Went I book my room was a 2 dobles beds , went arrive to the location, they give me a king bed , but they give me the 2 dobles the next day , I wasn’t very happy about that .
The staff were friendly and provided all the amenities in a safe manner. We felt very comfortable and the facility was clean. Cleaning staff were exceptional and grounds keeper was friendly.
Friendly staff accommodated all our needs. They maintained a clean and safe environment during this national pandemic.
I didnt like the mold on the tub spout and handle fixtures. Left a note and the washcloth I used to easily wipe some of the mold off. It read A little bleach or peroxide should take care of the mold on the tub fixtures. The walls were thin enough to hear the neighboring room peeing. The duvet was needing to be replaced as it was visibly worn with threads pulled and missing. The room smelled of marijuana as did the hall on the 3rd floor.
Just wish they would have left a few dishes in the kitchen. Spoons, forks etc. This property is a great place to stay. Other than the loud guest that came rolling in friday night @11 pm and talking loud after everything was great. I will stay here again.
It was very clean and quiet. Staff was pleasent. And made sure you had everything you needed .
The mini kitchen. The staff was beyond awesome. Rooms were very clean
The location was good The staff was friendly The room was clean very dog friendly
Just not a good experience Construction in doorway. People hanging around. Police were there. A lot of them. Room old & seemed dirty. We were asked if our room was good we said no & they said there was nothing they could do about it. Why ask us than ?
This place will be great once their remodel/ the construction is complete
Absolutely awesome— will definitely be back! Super friendly staff, comfortable beds and all at a price that can’t be beat!!
Last minute accomodations for a good price. Staff was super friendly and helpful. Room was comfortable but bathtub had draining issues. Overall, a positive experience! I would stay there again for my last minute needs!
Weird people sleeping in lobby maybe homeless. Would avoid staying here again
I always stay here. The staff makes it feel like home.
Hotel was near event and located on a main highway. Staff was very courteous and check in/out process was fast. Room was very clean. Would definitely stay if in the area in again.
VERY FRIENDLY AND HELPFUL STAFF. Great location, comfy bed and ok equipped kitchen.
Coastal Carolina Community College is within a mile (2 km) of Extended Stay America Jacksonville - Camp Lejeune, and other popular sites like Jacksonville Mall are within a couple of miles (3 km). This 98-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 98 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America Jacksonville - Camp Lejeune enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Onsite parking is available for a fee. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Went I book my room was a 2 dobles beds , went arrive to the location, they give me a king bed , but they give me the 2 dobles the next day , I wasn’t very happy about that .
The staff were friendly and provided all the amenities in a safe manner. We felt very comfortable and the facility was clean. Cleaning staff were exceptional and grounds keeper was friendly.
Thank you for the glowing review of Extended Stay America. We are delighted to know you loved our courteous associates and were impressed with our thoughtful amenities. We also appreciate you recognizing the efforts of our team in maintaining a clean and safe environment for our guests. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff accommodated all our needs. They maintained a clean and safe environment during this national pandemic.
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
I didnt like the mold on the tub spout and handle fixtures. Left a note and the washcloth I used to easily wipe some of the mold off. It read A little bleach or peroxide should take care of the mold on the tub fixtures. The walls were thin enough to hear the neighboring room peeing. The duvet was needing to be replaced as it was visibly worn with threads pulled and missing. The room smelled of marijuana as did the hall on the 3rd floor.
We are sorry for the problems you encountered with the tub and duvet. We have shared your observations with appropriate members of our team to resolve these issues immediately. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. We apologize for this unpleasant experience and hope you will consider a second visit the next time you are in our area. Sincerely, Hotel Management
Just wish they would have left a few dishes in the kitchen. Spoons, forks etc. This property is a great place to stay. Other than the loud guest that came rolling in friday night @11 pm and talking loud after everything was great. I will stay here again.
Thank you for the wonderful feedback of Extended Stay America. We are glad except for an issue you had a nice time with us. We wish we had known about the noise problem as we would have done our best to ensure you were comfortable. Please know, kitchenware is available at the front desk for cleanliness reasons and they would gladly provide them to you upon request. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was very clean and quiet. Staff was pleasent. And made sure you had everything you needed .
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with the cleanliness of our property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The mini kitchen. The staff was beyond awesome. Rooms were very clean
Thank you for your awesome review of Extended Stay America. We are delighted to know you liked the service provided by our staff and that our well appointed rooms made your stay comfortable. Thank you again for your kind comments, and we look forward to welcoming you again. Sincerely, Hotel Management
Christian, thank you for your review. We are sorry we were unable to accommodate you in the room of your choice upon arrival. While we were happy that we provided you with your preferred suite, we are disheartened that it was not able to make your visit with us a pleasant one. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management