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Mercure Krakow Fabryczna City

4.0 star property
Pet-friendly hotel with a sauna connected to the convention center in Kraków

Choose dates to view prices

Photo gallery for Mercure Krakow Fabryczna City

Miscellaneous
Exterior
Exterior
Business center
International cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Fabryczna 13, Kraków, 31553
  • Place, Tauron Arena Kraków
    ‪19 min walk‬
  • Place, Kraków Barbican
    ‪5 min drive‬
  • Place, Oskar Schindler Factory
    ‪5 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 1 Double Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(10 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kraków

Located in Kraków City Centre within a mile (2 km) of Tauron Arena Kraków, Mercure Krakow Fabryczna City is within 2 miles (3 km) of other popular sights such as Oskar Schindler Factory. This 195-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym. It's connected to the convention center in central Kraków and also close to Kraków Barbican and Main Market Square.

What's nearby

  • Cracovia Business Center - 14 min walk - 0.8 miles
  • Tauron Arena Kraków - 19 min walk - 1.0 mile
  • Royal Road - 4 min drive - 1.4 miles
  • Kraków Barbican - 5 min drive - 1.6 miles
  • Oskar Schindler Factory - 5 min drive - 1.5 miles

Getting around

  • Kraków Łobzów Station - 8 min drive
  • Kurdwanów P+R Station - 9 min drive
  • John Paul II - Balice Airport (KRK) - 40 min drive

Restaurants

  • ‪Tranquilo - ‬14 min walk
  • ‪Ramen Shop - ‬10 min walk
  • ‪Trattoria Da Marco - ‬12 min walk
  • ‪Dozo - ‬2 min walk
  • ‪Bloom Coffee & Wine - ‬2 min walk

About this property

Mercure Krakow Fabryczna City

Pet-friendly hotel with a sauna connected to the convention center in Kraków
Mercure Krakow Fabryczna City features an indoor pool, a children's pool, and a gym. If you drive, self parking is PLN 70 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 120 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a conference center.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Hair dryers, safes, and phones are also available. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Miscellaneous
Radisson RED Hotel & Radisson RED Apartments, Kraków
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 263 reviews
$87 nightly
The price is $93
Feb 9 - Feb 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FABRYCZNA 13
  • FABRYCZNA 13 BAR

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (23,681 square feet of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 100 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 135.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 135.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.

Property is also known as

Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków

Frequently asked questions

Is free cancellation available at Mercure Krakow Fabryczna City?

Mercure Krakow Fabryczna City offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Krakow Fabryczna City?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Mercure Krakow Fabryczna City on Feb 1, 2026 start from $86.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mercure Krakow Fabryczna City?

This hotel is situated in Kraków City Centre within a short 19-minute walk of Kraków Plaza. You'll also find Main Market Square and Oskar Schindler Factory within a short drive.

Is parking available on site at Mercure Krakow Fabryczna City?

Yes, parking is offered for PLN 70 per day. Accessible parking and bicycle parking are also available.

Does Mercure Krakow Fabryczna City include a casino?

No, Mercure Krakow Fabryczna City doesn't have a casino.

Is there an indoor pool at Mercure Krakow Fabryczna City?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Mercure Krakow Fabryczna City?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Krakow Fabryczna City?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Krakow Fabryczna City have a restaurant that serves breakfast?

Yes, Mercure Krakow Fabryczna City serves buffet breakfast for a surcharge on weekday mornings at FABRYCZNA 13.

Does Mercure Krakow Fabryczna City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Krakow Fabryczna City for a fee of PLN 100 per pet, per night.

Are there connecting rooms at Mercure Krakow Fabryczna City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Mercure Krakow Fabryczna City?

The closest major airport to Mercure Krakow Fabryczna City is John Paul II - Balice Airport (KRK), which is 11.5 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Mercure Krakow Fabryczna City?

No, there aren't any guestrooms with balconies at Mercure Krakow Fabryczna City.

Does Mercure Krakow Fabryczna City have a wedding venue?

There are wedding services available at Mercure Krakow Fabryczna City if that's in your vacation plans.

Mercure Krakow Fabryczna City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 144 out of 195 reviews
Rating 8 - Good. 37 out of 195 reviews
Rating 6 - Okay. 8 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 0 out of 195 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room… Polite staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Rochelle

Stayed 3 nights in Aug 2025

10/10 Excellent

Danai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet little spot
Stayed 3 nights in May 2025

10/10 Excellent

Zeljana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food options + a cook school! Parking is close and easy! Not too far from city centre (walkable)
Stayed 3 nights in Aug 2025

10/10 Excellent

Sudhir, Baildon, Shipley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious rooms and good spread for breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Daryl

Superior

Stayed 3 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast. Very helpful staff. The pool, hot tub and spa facilities were fantastic. A great way to relax after a busy day sightseeing. Would love to come back!
Stayed 3 nights in Jul 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and the location was close to the centre of Krakow to travel by Tram in under 15 minutes making everything within easy reach.
Stayed 2 nights in Jul 2025

10/10 Excellent

Liz

Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent breakfast, facilities and friendly staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the comfort and super hospitality in a luxurious environment.
Stayed 7 nights in May 2025

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Frances Sin Wah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast has a lot of choices. There is self parking outside the hotel, everyday after 8pm to 10am and Sunday all day is free parking so no need to pay the hotel for their underground parking if you go on a weekend. The hotel is clean and modern and rooms are spacious, overall a very good choice.
Stayed 3 nights in Apr 2025

8/10 Good

Ewa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Petr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel with great service, swimming pool and delicious and rich breakfasts.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julio, Chelmsford

Stayed 3 nights in Jan 2025

10/10 Excellent

Jolly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff, i recommend
Stayed 3 nights in Mar 2025

4/10 Poor

Konrad, Toronto

Liked: Property conditions & facilities
Disliked: Staff & service
I chose this hotel in Krakow after reaching out to the GM in advance to ask if anything special could be done for my birthday and to honor my parents. I clearly stated I was selecting a hotel based on the response and mentioned I was an Expedia Platinum member, which usually ensures upgrades and elevated service. I received warm replies from the GM and reservations manager, with one offering a “Privilege Room.” No fees were mentioned — it felt like a gesture tied to my reason for travel and loyalty status. Upon arrival, there was no acknowledgment, special welcome, or upgrade. I was placed in a standard fourth-floor room, which was neither quiet nor ideal. On my third night, I was surrounded by loud party guests at 2 AM. My complaints were dismissed, and I had to request a room change myself in the middle of the night — eventually moved to a quieter tower. When I raised concerns with the GM, I was met with blame and deflection, including being told that because I booked via Expedia, I wasn’t entitled to what had been offered. Only after pushing was I offered a complimentary dinner. The only exceptional service came from the server that night — her warmth and care were unmatched. The location is also inconvenient — a 40-minute walk to the city center. The gym and pool are public and overcrowded. A true hospitality pro would’ve acted immediately. Guests should leave feeling valued, not gaslit or dismissed — especially when their intentions were clearly stated from the start
Stayed 11 nights in Mar 2025

6/10 Okay

Christiaan

Stayed 3 nights in Dec 2024

8/10 Good

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, rooms lovely and by far the best ever breakfast I have ever had in a hotel - worth staying here just for that. Only tiny grip would be tea / coffee facilities do not appear to be replenished in the room meaning that you need to ask reception for coffee sachets and creamer. Location is slightly out of the main area meaning you need to get a tram and walk for approx 5-10 mins from whichever stop you use. This wasnt a problem for us as used to using public transport options abroad but maybe if you are not so confident.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a really fancy, new part of town. Its a "city within a city". Fun place to hang out for locals and people from out of town alike. Free access to the sauna and pool is really awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Piotr

Stayed 1 night in Mar 2025

10/10 Excellent

Terrance, New York

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

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