Nice place
Always a great stay.
The room smelled, overpriced hotel, far away from everything, at the Highway entrance, the pics don’t reflect the actual hotel, bartender leo very nice guy and free breakfast was good, but it wasn’t given to us, I had to asked for it, it’s all about making a profit, $15 parking per day to leave your car in their back yard, totally ridiculous
Would not recommend this place for the price ..No hot water Pool bar was closed for $500 a night I would expect a lot more
Generic motel strategy without many pleasant surprises. Nice interiors. Pool was closed.
Seemed old but clean. Didnt feel the value was there.
We fully Recommend this place for stay! None complaining !
Cleaning service was not provided during our stay, they did not provide information that was on request basis. Great staff in the bar and restaurant, always with a great hospitality attitude
I had a lot of issues and it was definitely not what I expected. I had to change my rooms because the smell in the first one was unbearable. The second was a bit better. The furniture is outdated, food overcooked twice in a row and so on. On the other hand the staff was very nice especially the young man from the pool bar.
I liked the hotel location. I didn’t like paying for parking and resort fees
The hotel staff at the front desk was kind, helpful and even gave us additional drink vouchers for the pool since it’s was our anniversary. The pool bar staff was not as kind, but that was a minor flaw.
This property was filthy I had to have my room changed three times. Even in the third room that was supposed to be clean there was somebody’s nasty filthy plastic toothpick with crud on it in the shower. The hot water didn’t work properly and this was in the third room.
It was terrible, it was dirty and way to noisy at the pool, road noise. We booked 3 nights only stayed 1 and went to a different hotel. Do not recommend !!
Tariel serving our breakfast was so nice and helpful and especially giving attention to our 7 ur old grandaughter. We missed him when he was not there
loved it! clean, beautiful, very helpful staff -- LOVED the server for our breakfast, Tariel! He was wonderful. Funny, personable, accomodating. Just started our day off right !
Key West Golf Club is within a mile (2 km) of Hilton Garden Inn Key West,The Keys Collection, and other popular sites like Key West Art and Historical Society are within a couple of miles (3 km). This 141-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a gym.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.
All of Hilton Garden Inn Key West,The Keys Collection's 141 rooms are individually furnished and have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect free wired Internet and 37-inch LCD TVs. Free weekday newspapers, free local calls, and laptop-compatible safes are also available. Housekeeping is available on request.
Built in 2016, the brand new Hilton Garden Inn Key West,The Keys Collection offers an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 14.95 per day, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Nice place
Always a great stay.
The room smelled, overpriced hotel, far away from everything, at the Highway entrance, the pics don’t reflect the actual hotel, bartender leo very nice guy and free breakfast was good, but it wasn’t given to us, I had to asked for it, it’s all about making a profit, $15 parking per day to leave your car in their back yard, totally ridiculous
Would not recommend this place for the price ..No hot water Pool bar was closed for $500 a night I would expect a lot more
Generic motel strategy without many pleasant surprises. Nice interiors. Pool was closed.
Seemed old but clean. Didnt feel the value was there.
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
We fully Recommend this place for stay! None complaining !
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Cleaning service was not provided during our stay, they did not provide information that was on request basis. Great staff in the bar and restaurant, always with a great hospitality attitude
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
I had a lot of issues and it was definitely not what I expected. I had to change my rooms because the smell in the first one was unbearable. The second was a bit better. The furniture is outdated, food overcooked twice in a row and so on. On the other hand the staff was very nice especially the young man from the pool bar.
Thanks so much for taking the time to leave our property a review. We apologize that you had to change room and that you did not like the food. We hope you will come back and give us another opportunity.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.