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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property
Suburban hotel with a 24-hour fitness center and an indoor pool

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Restaurant
Point of interest
Exterior
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Township of Woolwich

Staybridge Suites Waterloo - St. Jacobs Area by IHG places you next to St. Jacobs Market District Visitor Information Centre and St. Jacobs Outlets. This 80-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 2 min walk - 0.1 miles
  • St. Jacobs Country Playhouse - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 3 min walk - 0.2 miles
  • Conestoga Mall - 3 min drive - 2.5 miles

Getting around

  • Kitchener Station - 13 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬4 min walk
  • ‪Ray Woodey's Craft Chippery - ‬3 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Perogie Palace - ‬4 min walk
  • ‪State & Main Kitchen & Bar - ‬20 min walk

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Suburban hotel with a 24-hour fitness center and an indoor pool
Staybridge Suites Waterloo - St. Jacobs Area by IHG features an indoor pool, a children's pool, and a 24-hour gym. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, a 24-hour business center, and a library.
55-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, dining areas, and refrigerators. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Homewood Suites by Hilton Waterloo/St. Jacobs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,001 reviews
$96 nightly
The price is $113
Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per pet (varies based on length of stay)
  • Dogs only
  • Pet weight must not exceed 66 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Frequently asked questions

Is free cancellation available at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Staybridge Suites Waterloo - St. Jacobs Area by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see within easy reach of Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Guests positively rate the hotel's location in Township of Woolwich, just steps from St. Jacobs Market District Visitor Information Centre and St. Jacobs Outlets, and within a short walk of St Jacobs Farmers Market. You'll also find St. Jacobs Country Playhouse and Waterloo Central Railway less than a mile away.

Is there parking available at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Yes, self parking is offered for free at the hotel.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG feature a casino at the property?

No, Staybridge Suites Waterloo - St. Jacobs Area by IHG doesn't have a casino.

Will I find an indoor pool at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Staybridge Suites Waterloo - St. Jacobs Area by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and proposal/romance packages.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG have a restaurant with a breakfast menu?

Staybridge Suites Waterloo - St. Jacobs Area by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Staybridge Suites Waterloo - St. Jacobs Area by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Staybridge Suites Waterloo - St. Jacobs Area by IHG for a fee of CAD 75 per pet, per week.

Does Staybridge Suites Waterloo - St. Jacobs Area by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Staybridge Suites Waterloo - St. Jacobs Area by IHG?

The closest major airport to Staybridge Suites Waterloo - St. Jacobs Area by IHG is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 16.4 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Staybridge Suites Waterloo - St. Jacobs Area by IHG?

No, there aren't any guestrooms with balconies at Staybridge Suites Waterloo - St. Jacobs Area by IHG.

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 788 reviews
Rating 8 - Good. 192 out of 788 reviews
Rating 6 - Okay. 52 out of 788 reviews
Rating 4 - Poor. 23 out of 788 reviews
Rating 2 - Terrible. 29 out of 788 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
The room was displayed to recognize our anniversary. Very thoughtful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Taryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Would like a change in food options as we frequent the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
A ok
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout. Good buffet breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Clean, fresh and spacious.
Stayed 1 night in Oct 2025

6/10 Okay

Bethany

Business traveler
Liked: Staff & service
Hotel room was old and tired, dishes and cutlery were dirty and put away, toilet handle was almost broken off… dishwasher was sitting crooked in the cabinet… definitely not the nicest place I’ve stayed.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with some minor issues

Overall,.a good comfortable hotel. But there were some small.issues. At the reception, the credit card reader didn't work, the shower switch in the room was loose, the TV remote was not working..But the breakfast was decent and the service staff very polite.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had a good variety. Just didn't like how it shared a room with the hotel next door.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was really not in a position to enjoy anything this trip. I fell ill with food poisoning (not from the hotel) so could not give an honest review.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Will definitely be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant - welcome reception, accommodation, services and breakfast, all excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if you’re going to St Jacob’s. The market is across the street. Loved the separate bedroom! Great staff & very clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Manny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Swimming pool was too cold to use!
Stayed 2 nights in Sep 2025

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Made an error with the booking and immediately called to correct the dates. Basically was told too bad, take it up with Expedia who said take it up with the hotel. Money is the only driver. Forget Albany form of customer service from either party.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Alyxe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all was a nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to St Jacob’s area
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Kaitlin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Specifically chose this hotel because I enjoy having a kitchen when I’m travelling for work for an extended period of time. I found all the kitchen utensils and appliances to be quite used and appeared unclean. The staff was very helpful and providing a new coffee pot when I requested as the original one had a significant amount of rust inside the pot. Great location and friendly staff, just needs a little updating
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025