Family Resorts in Inside Passage, Inside Passage

"It’s was close to the airport but the pictures made it look a lot cleaner and nicer. We paid a lot of money to stay there and it’s was definitely way too over priced. All in all it worked out for 1 day. "

"Old hotel with lots of character. Great location! Nice sized room. Informative staff! Easy elevator to get big suitcases in and out. Fun community to walk around. Their Italian restaurant is the Best. Breakfast down the street 3 doors is great, check out the “Mean Queen”. Would stay again!!"

"I would not stay here again. While the hotel advertises itself as the oldest hotel in Juneau, its age really shows, and the property is in serious need of refurbishment and updating. the headboards and phone had a thick layer of dust! One of the biggest issues was the noise. The bar downstairs played extremely loud music until 1:00 a.m. every night, and even noise-canceling headphones did not block it out. Getting a good night’s sleep was nearly impossible. There is also no elevator, so guests staying on the second or third floors must carry heavy luggage up multiple flights of stairs. The room heating was provided by a small plug-in radiant heater, and the “air conditioning” was simply a fan. In addition, the front desk was often unattended, making check-in and getting assistance inconvenient. There is no airport shuttle service available, so we had to arrange and pay for a taxi ourselves. Overall, the listing did not accurately match our expectations, and I believe there are much better hotel options available in Juneau."