Hotel Continental-Park4.0 out of 5.0
Recent guest reviews
Perfect hotel for a short stay in Lucerne for a concert or in our case for the Fasnacht. We love to go on Carnival Monday for the parade and afterwards the street parties and usually continue with dinner at the Schweizerhof hotel where various bands play in the different halls and restaurants.
Very nice hotel with wonderful stuff. Nice breakfast and a great dinner. Room is nice and comfortable and they served hot water to our winter hiking trip. Great location, 1min walk to turist information center and main train station.
The hotel Continental Park is a very good hotel in the new city. Nicely located near the station and surrounded by many restaurants sharing different cuisine, i will come back there when i will go to Lucerne new city again.
This Hotel is very well situated close to the Luzern Train Station. In addition it is close to the Old Town and other attractions. The Bellini Restaurant is attached to the Hotel and serves as the breakfast area and for general meals. The staff are very helpful and friendly. Chef Bassem Ayad deserves a special mention for taking time to chat to us and sharing knowledge of the local area etc. The Hotel rooms are very spacious, clean and comfortable. The bathrooms are also big enough and are modern. The service within the Hotel was very good. We made a special request to the lady at reception and she assisted us quickly and with a smile. I would definitely stay at this Hotel again.
Reservation was made by phone with the hotel manage on short notice. Room was large -on an upper floor- and was beautiful. Breakfast was over the top and you could pick the eggs and ham, whatever for the kitchen to cook for you. The bread was the best that I have had anywhere that I have traveled. A really great benefit was the hotel's location. Just down the street from the train station. Walk into the station and select where you were going on a Kiosk, and slide your credit card and you have a ticket in a minute. The hotel,the location and the city really contributed to a great stay. I will stay here every time that I visit
breakfast was very good food and coffee. room is HUGE comparing to other hotels. nice fitting and nice feel in the room . bed is comfortable. everything sounds good and location is just couple mins from station .
stay there for 2 nights, walking distance to train station, descent breakfast and drink choices, staffs are helpful with infos. close to shops. wish they have more staffs on front desk. i'll recommend to my friends.
My only concern was about the bathroom: One of the days the watter was cold from the shower for a while. The bathroom didn't have a door. Hotel is great located, close to the train station, breakfast are good
The room was not big, but it’s very nice. So beautiful. the breakfast can be much much more better for a 4 stars hotel. With very little variety. The employees were very friendly. The location is very good. Two steps from the rail station and 300 meters to the center. Very clean. They have garage but it’s too expensive. The price for the night it’s very expensive too.
Nice hotel but with a rude staff When we arrived and upon checkin, I told one of the staff that I travel with a car, and askes is there a car park nearby? then she said there is a car park in the hotel and it is CHF24 per night, because we stay for two night, so she offer us the first night is free of charge and only count for the second night. And I ask again so totally we just need to pay CHF24 for the whole parking fee? she said yes, we are happy at that moment because she gave this offer to us. But when we check out, the bill still included the parking fee for the first night, so we asked the reason why is is still in the bill. at first the lady who check out for us is really kind, she explained and ask the staff who checkin for us and decided to cancel the parking fee for us, but the rude old lady from the back office came out suddenly and say shw won't allow to cancel the fee, she said everyone worked for over a year in this hotel and no one will say like this, but I said me and my family totel four proplr heard this, but the old lady's attitude still very rude, and we don't want to waste our time with e old lady anymore, finally we paid for the fee. The issue is not is it free parking fee for the first night, it is the attitude of the staff. I studied hotel management in Switzerland last year, and I know that how to be professional to all the guests and show the hospitality to them. Obviously this hotel didn't have the professional way, totally disapponted to the hotel, never come back again and will not recommend to the people I know.
- Walking distance to Chapel Bridge and Lucerne Town Hall
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Fitness center
Hotel Continental-Park places you within a 5-minute walk of popular attractions such as Chapel Bridge and KKL Lucerne. This 4-star hotel has 92 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Centrally located in Lucerne, the hotel is also a short walk from Lucerne Arts Museum and Jesuit Church.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
Hotel Continental-Park's 92 soundproofed rooms provide minibars, safes, and phones. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also standard.
Guests of Hotel Continental-Park enjoy a fitness center, free WiFi in public areas, and 11 meeting rooms. Valet parking is available for CHF 24.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a conference center, a business center, and a computer station.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 602 reviews