Kobe Portopia Hotel

4.5 star property
Luxury hotel with 9 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Kobe Portopia Hotel

Lobby
Buffet
Exterior
Indoor pool, seasonal outdoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Explore the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Port of Kobe
    ‪15 min walk‬
  • Kobe Animal Kingdom
    ‪18 min walk‬
  • Meriken Park
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪78 min drive‬

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Room options

Double Room, Non-Smoking (South Building, South Resort Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 414 sq ft
  • Sleeps 2
  • 1 Double Bed

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

Main Building 24F Premier Double Room, Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 319 sq ft
  • Sleeps 1
  • 2 Twin Beds

Main Building 24F Premier Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

Main Building 24F Premier Triple Room, Non-Smoking

  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 294 sq ft
  • Sleeps 1
  • 2 Twin Beds

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 241 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Semi Double Room, Non Smoking (Main Building)

9.8 out of 10
Exceptional
(11 reviews)
  • 241 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 414 sq ft
  • Sleeps 1
  • 2 Twin Beds

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

8.8 out of 10
Excellent
(10 reviews)
  • 241 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

Main Building, Superior Floor Twin Room, Non-smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

8.0 out of 10
Very good
(3 reviews)
  • 337 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.6 out of 10
Excellent
(7 reviews)
  • 295 sq ft
  • Sleeps 1
  • 2 Twin Beds

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 241 sq ft
  • Sleeps 2
  • 1 Double Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

9.0 out of 10
Wonderful
(2 reviews)
  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.8 out of 10
Excellent
(15 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

Triple Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 414 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

8.8 out of 10
Excellent
(17 reviews)
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

10.0 out of 10
Exceptional
(1 review)
  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 295 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(77 reviews)
  • 241 sq ft
  • Sleeps 1
  • 1 Twin Bed

Main Building Mid Century Floor Double Room, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non-Smoking (South Building, South Resort Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • 414 sq ft
  • Sleeps 2
  • 2 Twin Beds

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Main Building Standard Triple Room Non smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

South Building Resort Quadruple Room Non Smoking

  • Sleeps 4
  • 4 Twin Beds

South Building Resort Japanese/Western-Style Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Main Building Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Japanese-Style Room

  • Sleeps 4
  • 4 Twin Futons

Main Building Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Premier Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

South Building Resort Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Club Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

South Building Resort Family Japanese/Western-Style Room

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

South Building Comfort Healing Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Main Building Mid Century View Bath Deluxe Suite

  • Sleeps 2
  • 2 Twin Beds

Main Building Superior Triple Room Non smoking

  • Sleeps 3
  • 3 Twin Beds

Main Building Executive Club Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Superior Single Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Corner Suite

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Building Standard Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

Main Building Mid Century Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Comfort Healing Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Ambassador Suite

  • Sleeps 2
  • 2 Twin Beds

South Building Comfort Natural Twin Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Celebrity Suite

  • Sleeps 2
  • 2 Twin Beds

Main Building Premier Triple Room Non smoking

  • Sleeps 3

South Building Resort Residential Suite

  • Sleeps 4
  • 4 Twin Beds

Main Building Superior Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Premier Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

South Building Resort Twin Room

  • Sleeps 2
  • 2 Twin Beds

South Building Resort Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Main Building Executive Club Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Building Resort Senior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Harborview Suite

  • Sleeps 2
  • 2 Twin Beds

Main Building Executive Ocean Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Building Resort Family Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Main Building Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Executive Universal Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

Main Building Mid Century Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

South Building Resort Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building 16th To 19th Floors Superior Twin Room For Single Use

  • Sleeps 1
  • 2 Double Beds

About the neighborhood

Kobe

Located in Chuo Ward, Kobe Portopia Hotel is within a mile (2 km) of popular sights such as Port of Kobe and Kobe Animal Kingdom. This 737-room, 4.5-star hotel has 9 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Kobe International Exhibition Hall - 2 min walk - 0.1 miles
  • Port of Kobe - 15 min walk - 0.8 miles
  • Kobe Animal Kingdom - 18 min walk - 1.0 mile
  • Meriken Park - 5 min drive - 2.7 miles
  • Kobe Tower - 5 min drive - 2.8 miles

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Kansai Intl. Airport (KIX) - 71 min drive

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

Luxury hotel with 9 restaurants and a full-service spa
At Kobe Portopia Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is JPY 1000 per night, and there's also a free train station shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.
30-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include electric kettles, phones, and desks.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luana. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,200 to 3,700 for adults and JPY 1,100 to 1,900 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No elevator

More

  • 31 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3200 to 3700 for adults, and JPY 1100 to 1900 for children
  • Self parking fee: JPY 1000 per night
  • Late check-in fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-1 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 11 to September 07.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Are free cancellation options available at Kobe Portopia Hotel?

Kobe Portopia Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Kobe Portopia Hotel?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Kobe Portopia Hotel on Jul 8, 2025 start from $59.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Kobe Portopia Hotel?

This hotel is situated in Chuo Ward within a 10-minute walk of World Memorial Hall and Asics Sports Museum. You'll also find Port of Kobe and Meriken Park within a short drive.

Is there parking available at Kobe Portopia Hotel?

Yes, parking is offered for JPY 1,000 per night. Electric car charging is also available for guests.

Is there a spa available at Kobe Portopia Hotel?

Luana is the hotel's spa and services include Thai massages, hot stone massages, Ayurvedic treatments, and aromatherapy.

Does Kobe Portopia Hotel have a casino on the premises?

No, Kobe Portopia Hotel doesn't have a casino.

Is there an indoor pool at Kobe Portopia Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool will be open from July 11 until September 07.

Is Kobe Portopia Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 9 restaurants.

Are there hot tubs at Kobe Portopia Hotel?

No, but this hotel does have a steam room.

Does Kobe Portopia Hotel feature a restaurant that includes a breakfast menu?

Yes, Kobe Portopia Hotel has 9 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Kobe Portopia Hotel allow pets to stay for free?

No, pets aren't allowed at Kobe Portopia Hotel.

Does Kobe Portopia Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Kobe Portopia Hotel?

The closest major airport to Kobe Portopia Hotel is Kobe Airport (UKB), which is 2.6 mi away (5 minutes by car). Another top airport is Itami Airport (ITM), which is located 23.6 mi away (50-minute drive).

Can I book a room with a balcony at Kobe Portopia Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or pool views.

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1006 reviews
Rating 8 - Good. 281 out of 1006 reviews
Rating 6 - Okay. 65 out of 1006 reviews
Rating 4 - Poor. 13 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful visit at the Portopia Hotel. My room had all of the toiletries I needed plus a set of pajamas and slippers. When I ordered room service, the staff came to my room to take my order. I would definitely recommend this hotel as an American visiting Japan. However, it is on Port Island so I had to tax in Kobe.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Hiromi

Liked: Cleanliness, amenities
最高のサービスとお部屋でした
Stayed 1 night in Mar 2025

8/10 Good

Dominic

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a functional stay if you have a conference nearby, as my partner did. The property is very spacious but has its years. The room is huge and adequately equipped. The breakfast buffet has a variety and offers a great view of Kobe. The only two thing we did not totally love, is the distance from town, although the shuttle service is great; and also the noisy kids running around breakfast. Otherwise, it's great and convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ippei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent overall!
Stayed 2 nights in Mar 2025

10/10 Excellent

kyusik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Feb 2025

8/10 Good

Karunesh

Liked: Cleanliness, staff & service, property conditions & facilities
No other restaurants around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are spacious,quiet, with very comfortable beds. The service is outstanding as well. The only draw back is there are limited restaurants on Port Island, but they run a shuttle every 20mins for free to Sannomiya station - so really not an isssue. There is a nice convience store at the hotel for drinks, snacks, prepackaged meals, and toiletries. The shuttle also takes you to Shin-Kobe, which is a huge help. They also have a designated bus stop in front of Shin-Kobe, so take advantage of that for the ride to the hotel. I will definitely stay here again in the future.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Moones

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night to catch early flight from Kobe airport. While we chose the premier room so it’s a little more modern/updated, the hotel does seem a bit outdated.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Wonderful breakfast buffet

Great breakfast buffet on 30th floor Comfy beds and great views . Excellent rate, Sink drains very slowly . Partial shower glass doors created some wet floors.
Stayed 1 night in Jan 2025

2/10 Terrible

Kayoko

Stayed 2 nights in Nov 2024

8/10 Good

Sammy K

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and breakfast in the area.

Couple of policies that shocked me a bit were filling in "again" a form asking for passport number and nationality while our passports were copied and the information were right there. They asked for credit card recording even room charges has been thru' hotels.com and when I questions they didn't explain well for sure in English and there is not even mini-bar in room. Other than that their 30th floor breakast location was stunningly good and varieties were great. Generally, staffs were polite and nice. Shuttle bus arrangements between both busiest Kobe stations were great and convenient thru' out the day. However, not much to explore in the area, except IKEA ... :-)
Stayed 1 night in Nov 2024

10/10 Excellent

Katsunori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が素晴らしい。景色も食事も。
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay although it's an old hotel

Quite an old hotel but all other things are good. If you don't drive, it can be a distance to other places although it is directly linked to a subway station. Friendly staff and overall, I'll stay again for the competitive price it is offering..
Stayed 7 nights in Nov 2024

10/10 Excellent

Zalma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with many options in and around the hotel. Great, spacious rooms which were helpful with two young kids.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s spacious and meticulously clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alexey, Irkutsk

Stayed 1 night in Sep 2024

8/10 Good

ERIC CHIN SOON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a family room for three nights stay in this hotel. Overall, we are satisfied with this hotel. The room is reasonably spacious and clean. Room service makes up the room everyday. Breakfast is good with variety and can choose to dine at any one of three locations. However, the foods are the same for all three days. The parking location is at another building opposite the hotel. The link bridge between the hotel and the parking has stairs. Not friendly for luggage. There is a convenience store inside the hotel, a plus point.
Stayed 3 nights in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and clean. They upgraded my room to a twin room (quiet floor), so I had a larger room to relax before my flight. The train station to Kobe airport is located next to the hotel, just a few min away! They seem to have events and buffets, so I would like to come back to stay for a few days here with my family next time.
Stayed 1 night in Nov 2024