Best Western Louisville East Inn & Suites

2.5 star property
Suburban hotel with a 24-hour fitness center and an indoor pool

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Photo gallery for Best Western Louisville East Inn & Suites

Indoor pool
Free daily full breakfast
Free daily full breakfast
Lobby
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Hunnington Place Shopping Center
    ‪17 min walk‬
  • Place, Jeffersontown Commons Shopping Center
    ‪20 min walk‬
  • Place, Indiana Emergency Care
    ‪7 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Suite with Kitchen

  • Sleeps 4

King Room with Microwave and Refrigerator

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Mobility Accessible King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Suite

  • Sleeps 6

King Suite

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Louisville

Located in Jeffersontown within a mile (2 km) of Hunnington Place Shopping Center, Best Western Louisville East Inn & Suites is within a few miles (5 km) of Jeffersontown Commons Shopping Center. This 101-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Malibu Jack's - 14 min walk - 0.8 miles
  • Hunnington Place Shopping Center - 17 min walk - 1.0 mile
  • Jeffersontown Commons Shopping Center - 20 min walk - 1.1 miles
  • Indiana Emergency Care - 7 min drive - 2.8 miles
  • Plainview Tennis Center - 9 min drive - 1.7 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪IHOP - ‬3 min drive

About this property

Best Western Louisville East Inn & Suites

Suburban hotel with a 24-hour fitness center and an indoor pool
Guests staying at Best Western Louisville East Inn & Suites enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include meeting rooms, express check-out, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

What is there to do close to Best Western Louisville East Inn & Suites?

This hotel is situated in Jeffersontown within a short 17-minute walk of Hunnington Place Shopping Center. You'll also find Oxmoor Center and Jeffersontown Commons Shopping Center within a short drive.

Will I be able to park at Best Western Louisville East Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Best Western Louisville East Inn & Suites feature a casino on the premises?

No, Best Western Louisville East Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Louisville East Inn & Suites?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Best Western Louisville East Inn & Suites?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include kitchens and free Internet access.

Are there hot tubs at Best Western Louisville East Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Best Western Louisville East Inn & Suites have a restaurant with a breakfast menu?

Best Western Louisville East Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Best Western Louisville East Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Louisville East Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Louisville East Inn & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Louisville East Inn & Suites?

The closest major airport to Best Western Louisville East Inn & Suites is Louisville, KY (LOU-Bowman Field), which is 5.4 mi away (11 minutes by car). Another top airport is Louisville Intl. Airport (SDF), which is located 12.2 mi away (17-minute drive).

Can I book a room with a balcony at Best Western Louisville East Inn & Suites?

No, at Best Western Louisville East Inn & Suites, there aren't any guestrooms that list a balcony.

Best Western Louisville East Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1002 reviews
Rating 8 - Good. 331 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, amenities
This location was Clean all around , helpful staff members stood out as well.
Stayed 4 nights in Nov 2025

10/10 Excellent

Levi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

8/10 Good

Zachery

Business traveler
Liked: Cleanliness, property conditions & facilities
Everything was great except the cold and hot were reversed in the shower. Everything is was good from breakfast to the room and the stay! Room was better than most we have stayed in the area previously. Would definitely recommend checking them out!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Liked: Staff & service, amenities
Clean room Good parking Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

GABRIELA

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

elfi

Liked: Staff & service
no comment
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible...flies everywhere
Stayed 1 night in Oct 2025

10/10 Excellent

Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and great rooms breakfast was great
Stayed 1 night in Oct 2025

2/10 Terrible

Michele

Traveled with family
Disliked: Cleanliness, property conditions & facilities
While there was a comfortable bed and decent pool, floors were filthy thru out, didn’t want to touch anything in the elevator, the luggage carts were horrible and our tub drain was super slow. It needs a major deep clean top to bottom!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good!
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Breakfast was the best part. The rooms was not bad though.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very nice. TV difficult to figure out; our 3 rooms each had a TV that functioned differently and desk clerk could tell us nothing about them. Once I figured it out how to get channels, I discovered that the channel selection was less than I am accustomed to in hotels. Major network channels were available but little else. No ESPN or other sports channels, for example. The only automatic doors are at the front of the hotel, and the majority of parking is in the back. Not only were the doors in the back not automatic but the 2 doors were at 90 degrees to each other. To use cart to bring in possessions, guests need to decide whether to leave their car under the porch in the front while taking their possessions to their room, leave their possessions in the lobby while parking their car or bringing in items in stages through 2 non-automatic doors. We were fortunate that we got 3 rooms on the first floor without having a pet. Only 7 rooms are on the first floor and they are generally reserved for pet owners. We had requested first floor because one member of our party uses a walker. Breakfast was nice. Laundry room and fitness center are available. Bike in fitness room did not work. Seat would not lock in place and display did not light up to allow selection of workout program. I would stay there again.
Stayed 4 nights in Oct 2025

6/10 Okay

Brian

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The place did not smell good. Smelled musty, and at times, moldy. The owners posted a board of recent renovations...I could not see where those cc7
Stayed 1 night in Oct 2025

10/10 Excellent

Demario

Stayed 1 night in Sep 2025

4/10 Poor

Deborah

Business traveler
Liked: Staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

Tessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff was extremely rude..The room was dirty and it smelled like mildew. The air conditioner barely worked so it was uncomfortable hot...and there was mold beside the air conditioner
Stayed 2 nights in Sep 2025

10/10 Excellent

IDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Sep 2025

10/10 Excellent

maria fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

2/10 Terrible

Eric

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Best Western location might be the worst hotel I've ever had. The room smelled like body odor and pot and the smell never went away. The floor we were on was a non smoking floor and it smelled like both cigarette and weed smoke for our entire weekend visit. The room was also very dirty- with food and stains on the floor. I felt dirty bring there and could not wait for the weekend to be over. The food for breakfast was also absolutely disgusting. The only redeeming quality is that the people who worked there we friendly. Do not stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Sep 2025

8/10 Good

Hillary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Traveled with group

Not super clean

Stayed 4 nights in Sep 2025