The bedsheets had red & burn stains on them. The shower curtain had mold. I was suppose to stay 2 nights but I left after 1 night due to the uncleanliness of the facility.
Great location
The room was filthy, food on the floor (we had 2 rooms and both were in the same condition), the sheets and blankets had hair and signs of recent use. The pool was closed and looked like it has not been kept up. Would never stay there again.
We stayed five nights but only received house keeping our last two night after we had to go down to the front desk and ask what was going on. We had to get our own towels from the front desk too because no one would bring us any. Shanica fixed all of our problems and was very polite. It smelled of weed most of our stay because of other guests but overall it was a decent stay.
Everything was fantastic!!! The staff were very friendly and helpful. We especially liked the accessibility to the stores and restaurants.
Breakfast was good and the location was quite and the pool was good. The man working the front desk was rude. The room was not serviced. Trash not taken, beds not made, and no clean towels. Room key would not open the door. Asked the front desk for help getting in, his response was I need the other key. The other key was in the room. He said “I don’t know what y’all are doing with the key.” He had a poor attitude. Iron didn’t work and sheets had large tears.
Spent 104$ for a night, ... The guy at desk was rude the entire time, asked three questions, he couldn't answer any of them ,.... Asked about food delivery and he tells me to grab a business card and call them ...... Get into room and it was already occupied,.... Went back to front desk and guy says oh I didn't know,.... Get key card for second room ,go in and it smells like mold,.... Turn on AC unit and it is loud and not cooling very much..... Didn't go back to front desk because of the rude behavior from guy so we just stayed.... Call Pizza hut and order pizza,. ....guy shows up about an hour later and pizza is cold and nasty. Lay down to sleep and bed is very uncomfortable pillows are terrible... So no this place was not worth 104$ for a night.... Will not recommend it to anyone else...
Had good experience here. No issues at all . Nice room,good staff,clean hotel
Room and appearance of hotel. Decent rate and close to restaurants and gas.
Easy check in. Clean room. I would definitely stay again
Easy friendly check in. Clean nice room and close to fast food places.
Great property. Great staff. Clean room.............
I chose this property for its very reasonable rates and because Pets Stay Free! I was only going to be in the room seven hours and both Callie the Wonder Dog and I were very comfortable and the room exceeded expectations. Would definitely stay there again when in the Little Rock area - right off the Interstate, but no traffic noise!
Nice hotel for the price. Great front desk. Easy check in.
Easy, fast, check in. Elevator wasnt working. But overall, ok room for the price.
We were given a key to a room that had tv on and bed was undone (as if someone was staying there and left room recently). After that staff lady provided us another room which was fine.
Reserved a suite and was given a dirty, musty closet of a room. After complaining,given a suite but was musty , ant infested , had towels were soiled and microwave was broken . After 1st day, door jammed several times . On the 2nd day,the key cards no longer worked. Front desk never remedied the problems.
Nice hotel right off the highway. A lot of fast food restaurants in walking proximity. Friendly staff. Parking kinda limited.
Breakfast ok. Missed having yougart. Easy access to freeway. Nice eating room and tv room.
Red Roof Inn & Suites Little Rock is located 2.2 mi (3.5 km) from Hindman Park Golf Course and within a 10-minute drive of Simmons Bank Arena. This 50-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
Red Roof Inn & Suites Little Rock features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this hot springs hotel include a computer station, laundry facilities, and a fireplace in the lobby.
The bedsheets had red & burn stains on them. The shower curtain had mold. I was suppose to stay 2 nights but I left after 1 night due to the uncleanliness of the facility.
Great location
The room was filthy, food on the floor (we had 2 rooms and both were in the same condition), the sheets and blankets had hair and signs of recent use. The pool was closed and looked like it has not been kept up. Would never stay there again.
We stayed five nights but only received house keeping our last two night after we had to go down to the front desk and ask what was going on. We had to get our own towels from the front desk too because no one would bring us any. Shanica fixed all of our problems and was very polite. It smelled of weed most of our stay because of other guests but overall it was a decent stay.
Dear Guest, Thanks for your comments. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon! Best Regards, Management Team
Everything was fantastic!!! The staff were very friendly and helpful. We especially liked the accessibility to the stores and restaurants.
Thank you, we truly enjoy positive feedback. We share it with our entire staff. Look forward to seeing you again when your plans return you to our area.
Breakfast was good and the location was quite and the pool was good. The man working the front desk was rude. The room was not serviced. Trash not taken, beds not made, and no clean towels. Room key would not open the door. Asked the front desk for help getting in, his response was I need the other key. The other key was in the room. He said “I don’t know what y’all are doing with the key.” He had a poor attitude. Iron didn’t work and sheets had large tears.
Spent 104$ for a night, ... The guy at desk was rude the entire time, asked three questions, he couldn't answer any of them ,.... Asked about food delivery and he tells me to grab a business card and call them ...... Get into room and it was already occupied,.... Went back to front desk and guy says oh I didn't know,.... Get key card for second room ,go in and it smells like mold,.... Turn on AC unit and it is loud and not cooling very much..... Didn't go back to front desk because of the rude behavior from guy so we just stayed.... Call Pizza hut and order pizza,. ....guy shows up about an hour later and pizza is cold and nasty. Lay down to sleep and bed is very uncomfortable pillows are terrible... So no this place was not worth 104$ for a night.... Will not recommend it to anyone else...
Thank you for telling us about your recent stay and for letting us know that we need to focus on many improvements. Our team always wants to deliver a comfortable and clean stay for our guests. I am very sorry we did not provide proper accommodations for you. please consider giving us another chance to earn your business back when you might be returning to Little Rock, AR.
Thank you for taking the time to give a feedback.
Had good experience here. No issues at all . Nice room,good staff,clean hotel
WOW! Thank you so much for taking the time to share your experience with our future guest and our staff. We appreciate it.
Room and appearance of hotel. Decent rate and close to restaurants and gas.
Thank you, we truly enjoy positive feedback. We share it with our entire staff. Look forward to seeing you again when your plans return you to our area.
Dear Rebecca We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Warm Regards