Candlewood Suites Jacksonville by IHG

2.5 star property
Hotel in Jacksonville with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
119 Penny Ln, Jacksonville, NC, 28546
  • Place, Coastal Carolina Community College
    ‪12 min walk‬
  • Place, Onslow Memorial Hospital
    ‪2 min drive‬
  • Place, Jacksonville Mall
    ‪2 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪30 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(24 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Kitchen

9.0 out of 10
Wonderful
(12 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.8 out of 10
Excellent
(5 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Jacksonville

Within a short walk of Coastal Carolina Community College, Candlewood Suites Jacksonville by IHG is within a mile (2 km) of Jacksonville Commons. This 95-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Coastal Carolina Community College - 12 min walk - 0.7 miles
  • Onslow Memorial Hospital - 2 min drive - 1.5 miles
  • Jacksonville Mall - 2 min drive - 1.5 miles
  • Camp Lejeune Main Gate and Visitor Center - 9 min drive - 5.9 miles
  • Marine Corps Air Station New River - 12 min drive - 9.8 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 26 min drive

Restaurants

  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Plaza Del Mariachi - ‬7 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Texas Roadhouse - ‬11 min walk

About this property

Candlewood Suites Jacksonville by IHG

Hotel in Jacksonville with a fitness center and a 24-hour front desk
Guests of Candlewood Suites Jacksonville by IHG enjoy a gym, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a picnic area, and barbecue grills.
TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per accommodation, per week
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Frequently asked questions

Are free cancellation options available at Candlewood Suites Jacksonville by IHG?

Candlewood Suites Jacksonville by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to Candlewood Suites Jacksonville by IHG?

This hotel is located in Jacksonville within a short 15-minute walk of Jacksonville Commons. You'll also find Jacksonville Mall and Camp Gilbert H. Johnson within a short drive.

Will I be able to park at Candlewood Suites Jacksonville by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Jacksonville by IHG feature a casino on the premises?

No, Candlewood Suites Jacksonville by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Jacksonville by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Jacksonville by IHG a good place to stay for couples?

Couples staying at this hotel will value amenities like a kitchen, kitchens in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Candlewood Suites Jacksonville by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Jacksonville by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Jacksonville by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Jacksonville by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Jacksonville by IHG for a fee of USD 35.00 per accommodation, per week.

Are there connecting rooms at Candlewood Suites Jacksonville by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Jacksonville by IHG?

The closest major airport to Candlewood Suites Jacksonville by IHG is Albert J. Ellis Airport (OAJ), which is 16.9 mi away (26 minutes by car). Another top airport is New Bern, NC (EWN-Coastal Carolina Regional), which is around 28.7 mi away.

Are there rooms with balconies that I can book at Candlewood Suites Jacksonville by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Jacksonville by IHG.

Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 348 out of 745 reviews
Rating 8 - Good. 214 out of 745 reviews
Rating 6 - Okay. 83 out of 745 reviews
Rating 4 - Poor. 56 out of 745 reviews
Rating 2 - Terrible. 44 out of 745 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Andres

Staff was friendly and willing to correct inconveniences
Stayed 2 nights in Sep 2025

8/10 Good

Walter

Stayed 7 nights in Jul 2025

2/10 Terrible

Laurie

Stayed 6 nights in Jul 2025

2/10 Terrible

Laryssa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uninhabitable; horrible

I was unable to stay in this hotel ,due to it being filthy. First room they gave me had not been cleaned. Bed unmade. Trash left on tables, bath light on. Went and told front desk. Then sent to another room. Room had not been cleaned. Trash was in trash can. Sheets did not look like they were changed. The bed was made though. Fleas were jumping on my legs. I couldn’t get hot water to wash my hands. I was told we couldn’t get a refund bc it was booked through Hotels.com. I called for a ride and left. Lesson learned. I tried to immediately contact hotels.com but was only able to use online assistance. I will not trust Hotels.com again.
Stayed 1 night in Jul 2025

4/10 Poor

Braulio

Disliked: Cleanliness, property conditions & facilities
Food in the fridge and bugs
Stayed 1 night in Jul 2025

6/10 Okay

Audrey

Disliked: Amenities
I did not like that there was no breakfast. The carpet needed cleaning. The bed wasn’t comfortable, The mattress was old. I was there for 9 day had no room service.
Stayed 9 nights in Jun 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy and Close to everything...

Candlewood Suites offers travelers a clean comfortable room without all the extra services of some of the fancy, pricier hotel chains. The room has a small kitchen with full size fridge, dishwasher, microwave, small cook top and coffeemaker. There are dishes and a few pots/pans so that you may cook some simple meals. We stayed here for a high school reunion and the location was perfect. This one is near many restaurant chains on Western Boulevard. The hotel is in walking distance to the Walmart.
Stayed 5 nights in Jul 2025

2/10 Terrible

Wendy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

gloria

Stayed 5 nights in Jul 2025

8/10 Good

Walter

Liked: Cleanliness, amenities
Stayed 7 nights in Jun 2025

10/10 Excellent

Angelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice staff. Quiet rooms and rooms
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to write home about

Old, needs remodeling. Asked for hairdryer and told under sink. There was no storage under sink 😂. Key card would stop working randomly and had to go to desk to reactivate. Allow pets, there was a dog left alone for hours just barking and scratching the door!
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Description said a the room had a sofa bed and it did not.
Stayed 1 night in Jun 2025

6/10 Okay

Rhonda

Had a 50.00 pet fee didn't know about
Stayed 1 night in Jul 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service
Room was clean however coffee pot didn’t fit the maker and hairdryer was on its last leg. Was afraid to use it.
Stayed 2 nights in Jun 2025

8/10 Good

Maurice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Monyae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Sophia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service was never done wasn’t told they only come clean upon request. We stayed a whole week and never saw anyone clean our room or even attempt to.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cammie

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

8/10 Good

LeeAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5- A decent place

Was originally assigned a dirty room, but they were quick to change us out. The room was overall not bad, the a/c was a little hard to regulate, was either really cold or warm and stagnate, and it would have been nice if there was an extra blanket in the closet. The room was otherwise well stocked, was clean, but I did notice a fair amount of mold on the bathroom ceiling.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Brianna

Stayed 1 night in May 2025

10/10 Excellent

Princess, Manassas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and made sure we had everything we needed for our stay. We like having a full kitchen and the free use of the wash and dryer in the premises.
Stayed 3 nights in May 2025