I got bed bugs. I had booked a stay there for three weeks while I was finishing up some school. On my third night, I noticed bites all over my body. I couldn’t sleep that night, the thought of bugs disgusted me. I tried to look at the mattress for bugs but there was a fabric mattress cover that was zip-tied together so you couldn’t unzip it. I started seeing the blood spots that indicate bed bugs and was gone the next night. They also don’t change sheets between guests. I found women’s hairs in my sheets and they were very much not clean. I told the front desk staff and she said that when they lint rolled it between guests, they must have missed some. I also returned to my room one day to find that they had sent the police to my room for someone who was very much not myself to issue a restraining order. When I told the guy at the desk, he said “yeah, that’s you.” I told him that it wasn’t me and I wanted no part of whoever this person was. He said that she had checked out over a year prior. I’m sure that police have certain rights, but I definitely felt that my privacy was violated by not paying more attention to where they were sending the officers and allowing them to come to my room. The staff was great. Everyone was very nice and inviting. Amenities are nothing special. There’s coffee in the mornings. Increased security. The hallways always smell like weed. The third floor smells like cigarettes. You’re better off paying $25 more to stay at the Hyatt.
Nice gray tile floors. Easy to maintain and clean that way. Lots of shelf space. Hood Good quality TV. Great price for what you're getting in the suite. Kind of disappointed that instead of lending out pots and pans etc... they have you purchase instead, but its understandable.
The property was brand new! Very nice. Staff was a little on the rude side and took forever to get us check in. Hotel has a policy where they lock all the doors so unless you have a room key you cant get in to the elevator or rooms.
Brand new property, very clean, great staff. They didn’t have cups or creamer or sugar with the coffee machine so that was a bummer, and the water heater could have been turned up a touch higher, but they just opened and are still working some of that out. We would definitely return.
Located in Castleton, WoodSpring Suites Indianapolis Castleton is within a mile (2 km) of sights such as Climb Time Indy and Community Hospital North. This 110-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.
All 110 rooms feature phones and desks. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds sport premium bedding. Weekly housekeeping is available.
Guests of WoodSpring Suites Indianapolis Castleton enjoy a 24-hour fitness center, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Additional amenities include express check-out, laundry facilities, and a vending machine.
I got bed bugs. I had booked a stay there for three weeks while I was finishing up some school. On my third night, I noticed bites all over my body. I couldn’t sleep that night, the thought of bugs disgusted me. I tried to look at the mattress for bugs but there was a fabric mattress cover that was zip-tied together so you couldn’t unzip it. I started seeing the blood spots that indicate bed bugs and was gone the next night. They also don’t change sheets between guests. I found women’s hairs in my sheets and they were very much not clean. I told the front desk staff and she said that when they lint rolled it between guests, they must have missed some. I also returned to my room one day to find that they had sent the police to my room for someone who was very much not myself to issue a restraining order. When I told the guy at the desk, he said “yeah, that’s you.” I told him that it wasn’t me and I wanted no part of whoever this person was. He said that she had checked out over a year prior. I’m sure that police have certain rights, but I definitely felt that my privacy was violated by not paying more attention to where they were sending the officers and allowing them to come to my room. The staff was great. Everyone was very nice and inviting. Amenities are nothing special. There’s coffee in the mornings. Increased security. The hallways always smell like weed. The third floor smells like cigarettes. You’re better off paying $25 more to stay at the Hyatt.
Thank you for the great review. We appreciate your feedback!
Thank you for taking the time to review your recent stay. We appreciste the feedback .
Thank you for the great review. We appreciate you taking the time to review your recent stay.
Nice gray tile floors. Easy to maintain and clean that way. Lots of shelf space. Hood Good quality TV. Great price for what you're getting in the suite. Kind of disappointed that instead of lending out pots and pans etc... they have you purchase instead, but its understandable.
Thank you for the great review. We appreciate comments that help us improve our services.
The property was brand new! Very nice. Staff was a little on the rude side and took forever to get us check in. Hotel has a policy where they lock all the doors so unless you have a room key you cant get in to the elevator or rooms.
Thank you for the rating and review. Its comments like yours that help us improve our services. We do have our entrances secure to protect our guests and sorry that may not have been explained to you at Checkin. Again, thank you for your time and comments. Sincerely, John V Johnston General Manager Woodspring Suites Castleton
Brand new property, very clean, great staff. They didn’t have cups or creamer or sugar with the coffee machine so that was a bummer, and the water heater could have been turned up a touch higher, but they just opened and are still working some of that out. We would definitely return.
Dear Alisha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, John V. Johnston General Manager Woodspring Suites - Castleton
Thank you for taking the time to complete a review of your recent stay with us. We appologize your stay did not meet your standards. It is comments like yours that help us improve our services. Thanks again, John V. Johnston General Manager Woodspring Suites Castleton, IN 46250