Hotel Okura Kobe

4.0 star property
Waterfront hotel with 3 restaurants and a health club

Choose dates to view prices

Photo gallery for Hotel Okura Kobe

Blackout drapes, iron/ironing board, free WiFi, bed sheets
Daily buffet breakfast (JPY 3800 per person)
Front of property - evening/night
Lobby
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking available

Explore the area

View in a map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Place, Meriken Park
    ‪1 min walk‬
  • Place, Motomachi Shopping Street
    ‪4 min walk‬
  • Place, Kobe Harborland
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪95 min drive‬

Room options

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Twin Suite, Smoking

  • 796 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(10 reviews)
  • 285 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(5 reviews)
  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room, Non Smoking (6-15F, Main floor)

8.0 out of 10
Very good
(7 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(16 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(9 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.2 out of 10
Wonderful
(17 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.6 out of 10
Exceptional
(19 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(11 reviews)
  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Standard Triple Room, Non Smoking (6-15F, Main floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Run of the House (Bed and Smoking types are not guaranteed) for 2pax

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room with West Harbor View, Non Smoking (16F-27F)

  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.6 out of 10
Exceptional
(8 reviews)
  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 398 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Twin Suite, Non-Smoking

  • 796 sq ft
  • Sleeps 2
  • 2 Twin Beds

King or Double Suite, Smoking

  • 828 sq ft
  • Sleeps 2
  • 1 King Bed

Authentic Floor Deluxe Twin Room

  • Sleeps 2

Authentic Floor Standard Twin Room

  • Sleeps 2

Authentic Floor Standard Double Room

  • Sleeps 2

Run Of House

  • Sleeps 3

Japanese Western Room

  • Sleeps 4

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Run of the House (Bed and Smoking types are not guaranteed) for 1 pax

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Main Floor Standard Double Room Non smoking

  • Sleeps 2

Twin Suite Non smoking

  • Sleeps 2

Main Floor Standard Triple Room Non smoking

  • Sleeps 3

Main Floor Deluxe Room Non smoking

  • Sleeps 1

Main Floor Deluxe Queen Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Queen Suite Smoking

  • Sleeps 2

Twin Suite Smoking

  • Sleeps 2

Main Floor Standard Twin Room Non smoking

  • Sleeps 2

Main Floor Standard Room Non smoking

  • Sleeps 1

Main Floor Deluxe Twin Room Non smoking

  • Sleeps 2

Authentic Floor Deluxe Queen Room Non smoking

  • Sleeps 2

Authentic Floor Deluxe Triple Room Non smoking

  • Sleeps 3

Main Floor Deluxe Triple Room Non smoking

  • Sleeps 3

Authentic Floor Standard Room Non smoking

  • Sleeps 1

Authentic Floor Deluxe Room Non smoking

  • Sleeps 1

[Non-smoking] Sky View Floor Standard Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Deluxe Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Deluxe Triple 28th To 33rd Floors For 3 People

  • Sleeps 3

[Non-smoking] Sky View Floor Standard Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1

[Non-smoking] Sky View Floor Standard Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Deluxe Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Connecting Room 28th To 33rd Floors For 4 To 6 People

  • Sleeps 6

[Non-smoking] Sky View Floor Deluxe Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1

About the neighborhood

Kobe

Located in Kobe City Centre, Hotel Okura Kobe is adjacent to Meriken Park and within a 5-minute walk of other popular sights like Kawasaki Good Times World. This 4-star hotel has 468 rooms and welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Meriken Park - 1 min walk - 0.1 miles
  • Kobe Tower - 3 min walk - 0.2 miles
  • Motomachi Shopping Street - 4 min walk - 0.3 miles
  • Kobe Harborland - 7 min walk - 0.4 miles
  • Kobe Anpanman Children's Museum & Mall - 11 min walk - 0.6 miles

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 20 min walk
  • Kansai Intl. Airport (KIX) - 66 min drive

Restaurants

  • ‪カフェレストラン カメリア - ‬5 min walk
  • ‪有明 - ‬1 min walk
  • ‪桃花林 - ‬1 min walk
  • ‪cafe&bar anthem (アンセム) - ‬4 min walk
  • ‪パティスリー モンプリュ (patisserie Mont Plus) - ‬4 min walk

About this property

Hotel Okura Kobe

Waterfront hotel with 3 restaurants and a health club
At Hotel Okura Kobe, guests enjoy an indoor pool, a gym, and a sauna. If you drive, self parking is JPY 1000 per night, and there's also a free train station shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this golf hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
Guests can expect 26-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators and phones are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on the 22nd to 33rd floors on January 28, from 11 PM until 4 AM on January 29, 2026. All facilities that use power, including elevators, will not be available during this time.
A scheduled power outage will take place on the sixth to 21st floors on January 8, 2026, from 12:30-5 AM, and from 9 PM to 5 AM in the parking area and the banquet hall. All facilities that use power will not be available during this time.

Renovations and closures

The property will be renovating from January 8 2026 to January 8 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for JPY 1265.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

Are free cancellation options available at Hotel Okura Kobe?

Hotel Okura Kobe offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do near Hotel Okura Kobe?

This hotel is situated in Kobe City Centre within a short 3-minute walk of Meriken Park and also 11 minutes on foot from Kobe Harborland. You'll also find Motomachi Shopping Street and Kobe Tower less than a mile away.

Is there parking available at Hotel Okura Kobe?

Yes, parking is offered for JPY 1,000 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Hotel Okura Kobe include a casino on the premises?

No, Hotel Okura Kobe doesn't have a casino.

Will I find an indoor pool at Hotel Okura Kobe?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from July until August.

What amenities will couples enjoy at Hotel Okura Kobe?

This waterfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and 3 restaurants.

Does Hotel Okura Kobe have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Okura Kobe have a restaurant that serves breakfast?

Yes, Hotel Okura Kobe has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Okura Kobe allow pets to stay for free?

No, pets aren't allowed at Hotel Okura Kobe though service animals are welcome.

Does Hotel Okura Kobe have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Okura Kobe?

The closest major airport to Hotel Okura Kobe is Kobe Airport (UKB), which is 7.1 mi away (18 minutes by car). Another top airport is Itami Airport (ITM), which is located 22.5 mi away (46-minute drive).

Are there rooms with balconies that I can book at Hotel Okura Kobe?

No, at Hotel Okura Kobe, there aren't any guestrooms that list a balcony.

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1023 reviews
Rating 8 - Good. 229 out of 1023 reviews
Rating 6 - Okay. 55 out of 1023 reviews
Rating 4 - Poor. 18 out of 1023 reviews
Rating 2 - Terrible. 16 out of 1023 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Stayed 6 nights in Jul 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good location and has very nice views.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic, close to everything with friendly staff and helpful. Fantastic that they have a free shuttle bus too and free use of washing machines
Stayed 1 night in Jul 2025

6/10 Okay

MASAYOSHI

Traveled with family and small children
Disliked: Amenities
Great service and facilities, but everything is a bit old.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nici

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed a night but the views from my room were incredible and the service by the staff was great as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Mei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and lived up to the western room standards. I had a harbor facing room, so it was a great view of the harbor and the boats.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carter

Stayed 2 nights in Jun 2025

10/10 Excellent

Sachiko

Stayed 3 nights in Jun 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel has blue shuttle bus from Shin Kobe train station. Lovely, quiet dated hotel on the water front with several dining options and small convenience store. Room was clean and spacious but had peeling wall paper and a view of the freeway which was a bit noisy. Requested room change but were told we would need to pay for upgrade. At $180 for room, we did not upgrade. We selected this hotel for the pool. BE AWARE pool is in a health club they charge $20 each to use and is not suitable for younger children as you are expected to swim in a lane. Likely that is in the fine print somewhere I missed. Likely you can find a cheaper better option and skip the pool
Stayed 1 night in Jun 2025

8/10 Good

PUI MAN

Stayed 3 nights in Jun 2025

10/10 Excellent

Jiting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great central location. Right at Merican Park in Kobe, you get to see the night lights and it’s easy to get to shopping and food
Stayed 3 nights in May 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely classy hotel. Comfortable, welcoming, very nice restaurant. Excellent location.
Stayed 1 night in May 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from the moment we stepped out of the taxi to when we left the hotel. The staff were attentive, friendly and helpful. Made us feel valued and special. Beautiful room with great views. Fantastic location. We loved Kobe and our hotel. This was a fantastic experience for the hotel and the town. Would recommend both visiting Kobe and staying at the Hotel Okura Kobe.
Stayed 1 night in May 2025

10/10 Excellent

Sara Edilia

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in had plenty of space for luggage and leg room to walk around, perfect for at least two people. Very comfortable. Room service was very good too! Only warnings I'd give is that the property is a little bit far from the stations. You can still walk to them but it might be a bit of a walk unless you're willing to taxi to them and back. Taxis regularly stop in front of the hotel so they're easy to get.
Stayed 10 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big hotel. Twin standard room was very big. Very comfortable. Vibe is more towards older / sophisticated / formal. We didn’t do more than sleep there. Breakfast buffet was twice what paid in Kyoto so we skipped it. Easy walk to China Town / JR line station. Shin line is farther, not walking distance. Lots of restaurant's in the area. We day tripped to Himeji and Osaka from Kobe. Good location.
Stayed 2 nights in May 2025

10/10 Excellent

Etsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No pool

The description states pool. Did not expect to have to pay to use it. It should say no pool. Or add the cost to room stay. Will not stay again
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star hotel, our room had a magnificent view of the port area and was a very comfortable place to be. City and port loop buses stop outside and motomachi station is a 15 minute walk. I would stay there again without question.
Stayed 8 nights in May 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Larry

.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025