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Recent guest reviews

Tariel serving our breakfast was so nice and helpful and especially giving attention to our 7 ur old grandaughter. We missed him when he was not there

loved it! clean, beautiful, very helpful staff -- LOVED the server for our breakfast, Tariel! He was wonderful. Funny, personable, accomodating. Just started our day off right !

Service- cleaning and check inn -and ubication es great

Good location - very close to Public bus transportation stop to downtown ($4 all day pass vs $20 shuttle the hotel offers)-Love that. Spacious rooms.

I considered it very high value for the money. nice place

The sheets in my bed strong smell urine, The hotel was in good condition and the staff very friendly

The shuttle to and from Mallory Square was perfect!! The pool was awesome too!!!!

I didn't like the $14 per day charge for parking. Other than that, it was wonderful.

Angela, the receptionist, was exceptional. Very personable and funny.

the stay was fine, really do not think we should pay for breakfast. Room was just average. pool was nice and well cared for,overall it was fine!

The staff was great! They were very friendly and attentive to our needs. The hotel offers a shuttle service that will take to you to the main area of Key West. The hotel was very clean over all.

We liked the pool area although we didn't end up using it. I didn't like that we had to pay extra for parking and breakfast

Love the hotel! It had everything we needed for a family of four!

Dominic, Gloria, and Andrew we're super nice, and the cleaning crew of the 3rd fl were very nice. But, the bar and restaurant should be open more hours, there's nowhere to eat or drink this hotel is too far from action to not have a bar and place eat at night inside not at the pool bar??😣😟 You should have a bench in the shuttle area, it's dead at night, a pantry is not enough, and have your own shuttle, like the gates....other than that it was a nice stay.

Very disappointed and physically compromised by the allegedly handicapped accessible room. Rm 117 was small , , the bathroom was NOT appropriate. The toilet was not at the height to meet ADA requirements , there were grab bars but due to the low height undue stress was put on my shoulders causing great discomfort which I am still trying to recover from . There was no seat in the tub and being unable to stand I was forced to sit in the desk chair at the sink and sponge bathe and with the assistance of my husband wash my hair in the bathroom sink . The physical aspects of this room made the stay very uncomfortable . The staff, food , grounds and shuttle service were great .

Quite , clean, bed are comfortable, service was prompt and explained everything.

N Roosevelt Blvd Key West FL

Hotel highlights

  • Close to Key West Golf Club
  • Free in-room wired Internet
  • Onsite dining
  • Outdoor pool

Key West Golf Club is within a mile (2 km) of Hilton Garden Inn Key West,The Keys Collection, and other popular sites like Key West Art and Historical Society are within a couple of miles (3 km). This 141-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Hilton Garden Inn Key West,The Keys Collection's 141 rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect free wired Internet and 37-inch LCD TVs. Free weekday newspapers, free local calls, and laptop-compatible safes are also available.


Property features

Renovated in 2016, Hilton Garden Inn Key West,The Keys Collection features an outdoor pool, a fitness center, and a business center. If you drive, self parking is USD 14.95 per day, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Key West,The Keys Collection

Everyone (38) Couples (6) Family (11)
4
Family with small children

Tariel serving our breakfast was so nice and helpful and especially giving attention to our 7 ur old grandaughter. We missed him when he was not there

By on Mar 20, 2020

Review comment responded on Mar 21, 2020

Thank you for staying with us!

5
Family

loved it! clean, beautiful, very helpful staff -- LOVED the server for our breakfast, Tariel! He was wonderful. Funny, personable, accomodating. Just started our day off right !

By on Jan 21, 2020

Review comment responded on Jan 25, 2020

Thank you for your feedback and for staying with us

5
Family

Service- cleaning and check inn -and ubication es great

By on Jan 18, 2020

Review comment responded on Jan 25, 2020

Thank you for your feedback and for staying with us

4
Everyone

Good location - very close to Public bus transportation stop to downtown ($4 all day pass vs $20 shuttle the hotel offers)-Love that. Spacious rooms.

By on Dec 23, 2019

Review comment responded on Dec 24, 2019

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5
Everyone

I considered it very high value for the money. nice place

By on Dec 17, 2019

Review comment responded on Dec 20, 2019

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4
Everyone

By on Dec 7, 2019

Review comment responded on Dec 22, 2019

Thank you for your feedback. looking forward to see you again.

4
Everyone

The sheets in my bed strong smell urine, The hotel was in good condition and the staff very friendly

By on Oct 7, 2019

Review comment responded on Oct 7, 2019

Thank you for staying with us. We appreciate your feedback.

1
Everyone

By on Oct 2, 2019

Review comment responded on Oct 3, 2019

Thank you for staying with us. We appreciate your feedback.

5
Partner Couples Family

The shuttle to and from Mallory Square was perfect!! The pool was awesome too!!!!

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Thank you for staying with us. We appreciate your feedback.

5
Partner Couples

I didn't like the $14 per day charge for parking. Other than that, it was wonderful.

By on Sep 28, 2019

Review comment responded on Sep 29, 2019

Thank you for staying with us. We appreciate your feedback.

Hilton Garden Inn Key West,The Keys Collection

3850 N Roosevelt Blvd, Key West, FL 33040
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