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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel in Kelowna with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

2 restaurants, breakfast served
Gym
Interior
Balcony
2 restaurants, breakfast served

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Tower

7.2 out of 10
Good
(55 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(110 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(121 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.6 out of 10
Good
(8 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.0 out of 10
Good
(19 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

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Best Western Plus Kelowna Hotel & Suites

Dilworth Mountain Estates
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
8.6 out of 10, Excellent, 1,000 reviews
$103 nightly
The price is $120
Jan 27 - Jan 28
Total with taxes and fees
Best Western Plus Kelowna Hotel & Suites

About the neighborhood

Kelowna

Located in Dilworth Mountain Estates within a 5-minute walk of Orchard Park Mall, Sandman Hotel & Suites Kelowna is within a 15-minute stroll of Orchard Park Shopping Centre. This 220-room hotel welcomes guests with 2 restaurants and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Orchard Park Shopping Centre - 4 min walk - 0.3 miles
  • Mission Creek Regional Park - 11 min walk - 0.6 miles
  • Kelowna Golf and Country Club - 2 min drive - 1.3 miles
  • Capri Mall - 3 min drive - 1.7 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Steve’s Poke Bar - ‬8 min walk
  • ‪Arby's - ‬4 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel in Kelowna with 2 restaurants and a fitness center
Sandman Hotel & Suites Kelowna features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
42-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Hot tub
  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorized watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites Kelowna?

Sandman Hotel & Suites Kelowna offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on Jan 18, 2026 start from $75.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sandman Hotel & Suites Kelowna?

This hotel is situated in Dilworth Mountain Estates, just steps from Orchard Park Mall, and within a 10-minute walk of Orchard Park Shopping Centre and Cineplex Cinemas Orchard Plaza. You'll also find Mission Creek Regional Park and Planet Lazer less than a mile away.

Will I be able to park at Sandman Hotel & Suites Kelowna?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sandman Hotel & Suites Kelowna feature a casino at the property?

No, Sandman Hotel & Suites Kelowna doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites Kelowna?

No, there is no indoor pool at this hotel. Guests have pool access between 10:00 AM and 10:00 PM.

Is Sandman Hotel & Suites Kelowna good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Sandman Hotel & Suites Kelowna have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sandman Hotel & Suites Kelowna feature a restaurant that includes a breakfast menu?

Yes, Sandman Hotel & Suites Kelowna has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Sandman Hotel & Suites Kelowna allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sandman Hotel & Suites Kelowna for a fee of CAD 25 per accommodation, per night.

Are there connecting rooms at Sandman Hotel & Suites Kelowna?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sandman Hotel & Suites Kelowna?

The closest major airport to Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW), which is 6.7 mi away (12 minutes by car).

Are there rooms with balconies at Sandman Hotel & Suites Kelowna?

Yes, some guestrooms at Sandman Hotel & Suites Kelowna offer a balcony.

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 575 out of 1954 reviews
Rating 8 - Good. 439 out of 1954 reviews
Rating 6 - Okay. 400 out of 1954 reviews
Rating 4 - Poor. 283 out of 1954 reviews
Rating 2 - Terrible. 257 out of 1954 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Resi

When we first checked in, we were given a room in the seventh floor. The toilet wasn’t flushing properly and this the room was smelling bad. We asked someone to fix the problem and they sent a maintenance guy to fix it. But when he left, we flushed the toilet again and it won’t suck properly I requested for a new room and they gave us a very nice room in the sixth floor. Everything was different from the first experience. The room was very nice and clean. It smells fresh and the toilet is working properly. We stayed there for two nights . On the first night we asked for the room to be refreshed But when we came back, it wasn’t done at all. I have to call the front desk to give us at least a toilet paper because we are completely out When we came back from our dinner everything was changed and they supplied us with toilet paper as well. Thank you for attending to our request
Stayed 2 nights in Oct 2025

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They only had one person to check in guests
Stayed 3 nights in Oct 2025

4/10 Poor

breton

Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable ,room was clean Needs more parking
Stayed 1 night in Oct 2025

4/10 Poor

CHELSEA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
veds were fine, thats about it,tape covering holes in walls, grout falling out of bathtub. durty furnishings. no tv remote. all okay if you arent paying what they charged.
Stayed 1 night in Oct 2025

6/10 Okay

Eugene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Meh

Desk agent very friendly, but our room had bugs in the light fixture, and was very run down.
Stayed 2 nights in Oct 2025

8/10 Good

Susanna

Liked: Cleanliness
wifi good. most needs met. if staff doesn't relay much upon check in, you will find your answers in the hotel cards for easy navigation. some complimentary items in hotel room were not consistently there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Oct 2025

2/10 Terrible

Morgan

Disliked: Cleanliness
Room was dirty, and in horrible condition. Door wouldn’t shut properly and the remote was broken.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rowanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central located by shopping amenities, very clean & comfortable hotel. Was very satified with my stay here at Sandman Kelowna.
Stayed 2 nights in Oct 2025

6/10 Okay

Hoang

Traveled with family
Liked: Cleanliness, staff & service
Hot water was very hot but the cooler was noise.
Stayed 4 nights in Oct 2025

8/10 Good

Robert

Liked: Staff & service
In spite of the construction going on, the building was still in good shape. I do believe they should be discounting while this is going on, especially since the hottub was not operational
Stayed 2 nights in Oct 2025

10/10 Excellent

BALJINDER SINGH

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We did not have a window to the outdoors. We overlooked a pool and a hottub. I like to see the outdoors. I felt confined.
Stayed 2 nights in Sep 2025

2/10 Terrible

Janeen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed not very clean rooms check out is at 11 housekeepers nocked on door at 9:00am to clean very rude
Stayed 3 nights in Jun 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and friendly. Front desk staff was very welcoming,
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee, Huntsville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Very convenient location. Lots of transit options.
Stayed 1 night in Oct 2025

10/10 Excellent

Crystal

Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Amber

Stayed 1 night in Sep 2025

6/10 Okay

katrina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I picked this hotel due to the proximity to stores and restaurants and my experience with Sandman Hotels has been lovely. The hotel itself is run down and the carpets in the hallway looked damp and dirty at the same time with a mildew smell. I got in my room and the shower and tub were dirty. The tiles had that black dirt in the grout and i had to wear flip flops while showering cuz i couldn’t bear to touch the tub. I boiled water using the kettle and at the spout i found what looked like dog/cat hair. The coffee bar area looked like it hasn’t been wiped and the “clean” cups are had the dirty cover papers on them. The sink drained so slowly it seemed like it was clogged The free shampoo looked like it’s been used. You can tell that someone’s opened it cuz there’s dry product all over the packaging. I’ve stayed at other sandman before and i have never seen them like this. The one in Edmonton almost has 5 star amenities. I didn’t bother calling as the rest of the hotel looked like it’ll be the same state in every room and i had a long journey. I haven’t been in a hotel where i was scared to touch anything. I had to get Lysol wipes to wife surfaces.
Stayed 3 nights in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Nice stay but lots of renovations occurring
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Lee, Huntsville

Stayed 2 nights in Oct 2025