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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel in Kelowna with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Balcony
Reception
2 restaurants, breakfast served
Fridge, microwave, coffee/tea maker

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | 1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Tower

7.2 out of 10
Good
(54 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(110 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(119 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.6 out of 10
Good
(8 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.0 out of 10
Good
(19 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Dilworth Mountain Estates
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About the neighborhood

Kelowna

Located in Dilworth Mountain Estates within a 5-minute walk of Orchard Park Mall, Sandman Hotel & Suites Kelowna is within a 15-minute stroll of Orchard Park Shopping Centre. This 220-room hotel welcomes guests with 2 restaurants and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Orchard Park Shopping Centre - 4 min walk - 0.3 miles
  • Cineplex Cinemas Orchard Plaza - 7 min walk - 0.4 miles
  • Mission Creek Regional Park - 11 min walk - 0.6 miles
  • Kelowna Golf and Country Club - 2 min drive - 1.3 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Red Robin - ‬6 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel in Kelowna with 2 restaurants and a fitness center
Sandman Hotel & Suites Kelowna features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
42-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Nov 30 - Dec 1
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorized watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites Kelowna?

Sandman Hotel & Suites Kelowna offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on Dec 7, 2025 start from $63.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sandman Hotel & Suites Kelowna?

This hotel is situated in Dilworth Mountain Estates, just steps from Orchard Park Mall, and within a 10-minute walk of Orchard Park Shopping Centre and Cineplex Cinemas Orchard Plaza. You'll also find Mission Creek Regional Park and Planet Lazer less than a mile away.

Is parking available on site at Sandman Hotel & Suites Kelowna?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sandman Hotel & Suites Kelowna feature a casino at the property?

No, Sandman Hotel & Suites Kelowna doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites Kelowna?

No, there is no indoor pool at this hotel. Guests have pool access between 10:00 AM and 10:00 PM.

Is Sandman Hotel & Suites Kelowna good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Sandman Hotel & Suites Kelowna have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sandman Hotel & Suites Kelowna feature a restaurant that includes a breakfast menu?

Yes, Sandman Hotel & Suites Kelowna has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Sandman Hotel & Suites Kelowna allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sandman Hotel & Suites Kelowna for a fee of CAD 25 per accommodation, per night.

Are there connecting rooms at Sandman Hotel & Suites Kelowna?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sandman Hotel & Suites Kelowna?

The closest major airport to Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW), which is 6.7 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Sandman Hotel & Suites Kelowna?

Yes, some guestrooms at Sandman Hotel & Suites Kelowna offer a balcony.

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 561 out of 1920 reviews
Rating 8 - Good. 435 out of 1920 reviews
Rating 6 - Okay. 389 out of 1920 reviews
Rating 4 - Poor. 282 out of 1920 reviews
Rating 2 - Terrible. 253 out of 1920 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Joselyne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Carley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, clean rooms, terrible service. Clogged toilet - had to ask 4 different people before someone finally came to unclog it (all we asked for was a plunger and that took 4 hours). Pool had no towels, asked for some and no one ever showed up to refill them. We finally just started taking what we needed off the housekeeping carts ourselves. Positives - great location, clean comfy rooms, lots of dining close by. But would not expect good service
Stayed 3 nights in Aug 2025

8/10 Good

Rigert

Traveled with family
Liked: Amenities
Friendly and helpful
Stayed 1 night in Aug 2025

8/10 Good

skye

Stayed 1 night in Aug 2025

10/10 Excellent

Gurinder, Calgary

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2025

8/10 Good

Manpreet

Traveled with partner
Liked: Cleanliness, staff & service
My boyfriend and I had a nice stay at the Sandman Hotel in Kelowna. The staff were friendly, and housekeeping was quick and did a great job keeping things clean. However, there were a few inconveniences — the hotel was under renovation (which we weren’t told about), the hot tub was closed, and the lighting in our room wasn’t working properly. Parking was also a bit tricky at times. That said, it was affordable and comfortable for our needs. I’d recommend calling ahead to check on amenities, but I’d stay here again for a short trip.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rashpinder

Stayed 2 nights in Aug 2025

4/10 Poor

Bhupinder

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location and staff was nice but condition of the room and washroom was not good, especially the toilet and sink. There was weak Wi-Fi. There was no lift and hotel renovation gave us a bad experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Darrell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like this Hotel at all!
Stayed 3 nights in Aug 2025

6/10 Okay

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities
only 1 ac unit worked in a suite
Stayed 2 nights in Aug 2025

6/10 Okay

Cara

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Pavneet

Traveled with family and small children
Disliked: Amenities
The rooms were poorly cleaned - bunch of pet hair, sticky surfaces. Room was not equipped with necessary supplies. Sidarth at the front desk made efforts to make the situation better by getting the room cleaned again. It helped a little but our experience was ruined already, mostly concerned cuz we had 2 infants with us.
Stayed 1 night in Aug 2025

8/10 Good

Hasnain

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Mia Dave

Traveled with partner
Disliked: Cleanliness, amenities
the room given to us was dirty. we were given another room but it smell smoke. it was my first time staying in sandman and will be my last too. hotel layout is confusing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joan

Stayed 1 night in Aug 2025

2/10 Terrible

Sukhvir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rug, washroom. Washroom smell so bad.
Stayed 1 night in Aug 2025

6/10 Okay

Leah

Stayed 1 night in Aug 2025

2/10 Terrible

Samuel

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Gursimran

Stayed 1 night in Aug 2025

4/10 Poor

Taylia, Merritt

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed for one night, the room was not cleaned well, the A/C was incredibly loud (like something was broken in it), the bathroom sink was plugged and the bathtub was also plugged. We informed the staff that they wouldn’t drain and they didn’t attempt to fix it. Not worth that $300 we wont be going back anytime soon.
Stayed 1 night in Aug 2025

2/10 Terrible

Balkar Singh

Traveled with family
Disliked: Amenities, property conditions & facilities
Ac was not working prot
Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jatinder

Stayed 2 nights in Aug 2025

10/10 Excellent

Jiwanjot

Stayed 1 night in Aug 2025

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