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Penz Hotel West

4.0 out of 5.0

Recent guest reviews

Nice hotel.. located near the airport, about 5 km from the center. The breakfast is rich and tasty. The room is nice.. there is wi fi all around the hotel including in the room. Important: there is an air condition - which is a rare thing in Australia..

We stayed at the Penz west for an overnight stay. Clean, friendly, free parking, 5 minutes drive from Innsbruck a\p, a very good breakfast. we took a taxi to visit Innsbruck beautiful center - 12 euros. Easy and proper. As the outside (and inside..) temperatures were unbearable, and the hotel does not have an air condition (Austrian alps..). the reception provided us with a ventilator that eased the situation a bit ...

Stayed here for 8 nights as part of a conference package. The hotel is a little way out of town but was located right next to the University where my conference was being held. It is located on the road to Innsbruck airport which is only 5-10 mins walk away. From the railway station the cheapest way to get to the hotel is to catch the public “F” bus which stops just a little way beyond the hotel. A single ticket is 2.30 euros if you buy in advance or 2.90 on the bus. A taxi from the train station costs about 20 euros. The hotel is modern and well equipped with a breakfast room, bar and restaurant downstairs and a gym/sauna complex on the 3rd floor (no pool). Rooms are also modern and spacious with all the amenities you would usually expect except for tea/coffee making facilities (a real miss) and an iron and ironing board. You can either get the hotel to do your ironing for you or go down to the hotel laundry and do it yourself for free (which I did!). The gym has a few bikes, a treadmill and a cross fit machine as well as weights. Towels and bottled water (in a fridge) are supplied free of charge. There is free Wi-Fi throughout the hotel, speed seemed to be ok to me. Breakfast is buffet style and offers an extensive choice of hot and cold options. Everything is lovely and fresh, especially the fruit and bakery offerings. You can ask for an omelette or eggs cooked as you wish for no extra charge. Barista coffee is extra but worth it. Dinner is served in a separate room just by the bar. Very good service and choice of food offering local specialities at a decent price accompanied by a selection of good quality Austrian wines. Be aware the restaurant is not open every night – check with the hotel. If it is closed, you can easily head into town on the F bus or else across the road by the tennis club is the Burkia Restaurant, also highly recommended. The nearest shop is a small supermarket at the Airport which sells quite a wide variety of food and drink including wine, beer and sandwiches. All in all a very decent hotel. There is a sister hotel in the centre of Innsbruck which is of an equally if not slightly higher standard. Some of my colleagues stayed here as the West was fully booked. They were equally impressed. Highly recommended.

I stayed a couple of times in the Penz West in 5min walking distance to Innsbruck airport between flights. The staff is very friendly, helpful and always know, what they are doing and how to do things right. The rooms are spacey with electric shades, minibar, comfortable king size beds for a good nights sleep, well equipped minibar with moderate prizes, large bathroom with all necessary amenities as well as a bathrobe and shoes. Breakfast is simply perfect with everything you need for the best start into a new day: Fresh fruits, fresh fruit salads, perfectly grilled bacon, sausages, yogurts, breads, pastries etc., etc., etc. Tip: You may want to order a double cappuchino and whipped cream for the tasty fresh strawberries!! They have a gym with basic equipment for a "normal persons" workout, a steam bath and sauna with douches and chill out area. The hotel and all rooms are very clean. The rates are moderate for Austria and worth it. I would book the hotel anytime, even if it's not the company, who pays. Cons: Unfortunately there is no pool and no rec area for sunbathing. It' a business hotel. The wall power sockets: Pay attention, because the sockets are connected to the main power, which is operated through a wall switch in which you have to place your room key card and - very unfortunate - to the lamp switches as well. So if you have your smartphone and laptop connected to the sockets, they will NOT be charged when you leave the room or switch off the lights!! So at night you should NOT switch of the light on the table, but disconnect the power cord from the socket. Tip: Get a second card from reception and leave it in the wall switch, even you leave your room.

The hotel is very modern and clean, the reception very helpful. We just heard a couple of times the personnel knocking at the door in the morning to clean up the room (we were still sleaping), but a part from this all was good. Breakfast is very nice, great choice of various kind of food and fruits. Eggs could be better cooked 😅!

This hotel is located outside the downtown area, so the views are great, the room was amazing, the bed was superb and we have an excellent night. If you don't mind the distance, its a great place to stay.

Booked in for the night before an early flight out of Innsbruck. Worth paying for the upgrade to a higher room - views of the runway. Hotel & room very clean & comfortable- only 1 minor gripe - the bed was too hard for my liking. Staff very friendly & helpful. Ate in the hotel for convenience & wax very good. Breakfast also good with plenty of choice. Would stay again.

Don't take this hotel! It was the worst hotel I've ever had in my life. The service was unfriendly, the won't help me with my questions, I will never book this hotel again. Also the price is not correct.

Perfect if you have an early flight, as it's very close to the airport. Dinner was wonderful. I tried ox and it was superb. My colleagues had lambribs that also looked great (and they were, as per their comments).

Very friendly reception, comfortable room and fabulous breakfast! We arrived on a Sunday night which is apparently the only night their restaurant is closed but it didn't matter because there is an excellent restaurant opposite (part of a tennis club).

Fuerstenweg 183 Innsbruck Tirol

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located in Hoetting, Penz Hotel West is within a few miles (5 km) of popular sights such as Golden Roof and Cathedral of St. James. This 4-star hotel has 98 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. Near the airport, it's also near Imperial Palace and Galerie im Taxispalais.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is available for a fee.


All 98 heated rooms provide minibars and desks. 90-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.

Property features

At Penz Hotel West, guests have access to a fitness center, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with a free ski shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this ski hotel include a meeting room, free newspapers, and laundry facilities.

Room options

Standard Room

Queen 1 | Full 1 | Sleeps 3

Superior Room

Queen 1 | Twin 2 | Sleeps 2

Triple Room

Queen 1 | Full 1 | Sleeps 3

Quadruple Room

Queen 1 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 318 reviews