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Hilton Garden Inn Jacksonville

3.0 star property
Hotel in Jacksonville with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Indoor pool
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Place, Challenge Course Park
    ‪3 min walk‬
  • Place, Richard Ray Park
    ‪5 min walk‬
  • Place, Jacksonville Commons
    ‪9 min walk‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks & Snacks)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Hilton Garden Inn Jacksonville places you within a 5-minute walk of Richard Ray Park and Challenge Course Park. This 128-room, 3-star hotel has a restaurant, an indoor pool, and free self parking.

What's nearby

  • Challenge Course Park - 3 min walk - 0.2 miles
  • Richard Ray Park - 5 min walk - 0.3 miles
  • Jacksonville Commons - 9 min walk - 0.5 miles
  • Sherwood Park - 3 min drive - 2.1 miles
  • Marine Corps Air Station New River - 11 min drive - 10.8 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Olive Garden - ‬8 min walk

About this property

Hilton Garden Inn Jacksonville

Hotel in Jacksonville with a fitness center and a 24-hour business center
At Hilton Garden Inn Jacksonville, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect WiFi, free wired internet, and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Exterior
Holiday Inn Express & Suites Jacksonville Camp Lejeune Area by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 454 reviews
$87 nightly
The price is $99
Dec 14 - Dec 15
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville Camp Lejeune Area by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Jacksonville?

Hilton Garden Inn Jacksonville provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Jacksonville?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville on Dec 21, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hilton Garden Inn Jacksonville?

This hotel in Jacksonville is within a 10-minute walk of Richard Ray Park and Challenge Course Park. You'll also find Jacksonville Mall and Camp Gilbert H. Johnson within a short drive.

Is parking available on site at Hilton Garden Inn Jacksonville?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Jacksonville include a casino on the premises?

No, Hilton Garden Inn Jacksonville doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jacksonville?

Yes, this hotel has an indoor pool. Guests have pool access between 9 AM and 10 PM.

Is Hilton Garden Inn Jacksonville a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Jacksonville?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Jacksonville feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Jacksonville serves a cooked-to-order breakfast for a surcharge each morning at Lime & Lemon Asian Fusion.

Does Hilton Garden Inn Jacksonville allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jacksonville for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Jacksonville?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Jacksonville?

The closest major airport to Hilton Garden Inn Jacksonville is Albert J. Ellis Airport (OAJ), which is 17.3 mi away (27 minutes by car). Another top airport is New Bern, NC (EWN-Coastal Carolina Regional), which is around 29 mi away.

Are there rooms with balconies that I can book at Hilton Garden Inn Jacksonville?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jacksonville.

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 436 out of 670 reviews
Rating 8 - Good. 138 out of 670 reviews
Rating 6 - Okay. 53 out of 670 reviews
Rating 4 - Poor. 26 out of 670 reviews
Rating 2 - Terrible. 17 out of 670 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Would highly reccomend.
Stayed 1 night in Nov 2025

10/10 Excellent

Mayra

Stayed 1 night in Oct 2025

10/10 Excellent

Lakita

Stayed 2 nights in Aug 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jason, Lees Summit

Na
Stayed 1 night in Aug 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
I wasn't very happy with their breakfast , the eggs did not taste like real eggs, the potatoes were cold, the French toast was tasteless and the juice containers were empty and was not worth the $12.00.
Stayed 3 nights in Aug 2025

10/10 Excellent

Davis

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Harold

Stayed 3 nights in Aug 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside areas were very clean and well maintained. My husband and I spent almost every night out there relaxing. It is so nice to enjoy an evening in a beautiful area. The rooms are absolutely immaculate and the bed was comfortable. Every one of the staff members were welcoming. Airynn was great and happy to help with any questions or needs we had. The rest of the staff was incredibly kind and helpful. We are looking forward to staying there again, we have family in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are without a doubt wonderful, my first contact was with Marlene who absolutely made sure I was taken care of with me asking things!! At the end of the trip I needed a last minute late check out due to a family emergency and Tanya handled that over the phone with no questions and gave me ample time to do what was needed. Today in the world of so many who truly don’t care about others and are just cold shouldered, NOT HERE NOT THEM!! And I am so very GRATEFUL!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

8/10 Good

Rahshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bria

Stayed 3 nights in Jul 2025

10/10 Excellent

Whitney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were really kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Stayed 3 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Lance

Stayed 2 nights in Jun 2025

8/10 Good

Lynne

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Wallace, Suffolk

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property location is excellent. The property breakfast is poor, the eggs were not done, the juice was watered way down, and the sausage was not done. The lobby bar closed at 9:30 pm even though it was listed at 10:00. I recommend the lobby bar close at 11:00pm. The fire alarm sounded at around 7am two days in a row and we had to evacuate naturally. I visit the area regularly will not stay at this hotel again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alex

Stayed 3 nights in Jun 2025

10/10 Excellent

colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great night staff friendly. Great customer service
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful outdoor facilities.
Stayed 1 night in May 2025

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