Hotel El Ganzo4.5 out of 5.0
Recent guest reviews
We spent a week at El Ganzo in August which was really wonderful. We had a ground floor room with a lovely patio area overlooking the marina. The staff was wonderful, we especially enjoyed our chats with Edmundo and Victor at the poolside bar on the rooftop, dinner downstairs with Junior and Jesus, and the morning restaurant staff, Gaby and Laura. The hotel is beautiful. The rooms are spacious and the aesthetic is great. We loved the art everywhere. We also had a wonderful 90 minute massage at the spa, where they happily accommodated three of us with only 24 hour notice. The hotel is fairly secluded in a small town which makes for an incredibly relaxing vacation. We enjoyed driving the ten minutes into San José del Cabo and checking out the gallery scene there as well. My only suggestions is that the bar should consider stocking some of the excellent Mexican micro brews that we sampled in San José del Cabo. We hope to return someday soon. Gracias, El Ganzo!
We stayed in a Jacuzzi Room on the first floor. Great view over the marina. The staff was friendly and very accommodating. The hotel was immaculately clean and whimsically designed. The food was creative and varied. Overall, we had an excellent experience.
We spent a day at the Beach Club at El Ganzo on our recent trip to San Jose del Cabo and really enjoyed it. The staff member that took care of us, Israel Larissa, was terrific. Israel was extremely kind and helpful, and he was definitely part of the reason we had such a nice time. When you're on vacation sometimes private places like this can feel very high-pressure, so when someone who is taking care of you for the day is so genuine and pleasant it puts you at ease and simply allows you to enjoy your day and your vacation. The gentleman who cooked for us, Santiago Abdiol, also deserves a compliment. The food was great and we particularly enjoyed the fish tacos. We had a lot of fish tacos in Cabo and I have to say the ones we had that day were were easily the best.
We had a terrace room, which I highly recommend. The hotel is lovely, intimate, with fabulous views of the Sea of Cortez and Puerto los Cabos. The roof top infinity pool is the best. Panoramic views, comfy lounges, roof top pool bar, great techno jazz music. The food at the pool (sushi and ceviche) at the Container, and the Beach club is very good. This was our second time at El Ganzo and it didn't disappoint. The bed and the room amenities are great. Note, there is no mini fridge and they discourage bringing in your own food. We can't wait to go back. We also tried the Spa which was very nice and pretty.
We visited San Jose Del Cabo and stayed at Casa Natalia. We spent one day Hotel El Ganzo. The roof top infinity pool was amazing, the beach club was amazing as well as the staff at the beach club Israel, Larissa and the chef Santisa. Our favorite was the beach club the staff was very attentive and the food by far was one of the best meals we enjoyed our entire trip. The front desk staff when we arrived was very friendly and most helpful and very welcoming. My husband and I made an appointment for a couples massage at the spa, I neglected to ask the cost! The spa experience was wonderful and the staff was very professional and welcoming. We both enjoyed the Swedish couples massage very much, but when checking out I had buyers remorse! My fault of course for not asking the cost prior. For a 60 minute sweetish couples massage $380.00 US. Way over priced and won't make that mistake again! So not worth it, we could have had the same service at our hotel for $70.00 us each. I was in the moment, and don't blame the hotel. I would visit again, we so enjoyed both the roof top pool but mostly the beach club.
This was a short two night stay before heading off to the Socorro islands diving. The room was excellent with fantastic views and spotless. A lovely touch with the plate of delicious nibbles and the drink on arrival. The food at the restaurant was great but servce needs to be a little better. We also ate at the Container which again was excellent and better service.
Hotel El Ganzo is a very special place to enjoy a romantic getaway, a relaxing vacation, and to experience the unique and artistic flare of this musically inspired hotel. The hotel offers simple elegance with a hip flare to it. Its quiet location is quite special as it is located on Puerto Los Cabos Marina and removed from the row of larger hotels found further west in San Jose Del Cabo. The El Ganzo Beach Club is gorgeous and the solitude found walking the beach to the west is simply amazing. Our daily routine included a workout in the gym, riding bikes around the marina to The Container Restaurant and the El Ganzo Beach Club. The Container has a great view of the marina and was an excellent choice for breakfast, lunch, dinner or even just cocktails. The El Ganzo Beach Club has become our favorite place to simply relax in the sun, swim in the ocean and enjoy a delicious late lunch on the sand! Israel, Alejandro, Larisa and Chefs Fernando and Santiago are fantastic!! Both of these restaurant locations offer fresh seafood, local Mexican food dishes as well as more traditional American food options. You can't go wrong at either of these two restaurants! Activities in the area include fishing, diving, golfing, bike riding, ATV rides, horseback riding, swimming with dolphins, whale watching, etc. If you are looking for a large pool, tennis courts, and 24 HR room service then this is NOT the hotel for you. On the contrary, be ready to summerse yourself in a very special Baja experience that is not duplicated elsewhere...We highly recommend Hotel El Ganzo!!
Not only did the crew at the beach side bar make our day with their incredible hospitality, they went over and above when Oscar, the manager assisted me on a crazy bike ride/hunt to find my phone, which had fallen out of my pocket. Incredible food, try the Watermelon Gazpacho, and cocktails by the friendliest bartenders, and chefs we encountered on our adventure to paradise. No bad days at Hotel El Ganzo. P.s. Ask Oscar to tell you a Hipster joke when you visit and take a pic with the Saner piece by the bar!!!!
Been to the Ganzo Rooftop a few times now, and they still have a lot of problems. The place is fabulous and doesnt deserve this type of service. We arrived at 9h30 AM and it took 1 hour for the waiter to aproach us and offer us drinks. He apologized telling us he was alone to open the bar and had no prep ready. Any ways... i usually stay all day through till 6PM and all daythe service was very slow, I mean really really slow, we had to wait one hour for our sushis to be served. The MOD (grey hair fit guy) was enjoing drinks with 2 of his friends on the longchairs while the waiters where strugling with all the orders. The prepared drinks are crap... very simple... Kind of allinclusive hotel drinks At the end of the day the waiter once again apologized to us for the delay of all the service. I really think the F&B, if there is one, should be more involved in the service, as I can read on a lot of comments below I am not the only one complaining about the same issues. The Chef aswell should care more about the food quality he serves... No supervision at all...
We were there for my nephews wedding for three events. First event not enough food! Very bad service nobody knew if they had enough food. Second day wedding day, food OK not for a hotel that is charging the prices they are charging. Again not enough food, when the station were empty it took forever to be refill them. Next day breakfast, again not enough food and very poor service. When I talk to the manager he promise to bring coffee, he did after and hour. The waiter very very rude.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 448 reviews