Hilton Garden Inn Kyoto Shijo Karasuma

4.0 star property
Hotel with a restaurant, near Nishiki Market

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Photo gallery for Hilton Garden Inn Kyoto Shijo Karasuma

Bar (on property)
Property video
Down comforters, in-room safe, desk, laptop workspace
Deluxe Room, 1 Queen Bed (Family Room) | Down comforters, in-room safe, desk, laptop workspace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
397 Gojokarasumacho, Karasuma-dori, Kyoto, Kyoto, 600-8418
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪8 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪56 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 6
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Family Room)

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

KING DELUXE FAMILY ROOM

  • Sleeps 4

KING FAMILY ROOM

  • Sleeps 3

KING GUEST ROOM

  • Sleeps 2

KING SUPERIOR ROOM

  • Sleeps 2

TWIN DELUXE FAMILY ROOM

  • Sleeps 4

TWIN FAMILY ROOM

  • Sleeps 3

TWIN GUEST ROOM

  • Sleeps 2

TWIN PREMIUM FAMILY ROOM

  • Sleeps 6

TWIN SUPERIOR FAMILY ROOM

  • Sleeps 3

TWIN SUPERIOR ROOM

  • Sleeps 2

QUEEN GUEST ROOM

  • Sleeps 2

QUEEN SUPERIOR ROOM

  • Sleeps 2

QUEEN FAMILY ROOM

  • Sleeps 3

QUEEN DELUXE ACCESSIBLE ROOM

  • Sleeps 2

Queen Accessible Room

  • Sleeps 2

Queen Deluxe Room

  • Sleeps 2

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About the neighborhood

Kyoto

Hilton Garden Inn Kyoto Shijo Karasuma places you in Shimogyo Ward, within a leisurely stroll of popular sights such as Kawaramachi Street and Nishiki Market. The 250 rooms at this 4-star hotel include electric kettles, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Shijo Street - 7 min walk - 0.4 miles
  • Kawaramachi Street - 8 min walk - 0.5 miles
  • Nishiki Market - 10 min walk - 0.6 miles
  • Kyoto Tower - 16 min walk - 0.9 miles
  • Pontocho Alley - 17 min walk - 0.9 miles

Getting around

  • Gojo Station - 3 min walk
  • Shijo Station - 6 min walk
  • Itami Airport (ITM) - 51 min drive

Restaurants

  • ‪CoCo壱番屋 烏丸五条店 - ‬2 min walk
  • ‪コメダ珈琲店烏丸五条店 - ‬1 min walk
  • ‪純米酒粕 玉乃光 - ‬3 min walk
  • ‪ちゃんぽん亭総本家四条烏丸店 - ‬1 min walk
  • ‪カプリ食堂 - ‬1 min walk

About this property

Hilton Garden Inn Kyoto Shijo Karasuma

Hotel with a restaurant, near Nishiki Market
Guests of Hilton Garden Inn Kyoto Shijo Karasuma enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include an ATM and a vending machine.
49-inch flat-screen TVs come with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and toilets with an electronic bidet. Electric kettles, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Together & Co.

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Kyoto Shijo Karasuma
Hilton Garden Inn Kyoto Shijo Karasuma Hotel
Hilton Garden Inn Kyoto Shijo Karasuma Kyoto
Hilton Garden Inn Kyoto Shijo Karasuma Hotel Kyoto

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Kyoto Shijo Karasuma?

Hilton Garden Inn Kyoto Shijo Karasuma offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do close to Hilton Garden Inn Kyoto Shijo Karasuma?

This hotel is situated in Shimogyo Ward within a short 11-minute walk of Kawaramachi Street and also 12 minutes on foot from Nishiki Market. You'll also find Kyoto Tower and Pontocho Alley less than a mile away.

Is there parking available at Hilton Garden Inn Kyoto Shijo Karasuma?

No, there isn't parking at this hotel.

Does Hilton Garden Inn Kyoto Shijo Karasuma feature a casino at the property?

No, Hilton Garden Inn Kyoto Shijo Karasuma doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Kyoto Shijo Karasuma?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Garden Inn Kyoto Shijo Karasuma?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a restaurant and a 24-hour fitness facility.

Are there hot tubs at Hilton Garden Inn Kyoto Shijo Karasuma?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Kyoto Shijo Karasuma feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Kyoto Shijo Karasuma serves breakfast for a surcharge at Together & Co..

Will Hilton Garden Inn Kyoto Shijo Karasuma allow pets to stay for free?

No, pets aren't allowed at Hilton Garden Inn Kyoto Shijo Karasuma though service animals are welcome.

Are there connecting rooms at Hilton Garden Inn Kyoto Shijo Karasuma?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Kyoto Shijo Karasuma?

The closest major airport to Hilton Garden Inn Kyoto Shijo Karasuma is Itami Airport (ITM), which is about 23.1 mi away.

Are there rooms with balconies that I can book at Hilton Garden Inn Kyoto Shijo Karasuma?

No, at Hilton Garden Inn Kyoto Shijo Karasuma, there aren't any guestrooms that list a balcony.

Hilton Garden Inn Kyoto Shijo Karasuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 198 out of 265 reviews
Rating 8 - Good. 45 out of 265 reviews
Rating 6 - Okay. 12 out of 265 reviews
Rating 4 - Poor. 5 out of 265 reviews
Rating 2 - Terrible. 5 out of 265 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Inggrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Danella

Stayed 4 nights in Aug 2025

10/10 Excellent

Sam

Stayed 3 nights in Sep 2025

6/10 Okay

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location well situated next to a lot of good transport links. Hotel very clean and comfortable. Bed very comfortable. Rooms very small, cleaners didn’t clean the room each day just made the bed, food and drinks in the hotel bar quite expensive. Ok hotel probably wouldn’t rush back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Larissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! We had to switch hotels because the other one we were staying at had a very musty smell and the AC wasn’t working properly. This was a last minute change and ae couldn’t be happier. The rooms are small but very effective. Very comfortable and practical. The staff is the nicest and the breakfast options were also great. The location is perfect and walkable to lots of main places like the nishiki market and Gion. Very happy with the stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Pramit

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Priscila

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, super clean and organized. We enjoyed our stay it was a very calm place to be after a long flight. They made everything so easy in our vacation
Stayed 4 nights in Aug 2025

10/10 Excellent

Yuche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great time staying at Hilton garden inn Kyoto!
Stayed 5 nights in Aug 2025

10/10 Excellent

Shauna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, friendly and attentive staff, close to transportation and shopping.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mukta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service.
Stayed 3 nights in Aug 2025

10/10 Excellent

dong ying

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable room , bright with mountain view. Really enjoyed the bedding set and pillows.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Eduardo, Danville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good with exception of breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Zackary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Liliana Millán

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the location, it's less than five minutes walk to the subway and a short walk to different bus stations. Nice room and common spaces. We would book again if in Kyoto.
Stayed 5 nights in Jul 2025

10/10 Excellent

Farnaz

Stayed 5 nights in Jul 2025

10/10 Excellent

Li

Stayed 3 nights in Jul 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Linda

Traveled with family
Liked: Amenities, property conditions & facilities
This is the best Hilton Property I have ever stayed in. The front desk and food people were beyond excellent. The chef made a unique special GF pasta dish for me. At breakfast, all the dishes show allergen ingredients, so it was easy to find GF. The rooms are large compared to other Japan hotels we stayed in. The staff were helpful in finding my lost passport I left in a taxi and helped us with a money transfer-actually went with us to a bank. I cannot say enough about the service we received!
Stayed 1 night in Jul 2025

10/10 Excellent

Scot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, everything you neee.
Stayed 2 nights in Jul 2025

8/10 Good

Mathieu

Liked: Cleanliness, property conditions & facilities
Beautiful property in a lovely location. Don't let the name fool you. This is not your average HGI. Opened in 2022 this hotel punches well above its weight and offers excellent value.
Corridor
Twin room
Twin room
Dining and lobby
Stayed 3 nights in Jun 2025

10/10 Excellent

Tertia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KYOTA

I the staff was great and the rooms were a big larger than normal for Tokyo.
Stayed 3 nights in Jun 2025

10/10 Excellent

Melinda

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for family of four

Room layout is really good, making stay with two kids very comfortable. Staff were very friendly and attentive. Breakfast is a great value. Fitness center was very well equipped and not over crowded. Everywhere was clean. Laundromat is very useful and secure. Would defintely stay here again when visiting kyoto.
Stayed 3 nights in Jun 2025