I selected this as it had complimentary breakfast. The "breakfast" included a granola bar and coffee. When I was in bed, I could feel the mattress coils. The shower was not stocked with products, and the conditioner was empty. When I went to use the fitness center, the treadmill would start and instantly come to a stop unpredictably, throwing me off the machine - and when I went to grab the handles, they swiveled down as they were not tight. I looked over into the pool area next to me and it was full of miscellaneous storage items. My key cards seemed to lose their access permissions routinely, and I had to have the front desk reproduce cards at least 3 times during my stay. Walking down the halls, it was sad to see all the damage to the walls, trim, and paint. If it was my hotel, I would feel bad to host guests in its present condition. I will not return, as there are many better options at similar price in Juneau.