Sandman Hotel & Suites Kelowna

3.0 star property
Kelowna hotel in Dilworth Mountain Estates with 2 restaurants and a fitness center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
2 restaurants, breakfast served
Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk
2 restaurants, breakfast served
Reception

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    3 min walk
  • Orchard Park Shopping Centre
    5 min walk
  • Kelowna Golf and Country Club
    2 min drive
  • Kelowna, BC (YLW-Kelowna Intl.)
    12 min drive

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Room options

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, Tower

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Atrium Building)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Atrium Building)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Kelowna

Located in Dilworth Mountain Estates within a 5-minute walk of Orchard Park Mall, Sandman Hotel & Suites Kelowna is within a 15-minute stroll of Orchard Park Shopping Centre. This 220-room hotel welcomes guests with 2 restaurants and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Orchard Park Mall - 3 min walk
  • Kelowna Golf and Country Club - 2 min drive
  • Kelowna General Hospital - 5 min drive
  • Waterfront Park - 5 min drive
  • Prospera Place - 5 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk
  • ‪Red Robin Gourmet Burgers - ‬6 min walk

About this property

Sandman Hotel & Suites Kelowna

Kelowna hotel in Dilworth Mountain Estates with 2 restaurants and a fitness center
Sandman Hotel & Suites Kelowna features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
42-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorized watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to December 31 2024 (dates subject to change):
  • Spa tub
  • Swimming pool
The property will be renovating from October 1 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites Kelowna?

Sandman Hotel & Suites Kelowna offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on Nov 24, 2024 start from $94.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sandman Hotel & Suites Kelowna?

This hotel is situated in Dilworth Mountain Estates within a 10-minute walk of Orchard Park Mall and Orchard Park Shopping Centre. You'll also find Mission Creek Regional Park and Planet Lazer less than a mile away.

Will I be able to park at Sandman Hotel & Suites Kelowna?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sandman Hotel & Suites Kelowna feature a casino at the property?

No, Sandman Hotel & Suites Kelowna doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites Kelowna?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from October 1 2024 until December 31 2024 (subject to change).

What will couples enjoy most about a stay at Sandman Hotel & Suites Kelowna?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Sandman Hotel & Suites Kelowna have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sandman Hotel & Suites Kelowna feature a restaurant that includes a breakfast menu?

Yes, Sandman Hotel & Suites Kelowna has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Sandman Hotel & Suites Kelowna allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sandman Hotel & Suites Kelowna for a fee of CAD 25 per accommodation, per night.

Does Sandman Hotel & Suites Kelowna have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sandman Hotel & Suites Kelowna?

The closest major airport to Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW), which is 6.7 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Sandman Hotel & Suites Kelowna?

Yes, some guestrooms at Sandman Hotel & Suites Kelowna offer a balcony.

Reviews

6.8
Rating 10 - Excellent. 377 out of 1394 reviews" "
Rating 8 - Good. 332 out of 1394 reviews" "
Rating 6 - Okay. 276 out of 1394 reviews" "
Rating 4 - Poor. 223 out of 1394 reviews" "
Rating 2 - Terrible. 186 out of 1394 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly & helpful staff. Unfortunately, the pool and hot tub weren't available due to repairs but everyone was very accommodating and we would stay here again
Stayed 1 night in Aug 2024

6/10 Okay

Chlo-ellen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best place for the money.
The part of the hotel I stayed in was older. Which is fine BUT my door didn’t close unless I threw my body weight against it or heaved it shut from the outside. The bathroom was clean-ish. Hair and dirt on floor. Beds were good. Furniture old and chipped. Lights didn’t work (overhead in particular. Carpet was dirty. But what iced the cake was the deplorable installation of the AC unit. Tacked in place, full of dirt and what appeared to be mould. Holes all around dirty and it looked like trim was used to cover some of the bad spots - but haphazardly tacked on. And noisy. Room was also directly across from ice machine which was a congregation point late at night. And garbage. Garbage bags in the halls all the time. Unsightly. Almost as unsightly as the homeless under my window and in the parking lot all night carrying on. I also told the front desk that there was a homeless person digging through garbage right in the driveway to the hotel. My concern was shrugged off and ignored. The girl who checked me in was great. And the food from bar one and Denny’s was quite good.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice with everything close by.
Stayed 2 nights in Jul 2024

2/10 Terrible

Casey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is fantastic but the hotel is a dump and is not clean. If you want a cheap hotel look elsewhere
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Disliked: Staff & service, property conditions & facilities
Needs a lot of updates and maintenance. Issues with cooling, plumbing and even the internet. Staff were not helpful or knowledgeable and did not care
Stayed 2 nights in Jul 2024

8/10 Good

Simran

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Mike

Stayed 2 nights in Jul 2024

6/10 Okay

wenhao

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 6 nights in Jul 2024

8/10 Good

harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
the coffee pot was awkward,and the cord didn;t reach outlet, and the desk was a bit wonky, but the view was good and everything else was fine.
Stayed 3 nights in Jul 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Deborah

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Yes, I booked this property through Expedia. They quoted me a dollar amount to pay at the hotel. Hotel did not honor rate
Stayed 2 nights in Jul 2024

6/10 Okay

jolyn

Liked: Property conditions & facilities
I love the area but the thing is no enough elevator for the guest.its hard if you have big luggages
Stayed 2 nights in Jul 2024

10/10 Excellent

Tom

Liked: Property conditions & facilities
.
Stayed 4 nights in Jul 2024

6/10 Okay

Sun Jung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner and ventilator in a bathroom were so loud that could not sleep.
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Rooms were dark on lower level floor.
Stayed 1 night in Jul 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Staff & service, property conditions & facilities
King Suite not like the photos
If you book a “king Suite” in the tower there are two separate layouts. The layout in the photos which is bigger and then a separate layout that gives you a kitchen so small it’s barely usable. Was put on the ground floor with a door that opens to the parking lot.
Stayed 6 nights in Jul 2024

2/10 Terrible

Praew

Disliked: Cleanliness, property conditions & facilities
The room was dirty and doesn’t worth $200 a night.
Stayed 1 night in Jul 2024

8/10 Good

Reede

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place
Stayed 1 night in Jul 2024

4/10 Poor

Ang

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall, good pool and nice big room with living room kitchen and patio. Good value for the money spent
Stayed 3 nights in Jul 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Laylee

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024