Sad
Pleasant
Room had a bad smell. Ceiling was black and furniture was soiled/stained. It seemed like they were using strong air freshener to cover some smell in the halls and rooms. Towels were stained. Breakfast was good.
nothing
Nothing. Was disappointed with overall experience.
There was a baby roach on the front of my room door. This hotel was not anywhere near being fully booked. I politely asked to be placed in a room away from others and the elevator because I suffer from insomnia she checked and said I was and it was the furthest thing from the truth. I was in between three very loud families. Front desk staff did not wear masks. They closed breakfast serving early.
The lady who check us in was very rude and she stunk like the smell of pee !!!
The rooms are small and spartan. There is almost no sound proofing between rooms. I can hear clearly my neighbors phone conversations, bed squeaks, TV and snoring (very disturbing)!
I was very impressed with this hotel! The staff was amazing and the room was perfectly accessible as I use a wheelchair and need accessible rooms and showers.
Staff is extremely rude. I attempted to rent a hotel here for my daughters 16th birthday so her a few girls could swim and stay the night and they refused to let us stay because we had balloons. Said they have a 'no party policy'. Absolutely ridiculous.
Ice machine was just ourside our door and we were woke often thru the night and early morning.
Fine, mid-priced hotel. Would recommend and stay again.
Clean rooms and friendly front desk staff. Breakfast buffet was great!
Staff was nice. Food was tasty. Room was clean. Location was awesome
Staff cancled our room without us knowing and had no rooms for us when we arrived to check in.
The smell of our room was overloaded with scented fragrance covering up the musty mold scent. I also spotted some mold issues in the corners of the room. Breakfast was average. The pool was average. The workers were very friendly and kind. Check in and check out process was very fast and easy. Seemed a bit overpriced for what we received.
Located in Jeffersontown within a mile (2 km) of Hunnington Place Shopping Center, Best Western Louisville East Inn & Suites is within 2 miles (3 km) of Skyview Park. This 101-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free local calls.
Guests staying at Best Western Louisville East Inn & Suites enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
Sad
Pleasant
Room had a bad smell. Ceiling was black and furniture was soiled/stained. It seemed like they were using strong air freshener to cover some smell in the halls and rooms. Towels were stained. Breakfast was good.
nothing
Nothing. Was disappointed with overall experience.
There was a baby roach on the front of my room door. This hotel was not anywhere near being fully booked. I politely asked to be placed in a room away from others and the elevator because I suffer from insomnia she checked and said I was and it was the furthest thing from the truth. I was in between three very loud families. Front desk staff did not wear masks. They closed breakfast serving early.
The lady who check us in was very rude and she stunk like the smell of pee !!!
The rooms are small and spartan. There is almost no sound proofing between rooms. I can hear clearly my neighbors phone conversations, bed squeaks, TV and snoring (very disturbing)!
I was very impressed with this hotel! The staff was amazing and the room was perfectly accessible as I use a wheelchair and need accessible rooms and showers.
Renee- I am sorry to hear we did not meet your expectations. I am unable to see your review but would love the opportunity to know what we could have done to make your stay more enjoyable.