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TownePlace Suites by Marriott Jacksonville

3.0 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott Jacksonville

Exterior
Seasonal outdoor pool
Lobby lounge
32-inch flat-screen TV with cable channels, TV
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
400 Northwest Drive, Jacksonville, NC, 28546
  • Place, Carolina Forest Park
    ‪3 min drive‬
  • Place, Richard Ray Park
    ‪3 min drive‬
  • Place, Jacksonville Commons
    ‪4 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(22 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

  • 495 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Hampton Inn & Suites Jacksonville

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,002 reviews
$98 nightly
The price is $111
Dec 21 - Dec 22
Total with taxes and fees
Hampton Inn & Suites Jacksonville

About the neighborhood

Jacksonville

TownePlace Suites by Marriott Jacksonville places you within a mile (2 km) of Challenge Course Park and Carolina Forest Park. This 86-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Carolina Forest Park - 3 min drive - 1.1 miles
  • Richard Ray Park - 3 min drive - 1.7 miles
  • Jacksonville Commons - 4 min drive - 1.3 miles
  • Williamsburg Park - 4 min drive - 2.3 miles
  • Hyde Park - 4 min drive - 2.5 miles

Getting around

  • Wilmington Intl. Airport (ILM) - 68 min drive

Restaurants

  • ‪7 Brew Coffee - ‬16 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪El Cerro Tacos - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

TownePlace Suites by Marriott Jacksonville

Hotel in Jacksonville with free breakfast and a fitness center
At TownePlace Suites by Marriott Jacksonville, guests have access to a gym, free WiFi in public areas, and a seasonal outdoor pool. Self parking is offered for USD 5.12 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and express check-out.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators. Limited housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

Frequently asked questions

Is a free cancellation option available at TownePlace Suites by Marriott Jacksonville?

TownePlace Suites by Marriott Jacksonville provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to TownePlace Suites by Marriott Jacksonville?

This hotel is located in Jacksonville within a short 18-minute walk of Challenge Course Park. You'll also find Jacksonville Commons and Jacksonville Mall within a short drive.

Is parking available on site at TownePlace Suites by Marriott Jacksonville?

Yes, parking is offered for USD 5.12 per day. Accessible parking is also available for guests.

Does TownePlace Suites by Marriott Jacksonville feature a casino at the property?

No, TownePlace Suites by Marriott Jacksonville doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott Jacksonville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 9:00 PM and the seasonal pool is normally open from June until September.

Is TownePlace Suites by Marriott Jacksonville good for couples?

Amenities that appeal to couples at this hotel include a kitchen, premium bedding, and free Internet access.

Does TownePlace Suites by Marriott Jacksonville have a hot tub?

No, there isn't a spa tub at this hotel.

Does TownePlace Suites by Marriott Jacksonville have a restaurant with a breakfast menu?

TownePlace Suites by Marriott Jacksonville offers free continental breakfast each morning though there is no restaurant.

Does TownePlace Suites by Marriott Jacksonville allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at TownePlace Suites by Marriott Jacksonville for a fee of USD 5 per accommodation, per day. A deposit of USD 100 per stay is collected.

Are there connecting rooms at TownePlace Suites by Marriott Jacksonville?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to TownePlace Suites by Marriott Jacksonville?

The closest major airport to TownePlace Suites by Marriott Jacksonville is Albert J. Ellis Airport (OAJ), which is 18.4 mi away (29 minutes by car). Another top airport is New Bern, NC (EWN-Coastal Carolina Regional), which is around 29.1 mi away.

Are there rooms with balconies at TownePlace Suites by Marriott Jacksonville?

No, there aren't any guestrooms with balconies at TownePlace Suites by Marriott Jacksonville.

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 566 reviews
Rating 8 - Good. 157 out of 566 reviews
Rating 6 - Okay. 53 out of 566 reviews
Rating 4 - Poor. 15 out of 566 reviews
Rating 2 - Terrible. 19 out of 566 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with family
Liked: Amenities
Place was clean but it definitely needs some freshing up
Stayed 4 nights in Sep 2025

2/10 Terrible

Rhonda

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed there because it has a pool!!! Our son and his family are stationed in Jacksonville and we wanted to be able to hang out with them at the pool, it is still between 85 and 90 degrees during the day here!!! I was very upset that on Labor Day the pool was already closed!!! No other pools in the area are closed yet!! Very disappointed!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Martha

Stayed 2 nights in Aug 2025

6/10 Okay

Avis

Stayed 2 nights in Jul 2025

8/10 Good

Avis

Traveled with family
There was a weird smell in the room upon arrival. I went out and bought Clorox wipes and FEBREEZE to freshen the place. Also the air conditioner in one of the bedrooms had a weird noise. Overall the stay was good.
Stayed 3 nights in Aug 2025

2/10 Terrible

Al

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was nasty the living room furniture was all stained the cabinets were falling apart the stove wasn’t working the dishwasher ace a loud noise they charged me for my service said they don’t recognize emotional service dogs and I told she was an emotional service dog witch I didn’t and charged us 100.00 would never stay there again went to visit my Marine grandson
Stayed 6 nights in Jul 2025

10/10 Excellent

Paolo, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

MARIA, OAKLAND PARK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, free parking, pool, gym, laundry, breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Clean, quiet, and affordable.
Stayed 7 nights in May 2025

8/10 Good

Rickey

Stayed 1 night in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
Stayed 1 night in May 2025

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. Staff was very personable and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Mar 2025

6/10 Okay

Jeannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gordan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2025

2/10 Terrible

Amber

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave early due to a weather event at home coming in earlier than expected. When I checked out, I was told that I needed to contact the booker and I would be issued a refund for the night I could not stay. When I contacted the booker the next morning, this hotel told them they didn't process my check out until the next morning, so I'm ineligible for a refund. DO NOT STAY HERE.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean and staff were wonderful
Stayed 3 nights in Nov 2024

2/10 Terrible

Kirk, Virginia Beach

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was old and it was blood on the mattress
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice receiving a room up grade to a 2 bedroom suite. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but was perfect for my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

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