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Recent guest reviews

Very friendly staff, clean , and quiet . Would definitely come again

Very nice hotel, especially for the price. Great location

Overall, the hotel was very good...staff was very professional and nice, area was quiet and convenient to local amenities. Room could have been a little more clean (some items left in closet and bathroom drawers from previous occupant which indicates housekeeping didn't do a thorough job cleaning room between occupancy).

Upon arrival we complained about the smoke smell in our room. They sprayed and it was a bit better. We stayed again a week later and there was a potpourri smell in the room that was ok. However the smoke smell has now permeated our clothes and we are having difficulty getting the smell out of our clothes after two washings. This is supposed to be a non smoking property. We are not smokers and have not been anywhere near cigarette smoke. Nice place but we are quite upset that we can’t get the cigarette smell out of our clothes. I believe people were smoking outside underneath our rooms which found its way into our rooms. Perhaps they should designate an outside smoking area away from guests rooms. Quite disappointed.

Would Probably stay again if I’m town. Satisfactory over all but room could be a little cleaner stray hair in the bathroom.

The accommodations are perfect. The room had a comfortable bed, plenty of storage space and was quiet.

Clean environment, staffs were kind and friendly and also informative. My boyfriend and I spend only one night but was very comfortable and warming. Breakfast was fresh and warm

Clean rooms and clean atmosphere,room doors are not well sealed. Noise from hallway transfers to your room.

Great, clean hotel with all the comforts of home. Quiet. Comfortable beds. Friendly staff.

Less than ok, well below average. Breakfast space way too small, ran out of food several times. Bathroom not nice

Very small to be called a Suite not sufficient space plus ac was noise

The room was ready even though I checked in early. The check-in process was quick and my room was very modern and clean. I loved having a kitchenette. The King bed was so comfortable. I liked the fact that I was able to walk to the movie theater so that way I could have beer while watching the movie and not worry about driving.

Hotel was more than expected. Everything was clearly identified in a logical and efficient way. The room was superbly clean and well kept and everything was in a useful place.

Staff was very friendly and helpful. Found a used towel in closet and breakfast area small and food options basic. Food was acceptable though. We would go back

Went to visit my grandson stationed in Camp Lejeune. Hotel was quite close to the base. Swimming pool was a large rectangle. Nice enough and clean. Staff was friendly. Was able to get some food items and a little wine in their pantry area. Would recommend.

was great until we found roaches but they were very nice and moved us

Friendly staff members. Homey feel. Great customer service.

You can't go wrong with TownePlace, especially when you get a good deal. Great place, great staff!!!

Northwest Drive Jacksonville NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located 2.8 mi (4.5 km) from Coastal Carolina Community College, TownePlace Suites by Marriott Jacksonville is within a 10-minute drive of Jacksonville Mall. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

All 86 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard. Limited housekeeping is available.


Property features

At TownePlace Suites by Marriott Jacksonville, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 Bedroom

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Bedrooms

1 King Bed, 1 Queen Bed and 1 Double Sofa Bed | Sleeps 5

Studio, 1 King Bed

1 King Bed | Sleeps 3

Studio, 1 Queen Bed with Sofa bed

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for TownePlace Suites by Marriott Jacksonville

Everyone (17) Couples (4) Family (10) Other (1)
5
Everyone

By on Nov 6, 2019

5
Partner Couples Families

Very friendly staff, clean , and quiet . Would definitely come again

By on Oct 16, 2019

5
Partner Couples Business Business Travelers

Very nice hotel, especially for the price. Great location

By on Sep 11, 2019

4
Families

Overall, the hotel was very good...staff was very professional and nice, area was quiet and convenient to local amenities. Room could have been a little more clean (some items left in closet and bathroom drawers from previous occupant which indicates housekeeping didn't do a thorough job cleaning room between occupancy).

By on Aug 15, 2019

2
Partner Couples Families

Upon arrival we complained about the smoke smell in our room. They sprayed and it was a bit better. We stayed again a week later and there was a potpourri smell in the room that was ok. However the smoke smell has now permeated our clothes and we are having difficulty getting the smell out of our clothes after two washings. This is supposed to be a non smoking property. We are not smokers and have not been anywhere near cigarette smoke. Nice place but we are quite upset that we can’t get the cigarette smell out of our clothes. I believe people were smoking outside underneath our rooms which found its way into our rooms. Perhaps they should designate an outside smoking area away from guests rooms. Quite disappointed.

By on Jul 2, 2019

4
Families

Would Probably stay again if I’m town. Satisfactory over all but room could be a little cleaner stray hair in the bathroom.

By on Apr 18, 2019

4
Everyone

The accommodations are perfect. The room had a comfortable bed, plenty of storage space and was quiet.

By on Dec 19, 2018

5
Everyone

By on Nov 12, 2018

5
Everyone

Clean environment, staffs were kind and friendly and also informative. My boyfriend and I spend only one night but was very comfortable and warming. Breakfast was fresh and warm

By on Oct 27, 2018

Review comment responded on Nov 1, 2018

Thank you for choosing the TownePlace Suites Jacksonville for your recent travels to Jacksonville. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the we look forward to serving you again soon!

4

nice place to stay for business.

Everyone

Clean rooms and clean atmosphere,room doors are not well sealed. Noise from hallway transfers to your room.

By on Jul 23, 2018

TownePlace Suites by Marriott Jacksonville

400 Northwest Drive, Jacksonville, NC 28546
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