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Recent guest reviews

Great proximity to dining and shopping. Well lit and very safe!

Room was bigger than expected and the breakfast was really good. I really enjoyed staying here.

Very nice room and pleasant staff. Elevator was broken but those things happen.

Nice clean place that was in a safe area and close to many restaurants. Very business traveler friendly

Bit old to compete with other modern hotels. Is this an BW plus hotel, only the name board says it.

Nice hotel. Close to family that lives in Jonesboro. All of the staff are very friendly.

1st room sheet were dirty. But staff was nice and gave us another room with no problems.

The pictures are misleading. Room wasn't anything like the picture. Really small. No chair. Bathroom was terrible. We just slept ate and left. Breakfast was good. Lady at check in was nice. Guy when we left could care less. Ride didn't even ask how are stay was. Too busy on cell phone. Too many other hotels. Pick another.

Everything started off good but quickly went downhill on the 2nd day. I was in town for business and upon returning to my room the keys no longer worked. I went to the front desk where I was asked if I had even booked a second night. Shouldn't you know that! Mind you, he never even looked at the computer. I told him I had one last night and he simply reactivated the keys and again, never looked in the computer. Finally back in the room where I discover that it was never touched by housekeeping! I've never had a hotel room not cleaned. I was tired, it had been a long day and just went with it since I was leaving in the morning. Around 9:30 that night there's banging coming from the door. Luckily I always throw the safety lock because sure enough here is someone trying to get in my room! Back to earlier where the "gentleman" at the front desk never checked the system to see if I was correctly showing still in the room. Apparently the system showed that I had left as well and here came the next guest. So they're system showed that I was gone and yet they still hadn't cleaned the room and tried to give it to someone else! Horrible place and I will certainly never go back. The cherry on top is that the bath tub leaks and turns the floor into a swimming pool after each shower!

Rooms were good. Bedding better than average. Slow elevators.

Nice staff, nice breakfast, comfortable bed, but the room was filthy. It looked like the staff had made the bed and done literally nothing else for ages. The floor was dirty and every other surface- toilet, shower, nightstand- was grimy/sticky and there were towels/trash from previous guests hiding in every corner.

Newly remodeled! Comfortable. Suites are nice size with separate room. Friendly staff.

The desk staff was OK [...]. The hall way on my floor appeared it had not been cleaned for a long time and smelled bad. The room was the smallest I have ever stayed in and was in need of updating. The lighting was poor and the cold water handle on the tub was broken. I would not recommend this hotel.

When we arrived, the room "wasnt ready" because the housekeeping staff were on break and their computers were down. The staff then goes to "accommodate" us with another room and the room was EXTREMELY small. It wasnt what we expected which was a suite.

Over all we had a good experience. The only problem we had was we put a do not disturb sign up one morning and took it down around 10 am . We went off for the day and when we returned at about 7pm the room was not cleaned.

Room was always clean; Heat/AC worked best in Jonesboro; Frond desk took care of an error in booking by moving us to a non-smoking room. All common rooms (lobby, breakfast area) very clean. Although more than we intended to pay (other places in J-boro) are about $100 less) it was worth the money. Missed a room microwave, though.

The hotel stay would have been better if the only elevator worked more efficiently and empty alcohol bottles weren't in the stair well. The hotel is not handicapped accessible therefore bringing in luggage and etc is extremely difficult. The staff was friendly and helpful so the stay was almost equivalent to the cost of the hotel. Needs major improvements or reduced cost.

I have stayed at this location most of the time on business in Jonesboro. I had forgotten the name a few times and ended up at other similarly priced hotels in Jonesboro. Older, but clean. Hands down better than any other hotel in this price range in Jonesboro.

When we first arrived in Jonesboro we saw the new Comfort Suites and went there first. As it turned out it wasn't our hotel. We were booked at the older Comfort Inns and Suites behind the Cracker Barrel Restaurant. The new hotel was clean and spacious and we were dissapointed to find out that we weren't staying there. We were not happy when we saw the dated condition of the hotel we were staying at. Another concern came up on the second morning at the breakfast room. Two black homeless men came in and helped themselves to breakfast and when done after a couple of trips through the breakfast bar went outside got on their bicycles and rode off. I'm all for feeding the needy but please. This brings up grave security questions about who has free access to this establishment. It appeared this may have been a daily routine. I will not stay at this establishment ever again.

Gilmore Drive Jonesboro AR

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Within a short walk of Arkansas Continued Care Hospital, Best Western Plus Jonesboro Inn and Suites is within 2 miles (3 km) of The Mall at Turtle Creek. This 90-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Free full breakfast is included with your stay.


Rooms

All of Best Western Plus Jonesboro Inn and Suites's 90 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

Best Western Plus Jonesboro Inn and Suites features a 24-hour fitness center, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-in.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Jonesboro Inn and Suites

Everyone (9) Business (1) Couples (5) Family (1) Other (1)
5
Business Business

Great proximity to dining and shopping. Well lit and very safe!

By on Dec 9, 2019

Review comment responded on Dec 10, 2019

Thank you for your review! We hope that future guests will be able to use your review as encouragement to choose our property! We also hope that you will be returning the next time you are in the area!

5
Business Business

Room was bigger than expected and the breakfast was really good. I really enjoyed staying here.

By on Nov 2, 2019

Review comment responded on Nov 15, 2019

Thank you for your review! We are happy to see that you enjoyed your stay. If we can be of any assistance please do not hesitate to contact us.

5
Business Business

Very nice room and pleasant staff. Elevator was broken but those things happen.

By on May 29, 2019

Review comment responded on Jul 9, 2019

Thank you for your review. We are happy that you enjoyed your stay and hope that you will return to our hotel the next time you are in town.

5
Business Business

Nice clean place that was in a safe area and close to many restaurants. Very business traveler friendly

By on Feb 22, 2019

2
Everyone

Bit old to compete with other modern hotels. Is this an BW plus hotel, only the name board says it.

By on Dec 23, 2018

Review comment responded on Feb 4, 2019

Thank you for your feedback. You should come see our changes. Since your last stay we have installed new carpet in the entire hotel and painted as well.

3
Everyone

By on Dec 15, 2018

5
Everyone

Nice hotel. Close to family that lives in Jonesboro. All of the staff are very friendly.

By on Dec 13, 2018

3
Everyone

1st room sheet were dirty. But staff was nice and gave us another room with no problems.

By on Aug 20, 2018

Review comment responded on Aug 27, 2018

I am sorry you were not happy with your stay.

1

not what you see

Everyone

The pictures are misleading. Room wasn't anything like the picture. Really small. No chair. Bathroom was terrible. We just slept ate and left. Breakfast was good. Lady at check in was nice. Guy when we left could care less. Ride didn't even ask how are stay was. Too busy on cell phone. Too many other hotels. Pick another.

By on Sep 10, 2017

Review comment responded on Sep 15, 2017

Dear Rich, Thank you for taking time out of your day to leave this review. Please accept our apologies for the inconvenience you experienced during this stay. We value your feedback which will be used to review our hotels further internally. We hope you will give us another opportunity in the future. Sincerely,

2

appearance was good, stay was terrible

Everyone

Everything started off good but quickly went downhill on the 2nd day. I was in town for business and upon returning to my room the keys no longer worked. I went to the front desk where I was asked if I had even booked a second night. Shouldn't you know that! Mind you, he never even looked at the computer. I told him I had one last night and he simply reactivated the keys and again, never looked in the computer. Finally back in the room where I discover that it was never touched by housekeeping! I've never had a hotel room not cleaned. I was tired, it had been a long day and just went with it since I was leaving in the morning. Around 9:30 that night there's banging coming from the door. Luckily I always throw the safety lock because sure enough here is someone trying to get in my room! Back to earlier where the "gentleman" at the front desk never checked the system to see if I was correctly showing still in the room. Apparently the system showed that I had left as well and here came the next guest. So they're system showed that I was gone and yet they still hadn't cleaned the room and tried to give it to someone else! Horrible place and I will certainly never go back. The cherry on top is that the bath tub leaks and turns the floor into a swimming pool after each shower!

By on Sep 8, 2017

Best Western Plus Jonesboro Inn and Suites

2911 Gilmore Drive, Jonesboro, AR 72401
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