Standard Room, 1 King Bed, Non Smoking
from $80
Quality Inn Indy Castleton
2.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 64 reviews
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Recent guest reviews
Clean comfortable stay Friendly staff good location
Besides the fitness room (which had a lot of broken equipment) this hotel was a good place to stay in while in Indy.
Nice hotel that needs a little updating. Comfortable beds and breakfast is hot and tasty.
Very pleasant; good accommodations, especially breakfast. Excellent staff!
Room small. Bathtub dirty. Breakfast area loud with "girlfriends" making a fair amount of nooise at 7am.
Average hotel for cheap price. Normal hotel breakfast. Cheaper sheets.
we had a nice stay at the hotel - it was very convenient to where we wanted to go. room noisy at night. breakfast was nice - tho ran out of food on sunday. cleanliness was ok - good value
From the outside looking in you won't expect much. The building looks like the color of ups freight. There very little lighting too and it's situated behind an abandoned building. But once your walk inside and realize it is a safe place you'll also notice how friendly the hotel staff is. The bedding is also the most surprising! Solid white and super comfortable and clean. The maid service is extra friendly as well. It's my second time here.
FrIendly people and clean hotel. Blah blah I don't want ro talk to muchn it's absurd
The hotel booked my reservation for an a ADA room. When I arrived the room had no handicapped shower facility and the toilet was not useable for a handicapped person. The room was not in compliance with the laws for handicapped facilities
There was nothing particularly negative about my experience here. However, there was nothing special either. I was in town for two days, on business, so it suited the purpose. Location was nice. There was a mall directly across the street, as well as several restaurant options. It was also about a 20 min drive to downtown. Cleanliness was fine on the inside of the room, which is one of the most important things for me. Cleanliness in the halls and elevators needed some attention. Overall, I would stay here IF I found a good enough rate.
Everything was as expected. Really good breakfast. Clean rooms and nice staff
Front desk staff were wonderful, breakfast good. Only two problems I noticed were stains on the bedskirts and the tub bottom was stained and black.
NW of city center. Great stay! Very clean & comfortable.
The hotel staff was wonderful. I had to keep changing my plans do to a death and they were very helpful. The room was very clean and quiet at night. The breakfast was fairly standard but meet my needs. It could use some more variety. They had the same thing both days. The location is easy to find off the x-way.
Great location; we stayed there on the recommendation of a friend, in our trip from Nashville to Michigan. The mall is close by and we actually finished our Christmas shopping that night.
We had a nice stay at this hotel. Room had everything; was very clean & neat. Location was ideal for us. GREAT breakfast in the a.m. The staff was really helpful / accommodating. Would definitely stay there again.
It was a place to sleep but its time to update, friendly service
Good experience. Close to the meeting venue. Great value.
Great location. Convenient access off of the interstate. Hotel was close to where my meeting was. Would stay here again.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a mile (2 km) of Castleton Square, Quality Inn Indy Castleton is within 3 miles (5 km) of Fashion Mall at Keystone. This 123-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's also close to Community Hospital North and Climb Time Indy.
Dining
Free continental breakfast is served each morning from 6 AM to 9:30 AM.
Rooms
All 123 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 25-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
Property features
Guests staying at Quality Inn Indy Castleton enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include 2 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.
Guest reviews for Quality Inn Indy Castleton
Everyone
Clean comfortable stay Friendly staff good location
decent hotel for the value and area
BusinessTravelers
Besides the fitness room (which had a lot of broken equipment) this hotel was a good place to stay in while in Indy.
good place near downtown
Everyone
Nice hotel that needs a little updating. Comfortable beds and breakfast is hot and tasty.
great location!
Everyone
Very pleasant; good accommodations, especially breakfast. Excellent staff!
you get what you pay for.
Everyone
Room small. Bathtub dirty. Breakfast area loud with "girlfriends" making a fair amount of nooise at 7am.
nice enough
Everyone
Average hotel for cheap price. Normal hotel breakfast. Cheaper sheets.
Review comment
GM responded on Mar 22, 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Janet Higgins General Manager 317-849-8555
weekend stay
Couples
we had a nice stay at the hotel - it was very convenient to where we wanted to go. room noisy at night. breakfast was nice - tho ran out of food on sunday. cleanliness was ok - good value
what's on the inside
BusinessTravelers
From the outside looking in you won't expect much. The building looks like the color of ups freight. There very little lighting too and it's situated behind an abandoned building. But once your walk inside and realize it is a safe place you'll also notice how friendly the hotel staff is. The bedding is also the most surprising! Solid white and super comfortable and clean. The maid service is extra friendly as well. It's my second time here.
very clean
BusinessTravelers
FrIendly people and clean hotel. Blah blah I don't want ro talk to muchn it's absurd
horrible experience
Couples
The hotel booked my reservation for an a ADA room. When I arrived the room had no handicapped shower facility and the toilet was not useable for a handicapped person. The room was not in compliance with the laws for handicapped facilities
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience for our guests in the future. Sorry that the bathroom was missed during your stay. Also we have a lot of regular guest that stay here so they gather for breakfast early before they start the day. Sorry they were having more fun then usual that morning. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Janet Higgins General Manager 317-849-8555