They advertise 10 EV chargers yet only 4 were accessible. 2 were not working (south side); Tesla charges had been removed; 2 other Tesla chargers were dedicated for "Current". We stayed in the tower and there was a constant running water sound coming from the vent above the doorway. It woke us a few times in the night.
Good place to stay.
Room 231 was quiet! The mattress, pillows and comforter were perfect. Manisha the front desk young lady was very helpful and considerate. We had just gotten out of the hospital due to an accident and I had suffered a concussion. Manisha walked us to our room to help us find it. Thank you!
This hotel had a very good breakfast. They also had a nice, saltwater swimming pool. The rooms were very spacious and clean
A good stay, comfy beds. Will stay again on our return trip. Pleasant staff.
The staff were friendly, the hotel was clean, convenient and spacious.
Located in Dilworth Mountain Estates, Best Western Plus Kelowna Hotel & Suites is adjacent to Columbia Mountains and within a 10-minute stroll of Orchard Park Shopping Centre. This 176-room hotel welcomes guests with free breakfast and conveniences like a full-service spa and an indoor pool.
Free breakfast is included with your stay. At the end of the day, the bar/lounge is a great place to grab a drink.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Furnished balconies or patios, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
At Best Western Plus Kelowna Hotel & Suites, guests enjoy a full-service spa, an indoor pool, and a gym. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include 2 spa tubs, free WiFi in public areas, and a conference center.
They advertise 10 EV chargers yet only 4 were accessible. 2 were not working (south side); Tesla charges had been removed; 2 other Tesla chargers were dedicated for "Current". We stayed in the tower and there was a constant running water sound coming from the vent above the doorway. It woke us a few times in the night.
Good place to stay.
Thank you for your feedback. We appreciate it.
Room 231 was quiet! The mattress, pillows and comforter were perfect. Manisha the front desk young lady was very helpful and considerate. We had just gotten out of the hospital due to an accident and I had suffered a concussion. Manisha walked us to our room to help us find it. Thank you!
Thank you very much !
This hotel had a very good breakfast. They also had a nice, saltwater swimming pool. The rooms were very spacious and clean
I wanted to thank you very much for taking the time to complete such a nice review of your recent stay with us at the Best Western Plus Kelowna Hotel and Suites. We truly value each and every customer’s feedback as it helps us to maintain our high level of quality and service. We thank you again and look forward to welcoming you back to the Best Western Plus in beautiful Kelowna, BC.
A good stay, comfy beds. Will stay again on our return trip. Pleasant staff.
The staff were friendly, the hotel was clean, convenient and spacious.
Good morning James. Thank you for taking the time to provide feedback on your recent stay with us. I am sorry that you had difficulty locating our Tesla charging stations - all 8 are indeed still located on property by our North Entrance, as well as 2 additional for Current Taxi, in addition to the 4 standard EV chargers on our South Entrance. I will be having our engineering team look into why 2 of them were not operational for your stay so we can have that rectified. I hope the rest of your travels are safe and pleasant, and hope to welcome you back to the property again should you pass through Kelowna.