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Recent guest reviews

Our room was clean and the bed was super comfortable however the breakfast area was absolutely filthy. The tables were covered in food, trash bins were overflowing, and they ran out of most of the breakfast items by the time we arrived. For $500 a night, you’d expect them to clean up the common areas and not run out of food! The day we were checking out the maid service came to our room 3 times to basically tell us to get out of the room (well before check out time), this was also kind of annoying. Overall, not super impressed and probably wouldn’t stay here again.

Good stay area is clean and staff was friendly

The staff at the bar and lobby were great and very helpful. Nightly BOGO complimentary drinks were a great plus to our KW stay.

Very good hotel to stay

EXCELLENT SERVICE AND VERY KIND

Old rooms but clean. Helpful staff. Cannot walk to city center. Shuttle is not on time and there are no means of communication regarding whereabouts or schedule. Nevertheless is helpful.

Room was directly in front of noisy elevator. Got locked out of room due to key card reader error.

The pool was nice. The hotel is rough around the edges. Paint chipping, grout and tile damaged in the bathroom, hair in the shower, empty shampoo/conditioner bottles left on the counter for us to use. We checked in to a room that smelled horribly of smoke. Moved to another room with pot smell. I’ve stayed at so many marriotts and this was the worst yet. I like their brand because you can normally trust the quality of the property. This place was definitely not worth $400 a night!

Nice pool

Great!

Staff and activities coordinator were very friendly and helpful. Covid precautions were in place and followed adequately.

Check in and out were extremely fast, front desk staff Ruth and Ana were very friendly and knows what they're doing. Keep up the good work.

Good Breakfast, lots of parking and covered parking, clean, Outstanding Staff, nice location

Excellent pool area with tiki bar. View of the marina.

Very organized place! Beautiful pool area! Excellent mattresses!

N Roosevelt Blvd Key West FL

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in New Town, Fairfield Inn and Suites by Marriott Key West is within 2 miles (3 km) of popular attractions such as Smathers Beach and Duval Street. This 106-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

All 106 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of Fairfield Inn and Suites by Marriott Key West have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Fairfield Inn and Suites by Marriott Key West

Everyone (23) Couples (10) Family (18)
3
Partner Couples Friends

Our room was clean and the bed was super comfortable however the breakfast area was absolutely filthy. The tables were covered in food, trash bins were overflowing, and they ran out of most of the breakfast items by the time we arrived. For $500 a night, you’d expect them to clean up the common areas and not run out of food! The day we were checking out the maid service came to our room 3 times to basically tell us to get out of the room (well before check out time), this was also kind of annoying. Overall, not super impressed and probably wouldn’t stay here again.

By on Dec 28, 2021

Review comment responded on Dec 29, 2021

Thank you for sharing your feedback, Alexandria. We appreciate your input. It's great that you loved our clean rooms and comfortable beds. However, we'll be addressing your concerns about the housekeeping error and breakfast area with the appropriate members of our team. We look forward to having you back again soon for an even more positive experience.

5
Partner Couples

Good stay area is clean and staff was friendly

By on Nov 2, 2021

Review comment responded on Nov 2, 2021

Thank you for staying with us, we appreciate your feedback.

5
Family

The staff at the bar and lobby were great and very helpful. Nightly BOGO complimentary drinks were a great plus to our KW stay.

By on Oct 27, 2021

Review comment responded on Oct 27, 2021

Thank you for staying with us. We appreciate your feedback.

4
Friends

Very good hotel to stay

By on Oct 14, 2021

Review comment responded on Oct 15, 2021

Thank you for staying with us! We appreciate your feedback!

4
Everyone

By on Sep 23, 2021

5
Family Business Business

EXCELLENT SERVICE AND VERY KIND

By on Sep 18, 2021

Review comment responded on Sep 19, 2021

Thank you for the wonderful review, Michael! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Fairfield Inn & Suites. Have a wonderful day!

4
Partner Couples

Old rooms but clean. Helpful staff. Cannot walk to city center. Shuttle is not on time and there are no means of communication regarding whereabouts or schedule. Nevertheless is helpful.

By on Sep 13, 2021

Review comment responded on Sep 13, 2021

Thank you for sharing your review, nayreen. We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our friendly staff. We truly value your feedback regarding our hotel. We'll take this into consideration as we move forward to improve for the future. We look forward to hosting you again next time you're in town. Have a wonderful day.

1
Family

Room was directly in front of noisy elevator. Got locked out of room due to key card reader error.

By on Sep 1, 2021

Review comment responded on Sep 1, 2021

Thank you for your feedback, Suzanne. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.

5
Everyone

By on Jul 14, 2021

Review comment responded on Jul 24, 2021

Thanks for the perfect rating! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Fairfield Inn & Suites Key West. Have a wonderful day!

2
Family

The pool was nice. The hotel is rough around the edges. Paint chipping, grout and tile damaged in the bathroom, hair in the shower, empty shampoo/conditioner bottles left on the counter for us to use. We checked in to a room that smelled horribly of smoke. Moved to another room with pot smell. I’ve stayed at so many marriotts and this was the worst yet. I like their brand because you can normally trust the quality of the property. This place was definitely not worth $400 a night!

By on Jul 11, 2021

Review comment responded on Jul 12, 2021

We are sincerely sorry that our service and facilities did not meet your expectations. We will certainly take your comments and concerns under review with our entire team. We are very grateful for your patience and feedback.

Fairfield Inn and Suites by Marriott Key West

2400 N Roosevelt Blvd, Key West, FL 33040
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