Holiday Inn Jackson Southeast - Pearl3.0 out of 5.0
Recent guest reviews
Pearl, Mississippi..... and a wonderful two-night stay. Very friendly and helpful employees! Each and every employee went out of there way to help us with a big event. Rooms were very comfy and the service was above and beyond any hotel I have stayed! Wish all staff st Holiday Inns were this nice and this helpful! Maybe this team can be trainers!
Came to Jackson area for a convention with my family. Stayed at this hotel on recommendation of the convention staff. Next time I'll pick my own hotel. I haven't ever stayed at a holiday inn that didn't have free breakfast. First morning the four of us ate a mediocre meal for $65!!!! The beds are like rocks, but the pillows are fluffy and the sheets clean. There is no vent in the bathroom, which is tiny by the way, so there is mold and mildew on the ceiling and cracks all around the shower. The second night we noticed a smoke/BBQ smell late in the evening, which is a little unnerving. We asked the desk staff about it, and we're told it was the vents from the kitchen and they blow out on the level of our rooms. Great. Also we had a clogged toilet, because the toilets don't flush even just water well. Called the desk to ask for assistance and were told rudely that they could bring us a plunger and we could handle it ourselves. So they did. And then told us to just leave it sitting in the hall when we were done. Gross!!! Will it stay here again.
Very friendly and helpful staff, room was clean. Only complaint I would have is the bar is attached to the lobby and the crowd was obnoxious and the patio area was lined with cigarettes from the bar patrons. But this in my opinion didn't take away from the fact that the hotel staff was great
We picked the Holiday Inn to stay at on a week long business trip.. The hotel was nice and clean the staff was nice and friendly.. The maid service was very good keeping the room clean. Walked across the street to a baseball game over the outlet mall.. Looking for some new boots western store across the street . Bass Pro shop close by. Don't forget the good food at the Alumni House . We will be back soon for another week stay.
Exceptional service,the front desk greeted us with smiles and southern Hospitality. The rooms were amazing,and the staff was on top of anything that we needed. When you walk in the reception area is spotless and so clean! When in Pearl this is a must stay. Families and or business...
In my opinion, if the hotel is under a huge construction project the potential customer should be advised before making the reservation. Any travel agency/discount program should have in their notes to warn the potential customer as well. Also, there should be a discount for parents visiting colleges in the area.
Room was decent July 6, although I had to screw the shower head back together. The Tv was garbage, only two-three channels worked. One I swear only played spongebob 24/7. Log onto the internet; found every single port blocked. No internet games allowed... YouTube go ahead. Went down and hung out with the bikers out front for a bit. Went back to my anti-fun dungeon, turned off oxygen channel, sponge-bob was still on, all other channels were "no signal" I guess I'll stick to the Marriott down the street while in Pearl.
Hotel is clean...minus the mold in the shower area. Breakfast was seriously lacking, eggs over cooked, Luke warm coffee and hash browns are actually deep fried square cheap potatoes. Beer selection at the bar was great, live music was a nice touch......bartender was not! Short haired lady tending bar was not very tending and actually handed us our check and waited to see what her tip was, actually taking it off the bar as it was laid down. With so many options opening recently this property should concentrate on customer service.
Great stay. I am a Spire member and this is one of the best stays I have had in a long while. Had a great meal and drinks. My server, Summer was terrific. The bar tender was great too. Sorry I didn't get her name.
I’ve stayed at this hotel several times over the past year and it never disappoints. The staff is friendly and helpful. The rooms are clean and well appointed. My room always include a little mini bar area with a microwave and mini-fridge. As an IHG rewards member, check-in and check-out is always a breeze. The hotel is located next to the outlet mall and is an easy walk to the Bass Pro Shop, shops and restaurants. There is a restaurant called “Alumni House” inside the hotel which has typical bar foods and a few extra items like prime rib. The burger is an awesome choice from the restaurant. The hotel offers a complimentary shuttle from the airport which I have used several times in the evenings. Unfortunately, my morning flights are before the shuttle start time therefore I request a Lyft/Uber driver to pick me up in the mornings. The Lyft ride is about $12 from the hotel to the airport. Whenever I stay in Pearl, this is my go-to hotel for many reasons. You should give it a try.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located within a leisurely stroll of Trustmark Park, Holiday Inn Jackson Southeast - Pearl is within a 10-minute drive of Mississippi Governor's Mansion. This 3-star hotel has 119 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Also near this Pearl hotel are Mississippi State Capitol and Mississippi Trade Mart.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
Holiday Inn Jackson Southeast - Pearl's 119 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Free newspapers, free local calls, and ironing boards are also standard.
At Holiday Inn Jackson Southeast - Pearl, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 3 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 161 reviews