Grecotel Kos Imperial Thalasso5.0 out of 5.0
Recent guest reviews
We travelled to this hotel as a familly with our 3 older children ( 2 university age and one post GCSE) and based our visit on previous tripadvisor reviews . We had 3 rooms in the main building and had the all inclusive premium plus package. Prior to travel we had noted some reviewers had noted the rooms to be dated. Although we appreciate these opinions we found the rooms to be very spacious and absolutely fine with large balconies and perfectly in line with a five star hotel we might expect in this in this region. I have held a Hilton Diamond card for several years and although a different style of hotel we found this hotel to be a great place to have a holiday . The food in the lunchtime and evening buffet was amazingly varied from day to day and although we had the opportunity to use the Al a Carte restaurant(which also looked excellent especially for couples)for one of the nights ,all of us preferred to use the buffet restaurant.throughout the stay. The staff were extremely friendly and helpful throughout the stay and if there were any problems they were dealt with immediately. We felt there was an excellent selection of food and also drinks through the day and better than we expected with the addition of cocktails as an option. We would agree the entertainment was average and could have been slightly better. Some drinks were extra charge but those which were included were more than enough for a reasonable 5 star selection. The swimming pools are excellent and the hotel is adjacent to the sea . Kos town is a short 2 euro bus ride. I would like to emphasise again that the staff at this hotel are truly excellent in every department and do an incredible job to make this a great destination. They deserve a lot of credit for thier great work. For definite we would travel to this hotel again if we were visiting this region.
A hotel in need of a touch up... very uncomfortable beds. Nice staff but restaurant staff were very slow. We had "all inclusive" and the dining hall was a bit like a school dining area. I'm sorry to say that we wouldn't book this place again.
Lets start this review with a big compliment. The staff at Grecotel really makes your stay outstanding! The level of service is of a high standard. The gardens are well maintained, equipped with nice trees, beautiful plants and flowers. Accommodation As far as the accommodation itself, Grecotel Kos Imperial must admit that all rooms are outdated, even those which are located at the beach side, the so called bungalow type beach front. Although these rooms may have been equipped with 2 nice lounge chairs as well as 'new' beds, the interior and particulary the bathrooms need a major upgrade. It all functions, but rated as a 5 star hotel, this is not a 5 star standard, definitely not. Therefore I would rate this hotel as a 4+ star hotel. Tip: at least replace all mattresses on the beds....mine was totally warn out (as may others I have heard) and I was laying on a wooden board with some spirals sticking out which suppose to be a matras in the past. I might be wrong, but I have a strong feeling that these beds are quite old already. if not, than it is penny wise pound foolish. The staff has offered me to cover the old matras with a topper, but this is not very helpful I can say, sorry. Food and beverages The quality of the food is OK, let say... just above average; not great, but also not bad. There is 1 main restaurant which opens in the morning for breakfast as well as for diner during the evenings. Besides this restaurant they claim to have 2 a la carte restaurant, 1 near the beach and one upstairs. If you have booked premium plus, you may choose 1 a la carte restaurant to stay at during your entire booking period. Weird if you ask me, since many hotels have limited such options to once or twice a week. So, even if you stay 14 or 21 day's, you are allowed to have diner only 1 time! This brings you back to the main buffet restaurant which is overcrowded with people between 18.30 and 21.00. It becomes more pleasant just after 21.00 except for the fact that you are forced to sit inside (hot and not cosy) due to no visibility on the beautiful terras outside. There is no light at all except for one big spotlight in the upper right corner of the outer wall of the building. For a mine worker such a light works perfectly, but not for a terras full of guests which paid a tremendous amount of money for this accommodation (+/- 7.3K for 13 days). You will not be able to recognise the food you just putted on your plate. It might be a could idea to put some candles on the tables as well as to fix 3 English style lampposts onto the terras. Tip: turn the restaurant near the beach into a sea food restaurant, also during diner times!!!. Why ''Asian oriented'' food during the evening, if the sea is just 20m away and some locally catched fish can be presented on the plates the same day? Premium Plus For those who don't want to think about spending money on food and beverages during their stay, P.P (premium plus) might be a good idea. However, financially this option is very expensive (except maybe for Russian, Czech and so on.... which drink and eat the whole day), especially in combination with the limitation on restaurants. At the moment of writing this review, I have been driving towards Kos Centre every evening to experience the local kitchen, although I have booked P.P. And I have to admit, it is so much more fun than sitting at the same buffet restaurant for 13 days on a row. I would definitely stayed at this resort if I had a choice between 4 a la cart restaurants and 1 buffet restaurant. Admit, the Turkish resorts understand the principle of all inclusive way better than the Greece. It seems to be that financially the P.P option is working against this hotel. I have experienced more than once that people without a PP privilege order food and drinks easily. Just say a room number from which you know they have paid for P.P and your holiday starts right away! Easy does it....... Grecotel Kos has a concept which P.P members don't have to wear a bracelet, instead you need to show a card or just say a room number. I have not been asked once, so I could have saved at least 220 EUR (2 adults, 2 kids) a day on P.P. Tip: Only in high season (July 1st until Sept 1st) you have 2 options to choice from: 1 room, 1 night, including breakfast OR a room + P.P during your entire stay. This makes it easy for everybody, even for your own staff and fellow guests. Or bring back the bracelets... Entertainment The animation and Grecoland team do a fantastic job to entertain the children and children only! They claim to provide sports activities for those that like to keep up their routine or just try something new on holidays, however this is very limited. Really it is.... Do some pools games, action and so on......Even fun to watch if you don't want to participate. A big mistake is the fact that their is not music at all, even not at the pool bar. How come? Only twice a day during aqua gym. And on those moments you see your guests starting to smile, but only for a short period of time..... The evening shows are a big no go, sorry guys..... Nice to entertain kids up to an age of 11, but come on.... I know the team try their utmost, but this performance is nice to do on private parties at home or at high school, not at a '5' star hotel, seriously no. Tip: Live music (bands, locals....you name it), white party every Friday, you name it...or a professional show. Make some concrete chairs at the counter of the pool bar. How do you want us to drink a softdrink or beer at this moment? This hotel has great potential, but has been blinded over the years.....Really they are. As a staff member I would be amongst my guest to experience what they experience. Also have a look at your competitors (see what you can use and make it your own). Don't take something for granted, push yourselves to higher standards every time. I wish you all the best!
This was our 4th family vacation at the Grecotel Kos Imperial Thalasso and we greatly enjoyed it. Since our last visit in 2015, there have been a few modifications to provide greater comfort and facilities to their guests. We arrived late on a Saturday evening and after a brief check-in were whisked to our room by means of a golf buggy. We had a family room with by one of the large pools, near the outside bar. Unless you want to be in bed before 11pm every night, there is no worry about any noise from the bar affecting your sleep, as the entertainment finished around 10:30. Bear in mind, this is mainly a family hotel and as such noise levels are kept at a minimum. Our room was kitted out with a large flat screen tv, cd player and separate sleeping quarters for children and adults. There was a fruit basket to welcome us, plus water and a bottle of wine in the fridge. Breakfast and dinner are served in the main restaurant, where you are greeted at the door by the smiling faces of one or two staff members. Breakfast is plentiful and varied, as is dinner. Lunch is served at the pool bar restaurant and offers soup, salads, grilled fish/meat and veg dishes and the food is delicious. There is always chips and pizza for the fussy eaters. Bus rides into Kos town are about 15-20 mins and cost EUR2 per person. The animation and Grecoland team do a fantastic job to entertain the children and provide sports activities for those that like to keep up their routine or just try something new on holidays. The pools were never crowded at the beginning of June and plenty of sun loungers to be had. The large pools are saltwater pools and the kids' pool is chlorinated. The beach is pebble and rocks, so it is advisable to bring shoes, but also bring a snorkling mask, as there are plenty of fish and no strong currents. The staff at Grecotel really makes your stay outstanding. After 4 vacations here we are as happy to see the lovely surroundings as much as the familiar faces, knowing that we can really relax and enjoy our stay. During our stay this time we visited the island of Nisyros, which can be reached via ferry from Kardamena. You can book with any of the tour operators in Kos town and I think we paid around EUR70. This included a pick up from the hotel and transfer to Kardamena, ferry ride and a bus trip to the volcano crater and back to the harbour. Be warned about the bus ride: serpentine roads and steep drops....not for the fainthearted! It's definitely worth having a walk around the village near the harbour. Lots of little shops with more than just the usual tourist trinkets and some lovely restaurants. Look for Ireni's restaurant, where we were served complimentary candied zucchini with Greek yoghurt for dessert, YUM. Nisyros is worth staying a night or two to explore a bit further. We will definitely be back to Grecotel as soon as possible. The hotel's hospitability is outstanding and is a home from home for us. Not just us, evident from the amount of people we bumped into who we met at our previous stays.
Lovely hotel, good food and service. Did feel in the minority I'd say 10% british the majority German with there usual superior attitude. I did see a lGerman ady shouting at British children to move out of her way in the pool as she was swimming, really!! Negatives all pools salt water and the sea pebbles, good shop tho to buy swimming shoes, great for snorkelling. No kettle in the room to make my must have coffee ( the pool bar coffee is wonderful tho). Some drinks are included in the premium plus (£'ssss) some not, I don't really like to have to ask if this is ok or not but they are quick to tell you no!! Would I recommend yes, will I return sadly not.
On arriving at the hotel check in was efficient and informative but would have appreciated a drink. We were taken with our luggage by golf cart to our room. Again all the facilities within the room were explained to us. The room was spotlessly clean with plenty of wardrobe space, the bed had a hard mattress and the bathroom was very big with a bath and a shower. The view was to die for even though we had only booked a partial sea view it was full on and only twenty yards from the beach. The food was some of the best we have had, all the meat was tender, the bacon was the most British i have come across and a small thing but most welcome the chips were always hot . At night time I asked for a red wine "Large or small sir?" so i went for the large this actually meant a full bottle. We were entitled to one a la carte meal but we so enjoyed the main buffet restaurant we didnt bother to use the offer. Lunch was in the taverna not far from the beach and the choice was again extensive. There are at least four swimming pools with the largest(and I do mean large) having a swim up bar. We never had any trouble getting a sunshade and beds although we preferred the beach to the pool until late afternoon but remember to take pool shoes as it is a pebble beach. The staff were brilliant extremely friendly and efficient but never in your face and nothing seemed too much trouble for them. The complex is well laid out and feels very spacious but not far to walk in any direction. We had room 622 and we wouldn't have wanted any other one. There is a free bottle of water and white wine in your mini bar that is complementary the rest is to pay for. The only downside was the nightly entertainment was mainly poor ( no different from most hotels) didn't bother us and it finished promptly at 22:30 each night.
We found this hotel brilliant. Food was excellent big variety what if call normal food for fussy people and more exotic for those that like it. Lots of desserts and the a la carte restaurant was lovely too I was pregnant so they catered for my needs :) Right on the beach front which was lovely as it wasn't busy and lots of sunbeds to choose from. Pools were gorgeous and the little lazy river type. It was good there's a rockery bit with a waterfall great for pictures and to mess about in. The pools were all salt water. There was plenty of pools 3 I think if I remember rightly all massive ! They put on some activities in the pool if you wanted to join in. There was a pool bar too so you could have drinks in the pool which I think a lot of people didn't realise. For all inclusive water was available whenever toy wanted in bottles which we took advantage off and ice cream :) We even saw to off the people off Hollyoaks that stayed at the hotel at the same time as us which was awesome ! Beautiful surroundings pools garden etc The staff were always polite and say hello as you walk past. The service from the waiters was good they topped your drinks up when you needed it :) for meal times . Lunch wAs good served outside under a canopy was a help your self type thing. The spa was good in the pool there was different water featured etc I couldn't use many as I was pregnant but my other half did and I was just in there with him. There was a jacussi outside in the spa.
We stayed in the Grecotel for 11 nights on premium plus their version of all inclusive. We booked the holiday through Thomson's. Overall this is a lovely hotel with a fantastic pool scene, here are some of the pros & cons from our experience. PROS Great looking hotel that is clean & well kept. The pools are immaculate & there were always sun beds (comfortable ones too)... we rarely went down before 9.30am. The food in the hotel is amazing for an all inclusive, lots of variety & flavour. There is also a good choice of drinks included, we liked the choice of wine by the bottle. There is a bus stop right outside the front of the hotel that takes you to kos town and it costs 10euro in a cab which is easily booked at reception. The one free ala carte evening was really nice, make sure you book in advance. Kos island is superb, we loved every part. We booked a hire car from kosmo in the hotel, the guy was great & the company adopted a no quibble, no issue attitude. We explored all beaches and kefelos in a day ... best day of our holiday & I would definitely recommend doing this. We used our phones as sat nav & the roads were generally very quiet & there were lots of places to park at every destination! CONS It wasn't really clear what was or wasn't included in the premium plus I.e snacks like toasties & ice cream are included outside of the buffet hours- we didn't know this until our second week-so make sure you ask upfront. The lift was a major issue, it was very unreliable and regularly broke down. I have a severe mobility issue and being on the 4th floor (8flights of stairs) we had to complain a number of times and ultimately requested to be moved-which was accommodated but only once the thomson's rep complained for us. There were a number of mixed messages at reception and some confusion, one big one being our taxi wasn't pre-booked booked as requested for our departure! Luckily one was quickly arranged without the reception fully disclosing the error! The beach is very rocky, you will definitely need good footwear to access, although it is very pretty. The beds are quite hard & uncomfortable, although from previous reviews this seems common in Greece. I think if we were to come back to kos, we wouldn't rule this hotel out, although I would likely review others first.
My wife and I stayed here for ten days in early summer. Overall it has to be said that the hotel does pride itself on trying to provide high standards; staff are extremely polite and eager to help. The grounds and hotel itself are immaculately clean and well maintained and, if entertainment is your thing, there is a varied show each night. Be warned there are few hotel rooms where you can escape the noise and an early night is not possible. Such is the design of the hotel that nearly all rooms are very close if not directly next to the entertainment area. This is probably the noisiest hotel we’ve stayed at; again, not an issue if you plan some revelling. The big issue for us was the swarms of flies at meal times. My wife and I are very well travelled and are well aware that flies can be the bane of many warm climates but having them infest food at meal times is not acceptable and is easily avoidable. At the early part of our holiday we ate three times in the hotel restaurant but were forced at great expense to eat away thereafter. There were huge numbers of flies all over the buffet food; I am not referring here to one or two but quite frankly something akin to swarms. I am not someone to throw my dinner in the air having had a random fly land upon it but I do object to getting to the restaurant and seeing that the local fly population has had first pickings. As I said we are well travelled across the world but have never stayed at any other establishment which has such an indifference to flies contaminating guests’ food. When we raised the issue with the hotel Guest Relations officer she acknowledged there was a problem and advised that other guests had complained; however, the management were essentially of the view that flies were to be expected and there was no realistic way of preventing them from contaminating food. This is of course nonsense. We have stayed in dozens of hotels, some in much more rudimentary parts of the world than Greece, which do not expect guests to each food which has been covered in insects. Simple food covers would be a good start; keeping doors and windows closed but with air-conditioning on another good step. Either way the situation at the hotel is deeply unhygienic and would never meet British food hygiene standards. My only other observation would be in respect of the hotel rooms’ bathing facilities. The bathrooms have no doors on them and the toilet and shower cubicle have clear glass doors. Probably not an issue for couples or close family but, if you have certain inhibitions or are planning on sharing a room with someone who you are not particularly intimate with, be warned that there is a distinct lack of privacy in the bathroom. Oh, and the walls are paper thin; we were treated to the delight of hearing our neighbour vomit each morning or speaking in very ordinary tones about the outcome of his bowel movements. We wouldn’t go back to this hotel purely because of the infestation of flies at meal times. If you like eating what the flies have left then you should be fine.
Would really recommend if you want a chilled time . Food very good , nicely presented with lots of choices. The hotel has a beach which has pebbles so do take a pair a water shoes if you want swimming in the sea it save hobbling into the water. Even though the hotel is quite big none of the areas felt crowded. Staff lovely and very helpful. The spa had some daily classes I went to a couple and the instructor was good . There is a bus that goes into Kos which is quite reliable. We were told it was a 20 walk into Kos . Yes to the edge of Kos but it's an hours walk to the harbour from the hotel .
- Free breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Located in Psalidi within 2 miles (3 km) of Agios Fokas Beach, Grecotel Kos Imperial Thalasso is within a few miles (5 km) of Kos Marina. This 384-room, 5-star aparthotel welcomes guests with conveniences like a full-service spa, a private beach, and an indoor pool. Kos Thermes is also nearby.
Free breakfast is included with your stay. There are ample dining options with 4 onsite restaurants, including Lagoon Main Restaurant, which has pool views. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
All of Grecotel Kos Imperial Thalasso's 384 soundproofed apartments provide furnished balconies, refrigerators, and minibars. For entertainment, guests can expect to find satellite TV. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes and phones are other standard amenities.
At Grecotel Kos Imperial Thalasso, guests enjoy a full-service spa, an indoor pool, and a lazy river. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach aparthotel include a children's pool, a health club, and outdoor tennis courts.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 912 reviews