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Recent guest reviews

We loved the warmth of the room. The bathroom had rugs and a walk in shower. Service was great. We would come back or use candlewood again any time.

Sweetie at the check in desk gave me a goodie bag with sanitizer, masks etc,, and extra coffee packs for the in room machine. Very clean place, convenient location, will stay there again when in Jacksonville for sure.

There was no shower curtain and there was only a 1/4 roll of toilet paper for 3 people. Talked to manager who said they would refund my money and it hasn’t happened yet!!!! I won’t be staying there again.

We were down for a wrestling tournament. The Candlewood Suites was a clean, comfortable place to stay the night in Jacksonville. It is around many good eating places. We came in late at night, did “Curbside to Go” at Applebee’s and enjoyed dinner together at the table in our nice, roomy room.

I liked everything. Close to shopping and food. Friendly staff. Clean rooms for cheap price

Size of room was nice. Good coffee and quiet location.

Very nice hotel, clean rooms, clean sheets, no bugs, great friendly staff, overall excellent stay & would recommend it to anyone.

This property need pest control, lots of flies and cockroaches. Complaint to the front desk without any action.

I was placed in a handicap accessible room that was difficult to accommodate my 5 day stay. The bathroom didn’t have a vanity, making it extremely difficult to use.

The locations was easy to find and get in & our of. The staff was very friendly and willing to help with any problems.

Dogs and more dogs...this made me wonder about my own room. Large breed howling right next door to me for hours on end. Certain rooms should be for pets not the entire hotel. My mistake I guess.

Drapes and furniture including tub grout was dirty. Microwave did not work. I did it not feel comfortable leaving my pet or valuables in the room.

There were cockroaches we didn’t sleep in the room we left and still paid because we didn’t want to be there one more minute

The room was good/nice didn't understand why I got a handicap room when I'm not handicap. Then the tub was dirty.

We have stayed in several hotels in the last couple of years, this was by far the best experience. We brought our dogs, which are bigger, and generally thay means we are treated poorly, but not this time. The staff was so friendly, the room was spacious. We plan to use this hotel anytime we visit Jacksonville nc in the future.

check in was fast room was very very clean they allow pets which worked very well for me and the price was incredible will book this hotel again

Penny Ln Jacksonville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Located within a mile (2 km) of Coastal Carolina Community College, Candlewood Suites Jacksonville, an IHG Hotel is within 2 miles (3 km) of Jacksonville Mall. This 95-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.


Rooms

All 95 soundproofed rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Jacksonville, an IHG Hotel enjoy a fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include laundry facilities, barbecue grills, and a picnic area.

Room options

Studio Suite, 1 Queen Bed, Kitchen

1 Queen Bed | Sleeps 2

Studio Suite

1 Double Bed | 1 Queen Bed | Sleeps 2

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Mobil Tub)

1 Queen Bed | Sleeps 4

Suite, 1 Bedroom, Kitchen (1 Queen, Living, Dining)

1 Queen Bed | Sleeps 2

Guest reviews for Candlewood Suites Jacksonville, an IHG Hotel

Everyone (7) Couples (7) Business (1) Family (22) Other (1) Friends (1)
4
Family

We loved the warmth of the room. The bathroom had rugs and a walk in shower. Service was great. We would come back or use candlewood again any time.

By on Apr 23, 2021

Review comment responded on Jun 2, 2021

Thank you so much for staying with us. We are glad you enjoyed your stay with us.

5
Everyone

By on Apr 12, 2021

Review comment responded on Jun 2, 2021

Thank you!

4
Everyone

By on Dec 21, 2020

5
Partner Couples Family

Sweetie at the check in desk gave me a goodie bag with sanitizer, masks etc,, and extra coffee packs for the in room machine. Very clean place, convenient location, will stay there again when in Jacksonville for sure.

By , from Madison on Aug 4, 2020

1
Family with small children

There was no shower curtain and there was only a 1/4 roll of toilet paper for 3 people. Talked to manager who said they would refund my money and it hasn’t happened yet!!!! I won’t be staying there again.

By on Mar 23, 2020

5
Family Business Business

We were down for a wrestling tournament. The Candlewood Suites was a clean, comfortable place to stay the night in Jacksonville. It is around many good eating places. We came in late at night, did “Curbside to Go” at Applebee’s and enjoyed dinner together at the table in our nice, roomy room.

By on Jan 8, 2020

Review comment responded on Jan 8, 2020

Dear Anonymous, Thank you so much for choosing our property during your wrestling tournament! We are so glad to hear your stay was clean and comfortable! Applebees is definitely a good choice! :) We hope to see you again during your next tournament!

5
Partner Couples

I liked everything. Close to shopping and food. Friendly staff. Clean rooms for cheap price

By on Dec 8, 2019

Review comment responded on Jan 7, 2020

Dear Anonymous, We are so happy to hear you liked everything! That's fantastic! Hope you will visit us again real soon!

5
Partner Couples Family

By on Dec 1, 2019

Review comment responded on Jan 7, 2020

Thank you so much!

5
Family

Size of room was nice. Good coffee and quiet location.

By on Nov 25, 2019

Review comment responded on Jan 7, 2020

Hi Anonymous! We are so glad to hear you enjoyed your room, quiet, and the coffee! Hope to see you again!

5
Everyone

By on Aug 5, 2019

Candlewood Suites Jacksonville, an IHG Hotel

119 Penny Ln, Jacksonville, NC 28546
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