Best Western Louisville East Inn & Suites

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Louisville East Inn & Suites

An indoor swimming pool with clear blue water, stone flooring, and a blue metal ceiling.
A reception area with a wooden reception desk, a clock on the wall, and a door with frosted glass panels.
A lobby with seating areas, a reception desk, and an exit sign.
A restaurant with wooden tables and booths, a large window with a view, and a flat-screen TV mounted on the wall.
A hotel room with a desk, two chairs, a sofa, a TV, and a patterned carpet.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Malibu Jack's
    ‪16 min walk‬
  • Place, Skyview Park
    ‪3 min drive‬
  • Place, Hunnington Place Shopping Center
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Louisville

Located in Jeffersontown within a mile (2 km) of Hunnington Place Shopping Center, Best Western Louisville East Inn & Suites is within 2 miles (3 km) of Skyview Park. This 101-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Malibu Jack's - 16 min walk - 0.9 miles
  • Townfair Shopping Center - 17 min walk - 0.9 miles
  • Skyview Park - 3 min drive - 1.3 miles
  • Hunnington Place Shopping Center - 4 min drive - 1.3 miles
  • Kentucky Exposition Center - 16 min drive - 13.6 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Drake’s - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Louisville East Inn & Suites

Guests staying at Best Western Louisville East Inn & Suites enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include meeting rooms, express check-out, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

What is there to do close to Best Western Louisville East Inn & Suites?

This hotel is situated in Jeffersontown within a short 17-minute walk of Hunnington Place Shopping Center. You'll also find Oxmoor Center and Skyview Park within a short drive.

How much does it cost to stay at Best Western Louisville East Inn & Suites?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Louisville East Inn & Suites on Aug 30, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Louisville East Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Best Western Louisville East Inn & Suites feature a casino on the premises?

No, Best Western Louisville East Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Louisville East Inn & Suites?

Yes, this hotel has an indoor pool.

Is Best Western Louisville East Inn & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include a kitchen and free WiFi.

Does Best Western Louisville East Inn & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Louisville East Inn & Suites have a restaurant with a breakfast menu?

Best Western Louisville East Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Best Western Louisville East Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Louisville East Inn & Suites though service animals are welcome.

Does Best Western Louisville East Inn & Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Louisville East Inn & Suites?

The closest major airport to Best Western Louisville East Inn & Suites is Louisville, KY (LOU-Bowman Field), which is 5.4 mi away (11 minutes by car). Another top airport is Louisville Intl. Airport (SDF), which is located 12.2 mi away (17-minute drive).

Are there rooms with balconies at Best Western Louisville East Inn & Suites?

No, you won't find guestrooms with balconies at Best Western Louisville East Inn & Suites.

Best Western Louisville East Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1004 reviews
Rating 8 - Good. 326 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
Staff was incredible
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, very clean, nice breakfast, and friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Scott

Love it
Stayed 1 night in May 2026
Verified review

8/10 Good

natosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stray cats at the back entrance and the public bathroom on the lobby level could be cleaner. Breakfast was good hot and fresh desk clerk friendly. Will come again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Martha M S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selections. In room coffee. Convient to airport and east end . Routes into downtown are also nearby and most times easy and quick access
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was as expected!
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Greg

Not a great place to stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness
Free breakfast is good. The foods and drinks were good. Coffee taste good. Parking is safe and easy.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Ayanna

Disliked: Cleanliness
I had to check out due to safety concerns and cleanliness.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

IDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and great rooms breakfast was great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
The staff was amazing and the room was clean. The carpets were phenominal!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Richard

Liked: Staff & service
Clean comfortable bed, smart TV, good vanity lighting. Hallway had a weed smell but room did not smell. Breakfast area was nice, food was good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Christi

Since we were traveling and left early for a volleyball tournament, we did not experience the breakfast menu. There needs to be more parking at the front of the hotel. My daughter and I had to walk with our luggage quite a distance around the whole entire side of the building. Hotel was conveniently located, and it was very clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities
Property is a little run down and could use some updates.. no usb ports in rooms so be sure you pack all chargers to plug into wall.. breakfast was nice.. some of hallways on floors appear to have flooded or had water damage of some kind as you can smell
Stayed 3 nights in May 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Clean rooms clean towels and quit and good breakfast added
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
This location was Clean all around , helpful staff members stood out as well.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the people that work there were super nice. I got recommendations for good places to eat from the manager. They text straight to my phone. That was nice. My bed was very hard, which wasn’t terrible, but it had some broken springs. They are going to address it right away.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

isom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Michael

Liked: Staff & service, amenities
Clean room Good parking Good breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ERICA

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great for the time we spent there
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room tv system was extremely frustrating was never able to get local channels
Stayed 4 nights in May 2026