Skip to main content
Beginning of main content

Recent guest reviews

This property has a good location HOWEVER, be advised there are a lot of transients in downtown Santa Monica and I don’t think this fact can be avoided regardless of the hotel you stay. As far as the hotel, the pool is photoed to be much larger than it is, it’s small in terms of length and width and goes to about 3.5 ft, good for kids but for adults who want to really swim, probably not the best. More than 1 family at a time in that pool is overcrowded. The hot tub bubbles did not work which was a let down because that’s the only side we could/ hoped to enjoy. As for the room, my biggest complaint and why I will be choosing a different hotel my next visit is the mini fridge. It smelled terrible, so much so that it disrupted my sleep from the odor that seeped out. My process at every hotel is to hit high touch areas with a Lysol wipe again. When I get around to wiping the fridge the smell that crawled up my nose was nauseating. It was that of food that had been left for weeks or perhaps leaked out to the drain pan and was never cleaned. The fridge itself didn’t have any thing left in it but clearly it needs to be throughly cleaned. It was like a bacterial rotting food smell. I closed the fridge closed the cabinet it was in and it still made the room stink. Luckily I bought room spay that I had to use constantly to avoid the scent. Had to use my cooler for food and drinks. I called to the front lobby in the middle of the night to voice my complaint, was never compensated.

Clean

Excellent overall. The only annoying aspect was the presence of children thumping the floor and running non-stop in room above us starting early am. Hence, we could not sleep beyond 5 am approximately, every day of our stay. I realize the difficulty in solving this problem, but the hotel could have been more responsive by potentially switching us to another room (many vacant options were available).

Staff was nice. Hotel is nice, hot tub was cold. The rooms were nice but you can hear every step of the room above you.

I suggest to advise guests on noise issue.

Good location, clean, friendly. Too expensive ($1500 for 3 nights) parking was $50 per day, and no room cleaning unless requested. We get less and pay more.

I loved my stay ! Super clean and staff was nice, valet had car ready fast as soon as we requested it via text message

Nice place clean new walk-in distance to everything

Clean, friendly staff, walking distance to mall and pier. Overall great experience

Love the decor, room size, clean, location. Plus the balcony, you can’t see your neighbors; but you can see the ocean and pier. Walk to food, shopping, the beach/pier and more!!!

Just blocks from the famous pier, right across from any public transportation needs, shops and restaurants to walk to and a beautiful clean and well appointed room.

There was mold in the bathroom, the didn’t clean well and nor did they ever come and clean our room

Very beautiful design and all new furniture Ocean view was amazing and very close to the beach and all local shops

Great location and decor. Spacious rooms. The pool and jacuzzi were not resort style but you are walkable to the beach.

there was a gentlemen at the front desk that made my stay exceptional... he followed thru all my requests quickly and with kindness. I wish I knew his name :)

Colorado Avenue Santa Monica CA

Hotel highlights

  • Walking distance to Santa Monica Place and Third Street Promenade
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Santa Monica, Courtyard by Marriott Santa Monica is adjacent to Santa Monica Place and within a 5-minute walk of other popular sights like Third Street Promenade. This 3-star hotel has 136 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe.


Rooms

All 136 individually furnished rooms provide refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes, desks, and wardrobes or closets. Housekeeping is available once per stay.


Property features

At Courtyard by Marriott Santa Monica, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 49.50 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, coffee/tea in a common area, and express check-in.

Room options

Studio, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Studio, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Courtyard by Marriott Santa Monica

Everyone (21) Couples (6) Family (9)
3
Family

This property has a good location HOWEVER, be advised there are a lot of transients in downtown Santa Monica and I don’t think this fact can be avoided regardless of the hotel you stay. As far as the hotel, the pool is photoed to be much larger than it is, it’s small in terms of length and width and goes to about 3.5 ft, good for kids but for adults who want to really swim, probably not the best. More than 1 family at a time in that pool is overcrowded. The hot tub bubbles did not work which was a let down because that’s the only side we could/ hoped to enjoy. As for the room, my biggest complaint and why I will be choosing a different hotel my next visit is the mini fridge. It smelled terrible, so much so that it disrupted my sleep from the odor that seeped out. My process at every hotel is to hit high touch areas with a Lysol wipe again. When I get around to wiping the fridge the smell that crawled up my nose was nauseating. It was that of food that had been left for weeks or perhaps leaked out to the drain pan and was never cleaned. The fridge itself didn’t have any thing left in it but clearly it needs to be throughly cleaned. It was like a bacterial rotting food smell. I closed the fridge closed the cabinet it was in and it still made the room stink. Luckily I bought room spay that I had to use constantly to avoid the scent. Had to use my cooler for food and drinks. I called to the front lobby in the middle of the night to voice my complaint, was never compensated.

By on Apr 14, 2022

Review comment responded on Apr 19, 2022

We appreciate you taking the time to leave us this feedback, Joyce. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

4
Partner Couples

Clean

By on Mar 28, 2022

Review comment responded on Apr 4, 2022

Thank you for the excellent review, VAHIK! It's lovely you had such a pleasant experience at Courtyard by Marriott Santa Monica! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience!

5
Everyone

By on Feb 7, 2022

4
Family

Excellent overall. The only annoying aspect was the presence of children thumping the floor and running non-stop in room above us starting early am. Hence, we could not sleep beyond 5 am approximately, every day of our stay. I realize the difficulty in solving this problem, but the hotel could have been more responsive by potentially switching us to another room (many vacant options were available).

By on Dec 23, 2021

Review comment responded on Dec 24, 2021

We appreciate you taking the time to share your feedback, Salim. It's unfortunate your time with us was less than ideal. We're disappointed you had such challenges with the sound insulation in our rooms. The satisfaction of our guests is important to us so we'll be sure to discuss your feedback moving forward. We hope for the chance to host you again soon so we can share a more positive experience with you.

3
Everyone

By on Oct 26, 2021

3
Everyone

Staff was nice. Hotel is nice, hot tub was cold. The rooms were nice but you can hear every step of the room above you.

By on Sep 7, 2021

Review comment responded on Sep 8, 2021

Thank you for sharing your feedback, Christy. We appreciate your input. It's great that you loved our friendly staff. However, we'll be addressing your concerns about the accommodations with the appropriate members of our team. We look forward to having you back again soon for an even more positive experience.

5
Everyone

By on Jul 12, 2021

Review comment responded on Jul 27, 2021

Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time at Courtyard by Marriott Santa Monica! We can't wait to see you again soon. Have an amazing day!

4
Everyone

I suggest to advise guests on noise issue.

By on Jul 12, 2021

Review comment responded on Jul 27, 2021

Thank you for the 4-star rating! It's great your time at Courtyard by Marriott Santa Monica was so pleasant! We appreciate you bringing to our attention the issues regarding noise. We will make sure to address this with the appropriate members of our team moving forward. We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day!

3
Family

Good location, clean, friendly. Too expensive ($1500 for 3 nights) parking was $50 per day, and no room cleaning unless requested. We get less and pay more.

By on Jul 4, 2021

Review comment responded on Jul 26, 2021

We appreciate the feedback. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.

5
Everyone

By on Jun 23, 2021

Courtyard by Marriott Santa Monica

425 Colorado Avenue, Santa Monica, CA 90401
url importing http://www.orbitz.com/Los-Angeles-Hotels-Courtyard-by-Marriott-Santa-Monica.h16121005-p2.Hotel-Reviews
There was an error importing /Los-Angeles-Hotels-Courtyard-by-Marriott-Santa-Monica.h16121005-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Los-Angeles-Hotels-Courtyard-by-Marriott-Santa-Monica.h16121005-p2.Hotel-Reviews

Frequently asked questions