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Located within a 5-minute walk of Kobe Fashion Museum, Kobe Bay Sheraton Hotel & Towers is within a 15-minute stroll of Kobe City Koiso Memorial Museum of Art. This 270-room, 4-star hotel welcomes guests with 4 restaurants, an indoor pool, and a 24-hour fitness center. Also nearby are Dekapathos and Hakutsuru Sake Brewery Museum.

Dining

Relish the French cuisine at Kobe Grill, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.

Rooms

All 270 air-conditioned rooms provide minibars, free bottled water, and safes. TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. In-room massages are available, and other amenities include phones and desks.

Property features

Kobe Bay Sheraton Hotel & Towers features a nightclub, an indoor pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for JPY 1800 per person one way. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this hot springs hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.

Highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Nightclub

Hotel Amenities

Hotel Amenities

In addition to hot springs, Kobe Bay Sheraton Hotel & Towers features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 3 bars/lounges. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 4-star property offers access to limo/town car service and a meeting room. This business-friendly hotel also offers a health club, a nightclub, and a sauna. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Kobe Bay Sheraton Hotel & Towers has designated areas for smoking.

  • Airport transportation (surcharge) 
  • Conference space 
  • Total number of rooms - 270 
  • Number of floors - 21 
  • Number of bars/lounges - 3 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Safe-deposit box at front desk 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Limo or Town Car service available 
  • One meeting room 
  • Nightclub 
  • Porter/bellhop 
  • Luggage storage 
  • Free self parking 
  • Year Built 1992 
  • Number of restaurants - 4 
  • Tennis on site 
  • Outdoor tennis courts - 2 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Pay movies 
  • In-room climate control (air conditioning) 
  • Access via exterior corridors 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • In-room safe 
  • Desk 
  • Television 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Room service (limited hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to Do

Hot springs, outdoor tennis courts, and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site 
  • Bicycle rentals on site 
  • Tennis lessons on site 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 2970 per person (approximately)
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Kobe Bay Sheraton Hotel
  • Kobe Sheraton
  • Sheraton Kobe
  • Kobe Bay Sheraton Hotel Towers
  • Kobe Bay Sheraton Hotel & Towers
  • Kobe Bay Sheraton Towers

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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