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Recent guest reviews

Generally this is decent place to stay with an excellent location. Our experience wasnt the best to be frank. But, I am also going to chalk part of that up to unprecedented times we are in and would also note that the hotel did their best to balance the situation. Location- 9/10. Right on the lake, 5-10 min to walk to where most of the action is at downtown. Rooms- 5 star in early 2000's... a bit dated now. Amenities- Not really a resort in my opinion. Limited to an outside pool. Restaurant- Very good restaurant with amazing atmosphere in the hotel. But, it was so busy with non-hotel guests circulating in the hotel... during a pandemic... that it was a bit uncomfortable. Service- Friendly reception. Comped our parking (much appreciated). Downside... no information etc how to handle no room cleaning at the time of check-in so we came back after our first day and found towles etc not changed. Called front desk several times without answer. Went down to front desk and there are 5 staff standing there with no guests... Learned at that time there is no cleaning service for the hotel room due to covid which I understand is reasonable. But, they should make plan for providing new towels etc OR let us know when we check in that theyre not available and we should re-use. Front desk said they would send towels up... we went back up and then waited and 20 mins later no towels... called again to front desk... no answer... went down for our dinner schedule without shower. 1 star.

Location is great. Services are great for checking in and dinning. I wish that I could stay longer, but my daughter needed to return to school to her math test :-(

Excellent location, pool was awesome and lobby restaurant was great

Great locations, upscale facilities. Comfortable beds. Friendly front desk staff (Nicole?) who was very patient with me showing me different types of rooms available. Much appreciated!

Great hotel. Easy access and close to downtown. Great access to hockey game.

The hotel itself is nice, and we received a lovely upgrade. Front desk staff were great. It may not seem like a big deal, but the doors of the suites close extremely loudly, waking us up at least once an hour. And our room faced the main entrance and they received a noisy semi delivery at 4 am. No restful sleeps in our three night stay. While the food and drink at the restaurants is good, the service during the day is incredibly slow.

1310 Water St Kelowna BC

Hotel highlights

  • Walking distance to Prospera Place and Okanagan Lake
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool and indoor pool

Located in Kelowna Central Business District, Delta Hotels by Marriott Grand Okanagan Resort is within a 10-minute walk of popular sights such as Tugboat Bay and Waterfront Park. This 324-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 8:00 AM to 11:30 AM.


Rooms

All 324 rooms feature iPod docks, refrigerators, and coffee makers. 55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Free bottled water, phones, and ironing boards are other standard amenities. Housekeeping is available once per stay.


Property features

Delta Hotels by Marriott Grand Okanagan Resort features an indoor pool, an outdoor pool, and a fitness center. If you drive, self parking is CAD 24.00 per night, or you can take advantage of the airport shuttle at scheduled times for CAD 25.00 per person one-way. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 2 spa tubs, free WiFi in public areas, and a conference center.

Room options

Room, 1 King Bed, Non Smoking, Lake View

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Grand Condo, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Grand Condo, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Delta Hotels by Marriott Grand Okanagan Resort

Everyone (4) Couples (1) Family (1)
1
Partner Couples

Generally this is decent place to stay with an excellent location. Our experience wasnt the best to be frank. But, I am also going to chalk part of that up to unprecedented times we are in and would also note that the hotel did their best to balance the situation. Location- 9/10. Right on the lake, 5-10 min to walk to where most of the action is at downtown. Rooms- 5 star in early 2000's... a bit dated now. Amenities- Not really a resort in my opinion. Limited to an outside pool. Restaurant- Very good restaurant with amazing atmosphere in the hotel. But, it was so busy with non-hotel guests circulating in the hotel... during a pandemic... that it was a bit uncomfortable. Service- Friendly reception. Comped our parking (much appreciated). Downside... no information etc how to handle no room cleaning at the time of check-in so we came back after our first day and found towles etc not changed. Called front desk several times without answer. Went down to front desk and there are 5 staff standing there with no guests... Learned at that time there is no cleaning service for the hotel room due to covid which I understand is reasonable. But, they should make plan for providing new towels etc OR let us know when we check in that theyre not available and we should re-use. Front desk said they would send towels up... we went back up and then waited and 20 mins later no towels... called again to front desk... no answer... went down for our dinner schedule without shower. 1 star.

By , from Vancouver on Jul 21, 2020

5
Family

Location is great. Services are great for checking in and dinning. I wish that I could stay longer, but my daughter needed to return to school to her math test :-(

By , from New York on Nov 8, 2019

5
Everyone

Excellent location, pool was awesome and lobby restaurant was great

By , from Washington on Jul 2, 2018

5

very nice hotel next to the lake

Everyone

Great locations, upscale facilities. Comfortable beds. Friendly front desk staff (Nicole?) who was very patient with me showing me different types of rooms available. Much appreciated!

By , from Palo Alto, CA on Jun 25, 2018

5
Everyone

Great hotel. Easy access and close to downtown. Great access to hockey game.

By on Feb 20, 2018

3
Everyone

The hotel itself is nice, and we received a lovely upgrade. Front desk staff were great. It may not seem like a big deal, but the doors of the suites close extremely loudly, waking us up at least once an hour. And our room faced the main entrance and they received a noisy semi delivery at 4 am. No restful sleeps in our three night stay. While the food and drink at the restaurants is good, the service during the day is incredibly slow.

By , from Saskatoon on Feb 5, 2019

Delta Hotels by Marriott Grand Okanagan Resort

1310 Water St, Kelowna, BC V1Y 9P3
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