a welcome message or note/card for my dad and mom's room. She said, they did not offer such service but she herself can do it for us. (Extra Points for Her and the Hotel). The Room was so spacious, with overlooking view of macau and macau tower. The bed so comfortable and the pillows as well. A handy phone are ready for you that you can take out with you (free calls and mobile data). The breakfast was so delicious a lot of choices of Asian and Western. Staff were also accommodating. Overall Rating is 6/5, nothing to ask for. Will definitely stay here again.
I was satisfied about your pick up sevice and breakfast. and the hotel located was good to visit attractions around the hotel. other things are not bad. please let me get back my deposite as soon as posible.
The Grand Emperor Hotel in overall it is good for saying. If we talk about the location Grand Emperor is very nice one, the restaurant and foods are good. the Hotel services is fine. People are friendly.
nice location, very friendly and helpful staff, this is something quite hard to find in Macau / HK Room was really clean and housekeeping service staffs do not take things for granted. Breakfast buffet relatively great. For travelers who do not plan to spend most of their time in Macau in casinos, this is the hotel to book!
This hotel is located in the heart of the city of Macau, it is very convenient to go everywhere. The staff in this hotel is very attentive and nice. We would like to say thank you to Yoyo who took care of us before our arrival till we left the hotel. Though we have encountered bad experience in this hotel during our stay, Yoyo's kindness and quick feedback to our whole family has given us confidence to go back to stay in this hotel again in the future.
* Helpful & Friendly * Studio Room bed comfortable and clean. big space. * Hotel location is convenient to the famous visited place. * I feel like relax to stay in this Hotel. will choose again for next macao trip.
This is the second time I stayed in this hotel. The location is good, besides is a big department store. Breakfast is OK, not really special, but at least is enough for me. I will continuously stay in this hotel again.
Room size was great, but bathroom size was amazing! large tub, separate shower and full toiletry complementary service at your disposal. Electronic curtain action and full lighting control. great comfort !
From the ferry terminal, the shuttle bus was easy to find. The bus took us to the front door of the hotel. Staff were welcoming and helpful and we were checked in with no fuss. The room was spacious and comfortable although I would prefer more variety of the pillows. Location was as good as it gets. Close to splashy casinos and also casino facilities on site. Local shopping within a couple of blocks and some good eating places nearby.
Appreciate my proper choice , the room is clean and big space. Well equipped. Comfortable. Especially thank you for reception staff Michelle Fu and Nicole Weng, let us have a pleasant holiday~ See you next time~
- Walking distance to Senado Square and Ruins of St. Paul's Cathedral
- Free WiFi in rooms and public areas
- Onsite dining
Grand Emperor Hotel places you within a 10-minute stroll of popular attractions such as Senado Square and Leal Senado. This 4-star hotel welcomes guests with 300 rooms and conveniences like a casino, free in-room WiFi, and a fitness center. Ruins of St. Paul's Cathedral and Fortaleza do Monte are also nearby.
Enjoy dining at Grand Emperor Court, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
Grand Emperor Hotel's 300 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.
Grand Emperor Hotel features a casino, a nightclub, and a fitness center. For transportation, you can make use of an airport shuttle, as well as an area shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 501 reviews