Skip to main content
Beginning of main content

Recent guest reviews

loved that it had the shuttle to go downtown !

Nice place

Always a great stay.

The room smelled, overpriced hotel, far away from everything, at the Highway entrance, the pics don’t reflect the actual hotel, bartender leo very nice guy and free breakfast was good, but it wasn’t given to us, I had to asked for it, it’s all about making a profit, $15 parking per day to leave your car in their back yard, totally ridiculous

Would not recommend this place for the price ..No hot water Pool bar was closed for $500 a night I would expect a lot more

Generic motel strategy without many pleasant surprises. Nice interiors. Pool was closed.

Seemed old but clean. Didnt feel the value was there.

We fully Recommend this place for stay! None complaining !

Cleaning service was not provided during our stay, they did not provide information that was on request basis. Great staff in the bar and restaurant, always with a great hospitality attitude

I had a lot of issues and it was definitely not what I expected. I had to change my rooms because the smell in the first one was unbearable. The second was a bit better. The furniture is outdated, food overcooked twice in a row and so on. On the other hand the staff was very nice especially the young man from the pool bar.

I liked the hotel location. I didn’t like paying for parking and resort fees

The hotel staff at the front desk was kind, helpful and even gave us additional drink vouchers for the pool since it’s was our anniversary. The pool bar staff was not as kind, but that was a minor flaw.

This property was filthy I had to have my room changed three times. Even in the third room that was supposed to be clean there was somebody’s nasty filthy plastic toothpick with crud on it in the shower. The hot water didn’t work properly and this was in the third room.

It was terrible, it was dirty and way to noisy at the pool, road noise. We booked 3 nights only stayed 1 and went to a different hotel. Do not recommend !!

Tariel serving our breakfast was so nice and helpful and especially giving attention to our 7 ur old grandaughter. We missed him when he was not there

N Roosevelt Blvd Key West FL

Hotel highlights

  • Free in-room wired Internet
  • Onsite dining
  • Outdoor pool
  • Fitness center

Key West Golf Club is within a mile (2 km) of Hilton Garden Inn Key West,The Keys Collection, and other popular sites like Key West Art and Historical Society are within a couple of miles (3 km). This 141-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

All of Hilton Garden Inn Key West,The Keys Collection's 141 rooms are individually furnished and have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect free wired Internet and 37-inch LCD TVs. Free weekday newspapers, free local calls, and laptop-compatible safes are also available. Housekeeping is available on request.


Property features

Built in 2016, the brand new Hilton Garden Inn Key West,The Keys Collection offers an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 14.95 per day, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Key West,The Keys Collection

Everyone (24) Couples (11) Family (17)
4
Everyone

loved that it had the shuttle to go downtown !

By on Jan 22, 2022

5
Partner Couples

Nice place

By on Nov 2, 2021

5
Friends

Always a great stay.

By on Sep 26, 2021

2
Family

The room smelled, overpriced hotel, far away from everything, at the Highway entrance, the pics don’t reflect the actual hotel, bartender leo very nice guy and free breakfast was good, but it wasn’t given to us, I had to asked for it, it’s all about making a profit, $15 parking per day to leave your car in their back yard, totally ridiculous

By on Apr 2, 2021

5
Family Family

Would not recommend this place for the price ..No hot water Pool bar was closed for $500 a night I would expect a lot more

By on Mar 13, 2021

4
Partner Couples

Generic motel strategy without many pleasant surprises. Nice interiors. Pool was closed.

By on Feb 24, 2021

Review comment responded on Feb 25, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4
Family Friends

Seemed old but clean. Didnt feel the value was there.

By on Feb 1, 2021

Review comment responded on Feb 2, 2021

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5
Everyone

By on Jan 7, 2021

Review comment responded on Jan 12, 2021

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5
Family

We fully Recommend this place for stay! None complaining !

By on Dec 20, 2020

Review comment responded on Dec 20, 2020

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

3
Friends

Cleaning service was not provided during our stay, they did not provide information that was on request basis. Great staff in the bar and restaurant, always with a great hospitality attitude

By , from Pembroke Pines on Dec 7, 2020

Review comment responded on Dec 9, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Hilton Garden Inn Key West,The Keys Collection

3850 N Roosevelt Blvd, Key West, FL 33040
url importing http://www.orbitz.com/Key-West-Hotels-Hilton-Garden-Inn-Key-West,The-Keys-Collection.h1376-p2.Hotel-Reviews
There was an error importing /Key-West-Hotels-Hilton-Garden-Inn-Key-West,The-Keys-Collection.h1376-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Key-West-Hotels-Hilton-Garden-Inn-Key-West,The-Keys-Collection.h1376-p2.Hotel-Reviews

Frequently asked questions