TownePlace Suites by Marriott Jacksonville

3.0 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott Jacksonville

Exterior
1 bedroom, premium bedding, in-room safe, desk
Seasonal outdoor pool
32-inch flat-screen TV with cable channels, TV
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Gym
  • Pet friendly

Explore the area

Map
400 Northwest Drive, Jacksonville, NC, 28546
  • Coastal Carolina Community College
    ‪7 min drive‬
  • Jacksonville Mall
    ‪8 min drive‬
  • Marine Corps Air Station New River
    ‪14 min drive‬
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪33 min drive‬

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Room options

Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 495 sq ft
  • Sleeps 5
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 495 sq ft
  • Sleeps 5
  • 1 Double Bed

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Jacksonville

TownePlace Suites by Marriott Jacksonville places you within a mile (2 km) of Challenge Course Park and Carolina Forest Park. This 86-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Coastal Carolina Community College - 7 min drive - 4.0 miles
  • Onslow Memorial Hospital - 8 min drive - 4.8 miles
  • Jacksonville Mall - 8 min drive - 4.8 miles
  • Camp Lejeune Main Gate and Visitor Center - 14 min drive - 9.2 miles
  • Marine Corps Air Station New River - 14 min drive - 8.4 miles

Getting around

  • Wilmington Intl. Airport (ILM) - 68 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Old Chicago - ‬6 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

TownePlace Suites by Marriott Jacksonville

Hotel in Jacksonville with free breakfast and a fitness center
At TownePlace Suites by Marriott Jacksonville, guests have access to a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 5.12 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, a computer station, and express check-in.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators. Limited housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

Frequently asked questions

Is a free cancellation option available at TownePlace Suites by Marriott Jacksonville?

TownePlace Suites by Marriott Jacksonville provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at TownePlace Suites by Marriott Jacksonville?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Jacksonville on Jul 6, 2025 start from $113.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to TownePlace Suites by Marriott Jacksonville?

This hotel is located in Jacksonville within a short 18-minute walk of Challenge Course Park. You'll also find Jacksonville Mall and Jacksonville Commons within a short drive.

Is there parking available at TownePlace Suites by Marriott Jacksonville?

Yes, parking is offered for USD 5.12 per day. Accessible parking is also available for guests.

Does TownePlace Suites by Marriott Jacksonville feature a casino at the property?

No, TownePlace Suites by Marriott Jacksonville doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott Jacksonville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 9:00 PM and the seasonal pool is normally open from June until September.

What amenities will couples enjoy at TownePlace Suites by Marriott Jacksonville?

Amenities that appeal to couples at this hotel include a kitchen, premium bedding, and free Internet access.

Does TownePlace Suites by Marriott Jacksonville have a hot tub?

No, this hotel doesn't have a spa tub.

Does TownePlace Suites by Marriott Jacksonville have a restaurant with a breakfast menu?

TownePlace Suites by Marriott Jacksonville offers free continental breakfast each morning though there is no restaurant.

Does TownePlace Suites by Marriott Jacksonville allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at TownePlace Suites by Marriott Jacksonville for a fee of USD 5 per accommodation, per day. A deposit of USD 100 per stay is collected.

Does TownePlace Suites by Marriott Jacksonville have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to TownePlace Suites by Marriott Jacksonville?

The closest major airport to TownePlace Suites by Marriott Jacksonville is Albert J. Ellis Airport (OAJ), which is 18.4 mi away (29 minutes by car). Another top airport is New Bern, NC (EWN-Coastal Carolina Regional), which is around 29.1 mi away.

Can I book a room with a balcony at TownePlace Suites by Marriott Jacksonville?

No, at TownePlace Suites by Marriott Jacksonville, there aren't any guestrooms that list a balcony.

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 550 reviews
Rating 8 - Good. 155 out of 550 reviews
Rating 6 - Okay. 52 out of 550 reviews
Rating 4 - Poor. 15 out of 550 reviews
Rating 2 - Terrible. 17 out of 550 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gordan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2025

2/10 Terrible

Amber

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean and staff were wonderful
Stayed 3 nights in Nov 2024

2/10 Terrible

Kirk, Virginia Beach

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was old and it was blood on the mattress
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice receiving a room up grade to a 2 bedroom suite. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but was perfect for my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Two night stay this time (we have stayed here before) and it was fine. Only complaint was a slow -- but not clogged -- drain in the shower. Room had a full size fridge, which we really like. Strangely, the closet has doors that open both to the room itself, and to the bathroom, which is quite interesting. We will likely stay again if we have to come this way.
Stayed 2 nights in Sep 2024

8/10 Good

Michaells

Stayed 2 nights in Aug 2024

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No issues to speak of. Friendly and helpful front desk staff. Room is nice, lots of room. Weight room is small but has the essentials.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dana

Nice
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 6 nights in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with my room.
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie, Hesperia

Stayed 6 nights in Jul 2024

10/10 Excellent

Jake

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.
Stayed 1 night in Jul 2024

6/10 Okay

Felecia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and kind of gross. The staff was extremely helpful and kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph Lewis Hayes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Darryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cooking
Stayed 1 night in May 2024

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Room were nice sized. Staff was friendly. Our room needed updates, paint bad, shower and bathroom not great, weird smell in the restroom and hotel room in general, expected better/cleaner rooms for price.
Stayed 2 nights in May 2024