I would like to share my experience during my recent stay, as it fell significantly below expectations.
Upon arrival, the room was not properly cleaned. We found trash left by the previous guest, and there was no remote control for the TV. Despite calling the front desk, no one responded, which forced us to sleep with the TV on—an uncomfortable situation.
We had paid for full breakfast throughout our stay, but the quality was disappointing. The selection was very limited, lacked healthy options, and the eggs were undercooked, making them unsafe for my pregnant wife.
On Wednesday night, while the “Do Not Disturb” sign was displayed, a front desk agent entered our room without knocking. At the time, I was in the shower and my wife was in bed. The agent did not speak, took the tea kettle, and left. When my wife addressed this, the agent simply said, “I thought you have kids,” which was highly unprofessional.
Unfortunately, based on these experiences, I cannot recommend this property. I have stayed at many hotels across Europe, and this was by far the worst experience.