This is a long-term stay facility with families. Very noisy.
The property was clean. That being said, this was a bit of an extreme for extended stay. With minimal amenities. To be clear, this property is designed for those interested in longer term stays. Think months. A lot of out door work crews staying here.
Friendly staff and very quiet location
I got bed bugs. I had booked a stay there for three weeks while I was finishing up some school. On my third night, I noticed bites all over my body. I couldn’t sleep that night, the thought of bugs disgusted me. I tried to look at the mattress for bugs but there was a fabric mattress cover that was zip-tied together so you couldn’t unzip it. I started seeing the blood spots that indicate bed bugs and was gone the next night. They also don’t change sheets between guests. I found women’s hairs in my sheets and they were very much not clean. I told the front desk staff and she said that when they lint rolled it between guests, they must have missed some. I also returned to my room one day to find that they had sent the police to my room for someone who was very much not myself to issue a restraining order. When I told the guy at the desk, he said “yeah, that’s you.” I told him that it wasn’t me and I wanted no part of whoever this person was. He said that she had checked out over a year prior. I’m sure that police have certain rights, but I definitely felt that my privacy was violated by not paying more attention to where they were sending the officers and allowing them to come to my room. The staff was great. Everyone was very nice and inviting. Amenities are nothing special. There’s coffee in the mornings. Increased security. The hallways always smell like weed. The third floor smells like cigarettes. You’re better off paying $25 more to stay at the Hyatt.
Nice gray tile floors. Easy to maintain and clean that way. Lots of shelf space. Hood Good quality TV. Great price for what you're getting in the suite. Kind of disappointed that instead of lending out pots and pans etc... they have you purchase instead, but its understandable.
The property was brand new! Very nice. Staff was a little on the rude side and took forever to get us check in. Hotel has a policy where they lock all the doors so unless you have a room key you cant get in to the elevator or rooms.
Brand new property, very clean, great staff. They didn’t have cups or creamer or sugar with the coffee machine so that was a bummer, and the water heater could have been turned up a touch higher, but they just opened and are still working some of that out. We would definitely return.
Located in Castleton, WoodSpring Suites Indianapolis Castleton is within a mile (2 km) of sights such as Community Hospital North and Castleton Square. This 110-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding. Other standard amenities include refrigerators, microwaves, and stovetops. Weekly housekeeping is available.
Guests of WoodSpring Suites Indianapolis Castleton enjoy features like a 24-hour gym, free WiFi in public areas, and express check-out. Free parking is available if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Additional amenities include laundry facilities and a vending machine.
This is a long-term stay facility with families. Very noisy.
The property was clean. That being said, this was a bit of an extreme for extended stay. With minimal amenities. To be clear, this property is designed for those interested in longer term stays. Think months. A lot of out door work crews staying here.
Friendly staff and very quiet location
Tyler, Thank you so much for taking the time to review your recent stay with us. We appreciate the positive feedback and will share your review with the staff. Thanks again, John V Johnston Director of Operations Woodspring Suites Castleton, IN
I got bed bugs. I had booked a stay there for three weeks while I was finishing up some school. On my third night, I noticed bites all over my body. I couldn’t sleep that night, the thought of bugs disgusted me. I tried to look at the mattress for bugs but there was a fabric mattress cover that was zip-tied together so you couldn’t unzip it. I started seeing the blood spots that indicate bed bugs and was gone the next night. They also don’t change sheets between guests. I found women’s hairs in my sheets and they were very much not clean. I told the front desk staff and she said that when they lint rolled it between guests, they must have missed some. I also returned to my room one day to find that they had sent the police to my room for someone who was very much not myself to issue a restraining order. When I told the guy at the desk, he said “yeah, that’s you.” I told him that it wasn’t me and I wanted no part of whoever this person was. He said that she had checked out over a year prior. I’m sure that police have certain rights, but I definitely felt that my privacy was violated by not paying more attention to where they were sending the officers and allowing them to come to my room. The staff was great. Everyone was very nice and inviting. Amenities are nothing special. There’s coffee in the mornings. Increased security. The hallways always smell like weed. The third floor smells like cigarettes. You’re better off paying $25 more to stay at the Hyatt.
Thank you for taking the time to complete a review of your recent stay with us. We appologize your stay did not meet your standards. It is comments like yours that help us improve our services. Thanks again, John V. Johnston General Manager Woodspring Suites Castleton, IN 46250
Thank you for the great review. We appreciate your feedback!
Thank you for taking the time to review your recent stay. We appreciste the feedback .
Thank you for the great review. We appreciate you taking the time to review your recent stay.
Nice gray tile floors. Easy to maintain and clean that way. Lots of shelf space. Hood Good quality TV. Great price for what you're getting in the suite. Kind of disappointed that instead of lending out pots and pans etc... they have you purchase instead, but its understandable.
Thank you for the great review. We appreciate comments that help us improve our services.
The property was brand new! Very nice. Staff was a little on the rude side and took forever to get us check in. Hotel has a policy where they lock all the doors so unless you have a room key you cant get in to the elevator or rooms.
Thank you for the rating and review. Its comments like yours that help us improve our services. We do have our entrances secure to protect our guests and sorry that may not have been explained to you at Checkin. Again, thank you for your time and comments. Sincerely, John V Johnston General Manager Woodspring Suites Castleton
We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Kim C. Guest Relations