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Kobe Portopia Hotel

4.5 star property
Luxury hotel with 9 restaurants and a full-service spa

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Photo gallery for Kobe Portopia Hotel

Exterior
Lobby
Lobby
Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Explore the area

View in a map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Place, Port of Kobe
    ‪1 min walk‬
  • Place, Kobe International Exhibition Hall
    ‪2 min walk‬
  • Place, Kobe Convention Center
    ‪3 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪99 min drive‬

Room options

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

8.8 out of 10
Excellent
(23 reviews)
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

8.0 out of 10
Very good
(6 reviews)
  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Double Room, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(94 reviews)
  • 241 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Non-Smoking (South Building, South Resort Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 414 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 414 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non-Smoking (South Building, South Resort Floor)

8.4 out of 10
Very good
(9 reviews)
  • 414 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.6 out of 10
Excellent
(21 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)
  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.8 out of 10
Excellent
(8 reviews)
  • 295 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 319 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking (Main Building)

9.8 out of 10
Exceptional
(12 reviews)
  • 241 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 241 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

9.0 out of 10
Wonderful
(11 reviews)
  • 241 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building, Superior Floor Twin Room, Non-smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 414 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 294 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, iron/ironing board, free WiFi, bed sheets

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 241 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 319 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Triple Room, Non-Smoking

  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Double Room, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Suite Twin

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Suite Twin

  • Sleeps 2

View all photos for Main Building Executive Celebrity Suite Twin

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Main Building Executive Celebrity Suite Twin

  • Sleeps 2

View all photos for Main Building Premier Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Premier Twin Room

  • Sleeps 2

View all photos for South Building Resort Double Room

Lobby

South Building Resort Double Room

  • Sleeps 2

View all photos for Main Building Harborview Deluxe Twin

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Harborview Deluxe Twin

  • Sleeps 2

View all photos for South Building Junior Suite Twin

Desk, iron/ironing board, free WiFi, bed sheets

South Building Junior Suite Twin

  • Sleeps 2

View all photos for South Building Senior Suite Twin

Living area | 30-inch TV with digital channels

South Building Senior Suite Twin

  • Sleeps 2

View all photos for Main Building Executive Corner Suite Double

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Corner Suite Double

  • Sleeps 2

View all photos for Run Of House

Lobby

Run Of House

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Main Building Superior Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Queen Room

  • Sleeps 2

View all photos for Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Single Room

  • Sleeps 1

View all photos for Main Building Mid Century Semi Double Room

Lobby

Main Building Mid Century Semi Double Room

  • Sleeps 2

View all photos for Main Building Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Twin Room

  • Sleeps 2

View all photos for Main Building Mid Century Twin Room

Lobby

Main Building Mid Century Twin Room

  • Sleeps 2

View all photos for Main Building Executive Club Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Twin Room

  • Sleeps 2

View all photos for South Building Resort Twin Room

Lobby

South Building Resort Twin Room

  • Sleeps 2

View all photos for South Building Resort Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

South Building Resort Triple Room

  • Sleeps 3

View all photos for Main Building Mid Century Queen Room

Lobby

Main Building Mid Century Queen Room

  • Sleeps 2

View all photos for Main Building Executive Club Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Queen Room

  • Sleeps 2

View all photos for Main Building View Bath Deluxe Twin

Desk, iron/ironing board, free WiFi, bed sheets

Main Building View Bath Deluxe Twin

  • Sleeps 2

View all photos for South Building Resort Quadruple Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

South Building Resort Quadruple Room Non Smoking

  • Sleeps 4

View all photos for Main Building Standard Single Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Single Room Non Smoking

  • Sleeps 1

View all photos for Main Building Standard Twin Room Non Smoking

Lobby

Main Building Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Main Building Standard Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Triple Room Non smoking

  • Sleeps 3

View all photos for Main Building Superior Semi Double Room Non Smoking

Lobby

Main Building Superior Semi Double Room Non Smoking

  • Sleeps 2

View all photos for Main Building Superior Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Triple Room Non smoking

  • Sleeps 3

View all photos for Main Building Mid Century Triple Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Triple Room Non Smoking

  • Sleeps 3

View all photos for Main Building Premier Semi Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Premier Semi Double Room Non Smoking

  • Sleeps 2

View all photos for Main Building Premier Queen Room Non Smoking

Lobby

Main Building Premier Queen Room Non Smoking

  • Sleeps 2

View all photos for Main Building Standard Small Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2

About the neighborhood

Kobe

Located in Chuo Ward, Kobe Portopia Hotel is adjacent to Port of Kobe and within a mile (2 km) of other popular sights like Kobe Animal Kingdom. This 737-room, 4.5-star hotel has 9 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Port of Kobe - 1 min walk - 0.0 miles
  • Kobe International Exhibition Hall - 2 min walk - 0.1 miles
  • World Memorial Hall - 3 min walk - 0.2 miles
  • Kobe Convention Center - 3 min walk - 0.2 miles
  • Kobe Animal Kingdom - 18 min walk - 1.0 mile

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Kansai Intl. Airport (KIX) - 71 min drive

Restaurants

  • ‪IKEAレストラン - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪すし萬神戸ポートピアホテル店 - ‬2 min walk
  • ‪但馬 (Tajima) - ‬2 min walk
  • ‪Tully's Coffee - ‬7 min walk

About this property

Kobe Portopia Hotel

Luxury hotel with 9 restaurants and a full-service spa
At Kobe Portopia Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is JPY 1000 per night, and there's also a free train station shuttle. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.
30-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include electric kettles, phones, and desks.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luana. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,200 to 3,700 for adults and JPY 1,100 to 1,900 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No elevator

More

  • 31 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3200 to 3700 for adults, and JPY 1100 to 1900 for children
  • Self parking fee: JPY 1000 per night
  • Late check-in fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 11 to September 07.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Are free cancellation options available at Kobe Portopia Hotel?

Kobe Portopia Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Kobe Portopia Hotel?

This hotel is situated in Chuo Ward, just steps from Port of Kobe and World Memorial Hall, and within a short walk of Asics Sports Museum. You'll also find Meriken Park and Kobe Harborland within a short drive.

Is there parking available at Kobe Portopia Hotel?

Yes, parking is offered for JPY 1,000 per night. Electric car charging is also available for guests.

Is there a spa available at Kobe Portopia Hotel?

Luana is the hotel's spa and services include Thai massages, hot stone massages, Ayurvedic treatments, and aromatherapy.

Does Kobe Portopia Hotel have a casino on the premises?

No, Kobe Portopia Hotel doesn't have a casino.

Is there an indoor pool at Kobe Portopia Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool will be open from July 11 until September 07.

What do couples enjoy most about Kobe Portopia Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 9 restaurants.

Does Kobe Portopia Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Kobe Portopia Hotel feature a restaurant that includes a breakfast menu?

Yes, Kobe Portopia Hotel has 9 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Kobe Portopia Hotel allow pets to stay for free?

No, pets aren't allowed at Kobe Portopia Hotel.

Are there connecting rooms at Kobe Portopia Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Kobe Portopia Hotel?

The closest major airport to Kobe Portopia Hotel is Kobe Airport (UKB), which is 2.6 mi away (5 minutes by car). Another top airport is Itami Airport (ITM), which is located 23.6 mi away (50-minute drive).

Are there rooms with balconies that I can book at Kobe Portopia Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or pool views.

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1096 reviews
Rating 8 - Good. 312 out of 1096 reviews
Rating 6 - Okay. 77 out of 1096 reviews
Rating 4 - Poor. 15 out of 1096 reviews
Rating 2 - Terrible. 18 out of 1096 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Very clean and spacious rooms. Restaurants are very good. There also is a 24-hour Food Mart available in this hotel. The free shuttle was also helpful
Stayed 8 nights in Aug 2025

10/10 Excellent

Tomoko, Livonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Hyungsu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bedroom was nice and spacious, It’s a good distance from anywhere but there is a free shuttle bus. The hotel is enormous and linked to a conference centre. The open air swimming pool charges its hotel guests to use it. I found the hotel quite impersonal which is understandable due to its size. Overall it’s OK but I wouldn’t book to stay there again.
Stayed 7 nights in Jul 2025

2/10 Terrible

Thanh

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was impressive when you walk in. It definitely has a 5 stars feel till you get to your room. It looks dated, everything feel like it has not been updated since the 70s. The shower curtain has so many loose treads and room smell of cigarettes in a non smoking room. The staffs were amazing though, they went beyond their duty to try to find a more suitable room for us. Shout out to the entire front desk staff especially Rana and the night manager( sorry didn't catch his name.). That was 1 of the reason we didn't leave. Further more, the fee only for your room. Access to the pool is extra and expensive, no ice machine, no laundry room. I failed to understand why smoking still allow in any hotel room. The smell will eventually get into all room!
Stayed 4 nights in Jul 2025

10/10 Excellent

Leszek

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, excellent room service
Stayed 5 nights in Jun 2025

10/10 Excellent

jinrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff weren’t good English speakers but still kind and helpful. The fancy pool in the pictures on rooftop with lazy river was not available to us - language barrier on reason why but I think it’s because we didn’t stay in the expensive suite building that it was connected to. The pool we did get access to we had to pay for and my girls could only swim in one lane. The pool was the only disappointment. The breakfast buffet was wonderful and the onsite family mart too! Rooms were larger than expected with comfy beds. Lobby was beautiful. Hotel shuttle and access to train stations were perfect. We would stay again.
Lobby
Lobby
Stayed 2 nights in May 2025

8/10 Good

Adasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ronald, ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The hotel is very close to the cruise terminal.
Stayed 1 night in May 2025

10/10 Excellent

Janez

Stayed 1 night in Mar 2025

8/10 Good

Thi muoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free shuttle bus service

Hotel is not located inside the city, and no shops nearby, but offers free shuttle bus between two major stations and the hotel which is very convenient. The hotel decor and bathroom are dated but is overall is clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Pradipta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Amenities
Very good hotel I like
Stayed 14 nights in Apr 2025

10/10 Excellent

Junko, Exeter

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and service
Stayed 1 night in Apr 2025

6/10 Okay

Ashish

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kameren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrahim Ismail Kim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually, I wasn’t expecting running into an almost 5 star hotel for that kind of price I had to pay for - what a value!!!! I was truly taken having been in the hospitality industry my entire life, this was incredible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful visit at the Portopia Hotel. My room had all of the toiletries I needed plus a set of pajamas and slippers. When I ordered room service, the staff came to my room to take my order. I would definitely recommend this hotel as an American visiting Japan. However, it is on Port Island so I had to tax in Kobe.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Hiromi

Liked: Cleanliness, amenities
最高のサービスとお部屋でした
Stayed 1 night in Mar 2025

8/10 Good

Dominic

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a functional stay if you have a conference nearby, as my partner did. The property is very spacious but has its years. The room is huge and adequately equipped. The breakfast buffet has a variety and offers a great view of Kobe. The only two thing we did not totally love, is the distance from town, although the shuttle service is great; and also the noisy kids running around breakfast. Otherwise, it's great and convenient.
Stayed 2 nights in Feb 2025

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