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Best Western Grandma's Feather Bed

3.0 out of 5.0

Recent guest reviews

I stayed at the Best Western in Juneau (aka grandma's feather bed inn). It was extremely comfortable and clean. The food was top notch and the staff was friendly and warm. I'd recommend to anyone going to Juneau.

It's a very lovely place with great and friendly staff. The room was very nice, and the bed was very comfortable.Loved the fact that it had a big jacuzzi in the room, and free WiFi. I'll definitely be staying there again.

Our experience was awesome staying here! This was the very first night of our road trip and it set very high expectations for us. We actually booked at the other Best Western but they had a large group staying there, so they upgraded us to Grandma's for free. The room we got was so big, updated, and so nice! The breakfast was so good and made to order for you. Now that I know how great it was I would definitely pay more to stay at Grandma's than the regular BW.

Grandma's Feather Bed hotel is a unique and unforgettable place to stay. Each room is different, with individual layouts and touches that are very cozy. The whirlpool tub works well and is great to enjoy after long flights and days on your feet out and about. The staff are exceptionally warm, personable and considerate. They will also help you with whatever you need. It is by the airport and not downtown, but it's not a long drive if you rent a car, and there are shuttles during the day. A. plentiful cold breakfast is included in your stay. The restaurant is very nice, especially the grilled halibut. I can't imagine a nicer place to stay in Juneau.

Love this place. Slim pickens whenever staying in Juneau but have found this gem and have stayed here 5-6 times, each time a comfortable and cozy stay. I would highly recommend taking a look at Grandmas, you wont be dissappointed

We stayed here based on a family member's recommendation, I think this place would be ok for those spending a few days in Juneau who want sort of a boutique hotel but it wasn't quite what we needed. We mainly needed a place near the airport to sleep as we did not arrive until late afternoon and had a 5am flight the next morning. They are close to the airport which is good. But we found the rooms kind of odd with a huge jacuzzi tub right in the bedroom. The toilet area was super small, almost like on a commercial jet. And the beds and pillows were way too soft for our liking. They do offer free airport and ferry transfers and will put any boxes of frozen fish in the freezer, although it is next door at the more traditional Best Western. What surprised us was the restaurant doesn't have a liquor license which seems odd for a hotel in this day and age. So we opted to take a taxi to town which cost us more but was what we wanted, I don't think a glass of wine at dinner is too much to ask for. This place is more expensive than it's sister hotel next door, next time we will stay there.

Lady (her name) at the front desk was very helpful and the room was comfortable with the added bonus of a large whirlpool bath. Great after a day of hiking and seeing the amazing sights in Juneau. Breakfast was good and they had a good selection to choose from.

Beautiful cottage like hotel near airport and a bit far from central Juneau. You cannot spontaneously visit restaurants or shops in town but they provide shuttles. Bryce and Anna were delightful hosts as were all the staff plus a want to please owner. Rooms very comfortable. Breakfasts are excellent and included in room rate. Really perfect

I always try to give fair reviews, with factual information. Here goes: 1) No staff on site - the entire stay. 2) We had to drive to another hotel to check in. Really! 3) No AC - there was a fan in the cabinet - only worked on HIGH. None of the other speeds worked. 3) No way to get the wifi password - no staff to help. 4) No place to store fish - had to go to another hotel. Then when we picked the fish up - they had us walk around to the back of the hotel and get in the freezer because it was raining... NO - I do not recommend Best Western. Horrible.

Lovely small hotel with character. Comfortable bed and rooms. Good food. Unfortunately not licenced to sell alcohol. The hotel is near the airport but a fair distance from downtown. Shuttle to downtown every 2 hours. Would stay again. We stayed two nights a week apart.

2358 Mendenhall Loop Road Juneau AK

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Grandma's Feather Bed is located 2.4 mi (3.9 km) from University of Alaska-Southeast and within a 10-minute drive of Nugget Falls. This 14-room, 3-star hotel has private in-room spa tubs along with free in-room WiFi and free self parking. Macaulay Salmon Hatchery and Mendenhall Glacier are also a short drive from this Juneau hotel.


Free full breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. Enjoy a bite to eat at Grandma's, the hotel's onsite restaurant.


The 14 rooms have an array of amenities, including private spa tubs, microwaves, and refrigerators. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.

Property features

Best Western Grandma's Feather Bed features free WiFi in public areas, conference space, and a business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a computer station and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Accessible, Jetted Tub

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 398 reviews