For years we've wanted to do a family vacation and this year we felt was the year to do as our family,(10 in total,6 adults and 4 grandchildren) are getting older.
Our first impressions walking into the home were....WOW, NICE!! Then everyone scattered, checking out the house and calling dibs on their room. Exciting!! Then once everyone got settled we proceeded outside to the pool area and were once again blown away. A great, covered seating area with fire table and then of course, the pool and the kids where in! The kitchen was huge and extremely well stocked with any and all the cookware and utensils one might need. Overall, the house and the holiday was a success with the thanks to some amazing weather and smoke free conditions considering there where fires in the area.
Nowthen, to be perfectly honest, there were some issues with the accommodations and one would think, considering the cost of the rental to be legitimate concerns.
First of all, you don't have the house to yourself...there is a "caretaker" living in the house which we were not notified about until the last payment was received and we got the home entry information. We feel that should have been something we knew about in the beginning as it would have played a factor in our decision.
My first walk around the pool I came across a large bandaid poolside and when I went to throw it in the garbage, I noticed the garbage bins full from the previous renters. I realize that pick up dates don't align with scheduling, but none the less, I found it unacceptable. The day before we left, we took all remaining garbage to the dump so the next renters had emptied bins. We were offered compensation, we thought maybe in our damage deposit, but that didn't happen. The master bedroom and ensuite were amazing, large as expected, but nowhere to hang clothes, so be prepared to live out of your suitcases.The king beds were difficult to sleep in...you always felt like you were rolling out of bed. Our son took off the mattress and box spring to the king bed downstairs and found that the slats were broken. He did his best to set them in position and set the bed back up and it resolved the issue with that bed. If the weather is hot as it was for us (35C-40C) the temperature in the upstairs bedrooms was hot and uncomfortable to sleep and the people in the basement found it cold. Speaking of cold....the hot tub didn't work. So, that's why the 2 star's. For that kind of money, one expects near perfection