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Comfort Hotel ERA Kobe Sannomiya

3.0 star property

Choose dates to view prices

Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Lobby
A library cafe with a wooden counter displaying books and a sign reading "Comfort Library Cafe."

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096
  • Place, Kobe City Hall
    ‪9 min walk‬
  • Place, Higashi Yuenchi Park
    ‪12 min walk‬
  • Place, Meriken Park
    ‪17 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪115 min drive‬

Room options

View all photos for Standard Double Non Smoking

Standard Double Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 1,014 reviews
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The price is $82
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All taxes and fees included in total
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About the neighborhood

Kobe

Located in Sannomiya within a short walk of Higashi Yuenchi Park, Comfort Hotel ERA Kobe Sannomiya is within a mile (2 km) of other popular sights such as Nankinmachi Square. The 219 rooms at this 3-star hotel include refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Kobe City Hall - 9 min walk - 0.5 miles
  • Ikuta Shrine - 11 min walk - 0.6 miles
  • Higashi Yuenchi Park - 12 min walk - 0.7 miles
  • Meriken Park - 17 min walk - 0.9 miles
  • Port of Kobe - 4 min drive - 1.8 miles

Getting around

  • Kobe Sannomiya Station - 4 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe Airport (UKB) - 17 min drive

Restaurants

  • ‪鳥貴族 JR三ノ宮店 - ‬2 min walk
  • ‪魚べい 三宮雲井通店 - ‬1 min walk
  • ‪マクドナルド 三宮ラウンドワン店 - ‬3 min walk
  • ‪煮干しラーメン キングニボラ - ‬2 min walk
  • ‪RedRock 三宮東店 - ‬3 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

Guests of Comfort Hotel ERA Kobe Sannomiya enjoy free WiFi in public areas, microwave in a common area, and a computer station. Self parking is available for JPY 1500 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and access to locker space. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, bidets, and toilets with an electronic bidet. Other standard amenities include refrigerators, electric kettles, and safes.

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Front of property
Kobe Luminous Hotel Sannomiya
Sannomiya
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,024 reviews
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The price is $37
Jun 29 - Jun 30
Kobe Luminous Hotel Sannomiya

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 950 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children aged 12 years old and under. Breakfast for children is available by advance reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 950 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-anytime
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, and WeChat Pay.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Kobe Sannomiya

Frequently asked questions

Is a free cancellation option available at Comfort Hotel ERA Kobe Sannomiya?

Comfort Hotel ERA Kobe Sannomiya provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Hotel ERA Kobe Sannomiya?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel ERA Kobe Sannomiya on Jun 29, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Comfort Hotel ERA Kobe Sannomiya?

This hotel is situated in Sannomiya within a short 15-minute walk of Motomachi Shopping Street and also 11 minutes on foot from Ikuta Shrine. You'll also find Kobe Harborland and Kobe Anpanman Children's Museum & Mall within a short drive.

Will I be able to park at Comfort Hotel ERA Kobe Sannomiya?

Yes, parking is offered for JPY 1,500 per night.

Does Comfort Hotel ERA Kobe Sannomiya feature a casino at the property?

No, Comfort Hotel ERA Kobe Sannomiya doesn't have a casino.

Is there an indoor pool at Comfort Hotel ERA Kobe Sannomiya?

No, there is no indoor pool at this hotel.

Is Comfort Hotel ERA Kobe Sannomiya good for couples?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, in-room massages, and premium bedding.

Are there hot tubs at Comfort Hotel ERA Kobe Sannomiya?

No, this hotel doesn't have a spa tub.

Does Comfort Hotel ERA Kobe Sannomiya feature a restaurant that includes a breakfast menu?

Yes, Comfort Hotel ERA Kobe Sannomiya serves buffet breakfast each morning for a surcharge from its snack bar.

Does Comfort Hotel ERA Kobe Sannomiya allow pets to stay for free?

No, pets aren't allowed at Comfort Hotel ERA Kobe Sannomiya though service animals are welcome.

Are there connecting rooms at Comfort Hotel ERA Kobe Sannomiya?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Comfort Hotel ERA Kobe Sannomiya?

The closest major airport to Comfort Hotel ERA Kobe Sannomiya is Kobe Airport (UKB), which is 5.7 mi away (17 minutes by car). Another top airport is Itami Airport (ITM), which is located 21.3 mi away (51-minute drive).

Can I book a room with a balcony at Comfort Hotel ERA Kobe Sannomiya?

No, there aren't any guestrooms with balconies at Comfort Hotel ERA Kobe Sannomiya.

Comfort Hotel ERA Kobe Sannomiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 516 reviews
Rating 8 - Good. 174 out of 516 reviews
Rating 6 - Okay. 48 out of 516 reviews
Rating 4 - Poor. 17 out of 516 reviews
Rating 2 - Terrible. 9 out of 516 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great price. Staff were very helpful and friendly. Check in was a breeze. Slept like a rock.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Wee Yi

Liked: Cleanliness, amenities
Good location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly staff , free arvo tea , good location and great low price .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Harunobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean place to stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for Sannomiya station, clean and spacious rooms, well-decorated. Only one minor downside being the humidifiers given out at the front desk weren’t as quiet or effective as those of other hotels I’ve stayed in recently. The cafe had a selection of local nihonshu for sale, alongside some free drinks and snacks, which was a nice touch.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and polite! Enjoyable stays
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jae Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel due to its location
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

JUI CHANG

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

Great location. 5 mins walk from Sanmiya station. Supermarket, 7-11, and resaturants nearby. Convenient for shopping and dining.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

yosvany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and conveniently located close to shops and reataurants.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. The room was not spacious but cozy and clean.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in close to Sannomiya station. Close to restaurants, shops, and few attractions. Would definitely stay here again.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hotel with good breakfast but limited choices.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Phoomphop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel services.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

SUN HYE

Liked: Cleanliness, staff & service, property conditions & facilities
Real comfortable stay. Very conveniently located.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

KIAN GUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and hotel is clean. Love the lounge.
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

May

Liked: Property conditions & facilities
The English communication not too good and cannot express the essential. The location is far from the airport limo bus stop. It is not easy to drag big luggage to the bus stop without the help of a taxi. The hotel is not too helpful in getting a taxi, we have to do it ourselves, luckily the taxi driver understands our destination. On the whole, the staff are polite. Shower caps are not supplied.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort Library was a great place to drink a coffee and read while my family slept in the room.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Monica SK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Room pretty big compare with hotels normally in Japan
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Christopher Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location. Plenty of amenities
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very nice hotel. modern, clean, very near to both bus and train station. Recommended.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025