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Quality Inn Indy Castleton

2.5 out of 5.0

Recent guest reviews

Clean comfortable stay Friendly staff good location

Besides the fitness room (which had a lot of broken equipment) this hotel was a good place to stay in while in Indy.

Nice hotel that needs a little updating. Comfortable beds and breakfast is hot and tasty.

Very pleasant; good accommodations, especially breakfast. Excellent staff!

Room small. Bathtub dirty. Breakfast area loud with "girlfriends" making a fair amount of nooise at 7am.

Average hotel for cheap price. Normal hotel breakfast. Cheaper sheets.

we had a nice stay at the hotel - it was very convenient to where we wanted to go. room noisy at night. breakfast was nice - tho ran out of food on sunday. cleanliness was ok - good value

From the outside looking in you won't expect much. The building looks like the color of ups freight. There very little lighting too and it's situated behind an abandoned building. But once your walk inside and realize it is a safe place you'll also notice how friendly the hotel staff is. The bedding is also the most surprising! Solid white and super comfortable and clean. The maid service is extra friendly as well. It's my second time here.

FrIendly people and clean hotel. Blah blah I don't want ro talk to muchn it's absurd

The hotel booked my reservation for an a ADA room. When I arrived the room had no handicapped shower facility and the toilet was not useable for a handicapped person. The room was not in compliance with the laws for handicapped facilities

There was nothing particularly negative about my experience here. However, there was nothing special either. I was in town for two days, on business, so it suited the purpose. Location was nice. There was a mall directly across the street, as well as several restaurant options. It was also about a 20 min drive to downtown. Cleanliness was fine on the inside of the room, which is one of the most important things for me. Cleanliness in the halls and elevators needed some attention. Overall, I would stay here IF I found a good enough rate.

Everything was as expected. Really good breakfast. Clean rooms and nice staff

Front desk staff were wonderful, breakfast good. Only two problems I noticed were stains on the bedskirts and the tub bottom was stained and black.

NW of city center. Great stay! Very clean & comfortable.

The hotel staff was wonderful. I had to keep changing my plans do to a death and they were very helpful. The room was very clean and quiet at night. The breakfast was fairly standard but meet my needs. It could use some more variety. They had the same thing both days. The location is easy to find off the x-way.

Great location; we stayed there on the recommendation of a friend, in our trip from Nashville to Michigan. The mall is close by and we actually finished our Christmas shopping that night.

We had a nice stay at this hotel. Room had everything; was very clean & neat. Location was ideal for us. GREAT breakfast in the a.m. The staff was really helpful / accommodating. Would definitely stay there again.

It was a place to sleep but its time to update, friendly service

Good experience. Close to the meeting venue. Great value.

Great location. Convenient access off of the interstate. Hotel was close to where my meeting was. Would stay here again.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Quality Inn Indy Castleton

Everyone (5) Couples (17) Business (18) Family (18) Other (3) Friends (3)
5
Everyone

Clean comfortable stay Friendly staff good location

By on Jul 12, 2017

3

decent hotel for the value and area

BusinessTravelers

Besides the fitness room (which had a lot of broken equipment) this hotel was a good place to stay in while in Indy.

By , from Boston, MA on Mar 29, 2017

4

good place near downtown

Everyone

Nice hotel that needs a little updating. Comfortable beds and breakfast is hot and tasty.

By , from SC on Sep 21, 2016

4

great location!

Everyone

Very pleasant; good accommodations, especially breakfast. Excellent staff!

By , from chicago on Sep 18, 2016

2

you get what you pay for.

Everyone

Room small. Bathtub dirty. Breakfast area loud with "girlfriends" making a fair amount of nooise at 7am.

By on Apr 15, 2016

Review comment responded on Apr 20, 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience for our guests in the future. Sorry that the bathroom was missed during your stay. Also we have a lot of regular guest that stay here so they gather for breakfast early before they start the day. Sorry they were having more fun then usual that morning. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Janet Higgins General Manager 317-849-8555

4

nice enough

Everyone

Average hotel for cheap price. Normal hotel breakfast. Cheaper sheets.

By on Mar 19, 2016

Review comment responded on Mar 22, 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Janet Higgins General Manager 317-849-8555

4

weekend stay

Couples

we had a nice stay at the hotel - it was very convenient to where we wanted to go. room noisy at night. breakfast was nice - tho ran out of food on sunday. cleanliness was ok - good value

By on Oct 27, 2015

4

what's on the inside

BusinessTravelers

From the outside looking in you won't expect much. The building looks like the color of ups freight. There very little lighting too and it's situated behind an abandoned building. But once your walk inside and realize it is a safe place you'll also notice how friendly the hotel staff is. The bedding is also the most surprising! Solid white and super comfortable and clean. The maid service is extra friendly as well. It's my second time here.

By on Oct 6, 2014

4

very clean

BusinessTravelers

FrIendly people and clean hotel. Blah blah I don't want ro talk to muchn it's absurd

By on Sep 26, 2014

1

horrible experience

Couples

The hotel booked my reservation for an a ADA room. When I arrived the room had no handicapped shower facility and the toilet was not useable for a handicapped person. The room was not in compliance with the laws for handicapped facilities

By on Sep 17, 2014