The staff were amazing!
Parking was way too high
It was ok
Location
Parking is too expensive. Convenient to everything which is why we selected this hotel. Overall, it was nice. Price was good.
Parking is too expensive
The breakfast was adequate, although the "fresh" strawberries had been frozen. The breakfast area ran out of forks and the staff was upset when I asked for a fork. The coffee in the lobby ran out each day and was not replaced. The toilet in my room was NOT clean. It had dried urine on it.
no hot water in shower. coffee often empty. parking garage entrance door broken. restaurant closed until further notice.
Good place, good location, and good deal!
Very good location. Getting around in the parking garage that served several hotels and restaurants was a bit confusing. Excellent front desk staff! Small but comfortable room.
I like the size of the complex, and it was near many museums.
Close to IU Hospital and easy to find and use. Like the parking garage.
I get things are different because of COVID, but I’ve stayed in other hotels recently that were better. Breakfast in a bag left a lot to be desired. I needed more towels because they don’t clean room every day and they gave me bath mats, and to top it off, one of two elevators was down all weekend with only two people allowed due to social distancing and the hotel was almost fully booked. Pros: bed was comfortable, hotel in general was clean, nice location. Staff was nice. Felt secure because had to use key card to get in hotel.
Located in Downtown Indianapolis, Fairfield Inn & Suites by Marriott Indianapolis Downtown is within a 10-minute walk of popular sights such as Indiana Convention Center and Indiana University-Purdue University Indianapolis. This 168-room, 3-star hotel welcomes guests with 3 restaurants, a 24-hour gym, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. MP3 docks, coffee makers, and phones are also available.
At Fairfield Inn & Suites by Marriott Indianapolis Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 35.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
The staff were amazing!
Parking was way too high
It was ok
Thank you for taking the time to let us know of your recent visit. Please be assured I will share your comments with my team and we will take corrective action where needed. Again, it was great having you with us and we hope you will continue to use our hotel in the future.
Location
Parking is too expensive. Convenient to everything which is why we selected this hotel. Overall, it was nice. Price was good.
Parking is too expensive
The breakfast was adequate, although the "fresh" strawberries had been frozen. The breakfast area ran out of forks and the staff was upset when I asked for a fork. The coffee in the lobby ran out each day and was not replaced. The toilet in my room was NOT clean. It had dried urine on it.
no hot water in shower. coffee often empty. parking garage entrance door broken. restaurant closed until further notice.
Thank you for your review! We appreciate you taking the time to give us some feedback. Regarding parking, I am sorry you were not aware of the fee, but we are consistent with other downtown properties. We hope we can host you again the next time you're in the city.