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Recent guest reviews

Roomy and clean. Nice amenities. Comfy bed. Only thing i didn't like was that the sheets smelled so heavily of bleach that it was hard to get to sleep.

When I arrived at the location, the main lobby's door was locked. I had to call the corporate office for entrance. Baseboards were loose, and the carpet didn't appear clean. The door to the room was difficult to open and the deadbolt was maginally keeping the door locked. Breakfast was not until 7am, which I couldn't enjoy due to an early endeavor. Overall, the stay was okay, but I wouldn't recommend this location to family and friends.

Stopped for one night and were pleasantly surprised at the cleanliness and comfort. Highly recommended.

Room was pleasantly appointed and the front desk service was excellent. It was a very nice breakfast, pool facilities were very good. Fitness was a little lame. No weights.

Overall my family and I really enjoyed our stay and plan on going back next year. The parking was convenient. Check-in was easy and fast. The lobby and rooms were clean and spacious. The breakfast was excellent. The staff was friendly, for the most part. I would give them a 4.8 out of 5.

The hotel transferred my reservations to another hotel without informing me until I call to ensure my reservations was good upon my arrival. The hotel they transferred me to advertised free breakfast from 7 - 10 am. I arrived at 9:15 to find out that free breakfast stopped at 9. The front desk and the kitchen staff was not communicating on one accord.

We checked in late after a wedding in New Orleans. Everything was as expected since we had stayed previously on the way down. Grabbed a quick breakfast in the morning and started on the road. Hotel convenient to I55

Hotel was more than expected. Upon arrival we were told that a complementary dinner was available. Vegetable lasagna, bread, salad and pudding/cookies for dessert. Also had beer and wine. We did not have to go out and look for a place to eat so it was perfect end to a long day on the road.

The hotel was nice. On the weekend you have to request the light maid service which we did but we did not receive any. It would have been ok but the next morning we requested towels from guest services and they were out. Grant it - it was a busy weekend but to not have enough towels - come on!

We enjoyed the accommodations the suites offered. The most surprising was the rich furnishings we were exposed too. The furnishings were of solid wood, not veneer and the doors likewise were solid wood accented by expensive hardware, nothing like it had we seen before in the price range we paid. The service was excellent.

My only complaint was the bed was very small, even for a Queen, and this was not in keeping with this otherwise upscale property. Ther was no real grassy walking space for our Boys, two very energetic Papillons, we had to sort of find it where we could. It really needs a dedicated grassy spot with disposal stuff for Pets.

Ridgewood Rd Ridgeland MS

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Woodworth Chapel, Staybridge Suites Jackson is within 3 miles (5 km) of Canopy Children's Solutions. This 90-room, 3-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment is air-conditioned and features a kitchen and space to spread out with a dining area and a sitting area. A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a sofa bed, a coffee maker, and free local calls.


Property features

At Staybridge Suites Jackson, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and barbecue grills.

Room options

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

1 Queen Bed | Sleeps 2

Suite, 2 Bedrooms, Non Smoking, Kitchen

1 King Bed and 2 Double Beds | Sleeps 8

Suite, 1 Bedroom, Non Smoking, Kitchen

1 King Bed | Sleeps 4

Standard Suite, Kitchen

1 Double Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Staybridge Suites Jackson

Everyone (5) Couples (2) Business (1) Family (5)
4
Family Family

Roomy and clean. Nice amenities. Comfy bed. Only thing i didn't like was that the sheets smelled so heavily of bleach that it was hard to get to sleep.

By , from Texas on Mar 8, 2020

Review comment responded on Mar 8, 2020

Dear Orbitz, Thank you for your review, we really appreciate it. Look forward to seeing you again soon. Sincerely, Tom Brown, GM

3
Everyone

When I arrived at the location, the main lobby's door was locked. I had to call the corporate office for entrance. Baseboards were loose, and the carpet didn't appear clean. The door to the room was difficult to open and the deadbolt was maginally keeping the door locked. Breakfast was not until 7am, which I couldn't enjoy due to an early endeavor. Overall, the stay was okay, but I wouldn't recommend this location to family and friends.

By on Jan 22, 2019

Review comment responded on Jan 22, 2019

Dear Guest, Thank you for choosing to stay with us here at the Staybridge Suites. We appreciate your review and will use it to make for a better stay for you next time. Sincerely, Tom Brown, GM

4
Everyone

By on Oct 20, 2018

Review comment responded on Oct 30, 2018

Dear Guest, Thank you so much for taking time to give us your review of our hotel here at the Staybridge Suites Jackson-Ridgeland MS. We really love hearing back from our guests and will use your review to help us continue to improve our performance so to provide all our guests with a great stay. We hope to see you again soon. Sincerely, Thomas Brown General Manager 601-260-9190 sbsjacksonms@lbapoperties.com

5

surprised

Everyone

Stopped for one night and were pleasantly surprised at the cleanliness and comfort. Highly recommended.

By , from traveler on Jun 18, 2018

5
Everyone

Room was pleasantly appointed and the front desk service was excellent. It was a very nice breakfast, pool facilities were very good. Fitness was a little lame. No weights.

By , from Philadelphia on Apr 7, 2017

4

home away from home

Family

Overall my family and I really enjoyed our stay and plan on going back next year. The parking was convenient. Check-in was easy and fast. The lobby and rooms were clean and spacious. The breakfast was excellent. The staff was friendly, for the most part. I would give them a 4.8 out of 5.

By , from Olive Branch, MS on Oct 25, 2016

1

room transferred

Everyone

The hotel transferred my reservations to another hotel without informing me until I call to ensure my reservations was good upon my arrival. The hotel they transferred me to advertised free breakfast from 7 - 10 am. I arrived at 9:15 to find out that free breakfast stopped at 9. The front desk and the kitchen staff was not communicating on one accord.

By on Mar 21, 2016

5

late check-in and a quick stop

Family

We checked in late after a wedding in New Orleans. Everything was as expected since we had stayed previously on the way down. Grabbed a quick breakfast in the morning and started on the road. Hotel convenient to I55

By on Dec 28, 2012

4

stop while on the road

Family

Hotel was more than expected. Upon arrival we were told that a complementary dinner was available. Vegetable lasagna, bread, salad and pudding/cookies for dessert. Also had beer and wine. We did not have to go out and look for a place to eat so it was perfect end to a long day on the road.

By on Dec 28, 2012

3

nice hotel for price

Couples

The hotel was nice. On the weekend you have to request the light maid service which we did but we did not receive any. It would have been ok but the next morning we requested towels from guest services and they were out. Grant it - it was a busy weekend but to not have enough towels - come on!

By on Nov 1, 2010

Staybridge Suites Jackson

801 Ridgewood Rd, Ridgeland, MS 39157
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