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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Restaurant
Point of interest
Point of interest
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Kitchen

Standard Room, Kitchen | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Township of Woolwich

Staybridge Suites Waterloo - St. Jacobs Area by IHG places you next to St. Jacobs Market District Visitor Information Centre and St. Jacobs Outlets. This 80-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 2 min walk - 0.1 miles
  • St. Jacobs Country Playhouse - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 3 min walk - 0.2 miles
  • Waterloo Central Railway - 5 min walk - 0.3 miles

Getting around

  • Kitchener Station - 13 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪Ray Woodey's Craft Chippery - ‬3 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪State & Main Kitchen & Bar - ‬20 min walk
  • ‪Starbucks - ‬19 min walk

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Staybridge Suites Waterloo - St. Jacobs Area by IHG features an indoor pool, a children's pool, and a 24-hour gym. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include free WiFi in public areas, a 24-hour business center, and a library.
55-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dining areas, and refrigerators. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,281 reviews
$80 nightly
The price is $94
Mar 29 - Mar 30
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per pet (varies based on length of stay)
  • Dogs only
  • Pet weight must not exceed 66 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Frequently asked questions

Is free cancellation available at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Staybridge Suites Waterloo - St. Jacobs Area by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Staybridge Suites Waterloo - St. Jacobs Area by IHG on Mar 29, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St. Jacobs Market District Visitor Information Centre and St. Jacobs Outlets, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Country Playhouse and Waterloo Central Railway less than a mile away.

Is parking available on site at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Yes, self parking is offered for free at the hotel.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG feature a casino at the property?

No, Staybridge Suites Waterloo - St. Jacobs Area by IHG doesn't have a casino.

Will I find an indoor pool at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Staybridge Suites Waterloo - St. Jacobs Area by IHG?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and proposal/romance packages.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG have a restaurant with a breakfast menu?

Staybridge Suites Waterloo - St. Jacobs Area by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Staybridge Suites Waterloo - St. Jacobs Area by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Staybridge Suites Waterloo - St. Jacobs Area by IHG for a fee of CAD 75 per pet, per week.

Are there connecting rooms at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Staybridge Suites Waterloo - St. Jacobs Area by IHG?

The closest major airport to Staybridge Suites Waterloo - St. Jacobs Area by IHG is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 16.4 mi away (24 minutes by car).

Are there rooms with balconies at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

No, there aren't any guestrooms with balconies at Staybridge Suites Waterloo - St. Jacobs Area by IHG.

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 800 reviews
Rating 8 - Good. 194 out of 800 reviews
Rating 6 - Okay. 52 out of 800 reviews
Rating 4 - Poor. 23 out of 800 reviews
Rating 2 - Terrible. 29 out of 800 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jerry

Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place!
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Waterloo right next to St Jacob’s market and many antique shops.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrienn

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room!
Stayed 1 night in Nov 2025

10/10 Excellent

Bernhard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service Great food Great people
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness
Staff were all excellent. Very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Very spacious. We had a 2 bedroom suite that had a small living room and kitchen area with a fridge, dishwasher, toaster oven and stove top. Great breakfast. Across the road from St. Jacob’s Market.
Stayed 2 nights in Nov 2025

10/10 Excellent

ROGER

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Really clean and new feeling, in all aspects. The room was beautiful and minimalist—which is so helpful for cleanliness! The staff was very helpful and friendly. Breakfast was really great for a “continental” listing—we had eggs, hashbrowns, bacon, waffle maker, bread/bagel/muffin trays, yogurt bar and more!
Stayed 1 night in Nov 2025

10/10 Excellent

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Room clean comfortable and very nice. The breakfast choices are very good and tasty as well. Hot coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Carrie

The per night price is way too high for the 'experience', room and overall service. I would not go back
Stayed 2 nights in Nov 2025

10/10 Excellent

Wilma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent and the breakfast is really good. Special nod to Diana at the front desk she always makes us feel welcome. The room is spacious and affordable
Stayed 2 nights in Aug 2025

10/10 Excellent

PAUL, Montreal North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel whenever we visit the family! Good breakfast variety and the staff is professional and courteous!
Stayed 3 nights in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
The room was displayed to recognize our anniversary. Very thoughtful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Taryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Would like a change in food options as we frequent the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
A ok
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout. Good buffet breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Clean, fresh and spacious.
Stayed 1 night in Oct 2025

6/10 Okay

Bethany

Business traveler
Liked: Staff & service
Hotel room was old and tired, dishes and cutlery were dirty and put away, toilet handle was almost broken off… dishwasher was sitting crooked in the cabinet… definitely not the nicest place I’ve stayed.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with some minor issues

Overall,.a good comfortable hotel. But there were some small.issues. At the reception, the credit card reader didn't work, the shower switch in the room was loose, the TV remote was not working..But the breakfast was decent and the service staff very polite.
Stayed 1 night in Oct 2025