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Comfort Hotel ERA Kobe Sannomiya

3.0 star property
Hotel with a 24-hour front desk, near Higashi Yuenchi Park

Choose dates to view prices

Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Property amenity
Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Daily buffet breakfast (JPY 1650 per person)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096
  • Place, Ikuta Shrine
    ‪8 min walk‬
  • Place, Meriken Park
    ‪16 min walk‬
  • Place, Kobe Tower
    ‪4 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪94 min drive‬

Room options

View all photos for Standard Double Non Smoking

Standard Double Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kobe

Located in Sannomiya within a short walk of Higashi Yuenchi Park, Comfort Hotel ERA Kobe Sannomiya is within a mile (2 km) of other popular sights such as Nankinmachi Square. The 219 rooms at this 3-star hotel include refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Ikuta Shrine - 8 min walk - 0.5 miles
  • Kobe City Hall - 9 min walk - 0.5 miles
  • Meriken Park - 16 min walk - 0.9 miles
  • Port of Kobe - 3 min drive - 1.8 miles
  • Kobe Tower - 4 min drive - 1.3 miles

Getting around

  • Kobe Sannomiya Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe Airport (UKB) - 13 min drive

Restaurants

  • ‪魚べい 三宮雲井通店 - ‬1 min walk
  • ‪中華料理 雲井亭 - ‬2 min walk
  • ‪土佐清水ワールド 三宮本店 - ‬1 min walk
  • ‪鳥貴族 JR三ノ宮店 - ‬2 min walk
  • ‪Mocking Bird - ‬2 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

Hotel with a 24-hour front desk, near Higashi Yuenchi Park
Guests of Comfort Hotel ERA Kobe Sannomiya enjoy free WiFi in public areas, microwave in a common area, and a computer station. Self parking is available for JPY 1500 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, access to locker space, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, bidets, and slippers. Other standard amenities include refrigerators, electric kettles, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 700 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 700 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-anytime
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Kobe Sannomiya

Frequently asked questions

Is a free cancellation option available at Comfort Hotel ERA Kobe Sannomiya?

Comfort Hotel ERA Kobe Sannomiya provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Hotel ERA Kobe Sannomiya?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Comfort Hotel ERA Kobe Sannomiya on Dec 22, 2025 start from $51.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Comfort Hotel ERA Kobe Sannomiya?

This hotel is situated in Sannomiya within a 10-minute walk of Kobe International House and Shin-Kobe Trail. You'll also find Kobe Harborland and Meriken Park within a short drive.

Is there parking available at Comfort Hotel ERA Kobe Sannomiya?

Yes, parking is offered for JPY 1,500 per night.

Does Comfort Hotel ERA Kobe Sannomiya feature a casino at the property?

No, Comfort Hotel ERA Kobe Sannomiya doesn't have a casino.

Is there an indoor pool at Comfort Hotel ERA Kobe Sannomiya?

No, there is no indoor pool at this hotel.

Is Comfort Hotel ERA Kobe Sannomiya a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, a soaking tub, and premium bedding.

Are there hot tubs at Comfort Hotel ERA Kobe Sannomiya?

No, there isn't a spa tub at this hotel.

Does Comfort Hotel ERA Kobe Sannomiya feature a restaurant that includes a breakfast menu?

Yes, Comfort Hotel ERA Kobe Sannomiya serves buffet breakfast each morning for a surcharge from its snack bar.

Does Comfort Hotel ERA Kobe Sannomiya allow pets to stay for free?

No, pets aren't allowed at Comfort Hotel ERA Kobe Sannomiya though service animals are welcome.

Are there connecting rooms at Comfort Hotel ERA Kobe Sannomiya?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Comfort Hotel ERA Kobe Sannomiya?

The closest major airport to Comfort Hotel ERA Kobe Sannomiya is Kobe Airport (UKB), which is 5.7 mi away (13 minutes by car). Another top airport is Itami Airport (ITM), which is located 21.3 mi away (41-minute drive).

Can I book a room with a balcony at Comfort Hotel ERA Kobe Sannomiya?

No, at Comfort Hotel ERA Kobe Sannomiya, there aren't any guestrooms that list a balcony.

Reviews

Comfort Hotel ERA Kobe Sannomiya Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 479 reviews
Rating 8 - Good. 166 out of 479 reviews
Rating 6 - Okay. 46 out of 479 reviews
Rating 4 - Poor. 16 out of 479 reviews
Rating 2 - Terrible. 9 out of 479 reviews

Reviews

10/10 Excellent

Winnie, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and polite! Enjoyable stays
Stayed 2 nights in Aug 2025

10/10 Excellent

Hideko

Stayed 2 nights in Jul 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to every transportation available in Sannomiya area. Close to many eateries and shopping areas. Extremely convenient. Great to have laundromat in house connected to TV monitor to show if it is being used.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located few minutes walk from JR Sannomiya Station as well as walkable distance from Hankyu, Hanshin and the Subway line one stop from ShinKobe. Surrounded by great eateries and shopping area. For me, it was very close to Nippon Rent-A-Car where I usually get my car rental. It has a laundromat in the hotel, a must for a long journey around. (500 yen for washer and dryer including detergent. May need extra 30 min drying for 100 yen)
Stayed 2 nights in Jun 2025

10/10 Excellent

Harunobu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean place to stay
Stayed 2 nights in May 2025

8/10 Good

xiaolei

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is clean and modern. Multilingual kiosks for checking in/out, good (free) system for luggage storage, terrific--and low-cost--breakfast buffet. Though the facility is billed as completely non-smoking, there were sometimes smokers in the lobby area.
Stayed 2 nights in May 2025

8/10 Good

Yan Chi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some construction/roadworks in surrounding area which made it a bit more difficult to get around with young kids. Room was fine but pillows are beanbag style which was a bit too lumpy for us
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Stayed 1 night in Mar 2025

8/10 Good

Susumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular.
Stayed 1 night in Mar 2025

8/10 Good

Dawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Juma

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Chau

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you can tell by its name, comfort!, also convenient for transportation and shopping. As busy and as quiet place. Staff are average
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Klaus Christian A

Stayed 4 nights in Oct 2024

10/10 Excellent

Cidem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

8/10 Good

Carmen

Traveled with family
Liked: Staff & service, room comfort

Nice hotel in a good location

Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell. Breakfast and the library cafe offering a variety of selections.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ces

Liked: Cleanliness, staff & service, property conditions & facilities
Language barrier
Stayed 4 nights in Sep 2024

10/10 Excellent

Misato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024

8/10 Good

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New mixture of retail shops
Stayed 1 night in Jun 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

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