Hilton Garden Inn Key West / The Keys Collection

3.5 star property
Hotel with 2 restaurants, a quick walk to Key West Tropical Forest and Botanical Garden

Choose dates to view prices

Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, open 6:00 AM to 10:00 PM, cabanas (surcharge)
Terrace/patio
Daily continental breakfast (USD 18 per person)
Lobby
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪12 min walk‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪9 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(25 reviews)
  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

8.4 out of 10
Very good
(31 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(49 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(47 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Single Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Key West

Located in New Town within a short walk of Key West Tropical Forest and Botanical Garden, Hilton Garden Inn Key West / The Keys Collection is within 2 miles (3 km) of other popular sights such as Key West Golf Club. This 141-room hotel welcomes guests with 2 restaurants and conveniences like an outdoor pool and a gym.

What's nearby

  • Key West Tropical Forest and Botanical Garden - 10 min walk - 0.6 miles
  • Key West Golf Club - 12 min walk - 0.7 miles
  • Smathers Beach - 5 min drive - 1.9 miles
  • Duval Street - 9 min drive - 4.0 miles
  • Southernmost Point - 9 min drive - 4.0 miles

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • Circle K
  • ‪Bad Boy Taqueria & Tequila - ‬4 min drive
  • ‪The Stoned Crab - ‬3 min drive

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel with 2 restaurants, a quick walk to Key West Tropical Forest and Botanical Garden
Guests staying at Hilton Garden Inn Key West / The Keys Collection enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 15 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect free wired internet and 38-inch LCD TVs. MP3 docks, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Salty Lime Cabana Bar
  • The Garden Grille

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 250 per stay
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is free cancellation available at Hilton Garden Inn Key West / The Keys Collection?

Hilton Garden Inn Key West / The Keys Collection provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Key West / The Keys Collection?

As of Sep 1, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Key West / The Keys Collection on Sep 8, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hilton Garden Inn Key West / The Keys Collection?

This hotel is situated in New Town within a short 10-minute walk of Key West Tropical Forest and Botanical Garden and also 16 minutes on foot from Regal Key West. You'll also find Duval Street and Smathers Beach within a short drive.

Will I be able to park at Hilton Garden Inn Key West / The Keys Collection?

Yes, secured parking is offered for USD 15 per day with in/out privileges. Though parking is available on request, accessible parking and electric car charging are also available.

Does Hilton Garden Inn Key West / The Keys Collection feature a casino on the premises?

No, Hilton Garden Inn Key West / The Keys Collection doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Key West / The Keys Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Key West / The Keys Collection?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does Hilton Garden Inn Key West / The Keys Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Key West / The Keys Collection have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Key West / The Keys Collection has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Hilton Garden Inn Key West / The Keys Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Key West / The Keys Collection for a fee of USD 75 per accommodation, per stay. A deposit of USD 250 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Key West / The Keys Collection?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Garden Inn Key West / The Keys Collection?

The closest major airport to Hilton Garden Inn Key West / The Keys Collection is Key West Intl. Airport (EYW), which is 1.7 mi away (4 minutes by car).

Are there rooms with balconies at Hilton Garden Inn Key West / The Keys Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 494 out of 1081 reviews
Rating 8 - Good. 237 out of 1081 reviews
Rating 6 - Okay. 163 out of 1081 reviews
Rating 4 - Poor. 86 out of 1081 reviews
Rating 2 - Terrible. 101 out of 1081 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Todd

Stayed 2 nights in Jul 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great stay. Love this hotel. The staff is wonderful. Definitely coming back. Highly recommended
Stayed 1 night in May 2025

8/10 Good

Samantha

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything except two issues which was more personal opinion. We had an early flight and had a lot of trouble sleeping due to neighbor and traffic noises. One person sounded like they kept throwing or dropping a bowling ball half the night. Ha and yet again, not the hotels fault but it would be amazing to have a fan option on the AC or a fan in the rooms to help cover up the noise to sleep. Our AC unit kept turning off at temp instead of having a continuous fan option which we love during hotel stays. Otherwise what the hotel can otherwise control it was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in key west
Stayed 3 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The staff was very friendly and welcoming.
Stayed 1 night in May 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great area, pool was heated, and rooms were a great size for a full family.
Stayed 2 nights in May 2025

4/10 Poor

Angie Lorena

Stayed 2 nights in May 2025

10/10 Excellent

Felicia, Liverpool

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Dragica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location, friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Olha

Stayed 1 night in May 2025

8/10 Good

Thu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

4/10 Poor

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had really high hopes for this property considering the Hilton reputation but it was a big disappointment. To start the staff at the counter was a bit rude and didn’t go over any of the offerings of the hotel. The room was clean but was the only frustrating part of our stay. The bed creaked and squeaked with the slightest of movements and the bed itself was extremely stiff. There was a large amount of uncomfortably empty space where a couch should have been but there wasn’t one which made getting ready or having friends over before leaving due to limited seating.
Stayed 2 nights in May 2025

10/10 Excellent

Peiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel would stay here again
Stayed 1 night in May 2025

4/10 Poor

Arnold

Disliked: Amenities
Was not told about $25 resort fee and fee for parking
Stayed 1 night in May 2025

4/10 Poor

George

Disliked: Amenities
Sewer drain in the middle of the floor in bathroom. Carpet worn and faded. Floors were scratched up and appeared dirty
Stayed 1 night in May 2025

8/10 Good

carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants close early in area.
Stayed 1 night in May 2025

10/10 Excellent

Charity

Traveled with family
Liked: Amenities, property conditions & facilities
Perfect location
Stayed 4 nights in May 2025

8/10 Good

Eduard

Stayed 2 nights in May 2025

4/10 Poor

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The issue was with the property. There was large rodents (rat’s) running around, and the elevators did not work which was out of service.. and very inconvenient because of my disability. We were told the pool bar / food on the resort was open till 10pm.. But that was not the case it was closed out of service. well before that.
Stayed 1 night in May 2025

8/10 Good

Valdecyr, WELLINGTON

Stayed 1 night in May 2025

8/10 Good

K

Liked: Amenities
Comfortable. Free laundry room for guests
Stayed 2 nights in May 2025

4/10 Poor

Farshid

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our stay at this hotel had both positives and negatives. On the plus side, the front desk staff were exceptionally welcoming and made us feel like valued guests. Their personal touch was a real highlight. However, the room itself could use some updating, as the furniture felt a bit dated. Additionally, our room faced a road, which unfortunately made it quite noisy at times. While the friendly service was appreciated, the noise and need for room improvements impacted our overall experience.
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Property conditions & facilities
I recommend it
Stayed 2 nights in Apr 2025

10/10 Excellent

Surendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025