Frequently asked questions

Is free cancellation available at Hotel H15 Luxury Palace?
Hotel H15 Luxury Palace offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.
What can I see around Hotel H15 Luxury Palace?
This hotel is situated in Kraków Old Town, just steps from Royal Road and Main Market Square. You’ll also find Oskar Schindler Factory and Wawel Castle within a short drive.
Is parking available on site at Hotel H15 Luxury Palace?
Bicycle parking is also available for guests.
Is there a spa available at Hotel H15 Luxury Palace?
H15 SPA is the hotel’s spa and services include couples treatments, massages, and body scrubs.
Does Hotel H15 Luxury Palace feature a casino on the premises?
No, Hotel H15 Luxury Palace doesn’t have a casino.
Will I find an indoor pool at Hotel H15 Luxury Palace?
Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.
Is Hotel H15 Luxury Palace a good place to stay for couples?
There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.
Are there hot tubs at Hotel H15 Luxury Palace?
No, but guests can enjoy a sauna at this hotel.
Does Hotel H15 Luxury Palace have a restaurant with a breakfast menu?
Yes, Hotel H15 Luxury Palace serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.
Will Hotel H15 Luxury Palace allow pets to stay free of charge?
Although they can’t stay for free, pets are welcome at Hotel H15 Luxury Palace for a fee of PLN 200 per pet, per day. The property also provides food and water bowls.
Are there connecting rooms at Hotel H15 Luxury Palace?
No, there aren’t connecting guestrooms at this hotel.
How close is the airport from Hotel H15 Luxury Palace?
The closest major airport to Hotel H15 Luxury Palace is John Paul II - Balice Airport (KRK), which is 9.9 mi away (26 minutes by car).
Are there rooms with balconies that I can book at Hotel H15 Luxury Palace?
No, there aren’t any guestrooms with balconies at Hotel H15 Luxury Palace.