Mercure Krakow Fabryczna City

Property class: 4

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Photo gallery for Mercure Krakow Fabryczna City

Miscellaneous
Business center
Exterior
Exterior
Business center

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Fabryczna 13, Kraków, 31553
  • Place, Tauron Arena Kraków
    ‪4 min drive‬
  • Place, Oskar Schindler Factory
    ‪8 min drive‬
  • Place, Kraków Barbican
    ‪11 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪40 min drive‬

Room options

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(12 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kraków

Located in Kraków City Centre within a mile (2 km) of Tauron Arena Kraków, Mercure Krakow Fabryczna City is within 2 miles (3 km) of other popular sights such as Oskar Schindler Factory. This 195-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym. It's connected to the convention center in central Kraków and also close to Kraków Barbican and Main Market Square.

What's nearby

  • Tauron Arena Kraków - 4 min drive - 1.1 miles
  • Royal Road - 7 min drive - 1.8 miles
  • Planty Park - 8 min drive - 1.8 miles
  • Oskar Schindler Factory - 8 min drive - 2.0 miles
  • Kraków Barbican - 11 min drive - 2.0 miles

Getting around

  • Kraków Łobzów Station - 8 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • John Paul II - Balice Airport (KRK) - 40 min drive

Restaurants

  • ‪Ramen Shop - ‬10 min walk
  • ‪Restauracja Margit - ‬19 min walk
  • ‪PiCaffè - ‬17 min walk
  • ‪Trattoria Da Marco - ‬12 min walk
  • ‪Tranquilo - ‬14 min walk

About this property

Mercure Krakow Fabryczna City

Mercure Krakow Fabryczna City features an indoor pool, a children's pool, and a gym. If you drive, self parking is PLN 70 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 120 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a conference center.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Hair dryers, safes, and phones are also available. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FABRYCZNA 13
  • FABRYCZNA 13 BAR

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (23,681 square feet of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 100 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 135.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 135.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.

Property is also known as

Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków

Frequently asked questions

Is free cancellation available at Mercure Krakow Fabryczna City?

Mercure Krakow Fabryczna City offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Krakow Fabryczna City?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Mercure Krakow Fabryczna City on May 7, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mercure Krakow Fabryczna City?

This hotel is situated in Kraków City Centre within a short 19-minute walk of Kraków Plaza. You'll also find Main Market Square and Oskar Schindler Factory within a short drive.

Is there parking available at Mercure Krakow Fabryczna City?

Yes, parking is offered for PLN 70 per day. Wheelchair-accessible parking and bicycle parking are also available.

Does Mercure Krakow Fabryczna City include a casino?

No, Mercure Krakow Fabryczna City doesn't have a casino.

Is there an indoor pool at Mercure Krakow Fabryczna City?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Mercure Krakow Fabryczna City?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Mercure Krakow Fabryczna City?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Krakow Fabryczna City have a restaurant that serves breakfast?

Yes, Mercure Krakow Fabryczna City serves buffet breakfast for a surcharge on weekday mornings at FABRYCZNA 13.

Does Mercure Krakow Fabryczna City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Krakow Fabryczna City for a fee of PLN 100 per pet, per night.

Are there connecting rooms at Mercure Krakow Fabryczna City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Mercure Krakow Fabryczna City?

The closest major airport to Mercure Krakow Fabryczna City is John Paul II - Balice Airport (KRK), which is 11.5 mi away (40 minutes by car).

Are there rooms with balconies at Mercure Krakow Fabryczna City?

No, there aren't any guestrooms with balconies at Mercure Krakow Fabryczna City.

Does Mercure Krakow Fabryczna City have a wedding venue?

There are wedding services available at Mercure Krakow Fabryczna City if that's in your vacation plans.

Mercure Krakow Fabryczna City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 156 out of 209 reviews
Rating 8 - Good. 38 out of 209 reviews
Rating 6 - Okay. 8 out of 209 reviews
Rating 4 - Poor. 7 out of 209 reviews
Rating 2 - Terrible. 0 out of 209 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Grzegorz

Stayed 1 night in Jan 2026

10/10 Excellent

Aleksandra

Traveled with group
Liked: Cleanliness, staff & service, amenities
Cool spa area, good restaurant at the food hall, big rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Branislav

Business traveler
Liked: Cleanliness, staff & service, amenities
Just some highlights could improoved as some sparkling and still water with a few fruits and tea "corner " in the spa zone for refreshment
Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Lukas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was spot on
Stayed 1 night in Dec 2025

4/10 Poor

Mumtaz

Traveled with family
Liked: Cleanliness, amenities
Staff weren’t friendly. They just got the “task” done. Didn’t have any sense of hospitality. Room was ok but tv didn’t work and the shower was very damaged with water spraying in all directions. You can stay here but don’t expect a lot of warmth and hospitality
Stayed 3 nights in Dec 2025

6/10 Okay

Martin, Nottingham

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was clean, staff were friendly, breakfast was awesome -we booked without but paid on the morning 2 days out of 4. Our main gripe was our room appreared to be one of 3 on that floor without a shower - we asked to be moved but they were fully booked apart from one room in a higher price band or one in the lower. After checking the room images on my booking it shows pictures of both type of bathroom but it's not obvious. We really missed having a shower especially when the 'bath shower head' decided to rise up like a demented snake and soak all of my clean clothes. Other down point was the very slow tv. Location was good,30-40 min walk to old town - recommend going by the river. We would stay again if we decide to come back to Krakow.
Stayed 4 nights in Dec 2025

4/10 Poor

Hannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was really very disappointed by our check in We were asked to check in online early and did so by adding our passport details On arrival we had almost a 20m wait to be even seen, there was apparently no value in doing an online check in and the receptionist was both rude and despondent I look forward to hearing how you will remedy this Hannah
Stayed 3 nights in Dec 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room… Polite staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Stayed 4 nights in Dec 2025

4/10 Poor

Shane

Stayed 3 nights in Nov 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful and the room was amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rochelle

Stayed 3 nights in Aug 2025

10/10 Excellent

Danai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet little spot
Stayed 3 nights in May 2025

10/10 Excellent

Zeljana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food options + a cook school! Parking is close and easy! Not too far from city centre (walkable)
Stayed 3 nights in Aug 2025

10/10 Excellent

Sudhir, Baildon, Shipley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious rooms and good spread for breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Daryl

Superior

Stayed 3 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast. Very helpful staff. The pool, hot tub and spa facilities were fantastic. A great way to relax after a busy day sightseeing. Would love to come back!
Stayed 3 nights in Jul 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and the location was close to the centre of Krakow to travel by Tram in under 15 minutes making everything within easy reach.
Stayed 2 nights in Jul 2025

10/10 Excellent

Liz

Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent breakfast, facilities and friendly staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the comfort and super hospitality in a luxurious environment.
Stayed 7 nights in May 2025

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 4 nights in Apr 2025