My room #317 on 1-04-2020 had black mold growing on the walls due to condensation and poor insulation of the windows in the hotel room. This was the only choice available for my travel companion and I based on proximity of where we needed to be the following morning 1-05-2020. The mold issues were sent directly to customer service at the Wyndham hotels Corporate. I will not stay here again and hope to get a refund!
I checked out in 2 hours. I wasn’t able to stay the night there bcz i ended up leaving town that night.
People were smoking weed and it was very loud. I would never stay in the hotel again
for the price, it was a great hotel. My kids enjoyed the indoor pool and I enjoyed the hot tub. The breakfast was filling and quite tasty. Housekeeping was a little odd, they came and took care of the bathroom but didn't touch the beds. Didn't matter a lot, but just a strange thing. The hotel is aging and it shows, but it's kept in good condition as well as can be expected and the ladies who work in the breakfast room were SUPER sweet.
It needs updating and it is marked that it has room service but it does not. Nice pool. Hottub has broken jets and is luke warm
Besides smelling so bad I had to have housekeeping spray the place, the furnishes were very worn date, some broken. Toilet seat worn to the wood , unsanitary. And the room next to me was cooking curry. When I complained I was told they lived there and had their own stove so besides they horrible smell I feel it was a fire hazard! Not at all recommended. And I was told the general manager would contact me about the issues and still haven’t heard. I will follow up though. And of course find someplace else I. The future
The staff immediately brought some extra pillows as requested. However there was no hot water in the shower. Management was given the opportunity to correct the situation. Nothing was done. Breakfasts were cold and tasteless. I checked out and requested a refund for the hotel. Orbitz did honor this request.
Easy access plenty of food choices around things to do
Ease of entry quiet clean well lit friendly staff promot service
I liked the pool area, it was cool! Having Finley's restaurant attached to the hotel was very convenient. I really liked our rooms, cozy! Staff was polite. Had there own security. The hotel had a lot of charm. I take my kids to different hotels to stay and swim and this one will be on our list to come back to! Only dislike I had was there parking lot could use better paving. Lots of pot holes.
Long walk to elevators and tv didn't work in ine of the rooms made our stay only "ok".
property has not been renovated in a long time so walls, furniture, carpets are pretty worn. Restaurant in hotel was convenient and food was good. People were very nice.
The rooms are very outdated and falling apart. The front desk staff was rude every time we interacted with them and treated my family like we were doing something wrong. The fire alarm went off at 9 in the morning and every one had to evacuate. We had booked two nights and only stayed one because it was so awful.
It was great stay and very clean Didn’t try the pool. Breakfast was good
Needs to be updated around the pool. Rooms were comfortable but the hotel is aging. The rooms don’t have microwaves. The beds were comfortable.
The Ramada in Lansing, MI is a well-run, older hotel on the west side of Lansing. This makes the Ramada convenient for accessing local favorites such as Horrocks (right across the street!), but a bit inconvenient for accessing the MSU campus without a car. Regardless, we enjoyed our stay thanks to the friendly and helpful staff and would consider staying here again the next time we're in town. Some points for improvement: * The free breakfast is mediocre at best. It's a warm breakfast served buffet style. We tried the breakfast the first morning and opted to have breakfast elsewhere for the second morning. * Electric plugs were sometimes difficult to find. Fortunately, we found small electrical strips under either side of the bed for plugging in cell phones and laptops. * Our heater didn't work very well, and only seemed to output warm air half the time. It's possible that the heater is just old and needs replacement.
Located within 2 miles (3 km) of Lansing Mall, Ramada Hotel & Conference Center by Wyndham Lansing places you within a few miles (5 km) of Hawk Meadow Park. This 3-star hotel has 244 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Ramada Hotel & Conference Center by Wyndham Lansing's 244 rooms are air-conditioned and provide microwaves, coffee makers, and free local calls. Guests can expect free WiFi and TVs with cable channels. Hair dryers and safes are also standard.
Guests of Ramada Hotel & Conference Center by Wyndham Lansing have access to an indoor pool, a fitness center, and a spa tub. Airport transportation is made easy with an airport shuttle (available on request) for USD 10 per room one-way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.
My room #317 on 1-04-2020 had black mold growing on the walls due to condensation and poor insulation of the windows in the hotel room. This was the only choice available for my travel companion and I based on proximity of where we needed to be the following morning 1-05-2020. The mold issues were sent directly to customer service at the Wyndham hotels Corporate. I will not stay here again and hope to get a refund!
I checked out in 2 hours. I wasn’t able to stay the night there bcz i ended up leaving town that night.
People were smoking weed and it was very loud. I would never stay in the hotel again
for the price, it was a great hotel. My kids enjoyed the indoor pool and I enjoyed the hot tub. The breakfast was filling and quite tasty. Housekeeping was a little odd, they came and took care of the bathroom but didn't touch the beds. Didn't matter a lot, but just a strange thing. The hotel is aging and it shows, but it's kept in good condition as well as can be expected and the ladies who work in the breakfast room were SUPER sweet.
It needs updating and it is marked that it has room service but it does not. Nice pool. Hottub has broken jets and is luke warm
Thank you for the feedback, I will look into your concern!
Besides smelling so bad I had to have housekeeping spray the place, the furnishes were very worn date, some broken. Toilet seat worn to the wood , unsanitary. And the room next to me was cooking curry. When I complained I was told they lived there and had their own stove so besides they horrible smell I feel it was a fire hazard! Not at all recommended. And I was told the general manager would contact me about the issues and still haven’t heard. I will follow up though. And of course find someplace else I. The future
Thank you for your feedback, your comments are valued. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
The staff immediately brought some extra pillows as requested. However there was no hot water in the shower. Management was given the opportunity to correct the situation. Nothing was done. Breakfasts were cold and tasteless. I checked out and requested a refund for the hotel. Orbitz did honor this request.
Thank you for the feedback, I will be looking into the matter so that others will not be affected as you were. Thank you again, and please stay with us again when your in the Lansing area.
Easy access plenty of food choices around things to do
Thank you for the feedback!
Ease of entry quiet clean well lit friendly staff promot service
Hello! Thank you for the feedback, we appreciate the business and I am so glad you enjoyed the staff! Please stay with us again!
I liked the pool area, it was cool! Having Finley's restaurant attached to the hotel was very convenient. I really liked our rooms, cozy! Staff was polite. Had there own security. The hotel had a lot of charm. I take my kids to different hotels to stay and swim and this one will be on our list to come back to! Only dislike I had was there parking lot could use better paving. Lots of pot holes.
Thank you for staying with us, we enjoyed you as our guest too! We look forward to the next time you stay with us!! We have new owners as of February 2019, we are looking forward to repaired parking lot too!!
Thank you for your feedback.